What is Meet Hugo?
Meet Hugo - Your opportunity finding, business growth machine. Sit back as Hugo finds you the best prospects and opportunities and delivers them straight to your inbox. Take the legwork out of growing your business.
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Meet Hugo Reviews (104)
- ★★★★★75
- ★★★★★8
- ★★★★★0
- ★★★★★1
- ★★★★★20
Review Summary
Generated using AI from real user reviews
Meet Hugo delivers genuine value for users willing to invest time refining their needs, but experiences are sharply divided by expectations and engagement level.
The strongest praise centers on responsive customer service and collaborative lead refinement. Users consistently highlight that working with account managers to iterate on search criteria yields better results over time—the platform apparently improves as it learns what you're actually looking for. Satisfied customers report landing sales within weeks or months, and many appreciate that leads come pre-vetted by humans rather than raw data dumps. The Sales Academy training resource also draws specific praise. Pricing is frequently called good value relative to alternatives like Crunchbase or paid ads.
The serious complaints cluster around lead quality mismatches and billing practices. Unhappy users describe receiving irrelevant or heavily scraped data, and several report being charged after cancellation requests or without explicit consent, citing fine-print terms and conditions they dispute. A handful call the service a scam outright. There's also friction around refunds—the company reportedly resists pro-rating unused time.
The divide appears partly self-inflicted: reviewers who engaged actively with feedback loops and stayed patient through an onboarding period (often 4–6 weeks) tend to succeed; those expecting immediate results or passive lead delivery get frustrated. New users should expect to invest time collaborating with their account manager before seeing quality returns.
★★★★★
Saturday, February 6, 2021
“The whole experience is terrible. You feel that they just…”
The whole experience is terrible. You feel that they just want the money from the first sale they make on you and that's it. They don't care whether you find any value in a rather expensive service. Stay away,they have plenty of bad reviews, be warned.
★★★★★
Thursday, December 10, 2020
“We signed up to MeetHugo after speaking with the sales…”
We signed up to MeetHugo after speaking with the sales guy there, was promised so much more than what we got. First off, we weren't even told we had an account manager, so had been emailing the sales guy we signed up with just to be ignored and not even pointed in the right direction. Finally, we had a response saying we need to speak with our account manager, so we did exactly that and after a few months of trying to get an answer into why we're not getting many leads we updated our search criteria. After doing this, we still had a little amount of leads and the answer still seemed to be "it's your search criteria" - although the leads we were receiving had absolutely no interest or had no idea who MeetHugo even are! After reading reviews from others, I see we're not the only ones having this issue and all the leads appear to come from places like Linked In where people are looking for recommendations. Therefore, they have no clue that they have "signed up" to be listed on MeetHugo. After speaking with our account manager regarding the whole situation, we have not got any further with it, and the answer always seems to be about our search criteria (although we updated it to be the WHOLE of the UK). They seem to ignore the fact that the so called "leads" are NOT INTERESTED / never signed up to be listed and provided to us. All in all, MeetHugo / Clarity Stack Ltd have an appalling product which is absolute crap, not fit for purpose and will do nothing for your business so be careful before signing up and spending your money on this product.
★★★★★
Tuesday, November 17, 2020
“Meet Hugo has offered me everything I need and more.…”
Meet Hugo has offered me everything I need and more. I would recommend this company in order to help your business take that next step. 5*****
★★★★★
Tuesday, November 17, 2020
“Great value for what I receive - the leads I…”
Great value for what I receive - the leads I receive are from all types of different sources and really speed up my sales team's day. I always look out for the daily emails of our opportunities dropping into our account.
★★★★★
Tuesday, November 17, 2020
“These guys really understand my business at a deep level.…”
These guys really understand my business at a deep level. I receive around 4-6 leads every week that are right in my wheelhouse. My BDM is a happy man, and has plenty of prospects to go after that have a need and are looking for services like ours.
★★★★★
Tuesday, November 17, 2020
“My business needed some translation work doing recently, so we…”
My business needed some translation work doing recently, so we posted it up with Meet Hugo. We got matched to 3 great agencies, and we picked one to work with who have hit the ball out of the park. Great matching job guys!
★★★★★
Tuesday, November 17, 2020
“So far, Ive been very happy with the service. Both…”
So far, Ive been very happy with the service. Both Becky and Aaron have done a wonderful job helping to manage my account.
★★★★★
Tuesday, November 17, 2020
“Loving the intelligence I'm getting through - helping with my…”
Loving the intelligence I'm getting through - helping with my business growth plans for 2020 and beyond. Intel like the screenshot is just perfect for my business!
★★★★★
Tuesday, November 17, 2020
“Great service - loving the leads that I'm getting through!”
Great service - loving the leads that I'm getting through!
★★★★★
Tuesday, November 17, 2020
“My sales team are saving about 20 hours a week…”
My sales team are saving about 20 hours a week on prospecting & research and we've closed 3 new projects in our first 5 months with hugo. Great work so far...
