MilesWeb
★★★★★ 4.6 · 627 Reviews
What is MilesWeb?
We at MilesWeb always believe that web hosting should be fast, reliable, simple and affordable. Web hosting services offered by MilesWeb comprises of technology, uptime and 24x7x365 exclusive customer support. We offer standard and custom made hosting solutions for all types of websites and businesses. The array of our product range features domain name, shared hosting, reseller hosting, vps hosting, email hosting, dedicated servers, cloud hosting, eCommerce hosting, SSL certificates, WordPress hosting etc. this is not all, we are constantly working towards adding new features and improvements to our product range. Our passion of keeping the products upto date has helped us to keep an edge over the competition; this is perfectly depicted through our hosting product range.
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MilesWeb Reviews (627)
- ★★★★★510
- ★★★★★69
- ★★★★★5
- ★★★★★3
- ★★★★★40
Review Summary
Generated using AI from real user reviews
MilesWeb delivers sharply divided user experiences, with passionate praise from some customers and serious complaints from others. The company excels at individual support interactions, particularly through staff member Prasad T, who appears repeatedly across positive reviews and has earned consistent commendation for quick, competent troubleshooting. Users who remain satisfied cite reliable uptime, daily backups, cost-effective plans, and 24/7 support availability.
However, negative reviewers report critical service failures: unresponsive support on priority issues, unexplained file deletion from live sites, sudden service degradation after initial months, aggressive upselling to premium plans, and refund requests left unprocessed for weeks. Multiple users describe the company's practices as misleading on pricing and terms, with hidden conditions around free domain offerings. A handful of reviewers allege threats and what they characterize as fraudulent billing practices.
The stark contrast suggests the platform's quality depends heavily on which support agent handles your case and whether you encounter backend technical problems. Positive experiences cluster around migrations and routine support queries; negative ones involve service interruptions, account management, and billing disputes. Prospective buyers should approach with caution and clarify refund policies and domain terms in writing before purchasing.
★★★★★
Thursday, September 17, 2020
“Prasad T, thanks for your support. You are really very…”
Prasad T, thanks for your support. You are really very helpful.
★★★★★
Thursday, September 17, 2020
“real peoples with real help from basic to expert the…”
real peoples with real help from basic to expert the support team person "Prasad T'' is a perfect team member with understanding problems and solving nicely
★★★★★
Thursday, September 17, 2020
“agent percy was most knowledged person and she supported me…”
agent percy was most knowledged person and she supported me in difficult times :)
★★★★★
Thursday, September 17, 2020
“I'm using Milesweb from an year and for me its…”
I'm using Milesweb from an year and for me its one of the best hosting provider. Recently I had an issue with my website and the costumer care executive Aatish helped with it. He solved the problem within seconds. This is why I like their hosting so much.
★★★★★
Thursday, September 17, 2020
“I have been with the miles web family for more…”
I have been with the miles web family for more than 3 months now..so far so good. The customer service is super fast where it hardly takes 30-40 seconds to connect with the experts. Recently, I faced a DNS issue with my website and Aatish was too quick to respond and resolve my problem. Thankyou Aatish and MilesWeb team for such a friendly experience.
★★★★★
Wednesday, September 16, 2020
★★★★★
Wednesday, September 16, 2020
★★★★★
Tuesday, September 15, 2020
“Aatish. he helped to solve the issue very quickly. he…”
Aatish. he helped to solve the issue very quickly. he was doing a good job.
★★★★★
Monday, September 14, 2020
★★★★★
Monday, September 14, 2020
“atish is the best customer service agent he keeps it…”
atish is the best customer service agent he keeps it simple and result oriented rather keeping any one waiting for response
