What is 5quidhost Ltd?
Tsohost have been providing high quality, feature packed web hosting services to the UK, and abroad, since 2003. Our consistently low prices and industry renowned customer support is what distinguishes us from the competition, and has been a contributing factor to our company's success and organic growth over the past 9 years. Tsohost offers a broad range of online services including cloud based shared hosting, low cost domains, SSL certificates, optimised virtual servers and fully managed dedicated servers, tailored to your needs.
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5quidhost Ltd Reviews (48)
- ★★★★★39
- ★★★★★4
- ★★★★★2
- ★★★★★2
- ★★★★★1
Review Summary
Generated using AI from real user reviews
5quidhost delivers strong, consistent customer service but has experienced notable deterioration since a 2016 ownership change, and reliability issues emerge in budget-tier plans.
The overwhelming majority of users praise fast support response times—many citing replies within 30 minutes to an hour—and describe staff as patient, knowledgeable, and helpful with non-technical customers. Users repeatedly highlight good value for money and reliable uptime. Long-term customers report years of trouble-free service, and the platform generally performs well for basic hosting needs.
However, a small number of users report significant problems. One long-standing customer noted support degraded sharply after the February 2016 takeover by Paragon Internet. Another experienced a server failure causing two days of downtime and warns against the service for mission-critical sites. A third detailed ongoing issues with shared hosting stability, speed, and unresponsive troubleshooting—though this user's complaint about FTP timeouts being blamed on their ISP suggests diagnostic disagreements rather than clear service failures. One reviewer flagged pricing as increasingly expensive relative to competitors.
For straightforward hosting with strong personal support, 5quidhost remains well-regarded. Budget-conscious buyers should verify resource limits and uptime guarantees apply to their use case before committing.
★★★★★
Tuesday, May 21, 2013
“Awesome company. Good support. Cost Effective. Reliable.”
Awesome company. Good support. Cost Effective. Reliable.
★★★★★
Monday, May 20, 2013
“Very few problems. Those that have arisen have been dealt…”
Very few problems. Those that have arisen have been dealt with very promptly and efficiently.
★★★★★
Wednesday, April 10, 2013
H Guitars“A good service, but other companies are more than happy…”
A good service, but other companies are more than happy to help as opposed to sending to people to FAQ sections.
★★★★★
Tuesday, April 2, 2013
“5QuidHost is superb. Always really fast in responding and giving…”
5QuidHost is superb. Always really fast in responding and giving me the information or making the changes I need. Have happily recommended them to many people.
★★★★★
Friday, March 8, 2013
Clayhill Vineyard“Easy to use, fantastic customer service. I was worried about…”
Easy to use, fantastic customer service. I was worried about using an online customer support (would rather phone) but they were fantastic and got the job done very quickly.
★★★★★
Thursday, February 21, 2013
Cube“Outstanding customer service, very patient with newbies like me as…”
Outstanding customer service, very patient with newbies like me as well as quick response. Courteous service and also very efficient. Very refreshing and very impressive!
★★★★★
Monday, January 28, 2013
★★★★★
Friday, January 4, 2013
“Quick easy and reliable. Very cost efficient for a start…”
Quick easy and reliable. Very cost efficient for a start up business.
★★★★★
Monday, December 10, 2012
“Great company. Always helpful and patient support, particularly for a…”
Great company. Always helpful and patient support, particularly for a newbie non techie!
★★★★★
Thursday, November 29, 2012
“Been+using+5quid+to+host+a+website+for+several+years,+never+had+any+issues+with+them+or+the+service.+Good+value+for+money.”
Been+using+5quid+to+host+a+website+for+several+years,+never+had+any+issues+with+them+or+the+service.+Good+value+for+money.