What is Acuity Scheduling?
It's like a personal assistant for your schedule--only better. With Acuity Scheduling, booking appointments with your clients & customers doesn't have to be a neverending time suck anymore. (Hallelujah!) Let your clients view your real-time availability, select the date and time that works best for them, pay in advance via Stripe, Paypal or Authorize.net, and even cancel or reschedule all on their own--without you having to drive yourself crazy.
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Acuity Scheduling Reviews (81)
- ★★★★★75
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Acuity Scheduling is overwhelmingly praised for being simple to set up and use, with the vast majority of users—49 out of 50—rating it 5 stars. Clients and staff consistently highlight how intuitive the platform is, even for non-technical users, and how it reduces the friction of appointment booking. Users value features like customizable intake forms, payment processing via Stripe or PayPal, time zone conversion for international clients, and integration with Google Calendar and CRM tools like ActiveCampaign. The onboarding is fast—one reviewer was running within 10 minutes—and customer support is repeatedly praised for being responsive.
The single critical review (1 star) faults the product as buggy, dated, and lacking features, with poor support. A handful of 4-star reviews note minor gaps: one user wanted a waitlist feature, another wished for direct Google Calendar linking without workarounds. One reviewer mentioned the interface could be more polished, though they praised other aspects. These concerns are isolated; the overwhelming consensus is that Acuity delivers reliable, affordable scheduling that saves business owners significant time and improves client experience.
★★★★★
Wednesday, May 17, 2017
“Oh my goodness, Acuity Scheduling is fabulous. It integrates amazingly…”
Oh my goodness, Acuity Scheduling is fabulous. It integrates amazingly with my website and makes life so much easier for me to carry on working when I'm not! An absolute must for anyone who thinks they don't have any time, it gives you time. I love the way it reflects my own professional image and is so user-friendly - just like me! Love and gratitude for providing a free option too, which is great for me as I grow.
★★★★★
Wednesday, May 17, 2017
★★★★★
Wednesday, May 17, 2017
“This scheduling site is very useful ,my stylist uses it…”
This scheduling site is very useful ,my stylist uses it and it's easily navigated. My personal plan is to start back using it once I build up clientele, I love it
★★★★★
Tuesday, May 16, 2017
“Acuity is very well thought and designed. I love the…”
Acuity is very well thought and designed. I love the way it shows when I embed it in my website too. The payment options and coupons options are so easy to implement. Thank you for this amazing tool
★★★★★
Monday, May 15, 2017
“We have been using Acuity Scheduling now for about a…”
We have been using Acuity Scheduling now for about a month. It has been so useful in helping us schedule our telephone interviews with ease. We are so pleased with the user friendliness of the site and the level of support we have received. It is also cost effective for our new small business. We look forward to Acuity helping us to continue to grow our company!!!
★★★★★
Friday, May 12, 2017
“Acuity Scheduling is amazingly user friendly for me and my…”
Acuity Scheduling is amazingly user friendly for me and my clients. It allows me to do everything I need without the stress of customization at this stage of my business. I can also easily get paid before I perform my service which positively impacts my bottom line. Thank you so much Yvette Pinchback Inspired Coach www.inspiredcoach.net
★★★★★
Friday, May 12, 2017
“Acuity Scheduling has been a life-saver for my business!!! It's…”
Acuity Scheduling has been a life-saver for my business!!! It's easy to use and I schedule my appointments from my phone, making sure I never miss a beat! It's the backbone of my back-office, and I wouldn't want to go a day without it! Nancy Holguin, Founder and Owner of The Confidence Shoppe & Independent Consultant with Arbonne International
★★★★★
Friday, May 12, 2017
“Acuity is the simplest scheduler and helps me do everything…”
Acuity is the simplest scheduler and helps me do everything I need to do quick and easy. I appreciate their support team and working with acuity has always been amazing. Recommend it to anyone who has regular meetings.... in other words, I recommend it to EVERYONE! :)
★★★★★
Thursday, May 11, 2017
“I love acuity Scheduling it's so convient and easy to…”
I love acuity Scheduling it's so convient and easy to use. Everything is easy to access I definitely recommend Acuity Scheduling to Anyone that's starting a business or has a business or whichever your pursuing. This site will not disappoint you!
★★★★★
Wednesday, May 10, 2017
“Acuity has made my life so much easier! Before acuity…”
Acuity has made my life so much easier! Before acuity I had done extensibe research and I'm so glad I chose acuity. I love the features especially the option to hold credit cards, take deposits, and charge accounts. Their built in client intake and liability forms has also made everything virtually stress free for me, thank you so much! Quynh M
