Pete Morgan

Image+Integration+Systems,+Inc.

1 review written · 4.0 average

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h2desk· Sep 19, 2012
★★★★★
I+would+like+the+option+for+phone+support.+Also,+reporting+is+a+bit+weak+in+terms+of+metrics+(length+of+time+a+ticket+was+open,+avg+opened/closed+per+week,+level+tracking+so+we+can+tell+how+many+level+1,+2,++etc,+tickets+were+opened).+Overall,+we+have+been+very+happy+with+the+product+and+our+clients+have+responded+well+to+it.