An excellent, scaleable, stable, great value hostel solution
Pros - Scaleability, Ease of use, UX, Cloud-based
Cons - Cloud-based, support hours as we are in a different time zone, rigidity of custom development.
We made the decision to implement Cloudbeds across our 5 hostel locations. Being in a low-cost region, we found the products not only feature rich for our needs, but also excellent value. The implementation process was painless, generally the support was and has continued to be of high order. As with any off the shelf system there were a handful of small workarounds required which the team were swiftly forthcoming in working with us to develop. It was a big decision to migrate to Cloudbeds, we're glad we did. We have improved our sales and operations as a result while simultaneously vastly reducing our system costs.