Zendesk

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Zendesk

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About Zendesk

Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use.

Since then, the company has grown. The software is now built all over the world, by a growing group of talented, charming people. The offices are bigger and we have real desks, but we’ve held on to the spirit with which we began: be genuine, listen to customers, and keep it beautifully simple.

Zendesk Key Features

  • Ticket managment
  • Integrated live chat
  • Built-in phone support
  • Knowledge base
  • Community forums
  • Analytics & Insights

Zendesk Reviews

4.9

Out of 5 stars
(8 Reviews)

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Wednesday, August 21, 2013

Incredible helpdesk solution! Zendesk has been great for my company. They're easy to use, affordable, and not bogged down with useless features. Highly recommended.

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Monday, July 8, 2013

Very useful tool! It's quickly become a staple in the company. Great interface, excellent support, and it was set up extremely quickly.

2 of 2 people found this review helpful.

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Thursday, June 27, 2013

Wow, Zendesk is a great product. It really reduces customer tickets. It has a slick design that makes it easy and fun to use. It is really made for great customer service.

1 of 2 people found this review helpful.

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from Siotech, LLC

Wednesday, May 29, 2013

Zendesk is perfect for growing companies! It is quick and easy to use, improving the overall effectiveness of customer service.

2 of 2 people found this review helpful.

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from e.c. net tech

Friday, April 12, 2013

Zendesk is a great tool for your businesses to handle its customer service the right way. Fast, easy and affordable. The support you get is unmatched.

1 of 1 people found this review helpful.

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from NA

Wednesday, April 10, 2013

This product looks amazing. It is streamlined and easy to use. The features allow for a total package of software that keeps accounts on track and data is easily stored for later viewing.

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from Photography

Monday, April 8, 2013

If you've been looking for a manager to help you organize your work, well Zendesk is here to save you time and money. With Zendesk's layout, it's amazingly easy to maneuver around your business information, email, receipts, etc. You can even control it from your phone!

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from Carrano

Tuesday, May 29, 2012

Zendesk has made running customer service so much easier. Now we can easily incorporate both our Facebook & Twitter customers into our queue, and I like to use their iPhone app to answer tickets while I wait for my morning latte. Love love love Zendesk! Highly recommended.

1 of 1 people found this review helpful.

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Zendesk Screenshots

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This page was last updated 24 October 2016 16:01
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