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About CareCloud

CareCloud is a leading provider of cloud-based practice management, electronic health record (EHR), and medical billing software and services for medical groups. The company's products are connecting providers to one another – and to their patients – through a fully integrated digital healthcare ecosystem that can be accessed on any browser or device.

CareCloud is helping thousands of physicians to increase collections, streamline operations and improve patient care in over 48 states and currently manages over $2 billion in annualized accounts receivables on behalf of its revenue cycle management clients.

To learn more about CareCloud, please visit

CareCloud Product Details

Practice Management (PM)

Track, manage and optimize financial and administrative processes with modern practice management software.

CareCloud Central is a medical practice management solution that boosts productivity by automating the day-to-day tasks that can slow an office manager down. Central delivers much more than medical billing software. Sure, it has the tools to help generate cleaner claims and reduce denials, but our easy-to-use practice management software also streamlines your workflow to deliver seamless handoffs across departments.

Electronic Health Records (EHR)

Work smarter and drive better clinical, financial and operational outcomes with our top-of-the-line EHR.

Get all of the tools you need to deliver better patient care – from managing patient flow to ePrescribing – with our complete certified EHR. Charts, our EHR software, also integrates seamlessly with CareCloud Central, our practice management system, for a single clinical, administrative and financial solution. In addition to simplifying clinical handoffs, CareCloud also features patient engagement and clinical reporting tools that allow you to drive better patient outcomes.

Revenue Cycle Management (RCM)

Complete Revenue Cycle Management. You focus on your patients. We focus on your payments.

CareCloud Concierge is a complete revenue cycle management solution that allows you to shift the heavy lifting around getting paid, so you can focus more on patients and worry less about collections. Modern RCM software and real-time analytics combine with our specialized back-office team to help your practice improve profitability, eliminate administrative burdens, and adapt better to industry change.

Increase collections by 7% or more and reduce staffing costs with our specialized back-office team handling critical parts of your revenue cycle.

Countries CareCloud Services Available In

United States

CareCloud Key Features

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • Insurance Eligibility Verification
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Scheduling
  • Physician Scheduling

CareCloud Reviews


Out of 5 stars
(8 Reviews)


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from North Branch Dermatology LLC

Monday, March 12, 2018

'Love my software'

Medical Practice, 1-10 employees
Used the software for: 2 years

Comments: Nothing more to say

Pros: Has many perks that make my job easier including zip 4 and NPI database. Very easy to loop up existing appointment for patients as well

Cons: Waiting for a users conference. Also only using PM side of system as we use a different EHR system that is Dermatology focused

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from Clearlyderm

Monday, March 5, 2018

'Reliable Services'

Medical Director
Medical Practice, 51-200 employees
Used the software for: 1-2 years

Comments: Overall excellent product

Pros: Very reliable and dependable service that benefits my patients and helps me to better take care of them and their needs

Cons: Can be costly to use and that sometimes makes it more difficult to use and get the benefits of for my patients

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from Advanced Retina & Eye Cancer Center

Monday, March 5, 2018

'Easy to use.'

Back office tech
Medical Practice, 1-10 employees
Used the software for: 2 years

Pros: I really like that this system is user friendly. It's easy to navigate through and like that you can upload document to it.

Cons: When starting up the system it takes a while to come up. And if your computer does not have adobe flash, it will not work.

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from Encore Urology

Tuesday, February 27, 2018

'Top quality billing and administrative information system'

Executive Director
Medical Practice, 11-50 employees
Used the software for: 2 years

Comments: The Service and Support is top notch. Customer Care stays on an issue until it is resolved, and resolved timely.

Pros: Care Cloud is very intuitive and easy to use. It is fast and efficient. I can data mine and get reports that best help me manage.

Cons: I would like more front end "Scrubbers" that help make sure claims are complete and correct before they go out.

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from iScribes

Monday, February 26, 2018

'An EMR disguised as an App'

Scribe Manager
Hospital & Health Care, 51-200 employees
Used the software for: 6-12 months

Pros: CareCloud functions like any old app you may find on your smartphone. The set up is very intuitive and you know where to click to go find things. It is also web based so easy to access from wherever you may be!

Cons: CareCloud is, at it's root, still an EMR and has the hiccups that we see in all of them. There are glitches and problems, but the support team is amazing and has helped us through them all.

Overall: EMR without the strings!

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from River Region Psychiatry

Tuesday, January 16, 2018

'Great software for large practices!'

Business Manager
Mental Health Care, 11-50 employees
Used the software for: 2 years

Pros: CareCloud offers a VERY user-friendly platform with a lot of functions. It was great to use this software for a large group of 10 providers.

Cons: Customer support could be difficult at times, but CareCloud works hard to provide larger clients with a representative that can touch base personally and more frequently.

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from We do the Billing for J Parks Medical, LLC

Friday, December 29, 2017

'The software is easy, and enjoyable.'

Certified Professional Coder (CPC), Medical Biller, Data Entry
Medical Practice, 1-10 employees
Used the software for: 2 years

Comments: The staff are always very nice, and helpful. The software again is easy, quick, and enjoyable.

Pros: The software is fast, and easy. I make sure that I have all the information that is needed to add a new patient, enter charges, or post money. It takes less time to enter all your information if you have all the information correct the first time.

Cons: Maybe running A/R reports. Sometimes I do not know if the report is pulling up all the information of not.

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from acg

Monday, December 15, 2014

Poorly designed EMS, slow to resolve problems, Numerous software glitches, You have to manually save charts or huge portions sometimes disappear.

6 of 6 people found this review helpful.

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This page was last updated 21 March 2018 06:30