Ace Cloud Hosting

was a great help- very knowledgeable . We use Quickbooks over the server hosted by Ace Cloud Hosting.

We have been using their services for 8 months and very happy with it. Server is up almost all the time. Speed is good. Customer service is very responsive. Prices are reasonable. What else you can ask!. Strongly recommended........

Very helpful in helping me upgrade my Quickbooks to a new version so I had the ability to email. Very Friendly service and VERY helpful!

Very good Service and quality!

PHone service is ALWAYS prompt, effective and efficient. I have always enjoyed wonderful interaction with ACE EE, who are knowledgeable, patient and thorough. Frankly staff knows more about QB functionality than many Intuit Pro Advisors!!

Very patient and helpful...

Great customer support. Very timely and diligent in making sure issues is fixed to completion.

Great service. We always have good luck with their response to any of our questions or issues.

An excellent company. Their response time is great, and the knowledge of the technicians is incredible. We've never been able to stump them, even with our crazy work flow. Can't say enough great things about them.

Vivek was very helpful today! I appreciate the great service. We use QuickBooks Hosting services over the Shared cloud server.

They helped me with a printer issue and were able to guide me easily through the steps to correct the issue. Really liked the customer service.

Escellent service. Very happy with the level of service the employee provided.

Thank you so much.

We host QB desktop on this server. Easy to use and responsive support when needed.

Quick Books is a great program online. The technical support team is also very helpful.

As always, Great, Responsive and Quick Customer response

Vivek was able to quickly figure out why I was not able to load my client to the 2017 version of QB's. He was extremely helpful.

Always the best service every time.

Always so helpful when I am having trouble logging into our Quick Books account. So very nice and quick!! I am back to work in no time at all.

It works great at times but their servers are unreliable as the network crashes fairly frequently. Also, the process to set up the cloud server was a difficult and frustrating process.

Thank you for the support and service!

There customer service is excellent. A wonderful Quick Books hosting option!

Very personable and very knowladgeable.
Kulvinder.. was a great host and solved my problem fast . good service of QuickBooks hosting..Must recommend to all.

Great support. Never have to wait to talk to someone and they are quick to follow up on any questions. Everyone is very knowledgeable. I have used them for 3 years and am very satisfied.

Very helpful in solving Quickbooks access issues over phone.

I love that the tech was willing to spend so much time working with me trying to fix my printer problems. It didn't resolve in the perfect way that I would like it to, but I have been given some good options and am able to print my labels.

Janardan was very helpful in my search for my icloud server. He instructed me, as well as took control of my issue(s) and fixed my personal server for me to use the Icloud folder. They are so helpful at Real Time Cloud Services. I have used them for my server choice for over 3 years - they are totally up on all the new features and can solve all the problems that arise in having a server. Thank you Real Time Cloud Services!!!!!!!! They are awesome!!! Joy

Responsive and helpful

Great experience. Customer service is very knowledgeable at fixing issues. Customer service fixed an issue with QuickBooks registration.

Great product but poor sales and service. I dont appreciate being lied too.

Gaurav and others worked diligently to resolve a conflict in getting my web connector to work. Though it took hours, they persevered and found the issue and got the set up working. They did not quit and they worked at it till the underlying problem was found and corrected. It wasn't an issue they were responsible for but they got it figured out none the less. Very pleased.

Very helpful!!

Great cloud-hosting option. Speedy response and full walkthrough of any tech related issues, including Quickbooks troubleshooting. Highly recommended.

Footlight Players relies on Ace Cloud for hosting its QuickBooks data. Ace is excellent: reliable and competitive. Also great customer support.

Vivek was exceptionally knowledgeable and helpful. He went directly to the problem and solved everything in a matter of minutes. I have never been disappointed with the service at Ace Cloud!

Helped me in resolving the issue. Great job.
Thanks for your help.

Quick response, all fixed! Thanks!

awesome help. Through and complete!
Thank You

This service call was very helpful.

It was awesome that they were available on a Sunday and responded very quickly and no wait time. Thank you Vivek!

Thank you for your help getting me back on quickbooks!!

Vivek saved me a 7 hour data transfer by finding a faster method that completed within 5 mins. Thanks Vivek!!

