What is ReadySpace?
ReadySpace focuses on providing Cloud Services to business with applications that require Performance, Compliance and Connectivity in Asia. readyspace.com
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ReadySpace Reviews (77)
- ★★★★★58
- ★★★★★7
- ★★★★★2
- ★★★★★0
- ★★★★★10
Review Summary
Generated using AI from real user reviews
ReadySpace receives sharply divided customer feedback, with most users praising the service but a vocal minority reporting serious problems. The 50 recent reviews skew strongly positive, though the dissenting reviews describe severe failures.
Satisfied customers consistently highlight responsive support staff and stable service, often naming individual team members like David, Yuki, and Kian for going above expectations. Long-term clients emphasize reliability and professional troubleshooting. Several note that the company handles communication proactively and offers helpful advice beyond basic support. Users also appreciate cost-effectiveness and the ability to self-manage resources through the control panel.
The negative reviews, however, describe critical failures: multi-week outages with no resolution, data deletion without notice due to billing issues, slow technical support that leaves problems unsolved, and poor handling of system migrations. Complainants report unresponsive helpdesks, unhelpful staff, and ineffective backups despite paid extra services. A few cite issues with account suspension over minor outstanding balances and unprofessional communication around maintenance.
The divide appears partly geographic and team-dependent. Hong Kong and Singapore users often praise specific staff members, while others report regional offices being unreachable. The inconsistency—ranging from "asset for ReadySpace" to "worst company I've ever come across"—suggests the quality of experience depends heavily on which support person handles your case and whether your issue receives proper escalation.
★★★★★
Tuesday, February 9, 2016
“Been with Readyspace for 10 years. They have been responsive…”
Been with Readyspace for 10 years. They have been responsive and always innovating. Like the fact that they are progressive and constantly improving their service offerings. Its a pleasure dealing with people who are friendly and offer great service.
★★★★★
Monday, February 1, 2016
“I have been receiving professional service from Readyspace. Network is…”
I have been receiving professional service from Readyspace. Network is reliable and stable, salesman is knowledgeable, and when questions were raised, he is always accessible and responsive even on areas outside the service scopes. Services are many and comprehensive, but we sometimes do not know the channels to understand these services unless we keep asking. Overall I am satisfied with the support and would recommend my connections to consider using Readyspace when time is appropriate.
★★★★★
Monday, February 1, 2016
“Great company culture that always strives to better itself. Staff…”
Great company culture that always strives to better itself. Staff are dedicated and always give their best. Readyspace is continuous improvement!
★★★★★
Friday, January 29, 2016
“The helpdesk is helpful and quickly replied my tickets.”
The helpdesk is helpful and quickly replied my tickets.
★★★★★
Friday, January 29, 2016
“Been with them for 2 years. Very helpful and friendly…”
Been with them for 2 years. Very helpful and friendly staff. Great service.
★★★★★
Friday, January 29, 2016
“The people behind Readyspace are sincere and excellent in their…”
The people behind Readyspace are sincere and excellent in their approach to business. It is the combination of a great product offering and strong customer support that makes them a great choice. Congratulations on the years of success and impressive track record!
★★★★★
Friday, January 29, 2016
“Having partnered with Readyspace over the years, they are the…”
Having partnered with Readyspace over the years, they are the go-to-people for prompt, reliable and relevant solutions for an enterprise IT needs. Great team driving the business and customer care with a very hands-on touch from their senior management, putting the needs of their clients at the very centre of their business ethos.
★★★★★
Friday, January 29, 2016
“Reliable and trustworthytrustworthy service. The support crew always response promptly…”
Reliable and trustworthytrustworthy service. The support crew always response promptly with helpful solutions.
★★★★★
Thursday, January 28, 2016
“I Used Readyspace Since 2012, Great Service and Support in…”
I Used Readyspace Since 2012, Great Service and Support in Hong Kong
★★★★★
Wednesday, January 27, 2016
“The CS of ReadySpace was helpful when our company encountered…”
The CS of ReadySpace was helpful when our company encountered any problems. They always provided outstanding service and solutions timely. I would higher recommend ReadySpace to all of my strategic partners.

