Ace Cloud Hosting

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Ace Cloud Hosting

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About Ace Cloud Hosting

Ace Cloud Hosting is an Intuit authorized hosting provider and premier reseller for QuickBooks software. Building on more than 10 years of experience, we provide a wide range of cloud services that includes QuickBooks hosting, application hosting, and dedicated servers solutions with world-class services. We use a structured approach to deploy appropriate cloud computing components to deliver quality services at reduced costs.

We are specialized in-
1. QuickBooks Pro, Premier and Enterprise Hosting
2. Lacerte Tax Hosting
3. Prosystem Fx Tax Hosting
4. ACT CRM Hosting
5. Sage 50 Hosting
6. ATX Tax Hosting
7. Sage 100 and Sage 500 ERP Hosting
8. Drake Tax Hosting
9. Application Hosting - MS Office, Adobe Reader etc.
10. Dedicated Servers

Want Help?
Web: http://www.acecloudhosting.com/
Contact: +1-855-219-0431 (Sales) or 1-855-219-0432 (Support)
Mail: sales@acecloudhosting.com , marketing@acecloudhosting.com

Ace Cloud Hosting Key Features

  • 99.9% Server Uptime
  • 24x7x365 Chat, Email and Voice Support
  • Automatic Data Backup and Transfer
  • Pay-as-you-Go Feature
  • Round the Clock Security
  • FREE Trial Services
  • Superfast and Secure Servers

Ace Cloud Hosting Reviews

4.8

Out of 5 stars
(182 Reviews)

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from Warrior Accounting and Consulting

Tuesday, November 21, 2017

Dwaipayan fixed the uniprint problems I had with Drake. Fast, efficient and courteous! 5 stars!!!!

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from Muto Construction

Thursday, November 9, 2017

Been using these guys for over a year and every time there is a problem they solve it very quickly. I appreciate there prompt attention.

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from Huned Doctor CPA PC

Tuesday, November 7, 2017

Using the services for Quickbooks hosting and ATX tax software for the last 4-5 years.
Very satisfied with the services provided

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from Brian Borawaski CPA. PC

Monday, November 6, 2017

Your services is very bad I just faced many of problems from your cloud services since last 14 days.

0 of 4 people found this review helpful.

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from Mediderm Laboratories

Monday, November 6, 2017

They are very co-operative. Help me very quickly. I will definitely use these services. Thanks

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from Levine & Associates LLC

Monday, November 6, 2017

I am very impressed with Ace's online support. Every time I have needed help, you specialists were able to resolve the problems very quickly.

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from ENT Associates

Friday, November 3, 2017

Dwaipayan was a great help. Took less than a few minutes for him to solve my problems.

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from Redecam

Wednesday, November 1, 2017

Great Service every time. Always able to fix the problem. Thank you.

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from Strider Management

Tuesday, October 31, 2017

Vivek solved both of my issues quickly and efficiently.
Thank you!

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from Magniflex

Monday, October 30, 2017

Great service. Very reliable and quick.

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from Full Circle Maintenance & Repair, Inc.

Monday, October 30, 2017

Service was speedy and complete. My tech was professional , patient and very helpful to get me back up and working. thank you ! :)

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from Roosevelt LLC

Monday, October 9, 2017

Vivek could not have been more helpful and certainly allowed me to have every confidence in his ability. We use QuickBooks on Ace cloud hosted servers which are very reliable and fast.

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from Lu Granite & Cabinet

Monday, October 2, 2017

Janardan Mishra was able to adjust my checks setting in QuickBooks. He was fast and friendly.

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from TAXEVO

Sunday, October 1, 2017

Very helpful. Helped to install scanner. Excellent customer service.

Arun Kumar,CPA

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from Entech Instruments

Friday, September 29, 2017

I cannot say enough good things about this company. We switched servers and they helped us perform a Sage 100 ERP upgrade from 2014 to 2017 and they have done an all around fantastic job! So far we have worked with Abhishek Sharma, Kulvinder Singh, Gaurava Tyagi, Vivek Sharma, Dwaipayan Ganguly, Janardan Mishra, Shubhashish Ranjan, Dharmendra Kumar and everyone has been 100% dedicated to getting us settled into our new server home. They have been exremely responsive, helpful, and kind in their dealing with me as the Administrator as well as our individual users. So far I would say that their services are amazing and that the pricing is phenomenal as well. Thank you to all of you that have helped us thus far. I hope to have a long and healthy relationship with this company.

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from QRC Valve Distributors, LLC

Wednesday, September 27, 2017

Received great service. was able to fix my issues within minutes.

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from DR Tax Guy

Wednesday, September 27, 2017

Excellent service, very quick to solve problems.

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from Martin Enterprises HVAC

Monday, September 25, 2017

The professionalism and experience of the company
and staff is top knotch. We are very happy with this
service, it has allowed our staff to successfully work remotely to provide our best service as well.

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from Lead Staffing

Monday, September 18, 2017

As always, excellent and timely service in helping me set up my new computer on the server!!!

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from Stanmark Food Products, Inc.

Monday, September 11, 2017

Awesome support - Always help and correct issues in minutes. I use the server mostly for QB - the program works faster than on our local server.

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from JKD Co

Tuesday, September 5, 2017

This is a great service with excellent customer support!

1 of 1 people found this review helpful.

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from RenewLogic

Thursday, August 31, 2017

Janardan was able to help me resolve my issue with email and Quickbooks very quickly. He was professional and courteous. Thank you

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from Puroil

Tuesday, August 29, 2017

Janardan was very helpful in helping me upload a portable quickbooks file to our accountant. Could not have done it without him. Thank you so much for being so helpful!

