What is 5quidhost Ltd?
Tsohost have been providing high quality, feature packed web hosting services to the UK, and abroad, since 2003. Our consistently low prices and industry renowned customer support is what distinguishes us from the competition, and has been a contributing factor to our company's success and organic growth over the past 9 years. Tsohost offers a broad range of online services including cloud based shared hosting, low cost domains, SSL certificates, optimised virtual servers and fully managed dedicated servers, tailored to your needs.
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5quidhost Ltd Reviews (48)
- ★★★★★39
- ★★★★★4
- ★★★★★2
- ★★★★★2
- ★★★★★1
Review Summary
Generated using AI from real user reviews
5quidhost delivers strong, consistent customer service but has experienced notable deterioration since a 2016 ownership change, and reliability issues emerge in budget-tier plans.
The overwhelming majority of users praise fast support response times—many citing replies within 30 minutes to an hour—and describe staff as patient, knowledgeable, and helpful with non-technical customers. Users repeatedly highlight good value for money and reliable uptime. Long-term customers report years of trouble-free service, and the platform generally performs well for basic hosting needs.
However, a small number of users report significant problems. One long-standing customer noted support degraded sharply after the February 2016 takeover by Paragon Internet. Another experienced a server failure causing two days of downtime and warns against the service for mission-critical sites. A third detailed ongoing issues with shared hosting stability, speed, and unresponsive troubleshooting—though this user's complaint about FTP timeouts being blamed on their ISP suggests diagnostic disagreements rather than clear service failures. One reviewer flagged pricing as increasingly expensive relative to competitors.
For straightforward hosting with strong personal support, 5quidhost remains well-regarded. Budget-conscious buyers should verify resource limits and uptime guarantees apply to their use case before committing.
★★★★★
Monday, November 19, 2012
“5quidhost+has+always+been+the+product/brand+that+I've+trusted.+The+customer+service+and+tech+support+has+always+been+efficient+and+effective.+I+don't+trust+any+other+brand!”
5quidhost+has+always+been+the+product/brand+that+I've+trusted.+The+customer+service+and+tech+support+has+always+been+efficient+and+effective.+I+don't+trust+any+other+brand!
★★★★★
Friday, July 20, 2012
Things+Direct“2nd+website+setup+with+these+guys.+Absolutely+spot+on.+Best+host+for+speed+and+up+time+I+have+had+for+quite+some+time.+Support/Enquiries+respond+within+30+minutes.+For+that+price,+you+cannot+argue.+Thanks+5quidhost”
2nd+website+setup+with+these+guys.+Absolutely+spot+on.+Best+host+for+speed+and+up+time+I+have+had+for+quite+some+time.+Support/Enquiries+respond+within+30+minutes.+For+that+price,+you+cannot+argue.+Thanks+5quidhost
★★★★★
Monday, June 18, 2012
Think+Therapy“Top+service+with+a+very+quick+response+to+any+of+my+questions,+excellent+value+for+money.”
Top+service+with+a+very+quick+response+to+any+of+my+questions,+excellent+value+for+money.
★★★★★
Tuesday, June 12, 2012
NP“Great+host,+excellent+support,+very+well+priced.+Highly+recommended.++:)”
Great+host,+excellent+support,+very+well+priced.+Highly+recommended.++:)
★★★★★
Tuesday, June 12, 2012
“I+have+until+recently+been+a+long+term+user+of+5+Quid+Host+and+its+sister+site+TentaHost.+Support+is+good,+and+up+until+recently+were+reliable.+A+few+days+ago,+the+server+on+which+my+sites+were+went+down+with+a+hard+disk+failure.+While+they+were+restoring+backups,+etc.+my+sites+were+down+for+approx.+2+days.+At+the+end+of+the+day,+you+get+what+you+pay+for.+If+you+want+100%+uptime+for+valuable+sites,+I+personally+would+never+risk+this+host+again.”
I+have+until+recently+been+a+long+term+user+of+5+Quid+Host+and+its+sister+site+TentaHost.+Support+is+good,+and+up+until+recently+were+reliable.+A+few+days+ago,+the+server+on+which+my+sites+were+went+down+with+a+hard+disk+failure.+While+they+were+restoring+backups,+etc.+my+sites+were+down+for+approx.+2+days.+At+the+end+of+the+day,+you+get+what+you+pay+for.+If+you+want+100%+uptime+for+valuable+sites,+I+personally+would+never+risk+this+host+again.
★★★★★
Sunday, May 27, 2012
Townsend Design“I can't recommend these guys enough! The support is second…”
I can't recommend these guys enough! The support is second to none and the uptime enables me to provide a seamless service to my clients. A1 service, thank you!!!
★★★★★
Thursday, May 24, 2012
Abovetheglen“I+love+5+quid+host+-+excellent+hosting+and+support+-+be+it+free+or+paid+services.”
I+love+5+quid+host+-+excellent+hosting+and+support+-+be+it+free+or+paid+services.
★★★★★
Wednesday, May 23, 2012
“Very smooth purchase process and support was excellent - even…”
Very smooth purchase process and support was excellent - even at 10 pm on a Saturday night!
★★★★★
Wednesday, May 23, 2012
BW Design Ltd“By far the best hosting company I have ever used.…”
By far the best hosting company I have ever used. Service is outstanding.
★★★★★
Wednesday, May 23, 2012
Woodside+Developments“Support+agents+are+very+quick+to+respond.+Always+helpful+and+positive.+A+pleasure+to+work+with.”
Support+agents+are+very+quick+to+respond.+Always+helpful+and+positive.+A+pleasure+to+work+with.