What is SuperSaaS?
Get a free personal assistant to manage your schedule, only better. With SuperSaaS by your side, you dont waste time in to and fro emails. Stay available to your clients 24/7, send automatic SMS/email reminders, create waiting lists, custom forms, accept online payments and credit system, sync google calendar, customize layout to match your brand, integrate in your website, design your own promotions, control access, set pricing rules and more. Available in 30+ languages.
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SuperSaaS Reviews (172)
- ★★★★★160
- ★★★★★11
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SuperSaaS earns nearly universal praise from users, though it requires upfront effort and has some functional limitations.
Users consistently highlight the software's flexibility and customization, which lets it adapt to diverse business models—from yoga studios to karaoke venues to university appointment systems. The affordability (free for light use, low cost to upgrade) and responsive customer support stand out as major strengths. Many report that the system saves significant time by letting clients self-serve, cutting administrative overhead and reducing phone calls and emails. The ease of use for end clients is repeatedly mentioned as a key benefit, though some note setup can be tedious for administrators.
The main criticisms cluster around three areas. Interface age is the most common complaint—users want a more modern design and clearer navigation, though most say functionality trumps aesthetics. Limited reporting features are mentioned several times; users wish they could easily export schedules, attendance lists, or payment summaries. A handful of users note missing specific features: batch upload of schedules, the ability to book multiple rooms in one transaction, calendar form data persistence, and payment options beyond PayPal.
No phone support is available (email only), which some see as a drawback, though responses are praised as quick and thorough. A few users mention occasional downtime and note that the system's power comes with a learning curve—it rewards moderately tech-savvy users more than those seeking a plug-and-play solution.
★★★★★
Thursday, May 17, 2018
“Save admin time with SuperSaaSWith the help of SuperSaaS, we…”
Save admin time with SuperSaaSWith the help of SuperSaaS, we were able to save hours of administration time, provide our athletes with 24h information regarding our hours of operation and gym availability, and optimize the use and efficiency of our training facilityI can set my availability of operation and optimize the training equipments usage, which is great. The system experience is great, but more video tutorials will be great.
★★★★★
Wednesday, May 16, 2018
“Works well.I like the layout and that you can put…”
Works well.I like the layout and that you can put your own logo on. For the most part, easy to set up though I had a few hiccups.I wish it had more marketshare. There are so many online appointment software that I don't want to rely on this and then they get bought out.
★★★★★
Tuesday, May 15, 2018
“This program allows me to share scheduling information with my…”
This program allows me to share scheduling information with my employeesTime saver and helps with organization.Very easy to use. Takes little time to set up. Easy to edit. Also easy for users to access. I like that I can copy previous schedules.I have had no issues with this software. It does exactly what I need it to do. I have no cons to report.
★★★★★
Sunday, May 13, 2018
“Takes a little time to set up, but does exactly…”
Takes a little time to set up, but does exactly what I whatPretty easy to set up, though it does take some time to edit your settings and user processes. Very straightforward for customers to utilize.I'd like to be able to make aesthetic adjustments beyond basic color scheme. And in regards to the color layout options, you're not able to adjust settings for the mobile view.
★★★★★
Friday, May 11, 2018
“We've been using this for 5+ years for our school…”
We've been using this for 5+ years for our school PTO, and plan to continue to use.low cost, relatively user friendly for our community to use.The best customer service - they are so quick (responses within the hour, sometimes within minutes!), and always provides the answers I'm looking for.Some functionality is clunky. We offer lots of series-classes that students must sign up for all sessions the functions available to handle this doesn't fully fit our needs, so over the years we've added in some manual workarounds. There also isn't a "shopping cart" option for students to add several items and check out and pay at once, they have to pay individually which is clunky for our users.
★★★★★
Friday, May 11, 2018
“Been using SuperSaaS for a number of years for gym…”
Been using SuperSaaS for a number of years for gym class-scheduling and booking. A cost effective solution for our class scheduling and member booking needs.Great product at a great price. Really easy to use and quite flexible. Easily scalable. Easy to maintain and modify to suit your needs. Basically does what it says on the tin.Perhaps the user interface is a bit dated? Remembering how to navigate to a specific administrative function after months of not having done so. But, this is common to all software.
★★★★★
Friday, May 11, 2018
“I really enjoy using this software for booking out office…”
I really enjoy using this software for booking out office space.Offers flexibility for scheduling/booking out office hours for renters and employees. Discount features are helpful.It is a little complicated to use and somewhat difficult to view (calendar view). I wish that cancellations could be automatically refunded and that there was more flexibility with scheduling opening hours and blocks.
★★★★★
Friday, May 11, 2018
“Easy to use, great feedback from the clients. More free…”
Easy to use, great feedback from the clients. More free time, better management of the bookingEasy to customizeGreat designCustomer suportEasy to useGreat costIt really helped my businessThe part in Romanian, both in the system and in the email sent to clients, it is not grammatically correct.
★★★★★
Tuesday, May 8, 2018
“Very easy to modify my needs.Customer support is very fast…”
Very easy to modify my needs.Customer support is very fast and helpful. Features are easily customizable. Easy user interface for administrator.A few more custom features might be good. In the registration process there are a few stpes in sequence so sometimes people thi k they have signed up when they haven't completed the steps.
★★★★★
Monday, May 7, 2018
“Does what it says it will do. Easy of use.…”
Does what it says it will do. Easy of use. Simple. Easy to use and simple for clients and administrators. I've been using it for years and HIGHLY recommended. I send in too many email requests and often referred to the manual. Would have liked a little more support (but understand your business model)...
