What is Atera?

Atera provides an All-in-One Management Platform for IT Support companies, MSP's and VAR's. From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together. Atera has operations in the United States, Europe and Asia.

Less hassle, more control and an MSP strategy that actually works.

Serchen Index

55.00
93
Employees
913
Subscribers
885
Followers
3,778
Likes

Atera Key Features

RMM

PSA

Remote Access

IT Management

Network Discovery

Patch Management

What is Atera?


Atera Product Details

Real-Time Monitoring and Alerts Instant alerts with customizable options that enable you to decide what you get alerted to. Customizable Email notifications for failures or alerts. Get real-time status on: -System resources -Logged in users -Network & IP Monitoring -SNMP Monitoring -Windows updates -SQL Server -Exchange -Active Directory -VMware -Hyper-V & SNMP enabled device

IT Automation Atera includes pre-configured administrative and maintenance tasks that can be applied to servers and workstations, both per specific device and for whole companies and groups. These are quick and easy to configure: -Create System Restore Point -Delete Temp Files -Delete Internet History -Reboot -Shutdown -Defragment (All disks) -Run Checkdisk (All disks) -Run Full System Scan -Check for New Updates

Patch Management Atera offers a complete platform for automating Patch Management in a simple and quick to implement the methodology. Patch Management can be applied on individual devices and groups, including; -Run Windows Update: All / Critical / Important / Security. -Run Windows Update: Service Pack -Install Microsoft Office Updates -Install Driver Updates (Hardware) -Install Java updates -Install Adobe updates -Reboot If Needed

Advanced Maintenance without taking over remote PC’s Advanced Maintenance without taking over remote PCs; Service Manager, Task Manager, and Program Manager, uninstall applications, run scripts, install patches, and with the Command Prompt access running almost any command is feasible.

Customer Relationship Management Manage all of your customers from just one system with a 360◦ view. Atera organizes all of your customer information in one place, including all relevant RMM and PSA information in-one view: Contacts, Contracts, SLA, Devices, Tickets, encrypted password repository, and miscellaneous attachments.

Helpdesk and Ticketing Manage your helpdesk like a pro with Atera’s simple and intuitive ticketing and time tracking system


Countries Atera Services Available In

Atera is available globally.


Atera Pricing

Just Pay per Technician: unlimited devices & agents, no hidden costs and no on-boarding cost. Plans start at $79/month


Atera Free Trial Information

Start Your 30-day Free Trial, all features included, no credit card required.


Atera Support & Customer Service

Our support team is available for you 24/7, trailer, and costumers. Our support is in English, via email or chat. Please send an email to [email protected]


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