When my ISP of 5-6 years, also a close friend, told me that he was expanding services and would have to increase prices for my little website, he suggested Rivalhost. I had doubts but went forward based on the recommendation. What great service! I have had a few problems, the site is consistently up, and when I have had minor glitches, techs were available 24/7 and had everything resolved within a short time. I am thrilled with the service, ease of contact, and responsiveness.