Ace Cloud Hosting

Not a smooth service provider, intermittent services. I hope they understand it and start working on improvements in their business infrastructure.

Very good service, fixed my problem quickly and got me back in business.

We use quickbooks over the cloud server. They are always amaz ing and super helpful whenever we need them. Absolutely recommend.

AWESOME AND ALWAYS HELPFUL. THANK YOU SO MUCH!!!!

I give you 3.75 stars because two of your techs were great. However, it took us about two days to get up and running and I don't understand that. Plus, had to put my tech guy on the calls and pay for his time...otherwise, we seem to be o.k. at this point and we're excited to be able to have our program shared by your cloud.

Awesome Service!! Always available and ready to help!! Very reliable and knowledge customer service

Very nice service and very quick response.

good support, always availble to help

Easy, fast, good help

We recently started using Ace to host our Quickbooks. Their support has been stellar! All of our technical questions have been answered the same day and typically on the initial call. Special kudo's to Vaibhav who was able to get a quick resolution to an issue by conferencing in himself, as a sales person, and a tech support person! We highly recommend Ace for hosting.

Excellent support, fixed my problem printing promptly.

Had some major problems with quickbooks but everyone was willing to help me and we got everything fixed. I am now up and running and greatly appreciate everyone who help me.

Thank you

Great service

Ace Cloud Hosting has been wonderful. From initial contact to setup to getting the site exactly the way that I need, they have been professional, efficient, and easy to work with every time. Wonderful service and friendly, too.

quick, friendly, helpful service

I always get the help I need with this company. Customer service is always available and almost immediately discovers what the issues are.

very efficiently to fix our issues

Vivek was knowledgable and very helpful. quick fix! thanks! Use QuickBooks Desktop hosted on cloud server.

Suresh was very helpful with installing Quickbooks. He tried to help to find correct files and I need to ask our local company IT. He was nice and helpful.

I picked up a surface to attempt to do more work in the field but could not get QB to load. Called customer service and they were helpful, efficient, and now I can see about using QB while on job sites. Thank you.

Suresh Kumar was excellent. Wonderful service, quick and patient. The best!!!!

Suresh did an incredible job getting my password changed

I have been working with Mohit Kaul and his team at Ace Cloud Hosting for about a year now. As an IT provider I depend on cloud services to help me get jobs done quickly and efficiently. Mohit Kaul and his team have given nothing but the best customer service and the fastest response times to myself and my clients. Much appreciated!

Suresh was fast, efficient and patient with me. Got the problem first time thru the process.

Every issue I have had has always been dealt with professionally and promptly. Thanks ACE!

Ace Cloud is always one call away. The Support team picks up the phone right away and provide me with instant quality support. I recommend them highly.

Very prompt response and super helpful!

Thank you!!!!!!

Ace cloud helped me with ease and solved my problem. I would recommend to everyone.

Very helpful and solved the problem.

Great job working through a difficult problem. Stuck with it to the end

Ace is quick to help resolve any issues we have. Amazing customer service!

Vivek's services were outstanding.

Great hosting service. The support if something goes buggy is invaluable.

These guys are really good, Whenever we have a problem they are there to help within seconds. they always accomplish the task and get us up and running quickly. no need to call QB for help and wait hours

"D" , my technician was super patient and super helpful. He personally walked me through the entire setup, and he was very patient. He helped me move two company quickbook company files to the cloud. He also took the time to help me set up logos, and custom profiles. Finally, he showed me how to set up a secure email for each quickbooks so that I could email invoices from a dedicated company email.

If I could give 6 stars for this first class service I would!

JB

After wasting over 2 hours with Intuit support we contacted Ace Cloud Hosting directly and within 15 minutes they solved all of our problems immediately. Ace support is extremely reliable and helpful, I can not recommend them enough.

Janardan was a great help in assisting me with my issue today with restoring a backup for my QuickBooks files. These guys are always quick to assist with any and all of my issues.

