CallTower

CallTower

3 Reviews

What is CallTower?

Since its inception in 2002, CallTower has evolved into a leading cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Microsoft® Teams Direct Routing, Office 365, GCC High Teams Audio Conferencing and PSTN, Native Skype for Business, Cisco® HCS, Webex, CT Cloud, CT Cloud Boost, CT Cloud Meeting powered by Zoom and three contact center options, including Five9 for business customers.

CallTower enhances our clients’ strategic and operational capabilities by integrating VoIP service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global network solutions into one reliable platform.

Serchen Index

69.07
131
Employees
42
Subscribers
9,681
Followers
350
Likes

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CallTower Reviews

2.3

Good!

3 Reviews

Last reviewed on
03 April 2021

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Monday, April 5, 2021

I’ve seen many negative reviews of this company. Add mine to those who are dissatisfied with CallTower. I have been tying to CANCEL this service for many months as the company utilizing CallTower services is no longer in service. I’ve sent many requests for cancellation of service. In one e-mail they responded if i wanted to port any of the lines to another service and I simply replied “no.” Eventually when I spoke and e-mailed back to them they said the didn’t understand what my response “No” meant. One excuse after another. Once I canceled the credit card for the account they were somehow able to “hack” into the the subaccount of my wife and charge that account. What word do i use? Unethical? I have not used Call Tower for many months (I moved out of my office space last year) and they continue to bill me.

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Wednesday, December 18, 2019

Terrible company and very crooked. They cancel commission agreements and will steal an MSP's clientele. I would stay far away from Call Tower.

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Response from CallTower:
19 December 2019 at 05:56

To Jim - CallTower understands there was some displeasure on your part with our partner agreement. As your organization did not comply with the agreement, the agreement is being enforced properly and as outlined - as any business venture would in this situation. We appreciate all you have done and we wish your organization the best moving forward. Thank you.

1 of 2 people found this review helpful.
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Monday, October 21, 2013

CallTower is great because it lets me connect my business to many different communication services. You dont get just the typical phone service, but you also get easy to use conference programs, great support if you ever need help, wonderful cloud services, and much more. This lets me connect my business and interact with many other business with ease. And even better, THIS STUFF IS CHEAP!!! Not expensive at all for how much you get. All good business must get CallTower!!!

1 of 4 people found this review helpful.
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