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from Aall & Company Ltd

Wednesday, August 23, 2017

Our company has been working with Ace Cloud for about 6 years now. They host our Quickbooks files. We have found their service invaluable as we have never had to worry about losing our data. We have been able to work 24/7 on our files from all over the world.
Their response to any issues such as our not being able to access the server (mostly an issue with our own computers) has been immediate. They have solved any problems quickly and courteously.

We would recommend them to any individual or company needing safe and secure back-up of their data.

Mary K

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from Cyphen Limited

Tuesday, August 22, 2017

The Quick Book hosting service is very good. I like their service and the tech support is very helpful.

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from Van Bulck Ratliff CPA Firm PC

Monday, August 14, 2017

Quick and polite service, handled the problem.

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from authentic Knitting Board

Wednesday, August 2, 2017

Extremely helpful and fast and knowledgeable.

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from Sandra King Financial Services, Inc.

Tuesday, August 1, 2017

Vivek was great with helping me recover my QB file that I accidentally deleted. They are always friendly and willing to help.

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from Quest International

Tuesday, July 25, 2017

Ace Cloud Hosting offers wonderful customer service. They are always extremely quick to assist our company why any issues we may face or questions we have. They always answer emails quickly and always answer the phone, which is a huge help. They are very kind over the phone. Overall A experience with them.

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from HCP

Tuesday, July 11, 2017

Excellent support!!!!!!!!!!!!!! We use their QuickBooks support and hosting

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from Trish Feistner

Monday, July 3, 2017

Always quick, excellent customer support for Quickbooks Cloud at Ace!

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from ADVANCED GLOBAL LOGISTICS

Sunday, July 2, 2017

EXCELLENT SERVICE. WE USE QUICKBOOKS HOSTED OVER THE CLOUD SERVER,.

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from george m hill & sons, inc

Monday, June 26, 2017

was a great help- very knowledgeable . We use Quickbooks over the server hosted by Ace Cloud Hosting.

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from Trupply LLC

Wednesday, June 14, 2017

We have been using their services for 8 months and very happy with it. Server is up almost all the time. Speed is good. Customer service is very responsive. Prices are reasonable. What else you can ask!. Strongly recommended........

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from St. George Party Rentals

Wednesday, May 31, 2017

Very helpful in helping me upgrade my Quickbooks to a new version so I had the ability to email. Very Friendly service and VERY helpful!

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from Telecom Direct, LLC

Wednesday, May 31, 2017

Very good Service and quality!

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from marbel conceptz

Tuesday, May 30, 2017

PHone service is ALWAYS prompt, effective and efficient. I have always enjoyed wonderful interaction with ACE EE, who are knowledgeable, patient and thorough. Frankly staff knows more about QB functionality than many Intuit Pro Advisors!!

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from Westco Systems Inc

Wednesday, May 17, 2017

Very patient and helpful...

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from Mixbook

Tuesday, May 2, 2017

Great customer support. Very timely and diligent in making sure issues is fixed to completion.

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from Safe Harbor Inc

Tuesday, May 2, 2017

Great service. We always have good luck with their response to any of our questions or issues.

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from Maryland Horse Breeders Association

Friday, April 28, 2017

An excellent company. Their response time is great, and the knowledge of the technicians is incredible. We've never been able to stump them, even with our crazy work flow. Can't say enough great things about them.

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from APP Investment Fund

Thursday, April 27, 2017

Vivek was very helpful today! I appreciate the great service. We use QuickBooks Hosting services over the Shared cloud server.

0 of 1 people found this review helpful.

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from SF Modern

Wednesday, April 26, 2017

They helped me with a printer issue and were able to guide me easily through the steps to correct the issue. Really liked the customer service.

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from Rangel Business Services Inc.

Wednesday, April 26, 2017

Escellent service. Very happy with the level of service the employee provided.

Thank you so much.

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from Free Press, Inc.

Wednesday, April 26, 2017

We host QB desktop on this server. Easy to use and responsive support when needed.

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from Coastal Tile & Stone, LLC

Wednesday, April 26, 2017

Quick Books is a great program online. The technical support team is also very helpful.

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from Champion Income Tax

Wednesday, April 26, 2017

As always, Great, Responsive and Quick Customer response

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from Southwest Bookkeepers

Tuesday, April 25, 2017

Vivek was able to quickly figure out why I was not able to load my client to the 2017 version of QB's. He was extremely helpful.

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from Power Control Systems Engineering,Inc

Thursday, April 20, 2017

Always the best service every time.

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from Go Ye Village

Tuesday, April 18, 2017

Always so helpful when I am having trouble logging into our Quick Books account. So very nice and quick!! I am back to work in no time at all.

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from Jon Bell, CPA and Co. LLC

Tuesday, April 11, 2017

It works great at times but their servers are unreliable as the network crashes fairly frequently. Also, the process to set up the cloud server was a difficult and frustrating process.

Response from Ace Cloud Hosting:
12 April 2017 at 07:35

Dear Jon,

We are sorry to hear about your unfortunate experience.

First and foremost, We'd like to apologize for any inconvenience we may have caused to you that has led to bad experience.

Due to some unavoidable rare network glitches in one of our data centers last week, you faced performance issues with the server, also, there was a delay in migration process because of the type of application setup you had. However, all of the issues have been taken care now and currently there is no performance or setup issues are left over.

