Crazy Domains

(108) Good!
Write a review
Crazy Domains

More Information

About Crazy Domains

Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online.

Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves.

We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.

Countries Crazy Domains Services Available In

Australia New Zealand India UAE United States Hongkong Singapore Philippines Indonesia Malaysia

Crazy Domains Support & Customer Service

Contact one of our friendly Customer Care Specialists, as we are waiting to help. Crazy Domains is committed to the highest service levels possible. Using the very latest hardware and servers, we pride ourselves on continual improvement in both performance and reliability.

Just email us at [email protected]

Crazy Domains Free Trial Information

We currently offer 15 days FREE trial for Sitebeat!

Professional templates to get you started in minutes. Customise your website the way you want it with our drag-and-drop editor. Build and run your eCommerce business with one platform. From creating your shop, to managing inventory and orders. Edit and manage your website anytime, anywhere, using your mobile or tablet.

We empower you to be what you want to be online and give you the tools you need to bring your vision to life. Stand out from the crowd. Beat the Ordinary.

For more info, just visit this link: https://www.crazydomains.com.au/sitebeat/

Crazy Domains Key Features

  • Web Hosting
  • Domain Registration
  • Sitebeat
  • DNS Hosting
  • Online Marketing

Crazy Domains Reviews

2.9

Out of 5 stars
(108 Reviews)

Good!

What do you think?


Help other software buyers make informed decisions.

Write a review
Crazy Domains
Write a review

from TLPC

Tuesday, August 14, 2018

Run away. This company is terrible. No service, website designed to mislead and rip you off, provides very misleading information, takes your money and then demands more money to make work what they sold you. An absolute scam and rip off.

We are preparing to file a major complaint with fair trading.

Did you find this review helpful?

from Employment Connect

Tuesday, August 14, 2018

Best services hope my crazyjoesdomains reseller website can even be as good if not better yous number one in australia and the world yous really rock.kind regards joseph edington

Did you find this review helpful?

from I am a day trader .com

Monday, August 13, 2018

Terrible service. Emails sent to my main email address hosted by Crazy bounce back to the sender. For 5 weeks l have been trying to have this issued solved and they now ignore me! Their communication is shocking, do not set up your emails with Crazy Domains!

Did you find this review helpful?

Monday, August 13, 2018

I have had ongoing issues with very slow email. On the phone to the support desk was a real opener. The support person asked me for my email password so he could have a look. I couldn't believe it. Of course I did not give him the pw. And, because he couldn't replicate the issue he refused to create a ticket or investigate further. I now have to phone again snd hopefully get a more helpful person

Did you find this review helpful?

from Pairing For Life

Sunday, August 12, 2018

Your customer service was exemplary!

Did you find this review helpful?

from Jeffelectronics

Saturday, August 11, 2018

Always full support & crazy domains are my No1 first choice & 150% better than goddady

Did you find this review helpful?

from Drysdale House

Saturday, August 11, 2018

Any issue is always attended to by capable techs. More happiness this end. ????? Ferg

Did you find this review helpful?

from Pluteus

Friday, August 10, 2018

Easy, hassle free, easy to deal with, friendly user website. very happy with Crazy Domains.

Did you find this review helpful?

from Happy Children Successful Adults

Friday, August 10, 2018

Highly recommended company to everyone- great professional service. AnotherWay

Did you find this review helpful?

from dLuxx Images

Friday, August 10, 2018

Efficient and timely response to calls and very helpful customer service personnel.

Did you find this review helpful?

from Today Loans

Friday, August 10, 2018

The customer support is excellent. Highly recommended.

Did you find this review helpful?

from The Website Doctor

Friday, August 10, 2018

I have not dealt with them much, having most of my online work done through GoDaddy. There are, however, certain things, like some of the New Zealand domains, that are not available through GoDaddy, and that's how I came to do business with CrazyDomains, While my business with them is only a little, whenever I do any business with them the service levels were always exceptional. Maybe it's even more commendable seeing that I'm a small fish for them, and still their service is first class.

Did you find this review helpful?

from Move Us In

Thursday, August 9, 2018

Very good to deal with. Competive rates for the excellent service. Helped with every detail of our web hosting and email. For all your furniture moving needs. In Brisbane Australia. moveusin.com.au

Did you find this review helpful?

from The Great Ocean Walk

Thursday, August 9, 2018

We use Crazy Domains for all our customers websites. Hosting is inexpensive and most importantly their service is second to none.

