Slack

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What is Slack?

Slack is a messaging and collaboration platform designed to help teams work together more effectively. With a variety of features and integrations, Slack makes it easy for teams to communicate, share files, and collaborate on projects in real-time.

The platform allows users to create channels for specific projects or topics, making it easy to organize conversations and keep everyone on the same page. Slack also provides a range of messaging options, including direct messages, group messages, and voice and video calls, so teams can communicate in the way that works best for them.

In addition to its messaging and collaboration features, Slack offers a range of integrations with popular tools and services, including Google Drive, Trello, and Asana, among others. These integrations allow teams to seamlessly connect their favorite tools and streamline their workflows.

Slack is designed to be flexible and customizable, with a range of settings and features that can be tailored to meet the needs of each team. With support for both desktop and mobile devices, Slack makes it easy for teams to stay connected and work together no matter where they are.

Overall, Slack is a powerful and versatile collaboration platform that can help teams of all sizes and industries work together more efficiently and effectively. With its intuitive interface, comprehensive set of features, and broad range of integrations, Slack is a popular choice for modern businesses looking to improve their collaboration and communication.

What is Slack?

Slack Product Details

Slack is a messaging and collaboration platform designed to help teams work together more effectively. With a variety of features and integrations, Slack makes it easy for teams to communicate, share files, and collaborate on projects in real-time.

One of the key features of Slack is channels. Users can create channels for specific projects or topics, making it easy to organize conversations and keep everyone on the same page. Channels can be public or private, and users can join or leave channels as needed.

Slack also provides a range of messaging options. Users can send direct messages to individuals or groups, create group messages for multiple team members, and even make voice or video calls. Slack also offers threaded conversations, making it easy to keep track of different topics within a channel.

In addition to its messaging and collaboration features, Slack offers a range of integrations with popular tools and services. For example, Slack can be integrated with Google Drive, Trello, and Asana, among others. These integrations allow teams to seamlessly connect their favorite tools and streamline their workflows.

Slack is designed to be flexible and customizable, with a range of settings and features that can be tailored to meet the needs of each team. For example, users can set custom notifications and preferences for each channel, and administrators can manage user access and permissions.

With support for both desktop and mobile devices, Slack makes it easy for teams to stay connected and work together no matter where they are. Overall, Slack is a powerful and versatile collaboration platform that can help teams of all sizes and industries work together more efficiently and effectively.

Slack Support & Customer Service

Slack offers a range of support options to help users get the most out of the platform.

For starters, Slack provides detailed documentation and resources on its website, including step-by-step guides and FAQs. Users can browse articles on specific topics, such as setting up channels or using integrations, or search the Slack Help Center for answers to their questions.

Slack also offers a community forum where users can ask questions, share tips and tricks, and connect with other Slack users. The Slack community is active and supportive, with users offering advice and insights on a wide range of topics.

For more personalized support, Slack provides email and chat support to all users, including free users. Users can submit a support request via email or chat, and a member of the Slack support team will respond as quickly as possible.

Finally, Slack offers phone support to users on its paid plans. Phone support is available to Standard, Plus, and Enterprise Grid customers, and provides direct access to a dedicated support representative.

Overall, Slack's support and customer service options are comprehensive and responsive, ensuring that users have the resources and assistance they need to get the most out of the platform.

Slack Pricing

Slack offers several pricing options to suit the needs of different teams and organizations.

The first option is the Free plan, which is suitable for small teams or those just getting started with Slack. The Free plan includes access to all basic features, including messaging, voice and video calls, and file sharing. However, it has some limitations, such as a maximum of 10,000 searchable messages and a limited number of integrations.

The Standard plan is the next step up and is designed for growing teams. It includes additional features like group video calls, app integrations, and customizable user groups. The Standard plan costs $6.67 per user per month when billed annually or $8 per user per month when billed monthly.

For larger organizations, Slack offers the Plus plan. This plan includes advanced features like compliance and security controls, 24/7 support, and SSO integration. The Plus plan costs $12.50 per user per month when billed annually or $15 per user per month when billed monthly.

Finally, Slack also offers an Enterprise Grid plan for the largest organizations. This plan includes all the features of the Plus plan, plus additional features like custom branding, unlimited workspaces, and dedicated customer support. Pricing for the Enterprise Grid plan is available on request.

Overall, Slack's pricing options are designed to be flexible and scalable, allowing teams and organizations of all sizes to choose the plan that best fits their needs and budget.

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Slack Reviews

4.0

Excellent!

11 Reviews

Last reviewed on
14 February 2023

Monday, February 13, 2023

#107408

Abraham Porter

The platform's interface is incredibly user-friendly and the channels have kept all of our conversations organized. The ability to integrate with other apps has streamlined our workflow and saved us so much time.

1 of 3 people found this review helpful.

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Monday, February 13, 2023

#107413

Elsie Lambert

Slack is a communication platform that I have used for both personal and professional purposes. It has a user-friendly interface that makes it easy to use and navigate. The ability to create channels for different topics or groups is a great feature. I also appreciate the ability to easily share files and integrate with other apps. However, at times the notifications can be overwhelming and hard to manage. Additionally, while the search function is useful, it can be improved to be more intuitive. Overall, I find Slack to be a valuable tool for communication and collaboration.

2 of 3 people found this review helpful.

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Saturday, February 11, 2023

#107412

Gideon Kim

I've been using Slack for a while and I absolutely love it! The interface is easy to use and the different channels help keep my conversations organized. The ability to integrate with other tools makes my workflow seamless. Slack has definitely made my work life more productive and enjoyable.

1 of 2 people found this review helpful.

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Wednesday, February 8, 2023

#107411

Ruby Avery

I absolutely love Slack! The interface is simple and easy to use, and I appreciate the ability to create channels for different conversations. Notifications can be overwhelming, but I find it helpful to stay up-to-date on important discussions. The ability to integrate with other apps makes my workflow seamless, and I love the customizability options.

1 of 2 people found this review helpful.

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Monday, February 6, 2023

#107410

Zachary Beard

Slack is meh. The design is boring and the interface isn't very user-friendly. Notifications are chaotic and the search function is practically useless.

1 of 2 people found this review helpful.

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Monday, January 30, 2023

#107409

Eloise Smith

I've used Slack as my primary communication platform for team projects and found it to be very efficient. Its user interface is simple and easy to navigate. Creating channels for different projects and topics has helped to keep our conversations organized. The ability to integrate with other apps and services has also been useful. However, the notifications can be overwhelming, and it could be more intuitive to search for specific messages. Overall, I think Slack is a valuable tool for teams to collaborate and communicate effectively.

1 of 2 people found this review helpful.

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Sunday, January 15, 2023

#107407

Maeve Prince

I think Slack is a great platform for team communication and collaboration. The interface is user-friendly and creating channels for different projects is a useful feature.

1 of 2 people found this review helpful.

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Wednesday, January 11, 2023

#107406

Simon Herman

I've used Slack for a few team projects and appreciated its user-friendly interface. Creating channels for different projects was helpful, but managing notifications and finding past messages could be improved. Despite its limitations, Slack is a useful tool for team communication and collaboration.

1 of 2 people found this review helpful.

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Tuesday, January 3, 2023

#107405

Anna Todd

The channels are useful, but notifications are often a mess and hard to manage. The search function is also terrible, making it difficult to find past conversations.

1 of 2 people found this review helpful.

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Sunday, January 1, 2023

#107404

Frederick Hayden

Slack is a decent platform for team communication. It has a clean and simple interface that's easy to navigate. The ability to create different channels for various projects and topics is helpful.

1 of 2 people found this review helpful.

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