What is VeloxServ Communications?
** FIRST 3 MONTHS FREE SERVER COLOCATION, QUARTER, HALF & FULL RACKS ** We make server hosting & connectivity simple. Our team will help and guide you through your hosting or connectivity requirements offering our advice if needed. We don't do pushy sales and we won't sell you something you don't need. We own and operate our own 100Gbps MPLS Network and Datacentres in Wolverhampton, Redditch and London, ideal for hosting just a single server or multiple racks and private cages for primary or disaster recovery requirements.
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VeloxServ Communications Reviews (45)
- ★★★★★44
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
VeloxServ has overwhelming customer satisfaction, with 44 out of 45 reviews giving five stars and strong praise across multiple service dimensions. Only one customer reported problems—a poor sales experience with unresponsive follow-up on a quote.
The dominant strength is customer service responsiveness. Users consistently highlight quick replies to support tickets, willingness to help outside normal hours, and staff who go beyond their formal responsibilities. Craig, the director, is named frequently and praised for accessibility and professionalism. Long-term retention is common; many customers have stayed for three to five years or more, citing reliability and personal attention as reasons they haven't switched.
On the technical side, users report strong uptime and performance, with several mentioning zero unexpected downtime over years of service. Infrastructure investments, particularly a new data centre, are viewed positively. Pricing is noted as competitive and transparent, without hidden charges. The company's UK location—particularly offices in the Midlands and North London—appeals to customers who value physical accessibility when urgent on-site work is needed.
The single poor review stands isolated. Given the volume and consistency of five-star feedback, VeloxServ's core business appears genuinely reliable, though prospective customers should confirm sales responsiveness aligns with support quality if inquiring about services today.
★★★★★
Monday, June 25, 2012
Ideal+Studio“Beyond+brilliant.+Even+since+before+we+signed+up+with+Veloxserv+they+have+been+nothing+short+of+fantastic,+both+in+terms+of+setting+up+the+package+we+needed+to+host+multiple+sites+and+helping+us+out+when+we've+got+stuck.+We+run+some+pretty+important+sites+in+our+portfolio+and+even+with+the+relatively+low+prices+the+service+has+been+rock+solid,+with+lightning+fast+support+available+whenever+we've+needed+it.+I've+recommended+Veloxserv+to+others+who+are+similarly+pleased+with+the+results. Having+been+with+poor+hosts+before+now+it's+refreshing+to+not+only+enjoy+reliable+and+extremely+fast+hosting,+but+also+know+that+any+issues+get+sorted+out+so+quickly,+normally+before+you+even+realise+something's+amiss.+I+can't+recommend+them+highly+enough.+Absolutely+first+class.”
Beyond+brilliant.+Even+since+before+we+signed+up+with+Veloxserv+they+have+been+nothing+short+of+fantastic,+both+in+terms+of+setting+up+the+package+we+needed+to+host+multiple+sites+and+helping+us+out+when+we've+got+stuck.+We+run+some+pretty+important+sites+in+our+portfolio+and+even+with+the+relatively+low+prices+the+service+has+been+rock+solid,+with+lightning+fast+support+available+whenever+we've+needed+it.+I've+recommended+Veloxserv+to+others+who+are+similarly+pleased+with+the+results.
Having+been+with+poor+hosts+before+now+it's+refreshing+to+not+only+enjoy+reliable+and+extremely+fast+hosting,+but+also+know+that+any+issues+get+sorted+out+so+quickly,+normally+before+you+even+realise+something's+amiss.+I+can't+recommend+them+highly+enough.+Absolutely+first+class.
★★★★★
Friday, June 22, 2012
XR+Audio+/+Mega+Bootsales“Veloxserv,+what+can+I+say.+It+has+watched+many+other+hosting+company+try+and+fail.+It's+stood+strong+when+other+companies+have+just+let+me+down+again+and+again.+I+don't+normally+write+reviews+on+services+I+use+-+I'm+just+lazy+like+that.+But+I+do+believe+that+credit+where+credits+due+Veloxserv+is+a+sure+winner.+Do+it!”
Veloxserv,+what+can+I+say.+It+has+watched+many+other+hosting+company+try+and+fail.+It's+stood+strong+when+other+companies+have+just+let+me+down+again+and+again.+I+don't+normally+write+reviews+on+services+I+use+-+I'm+just+lazy+like+that.+But+I+do+believe+that+credit+where+credits+due+Veloxserv+is+a+sure+winner.+Do+it!