It's our ultimate goal that all of our customers go through an exceptionally gratifying experience. We will do whatever it takes to achieve that and we are always ready to do so for you as well. In case you need any further assistance, feel free to call us at 800-432-1585. We'd be glad to assist you on that.

Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you.

Sincerely,
Support Team, Ace Cloud Hosting

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from Secondgenome

Wednesday, April 5, 2017

Thank you for the support and service!

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from Bubela

Monday, April 3, 2017

There customer service is excellent. A wonderful Quick Books hosting option!

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from Afton Promotions

Thursday, March 30, 2017

Very personable and very knowladgeable.
Kulvinder.. was a great host and solved my problem fast . good service of QuickBooks hosting..Must recommend to all.

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from Legacy Remodeling Team

Wednesday, March 29, 2017

Great support. Never have to wait to talk to someone and they are quick to follow up on any questions. Everyone is very knowledgeable. I have used them for 3 years and am very satisfied.

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from peter wittscpa

Tuesday, March 28, 2017

Very helpful in solving Quickbooks access issues over phone.

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from Michael Anthony Furniture

Thursday, March 23, 2017

I love that the tech was willing to spend so much time working with me trying to fix my printer problems. It didn't resolve in the perfect way that I would like it to, but I have been given some good options and am able to print my labels.

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from A Joy of Granite & Natural Stone, LLC

Thursday, March 16, 2017

Janardan was very helpful in my search for my icloud server. He instructed me, as well as took control of my issue(s) and fixed my personal server for me to use the Icloud folder. They are so helpful at Real Time Cloud Services. I have used them for my server choice for over 3 years - they are totally up on all the new features and can solve all the problems that arise in having a server. Thank you Real Time Cloud Services!!!!!!!! They are awesome!!! Joy

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from Panorama

Thursday, March 16, 2017

Responsive and helpful

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from Sallyport

Wednesday, March 15, 2017

Great experience. Customer service is very knowledgeable at fixing issues. Customer service fixed an issue with QuickBooks registration.

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from NCES

Wednesday, March 8, 2017

Great product but poor sales and service. I dont appreciate being lied too.

Response from Ace Cloud Hosting:
15 March 2017 at 23:00

Hi Mike,

We apologize for the inconvenience caused to you.

We did our research and found that there was a confusion in the pricing which was offered to you along with our promotional offer which led to the current situation. We will take necessary measures to make sure that this is not repeated.

To compensate for this scenario, we decided to provide you with additional discounts over and above the promotional offer.

We thank you for taking the time to bring your concern to our attention. We welcome and appreciate your feedback as this provides us with a valuable insight into our services from the client's perspective and leads to further service improvement, as it has done in this case.

If you have any queries arising from the above, then please do not hesitate to contact 855-ACE-IT-UP at your earliest convenience.

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from Incline Village Board of Realtors

Monday, March 6, 2017

Gaurav and others worked diligently to resolve a conflict in getting my web connector to work. Though it took hours, they persevered and found the issue and got the set up working. They did not quit and they worked at it till the underlying problem was found and corrected. It wasn't an issue they were responsible for but they got it figured out none the less. Very pleased.

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from Novasyte

Thursday, March 2, 2017

Very helpful!!

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from The Workhouse Worldwide LLC

Tuesday, February 28, 2017

Great cloud-hosting option. Speedy response and full walkthrough of any tech related issues, including Quickbooks troubleshooting. Highly recommended.

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from The Footlight Players, inc.

Thursday, February 16, 2017

Footlight Players relies on Ace Cloud for hosting its QuickBooks data. Ace is excellent: reliable and competitive. Also great customer support.

1 of 1 people found this review helpful.

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from Kerr

Tuesday, January 31, 2017

Vivek was exceptionally knowledgeable and helpful. He went directly to the problem and solved everything in a matter of minutes. I have never been disappointed with the service at Ace Cloud!

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from tax geeks

Tuesday, January 24, 2017

Helped me in resolving the issue. Great job.
Thanks for your help.

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from Universal Industrial Assets

Monday, January 16, 2017

Quick response, all fixed! Thanks!

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from Brand Commercial Services

Saturday, January 14, 2017

awesome help. Through and complete!
Thank You

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from Eugene C. Varnado

Thursday, January 12, 2017

This service call was very helpful.

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from Carbo Films

Monday, January 9, 2017

It was awesome that they were available on a Sunday and responded very quickly and no wait time. Thank you Vivek!

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from Lindamar

Wednesday, January 4, 2017

Thank you for your help getting me back on quickbooks!!

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from BWC

Wednesday, January 4, 2017

Vivek saved me a 7 hour data transfer by finding a faster method that completed within 5 mins. Thanks Vivek!!

0 of 1 people found this review helpful.

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from Sourcing Allies

Wednesday, January 4, 2017

Great service, good quick resolution to our day to day issues. Have never had reliability issues either. As a business owner I would highly recommend Real Time Services

Jeff

0 of 1 people found this review helpful.

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from Van Bulck Ratliff CPA Firm PC

Wednesday, January 4, 2017

Very helpful and patient. It was a time consuming problem and he was thorough in making sure it was complete.

1 of 1 people found this review helpful.

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from Amtech

Wednesday, January 4, 2017

The service I received today was top notch. I appreciate the prompt and efficient help that the representative provided me with.

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from Native Wholesale

Friday, December 9, 2016

Use QB over the Server. Very helpful. Was able to get us up and running very quickly. Polite and Professional.

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from Rasmussen, Teller, O'Neil & Christman

Thursday, December 1, 2016

Excellent assistance and quick response time!

