What is ReadySpace?
ReadySpace focuses on providing Cloud Services to business with applications that require Performance, Compliance and Connectivity in Asia. readyspace.com
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ReadySpace Reviews (77)
- ★★★★★58
- ★★★★★7
- ★★★★★2
- ★★★★★0
- ★★★★★10
Review Summary
Generated using AI from real user reviews
ReadySpace receives sharply divided customer feedback, with most users praising the service but a vocal minority reporting serious problems. The 50 recent reviews skew strongly positive, though the dissenting reviews describe severe failures.
Satisfied customers consistently highlight responsive support staff and stable service, often naming individual team members like David, Yuki, and Kian for going above expectations. Long-term clients emphasize reliability and professional troubleshooting. Several note that the company handles communication proactively and offers helpful advice beyond basic support. Users also appreciate cost-effectiveness and the ability to self-manage resources through the control panel.
The negative reviews, however, describe critical failures: multi-week outages with no resolution, data deletion without notice due to billing issues, slow technical support that leaves problems unsolved, and poor handling of system migrations. Complainants report unresponsive helpdesks, unhelpful staff, and ineffective backups despite paid extra services. A few cite issues with account suspension over minor outstanding balances and unprofessional communication around maintenance.
The divide appears partly geographic and team-dependent. Hong Kong and Singapore users often praise specific staff members, while others report regional offices being unreachable. The inconsistency—ranging from "asset for ReadySpace" to "worst company I've ever come across"—suggests the quality of experience depends heavily on which support person handles your case and whether your issue receives proper escalation.
★★★★★
Thursday, November 10, 2016
“Kian is very supportive and patient. With lots of patience…”
Kian is very supportive and patient. With lots of patience he listened and understood my problem related to my email and helped me to get out of it.
★★★★★
Monday, October 24, 2016
“We run a Saas product & my tech team is…”
We run a Saas product & my tech team is not that strong in server aspects and therefore i needed a server team that can support me rather than a chat/support ticket. Their support is fantastic and helped us solve our email spamming, downtime & scalability issues present in our previous cloud service.
★★★★★
Saturday, October 15, 2016
“Due to unforseen circumstances, my account was suspended! Extremely unprofessional!…”
Due to unforseen circumstances, my account was suspended! Extremely unprofessional! They claim that it will inadvertently account lock by the system. This applies even iF the outstanding balance is 0.28 cents. I find this rather ridiculous. And the company should make adjustments.
★★★★★
Tuesday, September 20, 2016
“Yuki and Kenneth is quite supportive for the case and…”
Yuki and Kenneth is quite supportive for the case and responsively for follow up. Thank you for your help
★★★★★
Friday, June 3, 2016
“Yuki is very helpful. I really appreciate that her effort…”
Yuki is very helpful. I really appreciate that her effort for helping our company to resolve the email delay problem! Thanks a lot!!
★★★★★
Thursday, April 21, 2016
“Excellent, top notch service by the team. Response time to…”
Excellent, top notch service by the team. Response time to tickets is excellent and service is impeccable. Highly recommend their services to any business owner looking for a reliable team to back you up in your ventures!
★★★★★
Thursday, April 14, 2016
“Yuki and her team are very helpful and friendly. They…”
Yuki and her team are very helpful and friendly. They replied my tickets quickly with full of patience.
★★★★★
Friday, February 26, 2016
“David and his team were incredible, great to work with…”
David and his team were incredible, great to work with and always got done what we needed.
★★★★★
Friday, February 19, 2016
“Its HK Team Customer Service is the best ISP we…”
Its HK Team Customer Service is the best ISP we have experienced in Hong Kong. Both Laps and our customers feel great with its services. Its IaaS platform is reliable that Laps could focus our application development works.
★★★★★
Monday, February 15, 2016