Great service, good quick resolution to our day to day issues. Have never had reliability issues either. As a business owner I would highly recommend Real Time Services

Jeff

Very helpful and patient. It was a time consuming problem and he was thorough in making sure it was complete.

The service I received today was top notch. I appreciate the prompt and efficient help that the representative provided me with.

Use QB over the Server. Very helpful. Was able to get us up and running very quickly. Polite and Professional.

Excellent assistance and quick response time!

My QB back up problem was corrected quickly and very professionally.

Always helpful and resolves the problems fast and efficient.

we use quick books
srvice was very helpful

Service was excellent!

I'm back up and running on Sage Thank you

Very helpful in fixing the issue we were having.

Love them! Always quick to answer any questions that I may have. I have been a client for the past 3 years. No issues that wasn't resolved with an email or a quick call in. Thank you! Carmen

I have been using this service with over a year. I could not be happier with it. The technicians are very helpful, whenever i have problems.

Niall

Great customer service!

Been using the ace quick books server for a month now. Has changed how I work...where I work. The customer service is what sets this apart from anything else out there. Outstanding!

Great job RTCS! Thank you for your help always - fast, professional, and reliable.

Very Helpful!

It has been long time we are using hosting services from Ace Cloud Hosting. And as per our experience this company has expertise in QuickBooks hosting, their support is awesome & knowledgeable.

Great technical support, excellent service.

Needed to transfer my data onto New Computer.
It was seamless and fast,

Chaitanya was amazing and very helpful.

Any time I have contacted them they are great

Thanks for your help, the service was great and my system is working great!

They solved the problem, though it took a really long time. They do answer the query quickly.

They are very good.
They quickly have helped me in every challenge I encounter ( self-inflected mostly).
I am very happy the are my service provider and highly recommend them

Vivek was very helpful with all the pertinent information need to connect me with QuickBooks.

Excellent Service. Great follow up. Stay with me until the item was resolved. I highly recommend their services.

Since switching to Ace Cloud Hosting from another hosting company we have been very happy with the service and support offered. They are very professional and always address any issue promptly and completely.

Great services, very professional

five star. all good.

Amazing and super fast service for my QB

the service is excellent

The service from Abhi that I received was professional, courteous and fast! He helped me with no problem and resolved the issue promptly.

Awesome customer service for assisting me with downloading and operating QuickBooks.

I have tried to update to Intuit Enterprise a year ago and gave up after endless attempts to resolve issues and explaining over and over to different customer service reps the same issue. Ace Cloud Hosting accomplishes the same thing and their Customer Service is outstanding. Dealt with the same person and he went over and above to resolve and track me down to ensure everything was working as it should. Thank you!

Excellent Service . Very knowledgeable about any question I have had and always able to resolve. Thank you.

Quick response, great service, problem solving. it is a good experience and strongly recommend it.

Always solve the problem. Always ready to help. never have to wait. Great service. We have been using them for a number of years and highly recommend them to anyone looking for cloud hosting services.

Vivek was instrumental in helping us setup a new user using Quickbooks on our dedicated server!

Very helpful! Great experience using quickbooks on our server

I was having trouble with Quickbooks on my church's remote server. I contacted Ace and the technician, Abhi, was very patient and helpful in resolving the issue. I am grateful for the service I was provided.

I worked with Dharmendra to resolve several problems we were having. We received excellent customer service and his skills were greatly appreciated!!

Excellent Service! We use quickbooks over the server and received prompt repair

Best online support for 24/7. Staff is very pleasant to work with. They go out of their way to help their clients. I will recommend with 100% confidence.

Kamal Butala

Thanks.. Great service and fast response. Very happy with the assistance.
Regards,
Ana Gorrocino

I am with Ace Cloud Hosting for about 3 year now and this company is one of the very few that I can recommend. I am using cloud hosting for QuickBooks and few other utility applications. Ace Cloud Hosting services are reasonably priced and they have a very solid 24/7 support. So far, whatever issue I run into, they have had it solved within 24 hours. Honestly, I wish there are more companies like these guys. Highly recomended!

No matter what problem I have these guys keep working until it's solved!

Excellent Service anytime. Can recommend to use the service.

We are happy with our service and quick response to any technical issues that we have. We use QuickBooks, Outlook, Proseries andmany other programs on the server.

They are so helpful with our QuickBooks and Remote Desktop. They are very knowledgable with the products.