1 of 1 people found this review helpful.

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from Shiawassee Regional Chamber of Commerce

Thursday, November 24, 2016

My QB back up problem was corrected quickly and very professionally.

1 of 1 people found this review helpful.

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from Anderson Accounting

Friday, November 18, 2016

Always helpful and resolves the problems fast and efficient.

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from point pleasant veterinary hospital

Friday, November 18, 2016

we use quick books
srvice was very helpful

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from Whitney & Gore Financial

Tuesday, November 8, 2016

Service was excellent!

1 of 1 people found this review helpful.

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from BLADE EQUIPMENT INC

Tuesday, November 8, 2016

I'm back up and running on Sage Thank you

1 of 1 people found this review helpful.

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from Accountable to You Inc

Monday, September 12, 2016

Very helpful in fixing the issue we were having.

1 of 2 people found this review helpful.

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from BTM Industrial

Wednesday, September 7, 2016

Love them! Always quick to answer any questions that I may have. I have been a client for the past 3 years. No issues that wasn't resolved with an email or a quick call in. Thank you! Carmen

2 of 3 people found this review helpful.

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from SNC construction

Tuesday, August 30, 2016

I have been using this service with over a year. I could not be happier with it. The technicians are very helpful, whenever i have problems.

Niall

1 of 1 people found this review helpful.

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from Cimcon LLC

Tuesday, August 30, 2016

Great customer service!

1 of 2 people found this review helpful.

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from Kenstruct Ltd.

Tuesday, August 30, 2016

Been using the ace quick books server for a month now. Has changed how I work...where I work. The customer service is what sets this apart from anything else out there. Outstanding!

1 of 1 people found this review helpful.

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from Alliances Management

Friday, August 26, 2016

Great job RTCS! Thank you for your help always - fast, professional, and reliable.

1 of 1 people found this review helpful.

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from Moore

Friday, August 26, 2016

Very Helpful!

1 of 1 people found this review helpful.

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from Voltaic Systems

Monday, August 22, 2016

It has been long time we are using hosting services from Ace Cloud Hosting. And as per our experience this company has expertise in QuickBooks hosting, their support is awesome & knowledgeable.

1 of 1 people found this review helpful.

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from AS Consulting

Monday, August 22, 2016

Great technical support, excellent service.

1 of 1 people found this review helpful.

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from Tass Travel Agency Support Services

Monday, August 22, 2016

Needed to transfer my data onto New Computer.
It was seamless and fast,

Chaitanya was amazing and very helpful.

Any time I have contacted them they are great

1 of 1 people found this review helpful.

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from Performance Powder Coating

Friday, August 19, 2016

Thanks for your help, the service was great and my system is working great!

1 of 1 people found this review helpful.

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from Greatstone

Thursday, August 18, 2016

They solved the problem, though it took a really long time. They do answer the query quickly.

1 of 1 people found this review helpful.

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from Limat Graphics inc

Wednesday, August 17, 2016

They are very good.
They quickly have helped me in every challenge I encounter ( self-inflected mostly).
I am very happy the are my service provider and highly recommend them

1 of 1 people found this review helpful.

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from BRAND commercial SERVICES

Wednesday, August 17, 2016

Vivek was very helpful with all the pertinent information need to connect me with QuickBooks.

1 of 1 people found this review helpful.

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from The Rilington Group

Monday, August 15, 2016

Excellent Service. Great follow up. Stay with me until the item was resolved. I highly recommend their services.

0 of 1 people found this review helpful.

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from 1Badcat Bookkeeping

Monday, August 15, 2016

Since switching to Ace Cloud Hosting from another hosting company we have been very happy with the service and support offered. They are very professional and always address any issue promptly and completely.

0 of 1 people found this review helpful.

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from FGS Design

Friday, August 12, 2016

Great services, very professional

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from express logistics

Thursday, August 11, 2016

five star. all good.

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from Talcon, Ways, LLC

Thursday, August 11, 2016

Amazing and super fast service for my QB

0 of 1 people found this review helpful.

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from Wireless Direction

Wednesday, August 10, 2016

the service is excellent

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from Tramonte & Associates

Wednesday, August 10, 2016

The service from Abhi that I received was professional, courteous and fast! He helped me with no problem and resolved the issue promptly.

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from Brand Commercial Services

Tuesday, August 9, 2016

Awesome customer service for assisting me with downloading and operating QuickBooks.

0 of 1 people found this review helpful.

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from Kenstruct Ltd.

Monday, August 8, 2016

I have tried to update to Intuit Enterprise a year ago and gave up after endless attempts to resolve issues and explaining over and over to different customer service reps the same issue. Ace Cloud Hosting accomplishes the same thing and their Customer Service is outstanding. Dealt with the same person and he went over and above to resolve and track me down to ensure everything was working as it should. Thank you!

1 of 3 people found this review helpful.

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from Mark Smith Plumbing

Friday, August 5, 2016

Excellent Service . Very knowledgeable about any question I have had and always able to resolve. Thank you.

1 of 3 people found this review helpful.

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from IDUSA

Friday, August 5, 2016

Quick response, great service, problem solving. it is a good experience and strongly recommend it.

1 of 3 people found this review helpful.

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from Aall & Company Ltd

Thursday, August 4, 2016

Always solve the problem. Always ready to help. never have to wait. Great service. We have been using them for a number of years and highly recommend them to anyone looking for cloud hosting services.

1 of 3 people found this review helpful.

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from Hilton Kennedy

Tuesday, August 2, 2016

Vivek was instrumental in helping us setup a new user using Quickbooks on our dedicated server!

