cloudabove
★★★★★ 5.0 · 210 Reviews
What is cloudabove?
Performance focused Personal web hosting with unparalled, five star support based in the UK
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cloudabove Reviews (210)
- ★★★★★210
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Review Summary
Generated using AI from real user reviews
Cloudabove delivers exceptionally consistent service across customer support, reliability, and value—all 50 reviews award 5 stars with no critical complaints.
Users praise responsive support staff above all else. Reviewers repeatedly highlight fast response times, often measured in minutes to hours rather than days, and describe team members by name (Ryan, Alex, Ashley, Steve) as knowledgeable, patient, and willing to solve problems that extend beyond pure hosting issues. Migration from other providers is a common theme, and users consistently credit Cloudabove's hands-on approach to making the transition smooth and stress-free. Several mention recovering quickly from security incidents or outages. Long-term retention is notable—many customers report 5+ years with the company, some since it operated under a previous name.
Pricing appears competitive without hidden charges—users mention good value relative to larger competitors and appreciate transparent billing. Environmental credentials (carbon offsets and tree-planting) also resonate with some customers. Technical performance receives steady praise, with mentions of fast servers and reliability, though one user notes Cloudabove does not host Windows-based solutions.
The only substantive limitation visible is the absence of Windows hosting support. Otherwise, these reviews present an uniformly positive picture with no trade-offs or dissatisfaction mentioned across the sample.
★★★★★
Friday, July 1, 2016
“I have used Cloudabove hosting for several years now and…”
I have used Cloudabove hosting for several years now and I couldn't be happier with their service and support. I have run into a few speedbumps along the way and the great team over at Cloudabove have always been able to fix the issues and get things working how they should. I couldn't recommend them highly enough.
★★★★★
Monday, May 23, 2016
“I have had a headache with web hosting in the…”
I have had a headache with web hosting in the past but couldn't be happier since moving to Cloudabove. They approached me on Twitter whilst my website was down during Black Friday in a very professional and friendly way. The transition was quick and easy, and they are very responsive whenever I have issues. Would definitely recommend.
★★★★★
Monday, May 16, 2016
“Extremely pleasant to deal with Cloud Above. They have sorted…”
Extremely pleasant to deal with Cloud Above. They have sorted out all my (self-created) issues with the minimum of hassle. I can't recommend this company highly enough.
★★★★★
Tuesday, April 26, 2016
“What are you waiting for?! Just move your websites and…”
What are you waiting for?! Just move your websites and domains to these guys! I have used Cloud Above for a number of years now for multiple clients and I can't fault their excellent and incredibly helpful support or their hosting/domain services. Definitely recommended.
★★★★★
Tuesday, April 19, 2016
“Highly professional, extremely helpful, very responsive. I can not fully…”
Highly professional, extremely helpful, very responsive. I can not fully express how fantastic these people are! On multiple occasions they have gone way above and beyond what one could reasonably expect. I wouldn't hesitate to recommend them to anyone looking for a quality hosting provider.
★★★★★
Friday, April 8, 2016
“Friendly and reliable team, always do their best to simplify…”
Friendly and reliable team, always do their best to simplify anything technical, I highly recommend (we moved all our sites over to them due their service).
★★★★★
Wednesday, March 16, 2016
“Excellent service - very friendly, really helpful, and forgiving of…”
Excellent service - very friendly, really helpful, and forgiving of beginner questions such as those I asked. Heard great things about them from some colleagues so switched my hosting over, & have been very impressed with the results so far.
★★★★★
Tuesday, March 8, 2016
“I bumped into Ryan and Ashley on the interwebs many…”
I bumped into Ryan and Ashley on the interwebs many years ago, before they started CloudAbove (formally South West Broadband) and they were both extremely helpful to me despite not knowing me! Nothing has changed over the years, they always have been incredibly helpful. I actually shared a server with them back then. They trusted me and I trusted them. I now use their services and rent my V.P.S.s and hosting from them as they are so good, they take all of the hassle out of hosting. On top of all this, their prices are the best to my knowledge, certainly when you add in the flawless, bend over backwards help they give! It's worth noting that they have a full five star rating here and for good reason. Simply the best! Absolutely nothing bad to say about them, which is unheard of today. Hopefully one day I will get to meet them! :-)
★★★★★
Tuesday, March 1, 2016
“Stunningly good service. We needed to set something up quickly…”
Stunningly good service. We needed to set something up quickly and move lots of sites and I just can't rate their support highly enough. And very friendly, too :)
★★★★★
Tuesday, February 2, 2016
“Cloud Above are decent. They get things done promptly and…”
Cloud Above are decent. They get things done promptly and ive always found them pretty friendly and helpful. Ive been with them for a few years now and they've never let me down.