Real Time has always helped me with any problems I have had with our Quickbooks in a timely manner. All of our users have had a easy time accessing our accounts. They do a great job.

I have been working with Real Time Data Services for a number of years now and I find them always ready to assist with no delay. I use Quickbooks primarily on their server and they always resolve any issues I have immediately. I would recommend them to anyone who needs such a service. Thank you.

Excellent service. Very pleased with the attention given by your employee.

Thank

I have used Ace Cloud Hosting since January 2016. They did an great job for me this past tax season.
I am a Lacerte, Smartvault and Quickbooks 2015 user.

Excellent job !! I called in and was on hold less than a minute. The support personnel was very polite and quick to resolve my issues. I could not be happier.

I am very happy with the services provided by Real Time Cloud Services. Their customer service has always proven to be knowledgeable and helpful.

Thank you guys for your excellent service!

I Love Ace Cloud Hosting! This product has made it possible for me to work and manage the financials for this company across the state. I have recommended it to several other companies and they love it as well! There customer support is always on top of everything!
Best Hosting Product Out there!!!

Excellent service! Fast Support request!

Very quick response from online support staff. They quickly helped to resolve my issue.

Shubh was very helpful, very patient and his assistance was prompt and accurate.

I had a very good experience with service. My log in and access problem was resolved in a timely manner.

It is hard to understand the customer support representatives at times. Also, they didn't try to understand our QB set-up when they tried to charge us more than $2,000 to upgrade to QB Enterprise 2016. We were able to get it for free since we've already paid for QB and the upgrade is free.

Great customer service. I had an issue and was able to get the issue resolved once talking to the proper people. Thank you!

The best customer service you can rely on. A real person answered the phone every time when I called and problems were solved within few hours the latest, even some time provide solution at the same time. I would highly recommend.

Very professional and took care the problem fast

Had a very good experience, and all my needs were met.

Excellent service. Very knowledgeable service tech.

Thanks you very much

We have used Ace Cloud Hosting for approximately 4 years now and have been provided very responsive support with 100% problem resolution!

excellent cust service and promptly

RTCS support was really quick to assist and help with my request. Keep up the good work Chaintanya!

Very responsive team! They added my users and licenses very promply and their response to my user permissions request was almost instant!

Great to work with - highly recommend them! Amit is great!

Very fast and helpful. Thank you!

Very helpful and patient!

All I can say is wow to the help and support I have received. Everyone at the company has been very responsive and understanding and indulgent with all of my questions and concerns. They had made it sooo easy to become a cloud hosting person. This is the best.

ACE Cloud is very helpful in solving all server issues. Always very helpful and polite. Always solves our problems!

great customer service

Excellent support. Any issues are resolved promptly.

Great service and prompt customer service on our QB hosting account.

Excellent customer and technical service.

The technical support was very helpful. They were nice, to the point, and clearly understood. Thanks!!

Real Time Data customer service has consistently answered promptly, solved problems quickly & generally helped us avoid data problems. Thank you.

Only 30 minutes before the cut-off, and we needed to update the configuration file for payroll! Would we make it? Could ACE CLOUD HOSTING make it?

The Tech Support Department quickly understood the nature of the problem, and how to fix it!

With 6 minutes to go, we were able to complete the setup and the IT department and the employees were especially excited too!

Thank-you ACE for a job well done!

Great help and very patient - THANK YOU!

Excellent customer service, quick response to issues. highly recommended.

Very good at troubleshooting my computer issue. Was able to resolve it in a very timely manner. Great customer service.

Support was extremely helpful and we quickly corrected my errors in re-installing the system to my computer. This is not the first time I have contacted support services and have always received excellent, knowledgeable and friendly service.

Very attentive and responded quickly to my request. They did everything possible to address my problem and helped map the drives and transfer files for me. As usual support worked very well. I have no complaints. Thanks you.

Quick response via chat!

Very good service, outstanding tech support. Easy to use.

Real Time has supplied us with the best customer support of any business i have worked with- and that is of hundreds of businesses we deal with. They are incredibly helpful and have always been able to solve all problems that have come up over many years of service. I HIGHLY recommend them. Best support ever.

they help me solve my QB problem very fast and attitude is very warm and good

Great service thanks!