1 of 4 people found this review helpful.

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from fatmongoose

Tuesday, August 2, 2016

Very helpful! Great experience using quickbooks on our server

1 of 4 people found this review helpful.

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from Pilgrim's Way Church

Monday, August 1, 2016

I was having trouble with Quickbooks on my church's remote server. I contacted Ace and the technician, Abhi, was very patient and helpful in resolving the issue. I am grateful for the service I was provided.

1 of 4 people found this review helpful.

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from Hilton Kennedy

Monday, August 1, 2016

I worked with Dharmendra to resolve several problems we were having. We received excellent customer service and his skills were greatly appreciated!!

1 of 4 people found this review helpful.

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from PeaceLoveMom

Wednesday, July 27, 2016

Excellent Service! We use quickbooks over the server and received prompt repair

1 of 4 people found this review helpful.

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from SK BEDS INC

Tuesday, July 26, 2016

Best online support for 24/7. Staff is very pleasant to work with. They go out of their way to help their clients. I will recommend with 100% confidence.

Kamal Butala

1 of 4 people found this review helpful.

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from Shopxmart LL/Champions Direct LLC

Tuesday, July 26, 2016

Thanks.. Great service and fast response. Very happy with the assistance.
Regards,
Ana Gorrocino

1 of 3 people found this review helpful.

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from Histria

Monday, July 25, 2016

I am with Ace Cloud Hosting for about 3 year now and this company is one of the very few that I can recommend. I am using cloud hosting for QuickBooks and few other utility applications. Ace Cloud Hosting services are reasonably priced and they have a very solid 24/7 support. So far, whatever issue I run into, they have had it solved within 24 hours. Honestly, I wish there are more companies like these guys. Highly recomended!

3 of 6 people found this review helpful.

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from Inter-State Artesian Well

Friday, July 22, 2016

No matter what problem I have these guys keep working until it's solved!

1 of 3 people found this review helpful.

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from Lwarenceville Tax Services

Friday, July 22, 2016

Excellent Service anytime. Can recommend to use the service.

0 of 3 people found this review helpful.

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from DrTaxGuy, LLC

Wednesday, July 20, 2016

We are happy with our service and quick response to any technical issues that we have. We use QuickBooks, Outlook, Proseries andmany other programs on the server.

1 of 3 people found this review helpful.

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from Loudmouth Golf

Wednesday, July 20, 2016

They are so helpful with our QuickBooks and Remote Desktop. They are very knowledgable with the products.

0 of 2 people found this review helpful.

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from Freeman and Son Fire Restoration

Tuesday, July 19, 2016

Real Time has always helped me with any problems I have had with our Quickbooks in a timely manner. All of our users have had a easy time accessing our accounts. They do a great job.

0 of 2 people found this review helpful.

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from Aall & Company Ltd

Tuesday, July 19, 2016

I have been working with Real Time Data Services for a number of years now and I find them always ready to assist with no delay. I use Quickbooks primarily on their server and they always resolve any issues I have immediately. I would recommend them to anyone who needs such a service. Thank you.

0 of 2 people found this review helpful.

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from Rangel Business Services Inc.

Tuesday, July 19, 2016

Excellent service. Very pleased with the attention given by your employee.

Thank

0 of 2 people found this review helpful.

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from Steve Peterson CPA

Monday, July 18, 2016

I have used Ace Cloud Hosting since January 2016. They did an great job for me this past tax season.
I am a Lacerte, Smartvault and Quickbooks 2015 user.

0 of 2 people found this review helpful.

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from Preferred CFO Solutions

Monday, July 18, 2016

Excellent job !! I called in and was on hold less than a minute. The support personnel was very polite and quick to resolve my issues. I could not be happier.

0 of 3 people found this review helpful.

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from Kalantry LLP

Monday, July 18, 2016

I am very happy with the services provided by Real Time Cloud Services. Their customer service has always proven to be knowledgeable and helpful.

0 of 2 people found this review helpful.

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from Emergn Limited

Monday, July 18, 2016

Thank you guys for your excellent service!

0 of 2 people found this review helpful.

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from Bay Area Fire & Safety, Inc.

Friday, July 15, 2016

I Love Ace Cloud Hosting! This product has made it possible for me to work and manage the financials for this company across the state. I have recommended it to several other companies and they love it as well! There customer support is always on top of everything!
Best Hosting Product Out there!!!

0 of 1 people found this review helpful.

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from Option Motor Cars

Thursday, July 14, 2016

Excellent service! Fast Support request!

1 of 3 people found this review helpful.

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from Toulmin Cabinetry & Design

Tuesday, July 12, 2016

Very quick response from online support staff. They quickly helped to resolve my issue.

1 of 3 people found this review helpful.

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from Theo Subs, Inc

Tuesday, July 12, 2016

Shubh was very helpful, very patient and his assistance was prompt and accurate.

2 of 4 people found this review helpful.

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from Nytec

Monday, July 11, 2016

I had a very good experience with service. My log in and access problem was resolved in a timely manner.

1 of 3 people found this review helpful.

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from The Fahrenheit Group

Monday, July 11, 2016

It is hard to understand the customer support representatives at times. Also, they didn't try to understand our QB set-up when they tried to charge us more than $2,000 to upgrade to QB Enterprise 2016. We were able to get it for free since we've already paid for QB and the upgrade is free.

