It’s been more than 2 years since AceCloudHosting has been hosting QuickBooks for me and I believe that is good enough time to judge a service.
Mostly, they have been a little lower with up time than what they promise. But their support guys have supported during the days when I was not well-versed with using QuickBooks, so I don’t mind the issue with up time. I have even faced issues with some add-ons sometimes, which can be very frustrating and annoying. Again their technical support has been able to rescue. They are able to fix the things up pretty quickly, which is impressive. So, their service is a mix of some good and some bad.
I would not say that they are offering some exceptional services, but they are not bad enough think of other option. Technically, their service may offer some rough patches, which I believe is unavoidable with such services. But their approach always sounds customer-friendly, literally. So, I am going to stay with them for some good time.