Pinpointe On-Demand

Pinpointe On-Demand

43 Reviews · Last reviewed on 17 March 2020

What is Pinpointe On-Demand?

Pinpointe is an email marketing vendor, headquartered in Silicon Valley CA.

Pinpointe’s multi-level structured Email Marketing is designed for businesses and agencies sending high email volumes. Pinpointe is a collaborative platform where marketing teams can create, develop, send and track successful email marketing campaigns at scale. Whether you’re managing a single team or hundreds of teams, partners or agency customers, Pinpointe’s multi-level account structure aligns with your business operations.

Pinpointe’s multi-team structure, collaborative features, easy to navigate user interface and concierge support make your teams more efficient, so you have more time to focus on taking your email program further.

Top Verticals / Applications Served:

  • Publishers / e-media
  • Universities
  • Franchises
  • Partner Networks / Channel Partner Programs
  • Multi-office / multi-division companies
  • Salesforce Marketing Cloud Users (Non-retail/branded)
  • Marketing Agencies

Serchen Index

75.86
10
Employees
93
Subscribers
25K
Followers
795
Likes

Pinpointe On-Demand Key Features

Agency Edition/White Label

Separate Sub-User Accounts (Enterprise)

Streamlined Drag-n-Drop Campaign Builder

Behavioral Targeting

High Volume/High Capacity

Deep Analytics & Reporting

Web Stats Integration

Integrated Forms

Salesforce, Wordpress Integrations

Multi-Tier Account Structure -

What is Pinpointe On-Demand?


Pinpointe On-Demand Free Trial Information

Customers can request a full-features free trial. Please visit:

https://landing.pinpointe.com/free-trial-signup-enterprise


Pinpointe On-Demand Pricing

Pricing is based on the number of contacts managed in Pinpointe.

Subscriptions are available monthly, 6-month (10% discount) and annually (15% discount)

Example price points: Manage 25,000 contacts: $150/Mo Manage 50,000 contacts: $245/Mo Manage 100,000 contacts: $480/Mo

Contact us for custom pricing based on your specific sending volume requirements. [email protected] or US 1+408-834-7577


Countries Pinpointe On-Demand Services Available In

United States Canada UK


Pinpointe On-Demand Support & Customer Service

Service and support are available via email, live chat and phone (*)

Pinpointe support also includes:

  • Free migration of your data / contacts and campaigns
  • Free on-boarding training - unlimited for you and your team members
  • Free strategy sessions and account reviews
  • Dedicated account team

(*) Accounts > $99/mo


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Pinpointe On-Demand Reviews

4.9

Excellent!

43 Reviews

Last reviewed on
17 March 2020

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Tuesday, May 29, 2018

Went from sending out our newsletter once every 3 months, due to the complexity of iContact, to sending it every month. The best in class email editor, just incredible in flexibility. Extremely friendly dashboard, great reporting, very competitive pricing. And best in case support. They are updating features so fast that sometimes documentation falls behind. I'd like to see some effort put into creating a manual or series of video tutorials.

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Thursday, February 1, 2018

Pinpointe has ready-made templates that I can customize, so creating an email takes me seconds not hours.

The automation features save me a ton of time. I can create emails ahead of time and schedule them to deliver or I can automate emails based on what my subscribers do. When subscribers click on links in my emails, for example, I let that action trigger a follow-up email.

Pinpointe has an image library so I don't have to spend time finding an image, saving it and sizing it. I just pick an image and add it to my message.

I love, love the testing feature. I was a little hesitant to use it at first. I wasn't sure how much of a difference it would make - but it did! Pinpointe even conducts the test for me and sends the winning campaign to my subscribers. I don't have to sign in, review the results, and send the email - Pinpointe does it for me.

The metrics are easy to understand. I've used other platforms that spit out reports that mean nothing to me, but Pinpointe's are easy to grasp. I can look at big-picture stats or I can get more specific if I want.

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Thursday, January 4, 2018

Simple and thorough. East to teach new employees to use.

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Monday, December 4, 2017

It's fast . Works well with other programs . My admin loves it . He says it's very easy and fast to use.

