What is VisitUs Reception?
Enhance Staff Safety And Increase Productivity With Our Leading Visitor Management System! Seeking ways to improve your front desk and guest reception processes? Or do you want to track visitor hours, automate paper-based sign in and update your site evacuation procedures? Then it’s time to make the switch to VisitUs Reception, the industry leading Visitor Management System taking the business-world by storm.
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VisitUs Reception Reviews (54)
- ★★★★★39
- ★★★★★15
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
VisitUs Reception is widely praised by users and delivers strong value for visitor management. Nearly all reviewers highlight how easy to use the system is for both visitors and administrators, with a clean interface that requires minimal training. The product excels at core functions: email and SMS notifications alert staff when guests arrive, QR code check-ins speed up repeat visitors, customisable badge printing works well, and the system supports emergency evacuation features. Users also value the paperless workflow, cost savings from eliminating manual reception tasks, and professional appearance that reflects well on their organisations.
Customer support emerges as a genuine strength, with multiple reviewers naming staff members by name and praising responsiveness and willingness to build custom features. The software handles reporting, pre-registration, and Active Directory integration without friction. Setup is described as straightforward, and the system operates reliably once configured—several users call it a "set and forget" solution suited to under-staffed offices.
Criticisms are minimal and largely absent. One reviewer noted it was the second or third best option they trialled, and a few gave 4-star ratings without naming specific drawbacks, suggesting the product is solid but may not be exceptional in every dimension for every use case. Overall, the reviews reflect consistent satisfaction across small, medium, and large organisations in diverse sectors.
★★★★★
Sunday, November 11, 2018
“Very Simple to understand online portal. Application is well laid…”
Very Simple to understand online portal. Application is well laid out, and looks very professional whilst offering great customisability to make the application suit the company brand. Good integration with AD , continually being improved The ability to text employees when their visitor arrives Very helpful customer service, making the whole testing of the service extremely easy
★★★★★
Tuesday, September 11, 2018
“Easy to Use and reports give you an acurate reading”
Easy to Use and reports give you an acurate reading
★★★★★
Tuesday, September 11, 2018
“Once it is set up it emails and alerts as…”
Once it is set up it emails and alerts as required. quickly and efficiently.
★★★★★
Wednesday, April 11, 2018
“Easy to set up and then maintain and visitors are…”
Easy to set up and then maintain and visitors are using it without difficulty
★★★★★
Wednesday, April 11, 2018
“I enjoy how a text message can be sent to…”
I enjoy how a text message can be sent to you when your guests arrives - so at least you have a back up incase you are not in front of the computer to monitor who has arrived.
★★★★★
Sunday, March 11, 2018
“The iPad app is clean and robust. The back end…”
The iPad app is clean and robust. The back end portal is intuitive and feature rich. Support from VisitUs was exceptional, live chat support with immediate responses and strong email follow up. VisitUs even developed additional functionality for us in a matter of days upon request. Incredible and so so rare.
★★★★★
Thursday, February 22, 2018
“Looks Professional, and we have had feedback saying so. Paired…”
Looks Professional, and we have had feedback saying so. Paired with the white iPads and secure stands.
★★★★★
Thursday, February 22, 2018
“I like the pricing flexibility that it offers to work…”
I like the pricing flexibility that it offers to work with multiple sites for the same fee. The NDA feature is a great addition. The ability to host an Induction video for each guest that signs in is brilliant. It now means that we no longer need to keep a book on Reception Our Reception now represents our vision of technology enablement
★★★★★
Sunday, February 11, 2018
“I love that I can get email notifications when my…”
I love that I can get email notifications when my guests arrive. Sometimes I get lost in work and it's a great reminder for me
★★★★★
Sunday, February 11, 2018
“Easy to navigate and keeps our departments organized with our…”
Easy to navigate and keeps our departments organized with our appointments.