Fast response and very helpful

I so appreciate the help! In every circumstance, the representative has been so polite and patient with me. I am certainly NOT a power user and don't even have the correct words to even explain my needs; yet, the technical support person listens and interprets . I am so grateful. Thank you to all

I have been using Ace Cloud for my QuickBooks Hosting for several months and I am very pleased with their service. Their customer support is the best I have experienced. I would highly recommend Ace Cloud Hosting for QuickBooks!

Everything was perfect and quick

This has been the 2nd or 3rd time I have worked with Vivek. He has always been very courteous, thorough and patient in his approach with customers. He speaks impeccable English and has been very helpful in solving any issue I have had in a timely manner. I greatly appreciate his professionalism!

Ace Cloud Hosting for our Quickbooks Enterprise software has been a great value add to our finance department. The support team is knowledgeable and is timely in resolving any issues

These guys are super quick to answer the phone and when I have problems with pop-ups in quickbooks, they always seem to figure out the problem right over the phone quickly. They are always friendly and efficient.

Quick and efficient quickbooks assistance.

Took the time to fully determine the issue and resolved all of my connection issues. Thanks so much

The service provided by the representative for my recent lock out was very efficient and very straight to the point. I appreciated the experience! Not like usual tech support.

PCI uses Quickbooks on server and it's been working fine. Support team is fantastic.

Spectacular customer service from the day we started. Highly recommended.

We are very happy with our service and support! Always no problems when dealing with them. The Sage Peachtree service is seamless and we have never been happier.

Janardan was able to successfully direct me through QuickBooks 2018 Accountant as I had questions during busy tax season. Thank you Janardan, your a savior!

Vivek from Real Time Cloud Services provided excellent services for setting up printer and printing issues

He was very helpful dealing with intuit, I would have never got my issue worked out if I did not have Vivek had not talked to them and help them to understand my problem.
Thank you

Great customer Service, It's been long time (since 2013) i have using QuickBooks hosting service with them & i got no issue ever.
Good Customer Service & Technical Support.

Dwaipayan was very helpful in getting issues resolved in our Quickbooks software. He did an update and it quickly fixed the problem. Thank you for your assistance.

We have been using ACE for over six years and their service and support has been terrific!

Always there to answer a tech call...fast and efficient. Great knowledge of QB, regularly update software and knowledge of fixes

Helped me recover my Google Drive through Quickbooks!!

Great service and tech support for my Quickbooks server hosting service.. Allows me travel anywhere and have access to my files!

Professional, quick, easy
Thank you!

Excellent, Dan was wonderful and very helpful!

QuickBooks - Janardabn helped me be able to print again, and stayed on the line with me until he knew that our client could print as well. Wonderful help, as always! thank you

Always very helpful with QB cloud hosting. Very professional and always help when i email them.

Great customer service! If there is any sort of problem with the system it is quickly resolved.

Always prompt service with favourable results.

Very friendly and helpful!

They host my QuickBooks and were incredibly helpful tonight with some connections issues I was having!

Dwaipayan fixed the uniprint problems I had with Drake. Fast, efficient and courteous! 5 stars!!!!

Been using these guys for over a year and every time there is a problem they solve it very quickly. I appreciate there prompt attention.

Using the services for Quickbooks hosting and ATX tax software for the last 4-5 years.
Very satisfied with the services provided

Your services is very bad I just faced many of problems from your cloud services since last 14 days.

They are very co-operative. Help me very quickly. I will definitely use these services. Thanks

I am very impressed with Ace's online support. Every time I have needed help, you specialists were able to resolve the problems very quickly.

Dwaipayan was a great help. Took less than a few minutes for him to solve my problems.

Great Service every time. Always able to fix the problem. Thank you.

Vivek solved both of my issues quickly and efficiently.
Thank you!

Great service. Very reliable and quick.

Service was speedy and complete. My tech was professional , patient and very helpful to get me back up and working. thank you ! :)

Vivek could not have been more helpful and certainly allowed me to have every confidence in his ability. We use QuickBooks on Ace cloud hosted servers which are very reliable and fast.

Janardan Mishra was able to adjust my checks setting in QuickBooks. He was fast and friendly.

