Reseller Control Panel - context help
For the various questions that may arise we have prepared an abundance of helpful tooltips in your Reseller Control Panel, which will give you valuable advices and guide you through the right steps to increase your reseller income.
a. The resellers who have signed up with our FREE program can open tickets directly from their Reseller Control Panel's section 'Support Tickets', option 'Reseller Support'. They should provide detailed information about the problem in order to receive most helpful response.
b. The cPanel resellers have to log into their Billing Manager and select "GET SUPPORT > Support Desk" from the main menu on top.
a. Our FREE program resellers can contact us via e-mail, using our online form, to ask for assistance or just leave their feedback and suggestions.
b. The cPanel resellers can use our online form to contact us too. An alternative option for them is to contact our support team via e-mail. They have to log into their Billing Manager and select "GET SUPPORT > Contact Support" from the main menu on top.
Reseller phone support
All FREE program and cPanel program resellers can get in touch with us by phone at:
US Toll Free: +1-855-211-0932
US line: +1-727-546-4678
UK line: +44-20-3695-1294
AU line: +61-2-8417-2372
Monday - Friday
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
08.00 PM - 10.00 AM EST/AU
We provide Live Chat support 17 hours a day for all resellers who need real-time response. Live Chat operators can save you a lot of time. Only extraordinary questions or suggestions will be forwarded to the team supervisor and will require more time for response.
Note: To get adequate and timely assistance, please provide as many details as possible when contacting our Support Team.