Did you find this review helpful?

from Multicare Australia

Thursday, August 9, 2018

so far Crazy domains is quite helpful, I trust their service

Did you find this review helpful?

from Plumbing & Bathroom Company

Saturday, August 4, 2018

Very easy to use , great customer service more than happy to help you get it right. Been with them a few years now, with a couple of domain names . Highly recommend,

Did you find this review helpful?

from GN

Friday, August 3, 2018

Bad, charged for cancelled service, bad service

Did you find this review helpful?

from Value Imports

Friday, August 3, 2018

I had a Domain name and email service set up with Crazy Domains. I can say that the service from every single member of the sales and support team has been of the highest standard a customer could want. I have found support available any time I needed it and nothing was too much trouble for the friendly, obliging and patient staff when I required lengthy advice ( due to my relative lack of technical understanding ) on how Domain Names work and how to have a logo signature in my emails etc .....one customer service person even went " the extra mile" doing some follow up work after my phone call and followed through with a phone call back to me the next day as offered . I am very pleased with having chosen Crazy Domains as it is obvious to me that quality of customer service is a major priority.

Did you find this review helpful?

from Toads Hole

Friday, August 3, 2018

No problems, no issues, great telephone customer personnel to answer queries.

Did you find this review helpful?

from Bold Beverages

Friday, August 3, 2018

does what i need it to

Did you find this review helpful?

from The Real Ingredients

Friday, August 3, 2018

Have been great and easy to use.

Did you find this review helpful?

from Angelican Mothers Union Australia Newcastle

Friday, August 3, 2018

Easy to work with, and excellent support staff ready to actually help without feeling the need to make you feel dumb.

Did you find this review helpful?

from Action Painters

Friday, August 3, 2018

The best deal I could find for the domain name. Love the website. Easy to use and looks good.

Did you find this review helpful?

from Reigning In Grace Ministries

Friday, August 3, 2018

I've been hosting two web sites with Crazy Domains for over a year now. I am very happy with the consistency, service and support of Crazy Domains.

Did you find this review helpful?

from Windmill Supplies

Tuesday, July 31, 2018

I have had very good services from crazy Domains, always.

Did you find this review helpful?

from Australian Chinese Education

Sunday, July 29, 2018

Great Customer service Great people Great Service

Did you find this review helpful?

from My Grounds Keeper

Saturday, July 28, 2018

My contact was crazy domains has always been a wonderful experienceYet

Did you find this review helpful?

from Global Biz Sales

Saturday, July 28, 2018

Great team. Very helpful.

Did you find this review helpful?

from Dairy Data

Friday, July 27, 2018

Any problem I have is easily sorted

Did you find this review helpful?

from No More Leaks

Friday, July 27, 2018

Always efficient Queries answered with genuine care

Did you find this review helpful?

from Mark Teague Photography

Friday, July 27, 2018

Always provide great service

Did you find this review helpful?

from Kerazy

Friday, July 27, 2018

Service has always been perfect, can?t fault them in any way!

Did you find this review helpful?

from Crazy IELTS

Friday, July 27, 2018

Easy to handle and great, very efficient in the account management and customer service. Have always had a positive experience.

Did you find this review helpful?

from FireFront Australia

Friday, July 27, 2018

Good professional business helping me to run my business, thanks.

Did you find this review helpful?

from Boostceuticals

Friday, July 27, 2018

customer service great staff have good knowledge.

Did you find this review helpful?

from Property Marketing Australia

Friday, July 27, 2018

Great service and staff Recommend

Did you find this review helpful?

Friday, July 27, 2018

Fast and easy to deal with. Great service

Did you find this review helpful?

from Izon Coffee Roastery

Friday, July 27, 2018

Great Service over last 8 years

Did you find this review helpful?

from LS Media

Friday, July 27, 2018

Very easy to work with and fast responses.

Did you find this review helpful?

from Echidnas Club

Friday, July 27, 2018

I am webmaster for a number of sites hosted with Crazy Domains and I can honestly say without hesitation that I am delighted with the service I have received whenever I've had the need to request help.

Did you find this review helpful?

from SokoMart Bedding Collections Plus

Friday, July 27, 2018

Highly supportive customer service, whenever I call my query is handled professionally. I am satisfied.

Did you find this review helpful?

from Auburn Beauty Therapy

Friday, July 27, 2018

Had a lot of problems with my website and web developers. Crazy Domains have been really helpful and understanding. I wish I had gone to them from the beginning. Thank you Crazy Domains

Did you find this review helpful?

from Clever Pumpkin

Friday, July 27, 2018

Crazy Domains has always offered me exceptional service. Whenever I have a query or any sort of issue the staff always follow it through to my complete satisfaction. This company is a breath of fresh air, particularly in the technology sector, and I recommend it highly.

Did you find this review helpful?

from Midon

Wednesday, July 25, 2018

Avoid Crazy Domains...Run!

Crazy Domains is a lost cause as far as I am concerned. I have had multiple issues with them over the years.