Very helpful. Helped to install scanner. Excellent customer service.

Arun Kumar,CPA

I cannot say enough good things about this company. We switched servers and they helped us perform a Sage 100 ERP upgrade from 2014 to 2017 and they have done an all around fantastic job! So far we have worked with Abhishek Sharma, Kulvinder Singh, Gaurava Tyagi, Vivek Sharma, Dwaipayan Ganguly, Janardan Mishra, Shubhashish Ranjan, Dharmendra Kumar and everyone has been 100% dedicated to getting us settled into our new server home. They have been exremely responsive, helpful, and kind in their dealing with me as the Administrator as well as our individual users. So far I would say that their services are amazing and that the pricing is phenomenal as well. Thank you to all of you that have helped us thus far. I hope to have a long and healthy relationship with this company.

Received great service. was able to fix my issues within minutes.

Excellent service, very quick to solve problems.

The professionalism and experience of the company
and staff is top knotch. We are very happy with this
service, it has allowed our staff to successfully work remotely to provide our best service as well.

As always, excellent and timely service in helping me set up my new computer on the server!!!

Awesome support - Always help and correct issues in minutes. I use the server mostly for QB - the program works faster than on our local server.

This is a great service with excellent customer support!

Janardan was able to help me resolve my issue with email and Quickbooks very quickly. He was professional and courteous. Thank you

Janardan was very helpful in helping me upload a portable quickbooks file to our accountant. Could not have done it without him. Thank you so much for being so helpful!

Our company has been working with Ace Cloud for about 6 years now. They host our Quickbooks files. We have found their service invaluable as we have never had to worry about losing our data. We have been able to work 24/7 on our files from all over the world.
Their response to any issues such as our not being able to access the server (mostly an issue with our own computers) has been immediate. They have solved any problems quickly and courteously.

We would recommend them to any individual or company needing safe and secure back-up of their data.

Mary K

The Quick Book hosting service is very good. I like their service and the tech support is very helpful.

Quick and polite service, handled the problem.

Extremely helpful and fast and knowledgeable.

Vivek was great with helping me recover my QB file that I accidentally deleted. They are always friendly and willing to help.

Ace Cloud Hosting offers wonderful customer service. They are always extremely quick to assist our company why any issues we may face or questions we have. They always answer emails quickly and always answer the phone, which is a huge help. They are very kind over the phone. Overall A experience with them.

Excellent support!!!!!!!!!!!!!! We use their QuickBooks support and hosting

Always quick, excellent customer support for Quickbooks Cloud at Ace!

EXCELLENT SERVICE. WE USE QUICKBOOKS HOSTED OVER THE CLOUD SERVER,.

was a great help- very knowledgeable . We use Quickbooks over the server hosted by Ace Cloud Hosting.

We have been using their services for 8 months and very happy with it. Server is up almost all the time. Speed is good. Customer service is very responsive. Prices are reasonable. What else you can ask!. Strongly recommended........

Very helpful in helping me upgrade my Quickbooks to a new version so I had the ability to email. Very Friendly service and VERY helpful!

Very good Service and quality!

PHone service is ALWAYS prompt, effective and efficient. I have always enjoyed wonderful interaction with ACE EE, who are knowledgeable, patient and thorough. Frankly staff knows more about QB functionality than many Intuit Pro Advisors!!

Very patient and helpful...

Great customer support. Very timely and diligent in making sure issues is fixed to completion.

Great service. We always have good luck with their response to any of our questions or issues.

An excellent company. Their response time is great, and the knowledge of the technicians is incredible. We've never been able to stump them, even with our crazy work flow. Can't say enough great things about them.

Vivek was very helpful today! I appreciate the great service. We use QuickBooks Hosting services over the Shared cloud server.

They helped me with a printer issue and were able to guide me easily through the steps to correct the issue. Really liked the customer service.

Escellent service. Very happy with the level of service the employee provided.

Thank you so much.

We host QB desktop on this server. Easy to use and responsive support when needed.

Quick Books is a great program online. The technical support team is also very helpful.

