Thirdlane

Thirdlane

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What is Thirdlane?

Third Lane Technologies, LLC was founded in 2003 (Fairfax, California).

Thirdlane revolutionizes communication solutions, tailoring dynamic offerings for MSPs and UCaaS providers to elevate businesses through cutting-edge telephony and modern communications, enhancing experiences at an affordable cost. As the globally preferred provider, diverse clients benefit from a dependable and flexible ecosystem accessible via Multi-Tenant PBX or Business Phone systems. Featuring Thirdlane Connect, seamlessly integrating chat, calling, and screen-sharing across devices, these secure platforms optimize productivity, engagement, and efficiency for organizations of any scale, from call centers to government entities. Explore a bespoke proposal to witness how a strategic alliance with Thirdlane can fortify your offerings with proven reliability and streamlined administration. Their technology empowers everyone to thrive in the realm of adaptable digital connections.

The pivotal role of Reseller Partners in exclusively delivering Thirdlane's business solutions

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Thirdlane Reviews

5.0

Excellent!

18 Reviews

Last reviewed on
24 October 2024

What do you think?

Help other software buyers make informed decisions.

Friday, October 25, 2024

Verified Review

Thirdlane Multi Tenant PBX is an excellent choice for MSPs looking for a customizable, scalable platform that efficiently consolidates client communications into one manageable system.

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Response from Thirdlane:
01 November 2024 at 17:28

Thanks for the feedback, Mike! We’re glad to hear that the platform’s customization and scalability are working well for your setup—it’s exactly what we aim to provide for MSPs managing diverse client needs.

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Tuesday, October 15, 2024

Verified Review

Using Thirdlane has transformed our service delivery as an MSP. The ability to white-label the platform has allowed us to present a unique and branded communication experience to our clients. The integration of tools into a single platform has reduced the clutter of managing multiple services, making our operations smoother. Although the setup phase demanded a lot of attention and planning, the payoff in client engagement and operational clarity has been substantial. It’s a practical solution for any MSP aiming to elevate their communication services while maintaining a personalized touch.

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Response from Thirdlane:
17 October 2024 at 08:59

Thank you for sharing your experience, Thomas! We're delighted that our white-label capabilities and unified platform approach have helped streamline your MSP operations and enhance your brand presence. Your feedback about the setup process is valuable, and we're glad the results have proven worth the initial investment.

1 of 1 people found this review helpful.
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Monday, June 17, 2024

Verified Review

Thanks to Thirdlane, our internal communication has undergone a remarkable transformation. The user-friendly interface seamlessly combines voice, messaging, and video capabilities, propelling our team collaboration to new heights.

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Response from Thirdlane:
27 June 2024 at 12:14

Thank you for sharing! It's great to hear Thirdlane has improved your team's communication with its intuitive interface that integrates voice, messaging, and video seamlessly. We're focused on continually enhancing our solutions to support your collaboration needs.

1 of 1 people found this review helpful.
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Saturday, May 25, 2024

Thirdlane has really upped our MSP business. Sure, there's a bit of a learning curve with the fancy stuff, but the platform's user-friendly vibe and solid support totally outweigh any hiccups. It's made a real difference in how smoothly we run things around here.

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Response from Thirdlane:
04 June 2024 at 15:21

Awesome to hear that Thirdlane has leveled up your MSP business, Stewart! Don't worry about the learning curve for the fancy stuff – our user-friendly vibe and solid support have got your back. Here's to smoother operations ahead!

3 of 3 people found this review helpful.
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Tuesday, April 2, 2024

Verified Review

Got into Thirdlane's ecosystem and wow, it’s a breath of fresh air. Integrates like a dream with our setup, making our communication lines sleek and efficient. It's more than tech; it's like finding the missing piece in our puzzle.

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Response from Thirdlane:
21 May 2024 at 07:45

Sounds like you've found your perfect match with Thirdlane, Tim! Its seamless integration and efficiency are real game-changers. Here's to smoother communication and puzzle-solving ahead!

