Friday, October 25, 2024 Verified Review #117102 Mike Peterson from PureConnect (51 -100 Employees ) Thirdlane Multi Tenant PBX is an excellent choice for MSPs looking for a customizable, scalable platform that efficiently consolidates client communications into one manageable system. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:yesterday at 17:28Thanks for the feedback, Mike! We’re glad to hear that the platform’s customization and scalability are working well for your setup—it’s exactly what we aim to provide for MSPs managing diverse client needs. Did you find this review helpful?
Tuesday, October 15, 2024 Verified Review #116902 Thomas Scott from VoiceVista (51 -100 Employees ) Using Thirdlane has transformed our service delivery as an MSP. The ability to white-label the platform has allowed us to present a unique and branded communication experience to our clients. The integration of tools into a single platform has reduced the clutter of managing multiple services, making our operations smoother. Although the setup phase demanded a lot of attention and planning, the payoff in client engagement and operational clarity has been substantial. It’s a practical solution for any MSP aiming to elevate their communication services while maintaining a personalized touch. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:17 October 2024 at 08:59Thank you for sharing your experience, Thomas! We're delighted that our white-label capabilities and unified platform approach have helped streamline your MSP operations and enhance your brand presence. Your feedback about the setup process is valuable, and we're glad the results have proven worth the initial investment. 1 of 1 people found this review helpful. Did you find this review helpful?
Monday, June 17, 2024 Verified Review #116047 David Williams from HelixWave (26 - 50 Employees) Thanks to Thirdlane, our internal communication has undergone a remarkable transformation. The user-friendly interface seamlessly combines voice, messaging, and video capabilities, propelling our team collaboration to new heights. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:27 June 2024 at 12:14Thank you for sharing! It's great to hear Thirdlane has improved your team's communication with its intuitive interface that integrates voice, messaging, and video seamlessly. We're focused on continually enhancing our solutions to support your collaboration needs. 1 of 1 people found this review helpful. Did you find this review helpful?
Saturday, May 25, 2024 #115740 Stewart from IPX-Systems (26 - 50 Employees) Thirdlane has really upped our MSP business. Sure, there's a bit of a learning curve with the fancy stuff, but the platform's user-friendly vibe and solid support totally outweigh any hiccups. It's made a real difference in how smoothly we run things around here. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:04 June 2024 at 15:21Awesome to hear that Thirdlane has leveled up your MSP business, Stewart! Don't worry about the learning curve for the fancy stuff – our user-friendly vibe and solid support have got your back. Here's to smoother operations ahead! 3 of 3 people found this review helpful. Did you find this review helpful?
Tuesday, April 2, 2024 Verified Review #115365 Tim James from SIPCHAT (51 -100 Employees ) Got into Thirdlane's ecosystem and wow, it’s a breath of fresh air. Integrates like a dream with our setup, making our communication lines sleek and efficient. It's more than tech; it's like finding the missing piece in our puzzle. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:21 May 2024 at 07:45Sounds like you've found your perfect match with Thirdlane, Tim! Its seamless integration and efficiency are real game-changers. Here's to smoother communication and puzzle-solving ahead! 3 of 3 people found this review helpful. Did you find this review helpful?
Monday, February 12, 2024 #113753 Snyder from Telco (51 -100 Employees ) Diving into Thirdlane's toolkit has been an eye-opener. The way it shapes to fit our unique tech landscape is something else – it’s like it was built with our challenges in mind. Sure, getting to grips with the depth of its features takes a minute, but it’s worth the effort. Thirdlane isn’t just another tool in our belt; it’s the glue holding our communication lines together, and that’s been a game-changer for us. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:12 February 2024 at 14:32Absolutely thrilled to hear how well Thirdlane has integrated into your technology ecosystem! Understanding the nuances of our features does take a moment, but we're glad you find it a worthy endeavor. Your feedback is invaluable to us, sparking further innovation and improvement. Thank you for sharing your transformative experience! 3 of 3 people found this review helpful. Did you find this review helpful?
Monday, January 29, 2024 #113486 Luis Alvarez from RedSIP (26 - 50 Employees) Been working with Thirdlane's system in our MSP operations, and I'm genuinely impressed. It handles varied client needs with ease, and the white-label option is a neat touch for our branding. The setup was pretty smooth, and it plays nice with our other tech. It's a practical, no-fuss choice for MSPs looking to broaden their service range. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:31 January 2024 at 13:44Thank you for your review, Luis! We're delighted that Thirdlane is impressively serving your MSP operations, especially with its white-label feature and smooth integration. Thanks for sharing your positive experience! 2 of 2 people found this review helpful. Did you find this review helpful?
Monday, January 15, 2024 #113290 Miguel from CallSIP (51 -100 Employees ) I've been using Thirdlane Multi Tenant PBX for our MSP services, and it's been quite effective, especially with the white label opportunity. Customization is a big plus, fitting different client needs. Reliable performance, lots of features and good overall quality are its strengths. There's a learning curve, but it's a robust, white-label-friendly solution for multi-tenant environments. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:15 January 2024 at 11:44Miguel, appreciate your take on Thirdlane Multi Tenant PBX. Good to hear the white label option and the system's adaptability are working out for your MSP services. We recognize there's a bit to learn at the start, and we're here for any help you need. Your input is really helpful for us. Thanks for choosing Thirdlane. 2 of 2 people found this review helpful. Did you find this review helpful?
Wednesday, January 10, 2024 #113264 Joseph from DialTrunk (51 -100 Employees ) Having used Thirdlane's solutions for some time now, I feel compelled to share my experience for those considering their services. Firstly, the versatility of their offerings is noteworthy. Whether you're looking for an on-premise solution or a cloud-based one, Thirdlane has options that cater to a variety of business needs.One of the standout features for me has been their white-label PBX solution. It's been a game-changer for our branding strategy, allowing us to offer a personalized experience to our clients without the heavy lifting of developing our own system.In terms of functionality, Thirdlane doesn't disappoint. The Unified Communications features integrate seamlessly into our daily operations, enhancing productivity and collaboration within our team. Moreover, the reliability of their platform provides peace of mind, knowing that communication with clients will always be smooth.Pricing is another area where Thirdlane shines. Their competitive rates offer significant value, especially considering the range of features and the level of support provided.Speaking of support, their customer service team deserves a special mention. Responsive and knowledgeable, they've been a vital resource in navigating the more complex aspects of the system and ensuring we make the most out of our investment.The only caveat I've encountered is the initial learning curve, particularly with some of the advanced features. However, once you get the hang of it, the benefits are clear.In conclusion, Thirdlane offers a robust, scalable, and cost-effective solution for businesses seeking a reliable and feature-rich communication system. Their commitment to customer support and continuous improvement makes them a strong contender in the VoIP and UC market. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:10 January 2024 at 09:12Joseph, we really appreciate your detailed review! Glad to hear our white-label PBX and Unified Communications are hitting the mark for you. We're here for any support you need, especially with those advanced features. Thanks for being part of the Thirdlane family! 3 of 3 people found this review helpful. Did you find this review helpful?
Monday, December 4, 2023 #112905 Dave from Callcom (101 - 250 Employees) Deploying Thirdlane for our clients over the last five years, and it works almost perfectly. The Multi Tenant platform, coupled with the user-friendly Thirdlane Connect communication app, offers great quality, robust support, and is very cost-effective, especially with its white-label feature. Highly recommend. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:05 December 2023 at 09:04Dave, thank you so much for your thoughtful review! It's fantastic to hear that our communication solutions have been a reliable and affordable asset for your clients. Thanks for your endorsement. 3 of 3 people found this review helpful. Did you find this review helpful?