What is Asura Hosting?
Cheap Web Hosting, Reseller hosting and Dedicated Servers.
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Asura Hosting Reviews (139)
- ★★★★★81
- ★★★★★12
- ★★★★★2
- ★★★★★5
- ★★★★★39
Review Summary
Generated using AI from real user reviews
Asura Hosting has a sharply divided user base, with enthusiastic long-term customers praising affordability and responsive support, while others report severe reliability and stability problems.
Satisfied users—many with 2+ years tenure—consistently highlight helpful, patient support staff (particularly someone named Mike) who go beyond typical hosting provider assistance. They praise competitive pricing, solid performance for web and streaming services, and willingness to help with setup and troubleshooting. A streaming radio customer noted zero downtime over two years; a freelance agency has used them for four years across multiple client sites. Reseller and small-business users often describe them as reliable and recommend them actively.
Dissatisfied customers report persistent downtime, technical instability, and unresponsive support. Issues include sites failing to load, WordPress editor failures, 500 errors, unexplained outages lasting 8+ hours, and slow ticket response times (sometimes 5+ days or longer). Several users claim support dismissed legitimate server problems as user error. Some complained of unmet promises—unlimited storage that has hidden limits, domain transfers taking days without communication, and backup restores that destroyed weeks of data. A few reported data privacy concerns, claiming customer information was sold without consent.
The company also faced scrutiny during a move to a new Swiss location, with multiple reviews mentioning staff unavailability tied to that transition. Long-standing customers note a decline in service quality over recent months.
★★★★★
Tuesday, March 31, 2020
★★★★★
Tuesday, March 17, 2020
“Just a bit hard to use for first timers, but…”
Just a bit hard to use for first timers, but I did contact them for some help getting wordpress up and running and they immediately helped me out and got an installation running, thought I would write something in return a couple months later once I got a feel for the product. Really good job guys! Would recommend this host to everyone looking for a solid company to save some money.
★★★★★
Monday, March 2, 2020
“Tried them out since 2017 and I got to say…”
Tried them out since 2017 and I got to say they are outstanding. Support is exceptional (I dealt with Mike and he really did go out of his way to help me out) I run about 10 different sites on a couple hosting plans from them and everything has worked out smoothly since. If your looking for a solid, cheap host then pick them, honestly surprised at how well they run things.
★★★★★
Monday, February 24, 2020
“Overall a really really good host. Been with them since…”
Overall a really really good host. Been with them since 2017 and never looked back, currently have around 30 different sites hosted with them and do they save me a lot of money and are always evolving. Probably also one of the most transparent hosts I have been with, always keeping us informed on changes, maintenance, upgrades, etc so we can plan ahead. Also seeing someone reply and answer my tickets within minutes is honestly a breath of fresh air for once!
★★★★★
Sunday, February 16, 2020
“don't sign with these guys they broke my site on…”
don't sign with these guys they broke my site on a server issue blaming it on a plugin but I also have the website running on a different backup location also a different host and no problems at all it serves as a failsafe for me as I get a lot of traffic at the present ill itemize my issues over the few years with these guys a lot of downtime intermediate I had installed an uptime robot because of this and prove to them to actually fix this it kept coming up over the time and i kept having to get this fixed my site would go down all the time when you tried to make a purchase this nearly pushed me over the edge but they had a hacker that apparently was altering things I gave them a chance this time website was acting the same no updates etc had been made for over a month but apparently it was a plugin rather than ask if they can delete this they just did on my live website not make a copy to make sure it doesn't break my website all in all, there is way more these are the big problems I have over 200 tickets over 1 issue or another over 18 months being with them id say just go with a good host like yeah if your business isn't making money yet I guess they will do the job but id suggest the following guys I have several clients using them and they are good and to be honest really fast load times http://www.a2hosting.com/refer/263327 its a referral link but well if I'm going to suggest someone might as well use it but I have been managing a clients website with them for more than 1 year and no problems at all I meant to switch to them ages ago never got around to it
★★★★★
Sunday, December 22, 2019
“Honestly a true gem. I dealt with Mike in the…”
Honestly a true gem. I dealt with Mike in the support department and he was extremely helpful and went the extra length for me when setting up my site. Site runs extremely smooth now for almost 6 months already. Much appreciated!
★★★★★
Tuesday, December 17, 2019
“Honestly a great host, my account was provisioned on a…”
Honestly a great host, my account was provisioned on a server with literally almost everything - I managed to contact their support to help with a PHP extension (I installed a wordpress plugin that wasn't playing too nice) and got it solved within minutes!
★★★★★
Tuesday, December 10, 2019
“This hosting isn't terrible if you just want a simple…”
This hosting isn't terrible if you just want a simple landing page or something. But the quality reflects the price. It's very inexpensive hosting, but what you save in dollars you pay for in headaches (and possibly dollars since the server gets bogged down.) I have a site I was trying to put up on the site, transferred over from another hosting. The site was working just fine with the other hosting service, but the moment I moved it over the site broke. I tried moving files over multiple times and got nothing. I found that the issue might be the PHP version it was running. I tried to change from PHP 7.1 native to PHP 7.2+, still nothing. I also go hit/miss if the site would even load. At the moment I am getting "This site can’t be reached *** took too long to respond." The servers are easily overloaded and the crashing is constant.
★★★★★
Monday, October 7, 2019
“Great hosting! Liked the low prices. Began to use since…”
Great hosting! Liked the low prices. Began to use since the beginning of 2017 and still use, my sites are loaded perfectly! Recommend! Good luck to this hosting!
★★★★★
Tuesday, July 23, 2019
“Been using this company for years, fantastic service and support”
Been using this company for years, fantastic service and support
