What is Riva?

In an ever-changing world, future-looking businesses are investing in digital transformation to capture a 360-degree view of all customer interactions to improve their growth, profitability, user satisfaction, and customer retention. Riva is an Edmonton-based software development company with solutions that help companies gather, discover, analyze, relate and harmonize customer interaction data across multiple sources, business units, and geographies.

Riva’s Edmonton locations are home to 80 of Riva’s 130 global staff members. Riva’s regional offices in Pictou, Nova Scotia; Silicon Valley; Munich; London; Paris; and Sydney provide global coverage and support for Riva’s extended partner channel and customer base.

About Riva’s customers

Riva’s customers include 15 of the world’s largest banks, all of the Canadian Big Five banks, 50+ Fortune 500 companies, and fast-growing companies of all sizes from around the world. As part of their digital transformation journey, these customers trust Riva’s solutions to surface the right customer intelligence to the right people, at the right time, on the right devices. Riva help customers meet their client data security, scalability, privacy, compliance, customer support, and standard of care requirements.

Recent awards and recognition include:
- 2019 PwC Vision to Reality – Edmonton Region
- Deloitte North America Technology Fast 500™ companies – past two years
- Canadian Business of the Year Award – past two years
- Three Stevie Customer Satisfaction Awards – past two years
- EY Entrepreneur of the Year Award – Prairies Region Finalist
- 2017 Alberta Venture Fast Growth 50

Serchen Index

55.00
98
Employees
219
Subscribers
2,366
Followers
225
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