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Monday, November 27, 2017

I use it for sales of my product and advertising my loan programs to realtors all over the state of Florida. I have used the Pinpointe Product for over a year and I have have a great experience and wonderful results. An error on my part and a change to my account had me ready to cancel. When i explained my problem to (cust rep). He not only straitened out my problem, but showed me how to get better results from my campaigns. He not only called back promptly, but suggested solutions I had not considered. I just want to say thank you to rep and Pinpointe. The only change I would make is to have a speed control on sending out email campaigns. I find the slower they are sent during a day, the better response.

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Tuesday, November 14, 2017

I have worked with Pinpointe for over 6 years and they have always been super responsive to our needs. The UI is logical and easy to use with extraordinary reporting and statistics. Their support team is extremely helpful and knowledgeable with responses generally received within an hour. The deliverability is also better than any other system we have tested and they include great testing tools allowing for multi-variant/split testing. My favorite tool is the inbox preview which shows you 25 inboxes and includes a pre-flight spam checker.

Currently I am using their Enterprise edition which allows me to create dedicated sub accounts with an administrator account and additional configuration options. I have 3 of my clients on the platform and all of them are very impressed with the delivery and reporting they are receiving. They don't have a price point that is competitive for small senders, nor do they have a free account. Their target is higher volume and Enterprise

The Campaign Builder is very easy to use and intuitive, however I would like to see additional templates added or more options for layouts within these templates.

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Monday, November 6, 2017

Email inbox preview, drag and crop creator, A/B testing tools. Email deliverability is very good and their IP addresses have a good sender reputation. I wish they had phone support, but their chat support is very good and they will call you for advanced issues.

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Monday, November 6, 2017

I've been using Pinpointe for 3 years for more than one business. What I like best are the tools that allow me to create campaigns without coding and to test and preview them in multiple browsers and email services (how will my it appear in Yahoo, Gmail, Outlook, etc).

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Thursday, November 2, 2017

Targeted email list of editors we have known for years and this helps us stay on top of any changes. Today's customer support is better than before...in years past it was like a fetch game..it was so refreshing to be called back and when I called back him answered and helped me directly. Kudos Pinpointe. It's always tough to call and cancel with a long term vendor and The support staff helped me look on how we could stay since our use level had changed and the choice was to move to only what we needed and to stay with pinpointe.

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Wednesday, November 1, 2017

Great UI that makes it easy to send emails and follow up with clients for reporting. Support is always extremely helpful. You typically get a reply within an hour and the support staff is very knowledgeable . Pinpointe doesn't have a price point for small senders or a free account. Pinpointe targets higher volume senders and Enterprises.

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Wednesday, November 1, 2017

Support is helpful. You typically get a reply within an hour and the support staff is? ??very ?knowledgeable. ?Inbox/Deliverability has been better than other systems? we? tested. Great testing tools to help improve results - multi-variant/split testing, inbox preview in 25 inboxes and pre-flight spam checker

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Thursday, October 19, 2017

Background: I'm a freelance web developer who often works with companies looking to also use some kind of email marketing client, SEO, etc. I recommend Pinpointe to every single one of my clients. It's an easy-to-use application, the support team and development team are very responsive and helpful, and it hits all the right notes for managing contacts and sending marketing emails en masse. - Like I said, clean, easy to use UI (little outdated, but they are rolling out a new look slowly) - Thorough statistics gathering and reporting - Support is quick, usually responding in < 1 hour. When a problem really turns out to be a bug, they've put me in direct contact with development to fix it or find a temporary workaround - Deliverability of emails are better than other systems I've tested (the emails get sent and arrive when I plan, and look just like I designed them in the system) - Lots of email tools - split testing, inbox previewing, spam checker - Free training sessions and direct one-on-one onboarding with the owner - Offers an Enterprise edition (several clients of mine specifically needed this)

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Wednesday, October 18, 2017

Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25 inboxes and pre-flight spam checker. High quality, informative? ?sta?tistics??? ?and reporting. Support is helpful. You typically get a reply within an hour and the support staff is? ??very ?knowledgeable. ?

