Cloud 9 Service has substantially degraded. They do not even deserve a one star ! Since the Malware incident, calling them has become difficult.
They bill us wrong. Ask us to prove if we sign up with them before. It is obvious we have provided Quickbook licenses to them before. Yet , they suggested , we did not provide them quickbook licenses.
We have been with them with almost a year, how is it possible that we do not have our quickbook licenses with them? Instead, they have charged us quickbook lease fees and refused to credit us.
Customer manager has very bad attitude!
Anyone deciding to go with cloud9, should think twice!