Response from Ace Cloud Hosting:
12 July 2016 at 06:28

Hi Jennifer,
Thank you for the feedback and we regret the inconvenience caused. There seems to be a confusion regarding QuickBooks licensing. We have a very dedicated customer support team here to help you with QuickBooks hosting in every possible way. If you still have any issue with QuickBooks set-up, kindly feel free to contact us anytime.

We highly appreciate and value your time for the feedback as it will help us improve.

Support Team,
Ace Cloud Hosting

0 of 3 people found this review helpful.

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from All States Cremation

Monday, July 11, 2016

Great customer service. I had an issue and was able to get the issue resolved once talking to the proper people. Thank you!

0 of 3 people found this review helpful.

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from WebCPA.ca

Thursday, July 7, 2016

The best customer service you can rely on. A real person answered the phone every time when I called and problems were solved within few hours the latest, even some time provide solution at the same time. I would highly recommend.

0 of 2 people found this review helpful.

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from Landa & Associates

Thursday, July 7, 2016

Very professional and took care the problem fast

0 of 2 people found this review helpful.

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from Novasyte

Thursday, July 7, 2016

Had a very good experience, and all my needs were met.

0 of 2 people found this review helpful.

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from ALBA Designs, INC

Thursday, June 30, 2016

Excellent service. Very knowledgeable service tech.

Thanks you very much

1 of 3 people found this review helpful.

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from NP ROSS CPAS

Wednesday, June 29, 2016

We have used Ace Cloud Hosting for approximately 4 years now and have been provided very responsive support with 100% problem resolution!

0 of 2 people found this review helpful.

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from CleApparel

Wednesday, June 29, 2016

excellent cust service and promptly

0 of 2 people found this review helpful.

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from Alliances Management

Monday, June 27, 2016

RTCS support was really quick to assist and help with my request. Keep up the good work Chaintanya!

0 of 1 people found this review helpful.

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from Central Ga Financial

Monday, June 27, 2016

Very responsive team! They added my users and licenses very promply and their response to my user permissions request was almost instant!

Great to work with - highly recommend them! Amit is great!

0 of 1 people found this review helpful.

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from Sigma Capital

Monday, June 27, 2016

Very fast and helpful. Thank you!

0 of 1 people found this review helpful.

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from Comprehensive Sleep

Friday, June 24, 2016

Very helpful and patient!

0 of 1 people found this review helpful.

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from computer accounting consultants

Thursday, June 23, 2016

All I can say is wow to the help and support I have received. Everyone at the company has been very responsive and understanding and indulgent with all of my questions and concerns. They had made it sooo easy to become a cloud hosting person. This is the best.

0 of 1 people found this review helpful.

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from Lead Staffing

Wednesday, June 22, 2016

ACE Cloud is very helpful in solving all server issues. Always very helpful and polite. Always solves our problems!

0 of 1 people found this review helpful.

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from WineWise

Tuesday, June 21, 2016

great customer service

0 of 1 people found this review helpful.

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from LR Robinson CPA

Monday, June 20, 2016

Excellent support. Any issues are resolved promptly.

0 of 1 people found this review helpful.

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from RAF

Friday, June 17, 2016

Great service and prompt customer service on our QB hosting account.

0 of 1 people found this review helpful.

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from Cornerstone Certified Public Accounting

Thursday, June 16, 2016

Excellent customer and technical service.

0 of 1 people found this review helpful.

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Wednesday, June 15, 2016

The technical support was very helpful. They were nice, to the point, and clearly understood. Thanks!!

0 of 1 people found this review helpful.

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from Artomatic Inc.

Wednesday, June 15, 2016

Real Time Data customer service has consistently answered promptly, solved problems quickly & generally helped us avoid data problems. Thank you.

0 of 1 people found this review helpful.

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from Go Ye Village, Inc.

Wednesday, June 15, 2016

Only 30 minutes before the cut-off, and we needed to update the configuration file for payroll! Would we make it? Could ACE CLOUD HOSTING make it?

The Tech Support Department quickly understood the nature of the problem, and how to fix it!

With 6 minutes to go, we were able to complete the setup and the IT department and the employees were especially excited too!

Thank-you ACE for a job well done!

0 of 1 people found this review helpful.

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from Brand Commercial Services

Tuesday, June 14, 2016

Great help and very patient - THANK YOU!

0 of 1 people found this review helpful.

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from Suggula & Associates LLC

Tuesday, June 14, 2016

Excellent customer service, quick response to issues. highly recommended.

0 of 1 people found this review helpful.

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from Lead Staffing

Friday, June 10, 2016

Very good at troubleshooting my computer issue. Was able to resolve it in a very timely manner. Great customer service.

0 of 1 people found this review helpful.

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from Coscina Brothers Coffee Company

Friday, June 10, 2016

Support was extremely helpful and we quickly corrected my errors in re-installing the system to my computer. This is not the first time I have contacted support services and have always received excellent, knowledgeable and friendly service.


0 of 1 people found this review helpful.

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from Foster Development Inc

Monday, June 6, 2016

Very attentive and responded quickly to my request. They did everything possible to address my problem and helped map the drives and transfer files for me. As usual support worked very well. I have no complaints. Thanks you.

0 of 1 people found this review helpful.

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from Nabco Entrances

Wednesday, June 1, 2016

Quick response via chat!

0 of 1 people found this review helpful.

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from Global

Wednesday, June 1, 2016

Very good service, outstanding tech support. Easy to use.

0 of 1 people found this review helpful.

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from Rocky Mountain Biological Lab

Tuesday, May 24, 2016

Real Time has supplied us with the best customer support of any business i have worked with- and that is of hundreds of businesses we deal with. They are incredibly helpful and have always been able to solve all problems that have come up over many years of service. I HIGHLY recommend them. Best support ever.

