MilesWeb
★★★★★ 4.6 · 627 Reviews
What is MilesWeb?
We at MilesWeb always believe that web hosting should be fast, reliable, simple and affordable. Web hosting services offered by MilesWeb comprises of technology, uptime and 24x7x365 exclusive customer support. We offer standard and custom made hosting solutions for all types of websites and businesses. The array of our product range features domain name, shared hosting, reseller hosting, vps hosting, email hosting, dedicated servers, cloud hosting, eCommerce hosting, SSL certificates, WordPress hosting etc. this is not all, we are constantly working towards adding new features and improvements to our product range. Our passion of keeping the products upto date has helped us to keep an edge over the competition; this is perfectly depicted through our hosting product range.
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MilesWeb Reviews (627)
- ★★★★★510
- ★★★★★69
- ★★★★★5
- ★★★★★3
- ★★★★★40
Review Summary
Generated using AI from real user reviews
MilesWeb delivers sharply divided user experiences, with passionate praise from some customers and serious complaints from others. The company excels at individual support interactions, particularly through staff member Prasad T, who appears repeatedly across positive reviews and has earned consistent commendation for quick, competent troubleshooting. Users who remain satisfied cite reliable uptime, daily backups, cost-effective plans, and 24/7 support availability.
However, negative reviewers report critical service failures: unresponsive support on priority issues, unexplained file deletion from live sites, sudden service degradation after initial months, aggressive upselling to premium plans, and refund requests left unprocessed for weeks. Multiple users describe the company's practices as misleading on pricing and terms, with hidden conditions around free domain offerings. A handful of reviewers allege threats and what they characterize as fraudulent billing practices.
The stark contrast suggests the platform's quality depends heavily on which support agent handles your case and whether you encounter backend technical problems. Positive experiences cluster around migrations and routine support queries; negative ones involve service interruptions, account management, and billing disputes. Prospective buyers should approach with caution and clarify refund policies and domain terms in writing before purchasing.
★★★★★
Wednesday, September 23, 2020
“their customer service is extra odinary 24/7 specially aatish he…”
their customer service is extra odinary 24/7 specially aatish he replies and solves problem immediately
★★★★★
Wednesday, September 23, 2020
“Aatish.. solved my issues very well. thanks”
Aatish.. solved my issues very well. thanks
★★★★★
Tuesday, September 22, 2020
★★★★★
Monday, September 21, 2020
“I got assisted by aatish. he is really good at…”
I got assisted by aatish. he is really good at customer service. He did'nt ask me anything to do but he sorted the problem from his side. Thanks Aatish
★★★★★
Monday, September 21, 2020
“Really Great Support and service by them, their support is…”
Really Great Support and service by them, their support is excellent ! Specially Mr. Aatish jadhav, great support for customers
★★★★★
Monday, September 21, 2020
“Have been using it for 2 weeks now. Good value…”
Have been using it for 2 weeks now. Good value for money and customer service is top-notch. Aatish was real helpful
★★★★★
Monday, September 21, 2020
“Sandy and Prasad T helped me a lot thanks for…”
Sandy and Prasad T helped me a lot thanks for supporting me and giving quick resolution 10 out of 10 for you brother keep doing good work
★★★★★
Monday, September 21, 2020
“Excellent tech support received by Prasad T... Thank you very…”
Excellent tech support received by Prasad T... Thank you very much for providing high-end tech support for non-techies...
★★★★★
Friday, September 18, 2020
“The customer service and support team at Milesweb is what…”
The customer service and support team at Milesweb is what makes them stand out among all other hosting providers we have worked with. Thanks to Prasad T. for being co-operative and helping us with any issues that come.
★★★★★
Thursday, September 17, 2020
“Prasad T is a good Customer support executitive, timely manner…”
Prasad T is a good Customer support executitive, timely manner and good knowledge
