What is VisitUs Reception?
Enhance Staff Safety And Increase Productivity With Our Leading Visitor Management System! Seeking ways to improve your front desk and guest reception processes? Or do you want to track visitor hours, automate paper-based sign in and update your site evacuation procedures? Then it’s time to make the switch to VisitUs Reception, the industry leading Visitor Management System taking the business-world by storm.
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VisitUs Reception Reviews (54)
- ★★★★★39
- ★★★★★15
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
VisitUs Reception is widely praised by users and delivers strong value for visitor management. Nearly all reviewers highlight how easy to use the system is for both visitors and administrators, with a clean interface that requires minimal training. The product excels at core functions: email and SMS notifications alert staff when guests arrive, QR code check-ins speed up repeat visitors, customisable badge printing works well, and the system supports emergency evacuation features. Users also value the paperless workflow, cost savings from eliminating manual reception tasks, and professional appearance that reflects well on their organisations.
Customer support emerges as a genuine strength, with multiple reviewers naming staff members by name and praising responsiveness and willingness to build custom features. The software handles reporting, pre-registration, and Active Directory integration without friction. Setup is described as straightforward, and the system operates reliably once configured—several users call it a "set and forget" solution suited to under-staffed offices.
Criticisms are minimal and largely absent. One reviewer noted it was the second or third best option they trialled, and a few gave 4-star ratings without naming specific drawbacks, suggesting the product is solid but may not be exceptional in every dimension for every use case. Overall, the reviews reflect consistent satisfaction across small, medium, and large organisations in diverse sectors.
★★★★★
Monday, August 19, 2019
“We really enjoyed that this software met all of our…”
We really enjoyed that this software met all of our requirements and was in our budget. We love that we can print badges for guests, and use it as a sign-in system for our employees.
★★★★★
Saturday, August 17, 2019
★★★★★
Sunday, August 11, 2019
★★★★★
Sunday, August 11, 2019
“Relatively easy to use. Menus are easy to navigate.”
Relatively easy to use. Menus are easy to navigate.
★★★★★
Thursday, May 9, 2019
“The fact that it's easy to operate for visitors.”
The fact that it's easy to operate for visitors.
★★★★★
Saturday, March 9, 2019
“Very easy to setup and maintain. A set and forget…”
Very easy to setup and maintain. A set and forget type system, which works great for a medium sized office like ours where we are short on staff. It is very user friendly and met all of our requirements, self-service sign in/out, notifying Hosts via email and SMS, online emergency evacuation lists. With a very reasonable price tag for what it offers!
★★★★★
Saturday, March 9, 2019
“Easy to set up and use. Streamlined our greeting systems…”
Easy to set up and use. Streamlined our greeting systems for clients and gives us the feedback we needed for our marketing team.
★★★★★
Saturday, March 9, 2019
“I love the accessibility. Our visitors love the automation.”
I love the accessibility. Our visitors love the automation.
★★★★★
Saturday, February 9, 2019
“we love this software, the best feature is that it…”
we love this software, the best feature is that it emails the person being visited so that they can come down to meet their guest as soon as they sign in, so the guest is not kept waiting for someone to find who they have come to see. it is so easy to use & set up too.
★★★★★
Sunday, November 11, 2018
“Simple to setup and get started. easy to use for…”
Simple to setup and get started. easy to use for both administrators and guests. the interface is able to be customised to your own preferences including images, custom PDF for non disclosure and what data you need want to collect about the guest. Ability to import from AD makes initial setup much simpler.