As always, Great, Responsive and Quick Customer response

Vivek was able to quickly figure out why I was not able to load my client to the 2017 version of QB's. He was extremely helpful.

Always the best service every time.

Always so helpful when I am having trouble logging into our Quick Books account. So very nice and quick!! I am back to work in no time at all.

It works great at times but their servers are unreliable as the network crashes fairly frequently. Also, the process to set up the cloud server was a difficult and frustrating process.

Thank you for the support and service!

There customer service is excellent. A wonderful Quick Books hosting option!

Very personable and very knowladgeable.
Kulvinder.. was a great host and solved my problem fast . good service of QuickBooks hosting..Must recommend to all.

Great support. Never have to wait to talk to someone and they are quick to follow up on any questions. Everyone is very knowledgeable. I have used them for 3 years and am very satisfied.

Very helpful in solving Quickbooks access issues over phone.

I love that the tech was willing to spend so much time working with me trying to fix my printer problems. It didn't resolve in the perfect way that I would like it to, but I have been given some good options and am able to print my labels.

Janardan was very helpful in my search for my icloud server. He instructed me, as well as took control of my issue(s) and fixed my personal server for me to use the Icloud folder. They are so helpful at Real Time Cloud Services. I have used them for my server choice for over 3 years - they are totally up on all the new features and can solve all the problems that arise in having a server. Thank you Real Time Cloud Services!!!!!!!! They are awesome!!! Joy

Responsive and helpful

Great experience. Customer service is very knowledgeable at fixing issues. Customer service fixed an issue with QuickBooks registration.

Great product but poor sales and service. I dont appreciate being lied too.

Gaurav and others worked diligently to resolve a conflict in getting my web connector to work. Though it took hours, they persevered and found the issue and got the set up working. They did not quit and they worked at it till the underlying problem was found and corrected. It wasn't an issue they were responsible for but they got it figured out none the less. Very pleased.

Very helpful!!

Great cloud-hosting option. Speedy response and full walkthrough of any tech related issues, including Quickbooks troubleshooting. Highly recommended.

Footlight Players relies on Ace Cloud for hosting its QuickBooks data. Ace is excellent: reliable and competitive. Also great customer support.

Vivek was exceptionally knowledgeable and helpful. He went directly to the problem and solved everything in a matter of minutes. I have never been disappointed with the service at Ace Cloud!

Helped me in resolving the issue. Great job.
Thanks for your help.

Quick response, all fixed! Thanks!

awesome help. Through and complete!
Thank You

This service call was very helpful.

It was awesome that they were available on a Sunday and responded very quickly and no wait time. Thank you Vivek!

Thank you for your help getting me back on quickbooks!!

Vivek saved me a 7 hour data transfer by finding a faster method that completed within 5 mins. Thanks Vivek!!

Great service, good quick resolution to our day to day issues. Have never had reliability issues either. As a business owner I would highly recommend Real Time Services

Jeff

Very helpful and patient. It was a time consuming problem and he was thorough in making sure it was complete.

The service I received today was top notch. I appreciate the prompt and efficient help that the representative provided me with.

Use QB over the Server. Very helpful. Was able to get us up and running very quickly. Polite and Professional.

Excellent assistance and quick response time!

My QB back up problem was corrected quickly and very professionally.

Always helpful and resolves the problems fast and efficient.

we use quick books
srvice was very helpful

Service was excellent!

I'm back up and running on Sage Thank you

Very helpful in fixing the issue we were having.

Love them! Always quick to answer any questions that I may have. I have been a client for the past 3 years. No issues that wasn't resolved with an email or a quick call in. Thank you! Carmen

I have been using this service with over a year. I could not be happier with it. The technicians are very helpful, whenever i have problems.

Niall

Great customer service!

Been using the ace quick books server for a month now. Has changed how I work...where I work. The customer service is what sets this apart from anything else out there. Outstanding!

Great job RTCS! Thank you for your help always - fast, professional, and reliable.

Very Helpful!

It has been long time we are using hosting services from Ace Cloud Hosting. And as per our experience this company has expertise in QuickBooks hosting, their support is awesome & knowledgeable.

