cloudabove
★★★★★ 5.0 · 210 Reviews
What is cloudabove?
Performance focused Personal web hosting with unparalled, five star support based in the UK
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cloudabove Reviews (210)
- ★★★★★210
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Review Summary
Generated using AI from real user reviews
Cloudabove delivers exceptionally consistent service across customer support, reliability, and value—all 50 reviews award 5 stars with no critical complaints.
Users praise responsive support staff above all else. Reviewers repeatedly highlight fast response times, often measured in minutes to hours rather than days, and describe team members by name (Ryan, Alex, Ashley, Steve) as knowledgeable, patient, and willing to solve problems that extend beyond pure hosting issues. Migration from other providers is a common theme, and users consistently credit Cloudabove's hands-on approach to making the transition smooth and stress-free. Several mention recovering quickly from security incidents or outages. Long-term retention is notable—many customers report 5+ years with the company, some since it operated under a previous name.
Pricing appears competitive without hidden charges—users mention good value relative to larger competitors and appreciate transparent billing. Environmental credentials (carbon offsets and tree-planting) also resonate with some customers. Technical performance receives steady praise, with mentions of fast servers and reliability, though one user notes Cloudabove does not host Windows-based solutions.
The only substantive limitation visible is the absence of Windows hosting support. Otherwise, these reviews present an uniformly positive picture with no trade-offs or dissatisfaction mentioned across the sample.
★★★★★
Friday, December 2, 2016
“THE best hosting company. We've been with Cloudabove since 2012…”
THE best hosting company. We've been with Cloudabove since 2012 and can not fault the level of service they have given us. In the past we had our own servers in a datacentre so truly appreciate how hard it can be keep hosting customers happy. I can count on one hand the times since 2012 we have had a "outage". When we contacted the team they were already on it and with in minutes everything came back up! One client we had, a Hotel Chain received all their bookings via email, so availability of their email system was key to their business. We had no concerns in using a coludabove. Unlike the expensive "big named" supplier they used before, the cloudabove server NEVER went down.
★★★★★
Friday, November 18, 2016
“Always helpful and professional with a genuine personal touch. They…”
Always helpful and professional with a genuine personal touch. They are so good with their customer service it's something we aim to emulate ourselves. They also have great technical insight and are willing to help even with things slightly out of their remit.
★★★★★
Tuesday, October 18, 2016
“5 Stars isn't enough for these guys. They're the most…”
5 Stars isn't enough for these guys. They're the most professional, helpful and customer friendly company I have ever worked with and I will be putting all my future website activity through them. Brilliant service, thank you.
★★★★★
Tuesday, October 11, 2016
“It's not very often people get around to leaving positive…”
It's not very often people get around to leaving positive reviews but if there is a hosting provider worthy of 5 stars, then it is definitely CloudAbove. We have trusted them with providing a rock solid platform for client websites we produce. They can provide a huge range of hosting and associated services, but above all their customer support is far and away the best we have experienced. Highly responsive and very good at what they do, we can highly recommend CloudAbove.
★★★★★
Tuesday, October 4, 2016
“Fantastic Hosting. A good range of options and services, but…”
Fantastic Hosting. A good range of options and services, but where they really excel is on customer support. Very fast, very helpful and superb technical knowledge. Highly recommended.
★★★★★
Tuesday, August 16, 2016
“Brilliant support and service :) Thank you xx”
Brilliant support and service :) Thank you xx
★★★★★
Thursday, August 4, 2016
“These guys have provided us a great service, both in…”
These guys have provided us a great service, both in terms of deliverability and customer service. Would highly recommend for business customers!
★★★★★
Tuesday, August 2, 2016
“I have been with Cloudabove for a few years now…”
I have been with Cloudabove for a few years now and they never ever stop amazing me, questions are answered very quickly and efficiently, i am a novice when it comes to working on web hosts etc... i have managed package and the team there, Ryan and Ashley are always glad to help, they've done everything for myself and my company, from setting up the webspace to fixing errors in our code / site settings. if you are looking for a webhost, you've found the right one with cloudabove, look no further, there mission statement and commitment to there customers is the best i have ever seen, i have been with other companies that promise the earth, the team at cloudabove deliver on those promises without hesitation. truly an amazing company to be working with, sign up i promise you will not regret it.
★★★★★
Tuesday, August 2, 2016
“Such fantastic service. Have contacted cloudabove with serveral issues (all…”
Such fantastic service. Have contacted cloudabove with serveral issues (all my own fault) and they replied immediately and fixed the problem straight away. Will definitely be renewing my hosting with them in the future.
★★★★★
Tuesday, July 19, 2016
“Without a doubt the best hosting company on earth. Lightning…”
Without a doubt the best hosting company on earth. Lightning fast optimised servers, zero overloading of server resources, technical support that goes above and beyond and extremely competitive prices.
