Carbonite Reviews

Julie Laughlin from Literacy Lubbock

I purchased a new computer. When I tried to upload my data to the new version of QuickBooks I was informed by Carbonite restoring and importing data isn't their responsibility. I could pay someone to do it. I inaccurately believed moving my subscription to the new computer meant it was moved and ready to go. I had to get the old computer out of the closet, set it back up, then save the QB information to a flash drive. QB support was incredible. Lesson learned.

HKSjones

I used the backup.....all good. I attempted to pay a subscription fee (required) and the software sent me into an infinite loop and would not let me pay.

I spoke to customer service who were unable to assist me or take a payment over the phone.

Now I cannot access my files until my subscription is paid....and cannot pay the subscription.........EXTORTION.

DO NOT USE THIS COMPANY