★★★★★
Thursday, June 7, 2012
“We+have+been+happy+customers+for+over+2+years+now,+the+level+of+service+we+have+received+really+has+been+flawless.+The+support+is+always+fast+and+reliable+just+like+the+uptime+on+the+servers!+We+will+continue+to+have+a+hassle+free+experience+with+veloxserv+for+a+long+time.+Keep+up+the+good+work!+”
We+have+been+happy+customers+for+over+2+years+now,+the+level+of+service+we+have+received+really+has+been+flawless.+The+support+is+always+fast+and+reliable+just+like+the+uptime+on+the+servers!+We+will+continue+to+have+a+hassle+free+experience+with+veloxserv+for+a+long+time.+Keep+up+the+good+work!+
★★★★★
Tuesday, April 3, 2012
Ross Dean Website Design“Fantastic support and service. Been with VeloxServ for a number…”
Fantastic support and service. Been with VeloxServ for a number of years now and couldn't be happier!
★★★★★
Friday, February 17, 2012
Dijitul.com LTD“VeloxServ have always gone above and beyond when it comes…”
VeloxServ have always gone above and beyond when it comes to supporting our servers - we have 6 now, 1 being a windows box and every server is top spec, reliable, UK based and hassle free. Anyone wanting a reliable web host that communicates with you, doesn't hide behind a crappy phone systems or ticket systems - choose VeloxServ every time!!!!
★★★★★
Tuesday, January 31, 2012
XDnet Web Services“Excellent customer service, VeloxServ always go above and beyond to…”
Excellent customer service, VeloxServ always go above and beyond to help with any issues that arise.
VeloxServ have quickly become my preferred supplier because of their quality and service - Great guys to work with!
★★★★★
Monday, January 16, 2012
“Out standing company, outstanding quality. When problems arrise, they get…”
Out standing company, outstanding quality. When problems arrise, they get fixed... Unlike my previous server provider!
I would recommend to all! :-)
★★★★★
Monday, January 16, 2012
NCS“I+have+dealt+with+a+number+providers+in+the+past+and+Veloxserv+are+one+of+the+best.+Comms+are+very+good+and+very+efficient.+Good+Value,+great+service!”
I+have+dealt+with+a+number+providers+in+the+past+and+Veloxserv+are+one+of+the+best.+Comms+are+very+good+and+very+efficient.+Good+Value,+great+service!
★★★★★
Friday, January 6, 2012
10+Degrees+Ltd“Having+used+a+variety+of+other+server+solutions+over+the+past+3+years,+I+got+increasingly+frustrated+by+the+level+of+support+I+was+receiving+and+the+regular+downtime+due+to+hardware+or+software+problems.+Since+ordering+a+managed+dedicated+server+from+VeloxServ+I+have+had+excellent+uptime,+Craig's+support+has+been+brilliant+and+the+level+of+technical+knowledge+far+outstrips+mine+which+gives+me+the+confidence+to+know+that+if+I+ever+have+any+problems+then+I'm+in+good+hands.”
Having+used+a+variety+of+other+server+solutions+over+the+past+3+years,+I+got+increasingly+frustrated+by+the+level+of+support+I+was+receiving+and+the+regular+downtime+due+to+hardware+or+software+problems.+Since+ordering+a+managed+dedicated+server+from+VeloxServ+I+have+had+excellent+uptime,+Craig's+support+has+been+brilliant+and+the+level+of+technical+knowledge+far+outstrips+mine+which+gives+me+the+confidence+to+know+that+if+I+ever+have+any+problems+then+I'm+in+good+hands.
★★★★★
Saturday, November 19, 2011
Megtek Ltd“I've been a customer of VeloxServ since August 2009 and…”
I've been a customer of VeloxServ since August 2009 and have always been more than impressed with director Craig's attitude and professionalism - he's always more than happy to help should I ever have any queries. VeloxServ combine excellent service with very competitive pricing - with the advantage of also being based in the Midlands as opposed to miles away in London - so a lot easier to get to if I ever need to take one of my dedicated servers away for maintenance should I ever need to.