Owning a CPA firm requires me to maintain a number of accounting applications and their requirements keep varying during and after the tax season. Ease of scalability with the plans of Ace fits best for my needs. The thing that I liked most about them is their support. I simply call them and they do all the changes with plans as per my demands. They do not force the sale or try to misguide me. Often the solution was delivered over live chat. Great job Acecloud.

I was having issues with my QB file and a representative called me right away and was able to resolve the issue on a timely basis. I am very satisfied with the quality of their service and the quick response.

Ace Cloud Hosting is good with hosting and support. I am using their hosting services for different software for accounting including Drake, ATX, QuickBooks, etc. Their plans are cost effective and even the quality of service is fine. Though they offer hosting service for all types of application, their expertise is limited to accounting. That might be their only limitation.

I have been using QB for quite some time now. And I have gathered through my experiences that one should choose the hosting party very sincerely. Because they are the ones who remain stuck with you later. Ace Cloud Hosting has done well enough, as much as I can say as a user. I had switched to them after using another hosting provider. And it been almost two years now. Except few instances when the server was down. Their customer support is just great.

Customer support is the factor for which I will always stay with Ace Cloud Hosting. I have used a couple of different service providers before Ace Cloud Hosting and being technically feeble, I could not get comfortable with the cloud. So, I had to opt for a provider that can offer the convenience with the support. Ace Cloud Hosting is certainly the best of them all. I never found myself waiting for the call to be answered, the support staff is polite and most importantly, resolves my issues effectively. They have been impressing ever since my trial period.
Now more than 2 years with them, my issues are lesser in number but their support abilities still keep getting better.

I am using the hosting services of Ace Cloud Hosting for QB Pro, Lacerate 2012-15, and MS Office Standard for a fluctuating number of users. Right from pricing to support, Ace has been thoroughly satisfying for all the applications. It’s not just me, but all the users working with me find ACH’s work appreciable.

These guys are amazing with their services. Downtime was my concern while choosing cloud services, but Ace Cloud Hosting has justified that my decision of choosing them. It has been some years since I am hosting my QuickBooks on their servers and I am yet to face any downtime issue. I have even switched the plans for a greater number of users during the tax seasons. Their effectiveness in delivering that was pretty impressive as well.

There have been occasions when I had some issues with the printing, but support staff was able to help me with that. I believe that’s acceptable with the technical stuff. The best part is that I never had to wait for the tech support- even during the rush hours. What more can I ask for?

I have been using QuickBooks Desktop for 5 years and can’t imagine my company running without it. Was a user at other company and their service was satisfactory for the first year. However in the next year it was horrible. The servers were always going down and the support staff was really unhelpful. They just put me on hold saying their technicians are looking into the problem. A colleague told me to switch to Ace Cloud which I did. The setting up and migration of my data was smooth and quick. Even after that they have been really helpful and all the problems that come up are solved instantaneously.

The servers run well with hardly any downtime. Excellent service and excellent support. Now that it’s been 6 months with them I only hope that they maintain their quality of service in future also.

Hi, I chose AceCloudHosting for QuickBooks hosting almost a year ago and I have to admit that I’m really impressed with their services. The setup was pretty fast, which was initiated right after the payment. There have been uptime issues at times. They promised a 99.9% and I think they are just able to maintain that. Support service is more than satisfactory and support guys have always been polite and friendly. Recently I hired a couple of new staff members and they weren’t all that comfortable with hosted QuickBooks. I will commend Ace Cloud’s support guys for guiding them pretty well and being patient with them.

As a customer, I’m more than satisfied with their service. I hope they continue this service quality in future also.

The thing that I like most about guys at Ace is they keep things simple and straight. The support person who assisted me was concerned about my requirements. Though he gave me some suggestions with the plan, but he did not force me for upsell.

Right from that moment, Ace Cloud has kept adding more to the positive impression. I have hardly faced any issue related with installation, setup, and rest of technical operations. Maybe some minutes of downtime in a year.

It’s been close to a year since I have been using their services and the only reason for which I had to contact them after the installation was for increasing the users. They did good job even then. It is sometimes surprising that they are continuously able to maintain pretty quick response time.