The latest issue is that scripts have mysteriously stopped working on my websites. Upon banging my head against a brick wall with their so-called "help desk", I was advised that scripts were no longer covered by the help desk and that I needed to contact "Advanced Support". No worries I said.

So I start typing my message into the Advanced Support contact form, and to my surprise, they want a minimum of $99 to look at the issue! Lets bear in mind that scripts were working perfectly fine 6 months ago on my site. (I was driven mad by the amount of bot messages I was receiving on a daily basis - thus I was driven here by Crazy Domains.)

Case 2: About 6-8 weeks ago, calls to my business dried up for a couple of weeks. When trying to establish why business was slow, I decided to investigate whether or not I should update my website. To my horror - ALL my hosted websites were offline! When I contacted Crazy Domains to ask why, they simply fixed the issue without giving me an explanation, NOR an apology.

I currently have 8 registered domains with Crazy Domains and 6 under hosting. It is time for me to pull the lot of them, and I can only assume, this will end up being the most difficult period of my life.

Avoid CRAZY DOMAINS!!

1 of 1 people found this review helpful.

Did you find this review helpful?

from Phil Lean

Wednesday, July 25, 2018

Good value for money, helpful and easy to deal with.

Did you find this review helpful?

from Goosewood A.G.A

Sunday, July 15, 2018

The hosting and domain services offered by this company have been great. No downtime on the website and the hosting admin features are great. Excellent range of apps and features available to run on the site. The setup and performance of the server and database have been problem free.I would recommend this company to anyone.

Did you find this review helpful?

from Mahurangi Plumbing & Gas

Thursday, July 12, 2018

I have had a very positive experience with crazy domains

Did you find this review helpful?

from SoundsFine Michael Drew

Thursday, July 12, 2018

Fast. Efficient. Knowledgeable. Polite.

Did you find this review helpful?

from Weight Loss With Ease

Thursday, July 12, 2018

Whenever I call them they are so polite and ready to help me. They gave me advice for a product where I could get all my email addresses in one place for each of my domain names.

Did you find this review helpful?

from Personal

Tuesday, July 10, 2018

Transfer out domain is super difficult and purposely delayed. Allow 30 days would be a good time frame. The DNS is pretty basic if you want extras please pay for it. I am transferring out all my domains from them.

Response from Crazy Domains:
10 July 2018 at 18:34

Hi Oscar,

Thank you for taking the time to advise of your recent experience with Crazy Domains. It is only through feedback such as yours that we are able to be aware of and improve more our service that we provide to our valued clients.

We are devastated to hear you that the service provided does not meet your expectations and cause some inconvenient. We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind.

We are reaching out to you to review your case and patch things up. Please send us an email at [email protected] with your contact and account details so we can discuss further.

Sincerely,

Crazy Domains

1 of 1 people found this review helpful.

Did you find this review helpful?

from Tauranga Production Turning Limited

Friday, June 29, 2018

The service and support I got from Kristyl G was amazing. She was extremely helpful and knowledgeable and made it easy for me to get setup with Crazy Domains. If all your staff are trained to that level your company will be unstoppable.

Did you find this review helpful?

from My Company

Wednesday, June 20, 2018

Crazy Domains migrated my hosting account which has 2 websites and our client databases. They did so without my knowledge 2 days before our automated payments were due to come out (wordpress / woocommerce subscriptions). We had fatal errors for 3 days once it was up the payments would not process the $10,000 money that we were waiting to be processed. Also the "orders" that were listed to be processed were from 2 months ago. As it stands we are on day 5 and still unable to process any money or get into one of our sites. The response from Crazy Domains is "we are putting it to our administration support team to look at". That was after 3 days of them suggesting that there was a problem with our browser. The 1 star is because at the very minimum they do have phone support available.

Response from Crazy Domains:
10 July 2018 at 18:59

Dear Alicia,

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us and opportunity to discuss this further with you.

We want to make things right. So, please give us a call on +61 2 9037 2826 . You can also email us at [email protected] with your contact details and we will get back to you promptly. We look forward to hearing from you and earning you back your business.

Sincerely,

Crazy Domains

1 of 1 people found this review helpful.

Did you find this review helpful?

Friday, June 1, 2018

Saw they offer Windows hosting. Saw they have servers in the US. Signed up for what I thought was US-based Windows hosting, but it turned out to be overseas Linux hosting. My fault, probably. Tried to cancel, they won't refund. Stay away. Find someone else that believes in their service enough to offer a money back guarantee.

Response from Crazy Domains:
10 July 2018 at 23:34

Hi Greg,

We want to sincerely apologize for your negative experience regarding your recent transaction with us. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call on +61 2 9037 2826. You can also email us at [email protected] with your domain name or customer I.D and we will get back to you promptly.

