Real-Time Monitoring and Alerts
Instant alerts with customizable options that enable you to decide what you get alerted to. Customizable Email notifications for failures or alerts.
Get real-time status on:
-Logged in users
-Network & IP Monitoring
-Hyper-V & SNMP enabled device
Atera includes pre-configured administrative and maintenance tasks that can be applied to servers and workstations, both per specific device and for whole companies and groups. These are quick and easy to configure:
-Create System Restore Point
-Delete Temp Files
-Delete Internet History
-Defragment (All disks)
-Run Checkdisk (All disks)
-Run Full System Scan
-Check for New Updates
Atera offers a complete platform for automating Patch Management in a simple and quick to implement the methodology. Patch Management can be applied on individual devices and groups, including;
-Run Windows Update: All / Critical / Important / Security.
-Run Windows Update: Service Pack
-Install Microsoft Office Updates
-Install Driver Updates (Hardware)
-Install Java updates
-Install Adobe updates
-Reboot If Needed
Advanced Maintenance without taking over remote PC’s
Advanced Maintenance without taking over remote PCs; Service Manager, Task Manager, and Program Manager, uninstall applications, run scripts, install patches, and with the Command Prompt access running almost any command is feasible.
Customer Relationship Management
Manage all of your customers from just one system with a 360◦ view. Atera organizes all of your customer information in one place, including all relevant RMM and PSA information in-one view: Contacts, Contracts, SLA, Devices, Tickets, encrypted password repository, and miscellaneous attachments.
Helpdesk and Ticketing
Manage your helpdesk like a pro with Atera’s simple and intuitive ticketing and time tracking system