What is VisitUs Reception?
Enhance Staff Safety And Increase Productivity With Our Leading Visitor Management System! Seeking ways to improve your front desk and guest reception processes? Or do you want to track visitor hours, automate paper-based sign in and update your site evacuation procedures? Then it’s time to make the switch to VisitUs Reception, the industry leading Visitor Management System taking the business-world by storm.
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VisitUs Reception Reviews (54)
- ★★★★★39
- ★★★★★15
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
VisitUs Reception is widely praised by users and delivers strong value for visitor management. Nearly all reviewers highlight how easy to use the system is for both visitors and administrators, with a clean interface that requires minimal training. The product excels at core functions: email and SMS notifications alert staff when guests arrive, QR code check-ins speed up repeat visitors, customisable badge printing works well, and the system supports emergency evacuation features. Users also value the paperless workflow, cost savings from eliminating manual reception tasks, and professional appearance that reflects well on their organisations.
Customer support emerges as a genuine strength, with multiple reviewers naming staff members by name and praising responsiveness and willingness to build custom features. The software handles reporting, pre-registration, and Active Directory integration without friction. Setup is described as straightforward, and the system operates reliably once configured—several users call it a "set and forget" solution suited to under-staffed offices.
Criticisms are minimal and largely absent. One reviewer noted it was the second or third best option they trialled, and a few gave 4-star ratings without naming specific drawbacks, suggesting the product is solid but may not be exceptional in every dimension for every use case. Overall, the reviews reflect consistent satisfaction across small, medium, and large organisations in diverse sectors.
★★★★★
Tuesday, August 20, 2019
“When visiting a company we came across this software, 2…”
When visiting a company we came across this software, 2 weeks later we installed this same software in our company premises and have not looked back. the ability to contact visitors whilst on site via email or sms, is very helpful in our line of work. The feedback we are receiving from staff and visitors alike is very positive and encouraging. The ease of use for the which it operates for the end user. and ability to fill in reports for departments is also excellent.
★★★★★
Monday, August 19, 2019
“We no longer have to use paper log in sheets.…”
We no longer have to use paper log in sheets. Makes tracking easier.
★★★★★
Monday, August 19, 2019
“Usability of Guests sign in. Works almost flawlessly. Customer Support.…”
Usability of Guests sign in. Works almost flawlessly. Customer Support. Special call out to Alister for continuously supporting and updating us on issues and key feature releases.
★★★★★
Monday, August 19, 2019
“It is so easy for visitors to use. The QR…”
It is so easy for visitors to use. The QR Code makes it easier for my regulars to get in and exit quickly.
★★★★★
Monday, August 19, 2019
“The number of features is good, it was probably the…”
The number of features is good, it was probably the 2nd or 3rd best on my list of trial solutions. On test it worked comparably well to others. The price was also very good compared to what else is out there.
★★★★★
Monday, August 19, 2019
“The ease of use and set up is easy for…”
The ease of use and set up is easy for anyone to configure.
★★★★★
Monday, August 19, 2019
“Value for money Easy to setup and use Multiple languages…”
Value for money Easy to setup and use Multiple languages available Emergency evacuation options are easy to use on the app
★★★★★
Monday, August 19, 2019
“This program was the best we've found in terms of…”
This program was the best we've found in terms of customization within our budget! We love printing the badges with the QR code. Once all of our members register, it will make signing in very fast and easy. VisitUs allowed us to ask many of the sign-in questions we needed to, keeps track of them, and updates the backoffice app in real time as people sign in.
★★★★★
Monday, August 19, 2019
“Visitors are impressed by the technology. It paints our company…”
Visitors are impressed by the technology. It paints our company in a good light.
★★★★★
Monday, August 19, 2019
“We love that it took the paperwork away from us…”
We love that it took the paperwork away from us and now we have it electronically