2 of 3 people found this review helpful.

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from fullcirclehome

Tuesday, May 24, 2016

they help me solve my QB problem very fast and attitude is very warm and good

0 of 1 people found this review helpful.

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from Plastair

Monday, May 23, 2016

Great service thanks!

0 of 1 people found this review helpful.

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Wednesday, May 18, 2016

Owning a CPA firm requires me to maintain a number of accounting applications and their requirements keep varying during and after the tax season. Ease of scalability with the plans of Ace fits best for my needs. The thing that I liked most about them is their support. I simply call them and they do all the changes with plans as per my demands. They do not force the sale or try to misguide me. Often the solution was delivered over live chat. Great job Acecloud.

1 of 2 people found this review helpful.

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from GA, Inc.

Monday, April 18, 2016

I was having issues with my QB file and a representative called me right away and was able to resolve the issue on a timely basis. I am very satisfied with the quality of their service and the quick response.

0 of 1 people found this review helpful.

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from Orange Tree

Wednesday, April 13, 2016

Ace Cloud Hosting is good with hosting and support. I am using their hosting services for different software for accounting including Drake, ATX, QuickBooks, etc. Their plans are cost effective and even the quality of service is fine. Though they offer hosting service for all types of application, their expertise is limited to accounting. That might be their only limitation.

0 of 1 people found this review helpful.

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Monday, March 14, 2016

I have been using QB for quite some time now. And I have gathered through my experiences that one should choose the hosting party very sincerely. Because they are the ones who remain stuck with you later. Ace Cloud Hosting has done well enough, as much as I can say as a user. I had switched to them after using another hosting provider. And it been almost two years now. Except few instances when the server was down. Their customer support is just great.

2 of 3 people found this review helpful.

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from RM Constr.

Monday, February 29, 2016

Customer support is the factor for which I will always stay with Ace Cloud Hosting. I have used a couple of different service providers before Ace Cloud Hosting and being technically feeble, I could not get comfortable with the cloud. So, I had to opt for a provider that can offer the convenience with the support. Ace Cloud Hosting is certainly the best of them all. I never found myself waiting for the call to be answered, the support staff is polite and most importantly, resolves my issues effectively. They have been impressing ever since my trial period.
Now more than 2 years with them, my issues are lesser in number but their support abilities still keep getting better.

3 of 4 people found this review helpful.

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Monday, February 8, 2016

I am using the hosting services of Ace Cloud Hosting for QB Pro, Lacerate 2012-15, and MS Office Standard for a fluctuating number of users. Right from pricing to support, Ace has been thoroughly satisfying for all the applications. It’s not just me, but all the users working with me find ACH’s work appreciable.

6 of 8 people found this review helpful.

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Tuesday, October 27, 2015

These guys are amazing with their services. Downtime was my concern while choosing cloud services, but Ace Cloud Hosting has justified that my decision of choosing them. It has been some years since I am hosting my QuickBooks on their servers and I am yet to face any downtime issue. I have even switched the plans for a greater number of users during the tax seasons. Their effectiveness in delivering that was pretty impressive as well.

There have been occasions when I had some issues with the printing, but support staff was able to help me with that. I believe that’s acceptable with the technical stuff. The best part is that I never had to wait for the tech support- even during the rush hours. What more can I ask for?

4 of 5 people found this review helpful.

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from Dowd Plumbing LLC

Friday, September 25, 2015

I have been using QuickBooks Desktop for 5 years and can’t imagine my company running without it. Was a user at other company and their service was satisfactory for the first year. However in the next year it was horrible. The servers were always going down and the support staff was really unhelpful. They just put me on hold saying their technicians are looking into the problem. A colleague told me to switch to Ace Cloud which I did. The setting up and migration of my data was smooth and quick. Even after that they have been really helpful and all the problems that come up are solved instantaneously.

The servers run well with hardly any downtime. Excellent service and excellent support. Now that it’s been 6 months with them I only hope that they maintain their quality of service in future also.

2 of 3 people found this review helpful.

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Monday, September 7, 2015

Hi, I chose AceCloudHosting for QuickBooks hosting almost a year ago and I have to admit that I’m really impressed with their services. The setup was pretty fast, which was initiated right after the payment. There have been uptime issues at times. They promised a 99.9% and I think they are just able to maintain that. Support service is more than satisfactory and support guys have always been polite and friendly. Recently I hired a couple of new staff members and they weren’t all that comfortable with hosted QuickBooks. I will commend Ace Cloud’s support guys for guiding them pretty well and being patient with them.

As a customer, I’m more than satisfied with their service. I hope they continue this service quality in future also.

1 of 3 people found this review helpful.

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from Wrotslavsky & Associates

Friday, August 14, 2015

The thing that I like most about guys at Ace is they keep things simple and straight. The support person who assisted me was concerned about my requirements. Though he gave me some suggestions with the plan, but he did not force me for upsell.

Right from that moment, Ace Cloud has kept adding more to the positive impression. I have hardly faced any issue related with installation, setup, and rest of technical operations. Maybe some minutes of downtime in a year.

It’s been close to a year since I have been using their services and the only reason for which I had to contact them after the installation was for increasing the users. They did good job even then. It is sometimes surprising that they are continuously able to maintain pretty quick response time.

1 of 2 people found this review helpful.

