Carbonite

Carbonite

2 Reviews · Last reviewed on 31 January 2017

What is Carbonite?

About Carbonite

Carbonite, an OpenText company, offers all the tools necessary for protecting data from the most common forms of data loss, including ransomware, accidental deletions, hardware failures and natural disasters. From automated computer backup to comprehensive protection for physical and virtual server environments, Carbonite ensures the accessibility and resiliency of data for any system.

What is Carbonite?

Carbonite® began in 2005 as the answer to the question: "Why can't there be an easy and affordable way to back up files online?" Founded as a company serving primarily homes and small business users, Carbonite now protects data for more than 1.1 million customers and organizations.

In 2016 and 2017, Carbonite acquired EVault and Double-Take Software, expanding Carbonite's data protection portfolio and providing enterprise-grade solutions. In 2019, Carbonite acquired Webroot, which created comprehensive approach to endpoint protection through cloud-based cybersecurity, paired with cloud-based backup and recovery.

Carbonite was acquired by OpenText, a global leader in Enterprise Information Management, in 2019. Together, we are a market leader in cyber resilience, offering total endpoint protection and disaster recovery for any sized business.

Serchen Index

86.00
791
Employees
2,410
Subscribers
15K
Followers
65K
Likes

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Carbonite Reviews

1.0

OK.

2 Reviews

Last reviewed on
31 January 2017

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Tuesday, January 31, 2017

I purchased a new computer. When I tried to upload my data to the new version of QuickBooks I was informed by Carbonite restoring and importing data isn't their responsibility. I could pay someone to do it. I inaccurately believed moving my subscription to the new computer meant it was moved and ready to go. I had to get the old computer out of the closet, set it back up, then save the QB information to a flash drive. QB support was incredible. Lesson learned.

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Friday, February 19, 2016

I used the backup.....all good. I attempted to pay a subscription fee (required) and the software sent me into an infinite loop and would not let me pay.

I spoke to customer service who were unable to assist me or take a payment over the phone.

Now I cannot access my files until my subscription is paid....and cannot pay the subscription.........EXTORTION.

DO NOT USE THIS COMPANY

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This page was last updated 29 March 2018 08:10