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Wednesday, October 18, 2017

Background: I'm a freelance developer who does a lot of web development for companies, usually working with marketing. As such, I get a lot of requests about tools they can use for email marketing, SEO, etc. Pinpointe is my number one recommendation for email marketing.

- The UI is easy to use and the system has a very simple interface
- Statistics reporting is thorough and provides a lot of information (they are adding more with each update)
- Support is helpful. You usually get a reply within an hour and the support staff have the ability to escalate issues quickly to the development team. I've never run into an issue that they couldn't help me workaround until officially fixed.
- Deliverability has been better than other systems I've tested
- Great range of tools for improving send results - split testing, inbox previewing, spam checker
- Has an Enterprise option (at least one of my clients specifically requested this and uses it). The biggest drawbacks I've heard from my clients is that Pinpointe doesn't have a price point for small senders (eg sending only a few emails a month), nor a free account for VERY small senders. They are great for large volume and enterprise senders though.

Also, they offer a WYSIWYG and a drag-and-drop campaign builder. The drag-and-drop builder is fun to use and is really true to what you see on the screen, but it could use some additional templates.

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Wednesday, October 18, 2017

Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25 inboxes and pre-flight spam checker.

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Friday, September 29, 2017

High quality, informative, statistics and reporting. Mass mailings are painless and take only minutes to compose. Pinpoint does all the work and manages all the emails, bounces etc. Template codes can be a little bulky when attempting to modify key template layout components not editable in the dashboard.

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Monday, September 25, 2017

Support is helpful. You typically get a reply within an hour and the support staff is very knowledgeable. It's easy to broadcast to different segments and set up specialized lists. Tough spam checking. Detailed reporting. No multiple-list selection for subscription forms. Some subscription and auto-respond forms unresponsive with Joomla websites.

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Monday, September 25, 2017

I like the dashboards that give some reasonably good pictures of how good or bad your campaigns are doing. I also like the fact that we are able to set multiple users and assign desired access to lists, etc. in the system. There have been a few glitches here and there, however, the team has been very responsive. They have made appropriate system updates when the need arises. The system updates have been pretty transparent. That is always a plus with a software organization: To be able to make transparent system changes without interrupting the flow of your User base. I like the functionality of being able to set email campaigns to await approval. It would be great, if as an administrator, I could get an automatic notification that an approval is waiting. I am not aware that an email is awaiting approval until logging into the system.

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Monday, September 25, 2017

We use this to communicate with our clients so it is mission critical to us. We have lots of clients depending on keeping them informed about events in educational law. My company has used Pinpointe for a long time. We are very satisfied with its performance and value. The software is pretty easy to use. You can set and forget your campaigns - it is that easy!

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Wednesday, September 20, 2017

We are a small company with limited budget and cannot afford to spend a lot of money. Pinpointe allows us to have a high-end, professional marketing automation tool. Pinpointe is intuitive to use right out of the box! You don't need hours and hours of training to get started. It's a powerful and easy to use email marketing / marketing automation tool. The whole database, list and segment thing can be a little confusing and overwhelming. I'd like to see this made easier or more, detailed tutorials on this section of Pinpointe.

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Tuesday, September 19, 2017

Save a lot lot lot of time (and some money). 1. I like the amount of detail reporting.
2. I like when importing new contacts that they are checked against some PinPointe master lists to ensure the best deliverability. The reporting, when exporting Summary Statics there are no totals for all the exported lines.
2. There is no way to verify I have no duplicates in my Segments
3. I have to use a RandomId to email to only a portion of my list.
I would like the ability to say send x thousands per day until the whole list is emailed (excluding weekends and holidays)

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Tuesday, September 19, 2017

The reponse rate what really good. Also the reports were exactly i am looking for. The editor is also pretty good and easy to use. There are bugs sometimes now and then and yo reach out to support is a task. Sometimes it takes days to get a fruitful response.