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from Carvill & Company

Thursday, July 2, 2015

It’s been more than 2 years since AceCloudHosting has been hosting QuickBooks for me and I believe that is good enough time to judge a service.
Mostly, they have been a little lower with up time than what they promise. But their support guys have supported during the days when I was not well-versed with using QuickBooks, so I don’t mind the issue with up time. I have even faced issues with some add-ons sometimes, which can be very frustrating and annoying. Again their technical support has been able to rescue. They are able to fix the things up pretty quickly, which is impressive. So, their service is a mix of some good and some bad.

I would not say that they are offering some exceptional services, but they are not bad enough think of other option. Technically, their service may offer some rough patches, which I believe is unavoidable with such services. But their approach always sounds customer-friendly, literally. So, I am going to stay with them for some good time.

4 of 5 people found this review helpful.

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from CroweMacKay LLP

Thursday, May 14, 2015

Almost a week ago, I was not able to access to any service offered by Ace Cloud Hosting. On contacting the customer support, I was informed that services are under some upgrading and it was expected to take another hour for services to reinstate. I was furious to hear this as I had to work on some files urgently. Though I was very rude, the customer support behaved pleasantly. They also suggested me to work offline on the files available in backup till the online services get back in action.

Thankfully, the backup they provided was recent and I was able to get the job done well in time. I understand that upgrading actions are unavoidable for such services and Ace Cloud Hosting did the job considerably well. Only lacking I feel is that you guys should have informed me earlier that services will be down during those duration.

3 of 4 people found this review helpful.

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from SMT & Associates

Friday, April 10, 2015

They are flawless and perfect with their sales ability. I was convinced that Ace Cloud Hosting is the best possible option for me but things did not last that way for long. Setup was initiated and completed in moment after payment. But soon I faced connectivity issues with their service and support team had to get the things repaired. Their up-time issue is usually fine but sometimes turns slow. While working on some urgent needs, this issue seems unbearable.

Their overall services are fine enough. I might be criticizing them more because of the high expectations they had set during the sale, but they have not been able lived up to them.

10 of 12 people found this review helpful.

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from GHR Accounting Group

Thursday, April 2, 2015

I switched to Ace Cloud Hosting, because my previous hosting solution was not providing quality support services. It has been more than 3 months with Ace Cloud Hosting and I am now comfortable using it. However, initial phase with them was not very pleasant and I faced some issues during installation and setup. Sometimes, even minute changes in configuration were causing issues.
To be honest, that could well be because I was well adapted to the previous service that I was using. Thankfully, technical support of Ace Cloud Hosting did a more than fine job in assisted well.
I appreciate their efficiency. But more than that it was their friendliness because of which I did not switched back to my previous service. Of late, I am able to use this service finely and for most reasons I would recommend using this service.

4 of 6 people found this review helpful.

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from Johnson & Company, P.C. Michigan

Sunday, March 1, 2015

I have been using Ace services for about a year now. Their constant effort to satisfy clients is commendable. They provide you with tailor-made plans that suit your needs.

I got in touch with AceCloudHosting last summer and was pleased with the pricing they offered me. I took my time and opted for the starter plan, just to scrutinize the services. I was satisfied with their responsiveness and tech support and took the 1-year subscription. They always keep me updated with all the latest updates of the servers and other heavy applications that I use.

However, there are some minor issues that keep coming up. Server updates that are usually done on Sundays, slows down the business process a bit. If they can also change the schedule of updating windows, that would be really helpful. Printing documents becomes a hectic task sometimes, unless Uniprint software is not installed on the server.

Above all the working pattern of Ace Cloud Hosting is satisfactory.

2 of 4 people found this review helpful.

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from Carmel Vision Inc.

Wednesday, February 18, 2015

Am taking QuickBooks hosting services from Ace from almost 1 year now. There were some server downtime issues initially. Unresolved issues for many days were also a matter of concern for my company. I tried to get in touch with the technical staff and was assured of better performance but nothing much changed.

However, now they seem to have improved in those terms. Last week they delivered our 3 servers within 45 minutes.

I would still suggest this company for hosting purpose because they still have something better than the others. Their customer service has improved a lot and is professional in handling queries. The security of your private data is dealt with excellence. Login issues are very minimal and the remote access of applications works fine. There is nothing much that is alarming.

3 of 5 people found this review helpful.

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from Kemper CPA Group, LLP

Friday, January 30, 2015

I have a small firm and I have been using QuickBooks since 2012. I went into a lot of research for deciding as to who would be the best hosting provider for QuickBooks. Some were bad and some were good but in the end I rooted for AceCloudHosting. The main reason being that their pricing structure is fairly competitive and the way they treat their customer is very satisfying. Great tech support as well, all my issues and queries were promptly resolved.

There were some issues related to service interruption few days back..hope it wouldn’t happen again.

4 of 7 people found this review helpful.

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from Morris J. Cohen & CO. P.C.

Friday, January 16, 2015

I signed up for QuickBooks hosting last year with AceCloudHosting. Setup was performed instantly, right after the payment. I had no issue with their price and support; these guys are very good and responsive. But their servers or data centers are somewhat slow; they are not providing server uptime of 99.9%, as promised.
So, based on their service I have received overall positive experience and hope they would keep their promise of server uptime.

Response from Ace Cloud Hosting:
19 January 2015 at 23:11

Thank you for the feedback Kevin. We sincerely apologize for the issues faced by you. However, we have resolved the issue by getting new data centers. You are now sure to get 99.9% server uptime with us. To know more about out data centers, you can visit: http://www.acecloudhosting.com/data-centers/

10 of 14 people found this review helpful.

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This page was last updated 20 November 2017 11:53