Great technical support, excellent service.

Needed to transfer my data onto New Computer.
It was seamless and fast,

Chaitanya was amazing and very helpful.

Any time I have contacted them they are great

Thanks for your help, the service was great and my system is working great!

They solved the problem, though it took a really long time. They do answer the query quickly.

They are very good.
They quickly have helped me in every challenge I encounter ( self-inflected mostly).
I am very happy the are my service provider and highly recommend them

Vivek was very helpful with all the pertinent information need to connect me with QuickBooks.

Excellent Service. Great follow up. Stay with me until the item was resolved. I highly recommend their services.

Since switching to Ace Cloud Hosting from another hosting company we have been very happy with the service and support offered. They are very professional and always address any issue promptly and completely.

Great services, very professional

five star. all good.

Amazing and super fast service for my QB

the service is excellent

The service from Abhi that I received was professional, courteous and fast! He helped me with no problem and resolved the issue promptly.

Awesome customer service for assisting me with downloading and operating QuickBooks.

I have tried to update to Intuit Enterprise a year ago and gave up after endless attempts to resolve issues and explaining over and over to different customer service reps the same issue. Ace Cloud Hosting accomplishes the same thing and their Customer Service is outstanding. Dealt with the same person and he went over and above to resolve and track me down to ensure everything was working as it should. Thank you!

Excellent Service . Very knowledgeable about any question I have had and always able to resolve. Thank you.

Quick response, great service, problem solving. it is a good experience and strongly recommend it.

Always solve the problem. Always ready to help. never have to wait. Great service. We have been using them for a number of years and highly recommend them to anyone looking for cloud hosting services.

Vivek was instrumental in helping us setup a new user using Quickbooks on our dedicated server!

Very helpful! Great experience using quickbooks on our server

I was having trouble with Quickbooks on my church's remote server. I contacted Ace and the technician, Abhi, was very patient and helpful in resolving the issue. I am grateful for the service I was provided.

I worked with Dharmendra to resolve several problems we were having. We received excellent customer service and his skills were greatly appreciated!!

Excellent Service! We use quickbooks over the server and received prompt repair

Best online support for 24/7. Staff is very pleasant to work with. They go out of their way to help their clients. I will recommend with 100% confidence.

Kamal Butala

Thanks.. Great service and fast response. Very happy with the assistance.
Regards,
Ana Gorrocino

I am with Ace Cloud Hosting for about 3 year now and this company is one of the very few that I can recommend. I am using cloud hosting for QuickBooks and few other utility applications. Ace Cloud Hosting services are reasonably priced and they have a very solid 24/7 support. So far, whatever issue I run into, they have had it solved within 24 hours. Honestly, I wish there are more companies like these guys. Highly recomended!

No matter what problem I have these guys keep working until it's solved!

Excellent Service anytime. Can recommend to use the service.

We are happy with our service and quick response to any technical issues that we have. We use QuickBooks, Outlook, Proseries andmany other programs on the server.

They are so helpful with our QuickBooks and Remote Desktop. They are very knowledgable with the products.

Real Time has always helped me with any problems I have had with our Quickbooks in a timely manner. All of our users have had a easy time accessing our accounts. They do a great job.

I have been working with Real Time Data Services for a number of years now and I find them always ready to assist with no delay. I use Quickbooks primarily on their server and they always resolve any issues I have immediately. I would recommend them to anyone who needs such a service. Thank you.

Excellent service. Very pleased with the attention given by your employee.

Thank

I have used Ace Cloud Hosting since January 2016. They did an great job for me this past tax season.
I am a Lacerte, Smartvault and Quickbooks 2015 user.

Excellent job !! I called in and was on hold less than a minute. The support personnel was very polite and quick to resolve my issues. I could not be happier.

I am very happy with the services provided by Real Time Cloud Services. Their customer service has always proven to be knowledgeable and helpful.

Thank you guys for your excellent service!