It’s been more than 2 years since AceCloudHosting has been hosting QuickBooks for me and I believe that is good enough time to judge a service.
Mostly, they have been a little lower with up time than what they promise. But their support guys have supported during the days when I was not well-versed with using QuickBooks, so I don’t mind the issue with up time. I have even faced issues with some add-ons sometimes, which can be very frustrating and annoying. Again their technical support has been able to rescue. They are able to fix the things up pretty quickly, which is impressive. So, their service is a mix of some good and some bad.

I would not say that they are offering some exceptional services, but they are not bad enough think of other option. Technically, their service may offer some rough patches, which I believe is unavoidable with such services. But their approach always sounds customer-friendly, literally. So, I am going to stay with them for some good time.

Almost a week ago, I was not able to access to any service offered by Ace Cloud Hosting. On contacting the customer support, I was informed that services are under some upgrading and it was expected to take another hour for services to reinstate. I was furious to hear this as I had to work on some files urgently. Though I was very rude, the customer support behaved pleasantly. They also suggested me to work offline on the files available in backup till the online services get back in action.

Thankfully, the backup they provided was recent and I was able to get the job done well in time. I understand that upgrading actions are unavoidable for such services and Ace Cloud Hosting did the job considerably well. Only lacking I feel is that you guys should have informed me earlier that services will be down during those duration.

They are flawless and perfect with their sales ability. I was convinced that Ace Cloud Hosting is the best possible option for me but things did not last that way for long. Setup was initiated and completed in moment after payment. But soon I faced connectivity issues with their service and support team had to get the things repaired. Their up-time issue is usually fine but sometimes turns slow. While working on some urgent needs, this issue seems unbearable.

Their overall services are fine enough. I might be criticizing them more because of the high expectations they had set during the sale, but they have not been able lived up to them.

I switched to Ace Cloud Hosting, because my previous hosting solution was not providing quality support services. It has been more than 3 months with Ace Cloud Hosting and I am now comfortable using it. However, initial phase with them was not very pleasant and I faced some issues during installation and setup. Sometimes, even minute changes in configuration were causing issues.
To be honest, that could well be because I was well adapted to the previous service that I was using. Thankfully, technical support of Ace Cloud Hosting did a more than fine job in assisted well.
I appreciate their efficiency. But more than that it was their friendliness because of which I did not switched back to my previous service. Of late, I am able to use this service finely and for most reasons I would recommend using this service.

I have been using Ace services for about a year now. Their constant effort to satisfy clients is commendable. They provide you with tailor-made plans that suit your needs.

I got in touch with AceCloudHosting last summer and was pleased with the pricing they offered me. I took my time and opted for the starter plan, just to scrutinize the services. I was satisfied with their responsiveness and tech support and took the 1-year subscription. They always keep me updated with all the latest updates of the servers and other heavy applications that I use.

However, there are some minor issues that keep coming up. Server updates that are usually done on Sundays, slows down the business process a bit. If they can also change the schedule of updating windows, that would be really helpful. Printing documents becomes a hectic task sometimes, unless Uniprint software is not installed on the server.

Above all the working pattern of Ace Cloud Hosting is satisfactory.

Am taking QuickBooks hosting services from Ace from almost 1 year now. There were some server downtime issues initially. Unresolved issues for many days were also a matter of concern for my company. I tried to get in touch with the technical staff and was assured of better performance but nothing much changed.

However, now they seem to have improved in those terms. Last week they delivered our 3 servers within 45 minutes.

I would still suggest this company for hosting purpose because they still have something better than the others. Their customer service has improved a lot and is professional in handling queries. The security of your private data is dealt with excellence. Login issues are very minimal and the remote access of applications works fine. There is nothing much that is alarming.

I have a small firm and I have been using QuickBooks since 2012. I went into a lot of research for deciding as to who would be the best hosting provider for QuickBooks. Some were bad and some were good but in the end I rooted for AceCloudHosting. The main reason being that their pricing structure is fairly competitive and the way they treat their customer is very satisfying. Great tech support as well, all my issues and queries were promptly resolved.

There were some issues related to service interruption few days back..hope it wouldn’t happen again.

I signed up for QuickBooks hosting last year with AceCloudHosting. Setup was performed instantly, right after the payment. I had no issue with their price and support; these guys are very good and responsive. But their servers or data centers are somewhat slow; they are not providing server uptime of 99.9%, as promised.
So, based on their service I have received overall positive experience and hope they would keep their promise of server uptime.