What is MilesWeb?
We at MilesWeb always believe that web hosting should be fast, reliable, simple and affordable. Web hosting services offered by MilesWeb comprises of technology, uptime and 24x7x365 exclusive customer support. We offer standard and custom made hosting solutions for all types of websites and businesses. The array of our product range features domain name, shared hosting, reseller hosting, vps hosting, email hosting, dedicated servers, cloud hosting, eCommerce hosting, SSL certificates, WordPress hosting etc. this is not all, we are constantly working towards adding new features and improvements to our product range. Our passion of keeping the products upto date has helped us to keep an edge over the competition; this is perfectly depicted through our hosting product range.
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MilesWeb Reviews (627)
- ★★★★★510
- ★★★★★69
- ★★★★★5
- ★★★★★3
- ★★★★★40
Review Summary
Generated using AI from real user reviews
MilesWeb delivers sharply divided user experiences, with passionate praise from some customers and serious complaints from others. The company excels at individual support interactions, particularly through staff member Prasad T, who appears repeatedly across positive reviews and has earned consistent commendation for quick, competent troubleshooting. Users who remain satisfied cite reliable uptime, daily backups, cost-effective plans, and 24/7 support availability.
However, negative reviewers report critical service failures: unresponsive support on priority issues, unexplained file deletion from live sites, sudden service degradation after initial months, aggressive upselling to premium plans, and refund requests left unprocessed for weeks. Multiple users describe the company's practices as misleading on pricing and terms, with hidden conditions around free domain offerings. A handful of reviewers allege threats and what they characterize as fraudulent billing practices.
The stark contrast suggests the platform's quality depends heavily on which support agent handles your case and whether you encounter backend technical problems. Positive experiences cluster around migrations and routine support queries; negative ones involve service interruptions, account management, and billing disputes. Prospective buyers should approach with caution and clarify refund policies and domain terms in writing before purchasing.
★★★★★
Friday, September 11, 2020
“I had an issues with SSL. Which Mr. Prasad T…”
I had an issues with SSL. Which Mr. Prasad T from customer support / technical team helped me solve it. A very quick chat support. Appreciate your quick response and patience.
★★★★★
Wednesday, September 9, 2020
“osm employes and very helpful peoples... mostly Prasad T”
osm employes and very helpful peoples... mostly Prasad T
★★★★★
Wednesday, September 9, 2020
“Well from the day one I am not satisfied with…”
Well from the day one I am not satisfied with miles web customer support services but I would recommend hosting because they are providing cheap and finance savvy hosting as well somewhere there male technical support staff is good to resolve your issues.
★★★★★
Wednesday, September 9, 2020
“Hi i was having issue with my site https://www.codehaveli.com/. Assest…”
Hi i was having issue with my site https://www.codehaveli.com/. Assest of my site like css/js not able to load due to blocking from Bitninja. They Able to solve it within no time and solve my issue. Thanks Aaitish.
★★★★★
Wednesday, September 9, 2020
“MIles Web takes care of all my domains and hosting…”
MIles Web takes care of all my domains and hosting needs.
★★★★★
Monday, September 7, 2020
“Great customercare service. The executive assisted me in a great…”
Great customercare service. The executive assisted me in a great way so the ticket has been resolved within 15 min. Thank you for your service Mr. Saurabh
★★★★★
Monday, September 7, 2020
“This is for Prasad T his behavior was good. The…”
This is for Prasad T his behavior was good. The support was friendly and super fast. Thank you so much
★★★★★
Monday, September 7, 2020
“Thank you Aatish sir for your help my all issue…”
Thank you Aatish sir for your help my all issue fixed now
★★★★★
Monday, September 7, 2020
“I am using MilesWeb for the past 5 years, From…”
I am using MilesWeb for the past 5 years, From day one to date I should say that they have provided excellent support. Their 24x7 live chat is the go-to for any queries. This time 'Prasad T' helped me to resolve a critical issue(email attack) done on one of my domain.
★★★★★
Monday, September 7, 2020
“excellent customer support.Prasad T is amazing”
excellent customer support.Prasad T is amazing
