Text Request
★★★★★ 4.9 · 20 Reviews
What is Text Request?
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement at textrequest.com.
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Text Request Reviews (20)
- ★★★★★18
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Text Request is consistently well-regarded, with 18 out of 20 reviews giving it a perfect score. Users overwhelmingly praise the intuitive interface and appreciate that switching from competitors like Zipwhip is straightforward. The platform's core strengths centre on practical features: message templates save time on repetitive communications, contact management is flexible and organized, and the ability to attach documents proves valuable for education and service sectors. Responsive customer support appears across multiple reviews, with users noting quick replies and helpful implementation assistance.
A few lightweight concerns emerge. One user reported occasional glitches where conversations display twice, and another mentioned minor hesitation during the transition process from a previous system. These issues appear isolated rather than systemic. Beyond core messaging, users appreciate ancillary features like email notifications for offline messages, photo sharing, individual user lines to prevent message loss, and the option to customize screen layouts. The product is positioned as a solid alternative for organizations moving away from older platforms, offering better efficiency at a competitive price point.
★★★★★
Tuesday, June 21, 2022
“I like how we can mark the converstaion has been…”
I like how we can mark the converstaion has been addressed.
★★★★★
Tuesday, June 21, 2022
“We are able to communicate easily with clients.”
We are able to communicate easily with clients.
★★★★★
Tuesday, June 21, 2022
“Love the ease of communicating and photo sharing with customers.”
Love the ease of communicating and photo sharing with customers.
★★★★★
Sunday, June 19, 2022
“We had to transfer from Zipwhip to another texting format…”
We had to transfer from Zipwhip to another texting format a bit stressful trying to sort out the different options. We love using Text Request, it is somewhere to her other format which was nice. It is definitely a sleeker more efficient texting system. It is a great price for all the options you get
★★★★★
Friday, June 17, 2022
“Easy to use. organized very well. like it a lot.”
Easy to use. organized very well. like it a lot.
★★★★★
Friday, June 17, 2022
“I like the custom organization of the message layout as…”
I like the custom organization of the message layout as well as how quick the texts are sent. Our members love that we offer this form of communication due to the convenience of it.
★★★★★
Friday, June 17, 2022
“I love that we can all have our own lines…”
I love that we can all have our own lines so we dont open others messages and then they get lost. i also like that being an admin i can cover others who are off or out for the day.
★★★★★
Friday, April 15, 2022
★★★★★
Monday, April 11, 2022
“My experience using Text Request has been smooth so far.…”
My experience using Text Request has been smooth so far. Sometimes it seems to glitch and show the same conversation twice, but otherwise it has provided exactly what I need for my job.
★★★★★
Thursday, April 7, 2022
“Awesome product. Great not to have to go blind looking…”
Awesome product. Great not to have to go blind looking for letters and numbers on my phone. Clients also love it!