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Tuesday, September 19, 2017

We use this software constantly to promote our different educational offerings as well as to reach our client base with unique messaging. It is easy to train someone on how to use the platform and the service is very reliable. Pinpointe is a complete service with practical tools and options, analytics, and comprehensive functionality. We've had many different needs over the past six years and Pinpointe has been able to address them all. The support is a great feature too as the Pinpointe team is responsive and helpful. There is really not anything I would consider as a shortfall with Pinpointe except that sometimes the WYSIWYG editor is not as friendly as it could be. I think this is the case across the board and not anything unique to Pinpointe.

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Tuesday, September 19, 2017

Branded messages out to our customers. Very quick and inexpensive. Have not had a problem to date with efficiently getting my message across to all leads. Sometimes a little more technical than what an amateur user may be able to handle. May be beneficial to add some more templates.

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Wednesday, September 30, 2015

Pinpointe is a superior email marketing platform. Thier reporting and analytics features are above average. They also just added the ability to upload tagged lists, which has made list management easier. In addition, they just released a new drag and drop campaign builder, which my marketing department is really loving. A

1 of 1 people found this review helpful.
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Wednesday, April 15, 2015

Pinpointe’s system has given us the opportunity to market our products with confidence. Our email campaigns are not only delivered in a timely manner, but our deliverability rates have increased and we can easily capture the data we need to generate future sales.

1 of 1 people found this review helpful.
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Thursday, October 23, 2014

We use Pinpointe as a first step in communicating with our broad audience. It is our first touch point in our email marketing strategy and an affordable compliment to our marketing automation software. After engaging our subscribers through Pinpointe, we push the most qualified and engaged prospects to our marketing automation platform, which we use for landing pages, lead routing lead scoring. This has not only allowed us to save a tremendous amount of money, but has simplified our email marketing processes. Besides saving money and simplifying our email marketing processes, we have been very impressed with Pinpointe's deliverability rates. We send several million emails a month and our deliverability rates with Pinpointe are over 98%.

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Monday, October 13, 2014

Pinpointe's email marketing solution is one of the few email vendors in the market that is able to meet our closed-loop marketing objectives. Our marketing department needs to accurately track and analyze our email marketing program efficiency and Pinpointe has advanced targeting and segmentation tools that go beyond the basics of simple email marketing. It's also important for us to be able to send personalized and targeted emails on behalf of our sales and lead development teams. With Pinpointe we can choose, for each contact in our database, whom each email campaign appears to be coming from.

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Friday, October 3, 2014

As a loyal customer for over 3 years, we continue to use Pinpointe to send out important company announcements and monthly newsletters to our customers and partners. With cool features like their `send on behalf of option and detailed segmentation tools we can highly personalize our email campaigns. Pinpointe is also always making improvements to their system and actually listens to their customer. Their spam checker and email previewer tools have also really helped our deliverability.

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Friday, October 3, 2014

We have used Pinpointe for over X years to send out important company announcements and monthly newsletters to our customers. They continues to be a great service provider and continuously improve their system. Their spam checker and email previewer tools have really helped our deliverability, and you can't beat their support team.

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Friday, May 30, 2014

I am a marketing consultant that primarily services B2B clients in the mid-market space. Many of my clients require email marketing as a part of their marketing strategy' from campaign planning, to creation, to tracking and reporting. For over 5 years I have recommended and used Pinpointe's robust email marketing software solution due to its advanced features and easy-to-use platform. Pinpointe has made it easy for both me and my clients to effectively manage all aspects of email marketing.

Overall, Pinpointe is very easy to use. One of the things I really love about the platform is it's built-in email designer. You can either use one of Pinpointe's mobile responsive email templates (they have over 1000) or easily create your own. I often edit directly in their WYSIWYG (what you see is what you get) editor and then check my email design with their preview tool ' which shows you how your email will look in 50 email clients. The nice thing is that if your email doesn't view properly in an email client, Pinpointe provides you with recommendations to fix it.

Pinpointe's customer service is also TOP NOTCH!!! Pinpointe is one of the most responsive ESP's and their team is always VERY HELPFUL and professional.

I have also been very impressed with Pinpointe's features, which are updated as technology evolves. Advanced automation, A/b (and beyond) testing, SPAM score checker, lead capture forms, and superior reporting and tracking are just a few (but I could go on and on).