3 of 3 people found this review helpful.
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Monday, February 12, 2024

Diving into Thirdlane's toolkit has been an eye-opener. The way it shapes to fit our unique tech landscape is something else – it’s like it was built with our challenges in mind. Sure, getting to grips with the depth of its features takes a minute, but it’s worth the effort. Thirdlane isn’t just another tool in our belt; it’s the glue holding our communication lines together, and that’s been a game-changer for us.

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Response from Thirdlane:
12 February 2024 at 14:32

Absolutely thrilled to hear how well Thirdlane has integrated into your technology ecosystem! Understanding the nuances of our features does take a moment, but we're glad you find it a worthy endeavor. Your feedback is invaluable to us, sparking further innovation and improvement. Thank you for sharing your transformative experience!

3 of 3 people found this review helpful.
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Monday, January 29, 2024

Been working with Thirdlane's system in our MSP operations, and I'm genuinely impressed. It handles varied client needs with ease, and the white-label option is a neat touch for our branding. The setup was pretty smooth, and it plays nice with our other tech. It's a practical, no-fuss choice for MSPs looking to broaden their service range.

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Response from Thirdlane:
31 January 2024 at 13:44

Thank you for your review, Luis! We're delighted that Thirdlane is impressively serving your MSP operations, especially with its white-label feature and smooth integration. Thanks for sharing your positive experience!

2 of 2 people found this review helpful.
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Monday, January 15, 2024

I've been using Thirdlane Multi Tenant PBX for our MSP services, and it's been quite effective, especially with the white label opportunity. Customization is a big plus, fitting different client needs. Reliable performance, lots of features and good overall quality are its strengths. There's a learning curve, but it's a robust, white-label-friendly solution for multi-tenant environments.

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Response from Thirdlane:
15 January 2024 at 11:44

Miguel, appreciate your take on Thirdlane Multi Tenant PBX. Good to hear the white label option and the system's adaptability are working out for your MSP services. We recognize there's a bit to learn at the start, and we're here for any help you need. Your input is really helpful for us. Thanks for choosing Thirdlane.

2 of 2 people found this review helpful.
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Wednesday, January 10, 2024

Having used Thirdlane's solutions for some time now, I feel compelled to share my experience for those considering their services. Firstly, the versatility of their offerings is noteworthy. Whether you're looking for an on-premise solution or a cloud-based one, Thirdlane has options that cater to a variety of business needs.

One of the standout features for me has been their white-label PBX solution. It's been a game-changer for our branding strategy, allowing us to offer a personalized experience to our clients without the heavy lifting of developing our own system.

In terms of functionality, Thirdlane doesn't disappoint. The Unified Communications features integrate seamlessly into our daily operations, enhancing productivity and collaboration within our team. Moreover, the reliability of their platform provides peace of mind, knowing that communication with clients will always be smooth.

Pricing is another area where Thirdlane shines. Their competitive rates offer significant value, especially considering the range of features and the level of support provided.

Speaking of support, their customer service team deserves a special mention. Responsive and knowledgeable, they've been a vital resource in navigating the more complex aspects of the system and ensuring we make the most out of our investment.

The only caveat I've encountered is the initial learning curve, particularly with some of the advanced features. However, once you get the hang of it, the benefits are clear.

In conclusion, Thirdlane offers a robust, scalable, and cost-effective solution for businesses seeking a reliable and feature-rich communication system. Their commitment to customer support and continuous improvement makes them a strong contender in the VoIP and UC market.

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Response from Thirdlane:
10 January 2024 at 09:12

Joseph, we really appreciate your detailed review! Glad to hear our white-label PBX and Unified Communications are hitting the mark for you. We're here for any support you need, especially with those advanced features. Thanks for being part of the Thirdlane family!

3 of 3 people found this review helpful.
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Monday, December 4, 2023

Deploying Thirdlane for our clients over the last five years, and it works almost perfectly. The Multi Tenant platform, coupled with the user-friendly Thirdlane Connect communication app, offers great quality, robust support, and is very cost-effective, especially with its white-label feature. Highly recommend.

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Response from Thirdlane:
05 December 2023 at 09:04

Dave, thank you so much for your thoughtful review! It's fantastic to hear that our communication solutions have been a reliable and affordable asset for your clients. Thanks for your endorsement.

3 of 3 people found this review helpful.
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