What is Asura Hosting?
Cheap Web Hosting, Reseller hosting and Dedicated Servers.
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Asura Hosting Reviews (139)
- ★★★★★81
- ★★★★★12
- ★★★★★2
- ★★★★★5
- ★★★★★39
Review Summary
Generated using AI from real user reviews
Asura Hosting has a sharply divided user base, with enthusiastic long-term customers praising affordability and responsive support, while others report severe reliability and stability problems.
Satisfied users—many with 2+ years tenure—consistently highlight helpful, patient support staff (particularly someone named Mike) who go beyond typical hosting provider assistance. They praise competitive pricing, solid performance for web and streaming services, and willingness to help with setup and troubleshooting. A streaming radio customer noted zero downtime over two years; a freelance agency has used them for four years across multiple client sites. Reseller and small-business users often describe them as reliable and recommend them actively.
Dissatisfied customers report persistent downtime, technical instability, and unresponsive support. Issues include sites failing to load, WordPress editor failures, 500 errors, unexplained outages lasting 8+ hours, and slow ticket response times (sometimes 5+ days or longer). Several users claim support dismissed legitimate server problems as user error. Some complained of unmet promises—unlimited storage that has hidden limits, domain transfers taking days without communication, and backup restores that destroyed weeks of data. A few reported data privacy concerns, claiming customer information was sold without consent.
The company also faced scrutiny during a move to a new Swiss location, with multiple reviews mentioning staff unavailability tied to that transition. Long-standing customers note a decline in service quality over recent months.
★★★★★
Monday, April 19, 2021
“Absolutely 10/10! Top notch support for my new hosting business.…”
Absolutely 10/10! Top notch support for my new hosting business. Resolved all my issues really quickly! Thank you Guys. Andy www.punchwebhosting.co.u.uk
★★★★★
Monday, March 29, 2021
“Features are okay in terms of server and affordable. But…”
Features are okay in terms of server and affordable. But Technical Support issue takes more than 5 days issue not resolving in terms of the server even it is a global issue.
★★★★★
Saturday, March 20, 2021
“I had a third party technical problem, the team at…”
I had a third party technical problem, the team at Asura helped me understand the problem and gave me advice and support to resolve it. Fantastic service!
★★★★★
Sunday, January 24, 2021
“By far the best host I've used, support is amazing.…”
By far the best host I've used, support is amazing. Its hard to believe honestly. Just give them a shot - you'll be pleasantly surprised!
★★★★★
Sunday, January 24, 2021
“Very fast! Affordable! Customer service respond fast! I recommend to…”
Very fast! Affordable! Customer service respond fast! I recommend to everybody!
★★★★★
Sunday, January 24, 2021
“Extremely well run company, honestly the guys behind them are…”
Extremely well run company, honestly the guys behind them are superb! Hosting is excellent and support is great, thought I would just show some love back for their excellent service for the time I've spent with them since 2016. Thank you!
★★★★★
Wednesday, January 13, 2021
“bad service , site goes down always. cant handle more…”
bad service , site goes down always. cant handle more traffic
★★★★★
Tuesday, January 5, 2021
“I am a very opinionated person, and I can certainly…”
I am a very opinionated person, and I can certainly say that I have some expectations when it comes to customer service... I may have felt some hickups over the last 3 years, but that's all me. These guys are worth every penny... and honestly, for the price, its not very many pennies (Great prices!). Customer service can take up to 4 hours with a normal support ticket, but if you need them, they're quick with their high priorities (as long as everyone follows the rules ;) ) These guys saved me big today, and that's why I am writing this review, because they are worth it. I accidently deleted a file on my server, and they were able to recover it with a backup on their end, created just under 5 days ago.. How brilliant! Stop looking, just go with them. What are you waiting for?
★★★★★
Wednesday, November 4, 2020
★★★★★
Sunday, November 1, 2020
“As not all that familiar with web hosting terminology and…”
As not all that familiar with web hosting terminology and the latest technology in this field (I am just a consumer) I must say that Asura Hosting is one of the most pleasant companies I have ever worked with. They have patience, knowledge and great customer service skills. The other day I had problems uploading through FTP, I submitted a ticket and Mike helped me until the problem was solved. Great host! :D