Pinpointe does have a few cons. I am a bit frustrated with one aspect of their design editor. I often times use custom colors in an email design that match my clients' brand. Unfortunately Pinpointe's design editor doesn't store recently used colors, so I have to continually put the hex codes in.

Pinpointe also updates their features and functionality a lot. This is a good thing, but I wish they did a better job of letting me know.

Overall, Pinpointe not only provides me (and my clients) with all the email marketing tools I need to easily create, send and evaluate email marketing campaigns, but they're also very reliable and have never failed me in five years plus I have used them. Campaigns go out when they are scheduled and I can always count on accurate reporting stats.

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Tuesday, October 1, 2013

Pinpointe is the easiest e-mail marketing software I've ever used. It's a given that you have to have a web presence with your business and the social features in the software and a must have.

1 of 1 people found this review helpful.
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Thursday, September 26, 2013

Pinpointe's software is a great product that makes marketing and communicating with your audience much easier. The tools including in the software makes assessing your progress easy and contributes to the overall success of your company.

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Monday, April 8, 2013

What can I say about Pinpointe On-Demand? It's an amazing and immensely easy to use tool for email marketing that allowed my company reach out to clients in an entirely new and technologically superior way. My advice, use Pinpointe, it just works.

1 of 1 people found this review helpful.
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Wednesday, March 6, 2013

Highly recommend Pinpoint On Demand. Increases my companies marketing efficiency and allows us to see the efficacy of our campaign. Also allows us to target different platforms which broadens our marketing reach.

2 of 2 people found this review helpful.
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Thursday, January 10, 2013

Pinpointe On-Demand provides a great service at a reasonable price. When my company needed a business to business email marketing campaign they came through with great speed and support. It's hard to believe that any company could outperform Pinpointe On-Demand. They will have my business for a long time.

3 of 3 people found this review helpful.
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Friday, November 30, 2012

Pinpointe is a great marketing tool. It's efficient and economical for our business. We like that we can now get a preview of our marketing campaigns in various email clients with the new inbox previewer. We'd definitely recommend this tool.

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Thursday, November 29, 2012

Pinpointe's software has really surpassed my expectations. I would definitely recommend this software to anyone looking for improved business to business marketing.

2 of 2 people found this review helpful.
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Wednesday, November 21, 2012

I really appreciate Pinpointe's inbox preview tool. With it, I can now see what my email campaign looks like in up to 20 email clients. This includes by mobile and i-Pad. It has a code analyzer that identifies three levels of code errors: Critical, Moderate, and Low. It then offers details on how to update the code to eliminate the errors/problems for the given email client. I also use Pinpointe's spam checker and find it very useful in aiding the reduction of my spam score for every email campaign.

4 of 4 people found this review helpful.
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Tuesday, November 20, 2012

I really appreciate Pinpointe's Inbox Preview Tool. With it, I can now see what my email campaign looks like in up to 20 email clients, including mobile and I-Pad. It has a code analyzer that identifies three levels of code errors: Critical, Moderate, and Low. It then offers details on how to update the code to eliminate the errors/problems for the given email client. I also use Pinpointe's spam checker and find it very useful in aiding the reduction of my spam score for every email campaign.

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Wednesday, September 12, 2012

Pinpointe's marketing software is second to none. The amount of time and money this saves my business is outstanding - highly recommended!

1 of 1 people found this review helpful.
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Tuesday, August 21, 2012

Pinpointe's newly added inbox previewer has really saved me a lot of time and frustration. We can now get a live and accurate preview of our marketing campaigns in 20 email clients, including mobile clients.

Since email clients have a plethora of quirky nuances, Pinpointe's code analyzer tells us which code might cause display issues and gives recommendations on how to modify the code to maximize compatibility.

Pinpointe's spam checker also helps us keep our spam score low to help improve deliverability.

5 of 5 people found this review helpful.
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Thursday, October 18, 2007

Personally, my favorite feature is being able receive a granular report of email campaign statistics. To find out how many bounces, unsubscribes, opens, and clicks is very useful information to use when it comes to moving forward with the leads/prospects. This info can be extracted into an excel file which helps sharing this information a breeze.

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This page was last updated 26 June 2020 02:56