I don't know where to begin. Intermedia is moving to the top of the world. Intermedia owns their hosting service, they don't lease or pay a sub-lease like others do. This gives Intermedia the edge on pricing, that's why they don't charge any fees, and no subscription charges, you only pay month to month. I'm glad I switched. On day 1, I had a problem. I called them at 2am, these folks were there, ready to help and it turns out it was a error that I made. Even with that thought in mind, they didn't hang up, they stayed with me until things were running smoothly and there was no charge. Intermedia is really ready to help you get set up and running, you are not left in the dark.