Thirdlane

Tim James from SIPCHAT (51 -100 Employees )

Got into Thirdlane's ecosystem and wow, it’s a breath of fresh air. Integrates like a dream with our setup, making our communication lines sleek and efficient. It's more than tech; it's like finding the missing piece in our puzzle.

Snyder from Telco (51 -100 Employees )

Diving into Thirdlane's toolkit has been an eye-opener. The way it shapes to fit our unique tech landscape is something else – it’s like it was built with our challenges in mind. Sure, getting to grips with the depth of its features takes a minute, but it’s worth the effort. Thirdlane isn’t just another tool in our belt; it’s the glue holding our communication lines together, and that’s been a game-changer for us.

Luis Alvarez from RedSIP (26 - 50 Employees)

Been working with Thirdlane's system in our MSP operations, and I'm genuinely impressed. It handles varied client needs with ease, and the white-label option is a neat touch for our branding. The setup was pretty smooth, and it plays nice with our other tech. It's a practical, no-fuss choice for MSPs looking to broaden their service range.

Miguel from CallSIP (51 -100 Employees )

I've been using Thirdlane Multi Tenant PBX for our MSP services, and it's been quite effective, especially with the white label opportunity. Customization is a big plus, fitting different client needs. Reliable performance, lots of features and good overall quality are its strengths. There's a learning curve, but it's a robust, white-label-friendly solution for multi-tenant environments.

Joseph from DialTrunk (51 -100 Employees )

Having used Thirdlane's solutions for some time now, I feel compelled to share my experience for those considering their services. Firstly, the versatility of their offerings is noteworthy. Whether you're looking for an on-premise solution or a cloud-based one, Thirdlane has options that cater to a variety of business needs.

One of the standout features for me has been their white-label PBX solution. It's been a game-changer for our branding strategy, allowing us to offer a personalized experience to our clients without the heavy lifting of developing our own system.

In terms of functionality, Thirdlane doesn't disappoint. The Unified Communications features integrate seamlessly into our daily operations, enhancing productivity and collaboration within our team. Moreover, the reliability of their platform provides peace of mind, knowing that communication with clients will always be smooth.

Pricing is another area where Thirdlane shines. Their competitive rates offer significant value, especially considering the range of features and the level of support provided.

Speaking of support, their customer service team deserves a special mention. Responsive and knowledgeable, they've been a vital resource in navigating the more complex aspects of the system and ensuring we make the most out of our investment.

The only caveat I've encountered is the initial learning curve, particularly with some of the advanced features. However, once you get the hang of it, the benefits are clear.

In conclusion, Thirdlane offers a robust, scalable, and cost-effective solution for businesses seeking a reliable and feature-rich communication system. Their commitment to customer support and continuous improvement makes them a strong contender in the VoIP and UC market.

Dave from Callcom (101 - 250 Employees)

Deploying Thirdlane for our clients over the last five years, and it works almost perfectly. The Multi Tenant platform, coupled with the user-friendly Thirdlane Connect communication app, offers great quality, robust support, and is very cost-effective, especially with its white-label feature. Highly recommend.

Diego from Sipco (51 -100 Employees )

hirdlane Business Phone System has overhauled our communication landscape with its robust capabilities and intuitive interface, providing a frictionless user experience. Its scalability and cost-efficiency make it an exceptional option for businesses of all sizes. We strongly endorse Thirdlane for businesses seeking dependable and efficient phone solutions that offer great value.

Pablo F from BluComm (101 - 250 Employees)

When our team grew and went global, we knew we needed a communication solution that could keep pace. Enter Thirdlane Business Phone System, a lifesaver for our distributed team. Its cloud-based platform meant we could set up phones for new hires in a jiffy, without breaking the bank on hardware. And with Thirdlane Connect, staff could stay connected on whatever device worked best - whether it was a desktop phone, laptop, or mobile. I recommend!

Jake from VoiceIT (51 -100 Employees )

Having deployed the Thirdlane Multi Tenant PBX solution numerous times at various organizations, I can confidently say the reception has been overwhelmingly positive. End users find the platform intuitive to use, which makes trainings and adoption exceedingly smooth. Well done!

Fred Mercer from UniTel (11 - 25 Employees)

A step ahead

When we outgrew our old phone system, we needed a scalable solution that matched our ambitious goals. After trying other providers, Thirdlane has exceeded our expectations for nearly four years.

Thirdlane's value comes from future-focused features included at no extra cost. Tools like chat, video conferencing and mobile apps have turbocharged our client services.

Exceptional service and regular platform improvements keep Thirdlane a step ahead. As our team expands globally, their cloud solution supports seamless collaboration regardless of office or device. We're delighted with our choice and proud to recommend Thirdlane to others seeking an adaptable partner.

Pros: Reliability, ease of customization, cost-effectiveness
Cons: The UI is not the simplest, but it's not a significant problem.