What is MilesWeb?
We at MilesWeb always believe that web hosting should be fast, reliable, simple and affordable. Web hosting services offered by MilesWeb comprises of technology, uptime and 24x7x365 exclusive customer support. We offer standard and custom made hosting solutions for all types of websites and businesses. The array of our product range features domain name, shared hosting, reseller hosting, vps hosting, email hosting, dedicated servers, cloud hosting, eCommerce hosting, SSL certificates, WordPress hosting etc. this is not all, we are constantly working towards adding new features and improvements to our product range. Our passion of keeping the products upto date has helped us to keep an edge over the competition; this is perfectly depicted through our hosting product range.
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MilesWeb Reviews (627)
- ★★★★★510
- ★★★★★69
- ★★★★★5
- ★★★★★3
- ★★★★★40
Review Summary
Generated using AI from real user reviews
MilesWeb delivers sharply divided user experiences, with passionate praise from some customers and serious complaints from others. The company excels at individual support interactions, particularly through staff member Prasad T, who appears repeatedly across positive reviews and has earned consistent commendation for quick, competent troubleshooting. Users who remain satisfied cite reliable uptime, daily backups, cost-effective plans, and 24/7 support availability.
However, negative reviewers report critical service failures: unresponsive support on priority issues, unexplained file deletion from live sites, sudden service degradation after initial months, aggressive upselling to premium plans, and refund requests left unprocessed for weeks. Multiple users describe the company's practices as misleading on pricing and terms, with hidden conditions around free domain offerings. A handful of reviewers allege threats and what they characterize as fraudulent billing practices.
The stark contrast suggests the platform's quality depends heavily on which support agent handles your case and whether you encounter backend technical problems. Positive experiences cluster around migrations and routine support queries; negative ones involve service interruptions, account management, and billing disputes. Prospective buyers should approach with caution and clarify refund policies and domain terms in writing before purchasing.
★★★★★
Monday, September 7, 2020
“Have been using their services since a while now. The…”
Have been using their services since a while now. The best part is the chat support which is available anytime day and night for mid sized businesses like us we can wait till support ticket is responded but 24 hours chat helps to resolve issues then an their. They also have some Pros sitting on the desk Mr. Aatish really helped me in no time for the transfer issues which was pending for days. Way to go keep up the good work.
★★★★★
Monday, September 7, 2020
“Excellent service and very supportive team”
Excellent service and very supportive team
★★★★★
Monday, September 7, 2020
“Percy from Support is onto it. He does everything to…”
Percy from Support is onto it. He does everything to support you. Company Support is indeed 24x7. Love it and recommend it. Totally value for money.
★★★★★
Monday, September 7, 2020
“Got best and quick support from 24*7 support team. just…”
Got best and quick support from 24*7 support team. just have chat with Prasad T he just lead me to proper solution in no time. Thank you so much
★★★★★
Monday, September 7, 2020
“Prasad T was quick and smart to solve the problem”
Prasad T was quick and smart to solve the problem
★★★★★
Tuesday, September 1, 2020
“Dear Milesweb your customer service good no doubt they try…”
Dear Milesweb your customer service good no doubt they try to do everything for satisfy customer I just request you to also provide call service I will be more happy. Prasad Thete is very knowledgeable person. He solve my problems. server error and others as well. He gave me all answers of my questions. Thank you so much #prasad thete.
★★★★★
Tuesday, September 1, 2020
“Thanks, Mr. Dan you are really an expert! You solved…”
Thanks, Mr. Dan you are really an expert! You solved my problem, you are very helpful to me, next time if I need any assistance, I would prefer you! and only you Sir! Thank you very much.
★★★★★
Tuesday, September 1, 2020
★★★★★
Tuesday, September 1, 2020
“Instant online help at 8pm on a Saturday! Super sorted…”
Instant online help at 8pm on a Saturday! Super sorted and big thumbs up to Prasad T
★★★★★
Saturday, August 29, 2020
