Online Customer Service Software works as a customer support solution. It can track user queries with a specific number allowing for troubleshooting of errors at greater speed. Additional features can include a knowledge base that will help support teams to resolve the issues in a short time. The Customer Service Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Customer Service Software, consider our Customer Support or Customer Satisfaction Software categories.
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