I Love Ace Cloud Hosting! This product has made it possible for me to work and manage the financials for this company across the state. I have recommended it to several other companies and they love it as well! There customer support is always on top of everything!
Best Hosting Product Out there!!!

Excellent service! Fast Support request!

Very quick response from online support staff. They quickly helped to resolve my issue.

Shubh was very helpful, very patient and his assistance was prompt and accurate.

I had a very good experience with service. My log in and access problem was resolved in a timely manner.

It is hard to understand the customer support representatives at times. Also, they didn't try to understand our QB set-up when they tried to charge us more than $2,000 to upgrade to QB Enterprise 2016. We were able to get it for free since we've already paid for QB and the upgrade is free.

Great customer service. I had an issue and was able to get the issue resolved once talking to the proper people. Thank you!

The best customer service you can rely on. A real person answered the phone every time when I called and problems were solved within few hours the latest, even some time provide solution at the same time. I would highly recommend.

Very professional and took care the problem fast

Had a very good experience, and all my needs were met.

Excellent service. Very knowledgeable service tech.

Thanks you very much

We have used Ace Cloud Hosting for approximately 4 years now and have been provided very responsive support with 100% problem resolution!

excellent cust service and promptly

RTCS support was really quick to assist and help with my request. Keep up the good work Chaintanya!

Very responsive team! They added my users and licenses very promply and their response to my user permissions request was almost instant!

Great to work with - highly recommend them! Amit is great!

Very fast and helpful. Thank you!

Very helpful and patient!

All I can say is wow to the help and support I have received. Everyone at the company has been very responsive and understanding and indulgent with all of my questions and concerns. They had made it sooo easy to become a cloud hosting person. This is the best.

ACE Cloud is very helpful in solving all server issues. Always very helpful and polite. Always solves our problems!

great customer service

Excellent support. Any issues are resolved promptly.

Great service and prompt customer service on our QB hosting account.

Excellent customer and technical service.

The technical support was very helpful. They were nice, to the point, and clearly understood. Thanks!!

Real Time Data customer service has consistently answered promptly, solved problems quickly & generally helped us avoid data problems. Thank you.

Only 30 minutes before the cut-off, and we needed to update the configuration file for payroll! Would we make it? Could ACE CLOUD HOSTING make it?

The Tech Support Department quickly understood the nature of the problem, and how to fix it!

With 6 minutes to go, we were able to complete the setup and the IT department and the employees were especially excited too!

Thank-you ACE for a job well done!

Great help and very patient - THANK YOU!

Excellent customer service, quick response to issues. highly recommended.

Very good at troubleshooting my computer issue. Was able to resolve it in a very timely manner. Great customer service.

Support was extremely helpful and we quickly corrected my errors in re-installing the system to my computer. This is not the first time I have contacted support services and have always received excellent, knowledgeable and friendly service.

Very attentive and responded quickly to my request. They did everything possible to address my problem and helped map the drives and transfer files for me. As usual support worked very well. I have no complaints. Thanks you.

Quick response via chat!

Very good service, outstanding tech support. Easy to use.

Real Time has supplied us with the best customer support of any business i have worked with- and that is of hundreds of businesses we deal with. They are incredibly helpful and have always been able to solve all problems that have come up over many years of service. I HIGHLY recommend them. Best support ever.

they help me solve my QB problem very fast and attitude is very warm and good

Great service thanks!

Owning a CPA firm requires me to maintain a number of accounting applications and their requirements keep varying during and after the tax season. Ease of scalability with the plans of Ace fits best for my needs. The thing that I liked most about them is their support. I simply call them and they do all the changes with plans as per my demands. They do not force the sale or try to misguide me. Often the solution was delivered over live chat. Great job Acecloud.

I was having issues with my QB file and a representative called me right away and was able to resolve the issue on a timely basis. I am very satisfied with the quality of their service and the quick response.

Ace Cloud Hosting is good with hosting and support. I am using their hosting services for different software for accounting including Drake, ATX, QuickBooks, etc. Their plans are cost effective and even the quality of service is fine. Though they offer hosting service for all types of application, their expertise is limited to accounting. That might be their only limitation.