We really appreciate your feedback and we’re very sorry to hear about your unfortunate experience. That was truly not our intention and we hope you do give us a chance to make it right.

Sincerely,

Crazy Domains

2 of 2 people found this review helpful.

Did you find this review helpful?

from PW

Tuesday, May 29, 2018

AVOID, AVOID, AVOID!
Abysmal company that is best suited to masochists! If you like deceptive practices, untruthful staff and absolutely no responsive or ethical Customer Service just to mention some immediate issues, this just might be for you.
Our experiences?- The direct online Customer Support chat line address is blatantly false. It directs all communication to a dead site. The Customer Support phone number provided
always rings out- not even a recorded message is available. Customer Support operates as an adversarial game. Staff will lie to you about what has been done and you will never get a refund even when a service is not being provided. From what we experienced, they do not seem to have any concerns about their reputation or operating ethically despite their advertised "caring" company publicity.
Crazy Domains is very well named. Only cheap in terms of setting up costs. In every other way you will pay. You have been warned. I have given one star because it is not possible to give less. They richly deserve their appallingly low rating rating.

7 of 7 people found this review helpful.

Did you find this review helpful?

from kikotes

Thursday, April 19, 2018

Used to be decent but...

After years of being their customer I have managed to run away from them in almost all my projects and I have started to seriously warn clients and other devs and designers to not contract them for aaaany service they might think of.

I still have some products with them (already paid obviously as I would never renew them).

Uptime is a total joke and actually doubt it reaches more than 95%. For some of my client websites and servers, service is down an average of twice a month for some hours at least. It is a disaster.

I have seen worse speeds in other providers though.

And customer care... eeeeh... can that thing even call like that when dealing with them? Be ready for a slow, rude and not technically saavy team waiting for you when support time comes up. It is an utter joke.

4 of 4 people found this review helpful.

Did you find this review helpful?

from zar.com.au

Friday, April 6, 2018

DO NOT USE THIS COMPANY. Hosting has been down over 10 times in 2 months. Terrible Service.

6 of 7 people found this review helpful.

Did you find this review helpful?

from Elite Rv

Thursday, March 15, 2018

Possibly the worst business decision you will ever make. They have no idea what they are doing and your frustration will take 20 years from your life. How this company is allowed to still operate baffles me. Possibly the reason why so many Australian Businesses dont have websites. or have given up trying from such a poor experience. @crazydomains

8 of 9 people found this review helpful.

Did you find this review helpful?

from Donald

Friday, February 9, 2018

Not even worth 1 star!
Their website builder is terrible! It was meant to be free.. But they kept reverting it to a button that lead to a page wanting payment details. I called to complain and they fixed it telling me I now had access to the whole version for 6mths. 2mths later I tried to access my site when I tried to link it on fb and it wouldn't work. This is how I discovered my site wasn't even operating anymore!! I called them and they told me they upgraded their servers and can not retrieve the work I had done. But offered me 3mths of their paid version. Then at 10pm at night call me to tell me that in order to access this they would need to cancel my email which I paid for but they would "migrate" it.. Then after 3mths I would then need to pay more $$ to keep both?!? What the?? I said don't worry about your website building I will take my business elsewhere but make sure I don't loose my emails. I get off the phone and my email is asking me for a password and won't work any more!!!! This is beyond ridiculous and unacceptable since I have paid for 3yrs of email hosting!!!
The only reason I went with this company is because I Thought they were Australian but they are clearly not!! Misleading! Deceptive, untrustworthy and just plain terrible!!!
Will never use again!!!!

7 of 8 people found this review helpful.

Did you find this review helpful?

from Rholst

Thursday, February 8, 2018

Read this BEFORE considering Crazy Domains.

The promise

When contacting Crazy Domains regarding a VPS Solution I was promised outstanding service, the best price, a money back guarantee and 99.9% uptime.

Reality

After paying over $3000 for the full solution I found there was NO improvement in my website performance as proven through GT Metrix monitoring. I experienced endless issues with my email client (outlook and apple email) not being able to connect to the VPS server resulting in me spending tens of ours on the phone with Crazy Domains technical support who are unresponsive, do not call back when they promised and took months to resolve the issue. The issue resulted in lost emails, delayed emails and missed sales opportunities. Finally when the emails were fixed (after they “identified the issue” my whole website stopped working….I paid my developers to work 24 hours trying to identify the issue, after three days of my website being unable to take any orders (an ecommerce website without any checkout facility) my developers identified that the Crazy Domains server team had gone in and changed the PHP version without seeking permission or instruction. This outage caused reputational damage, lost sales and cost me $1000s in developers costs to identify and resolve.

As a business I cannot rely on an unstable and poorly run server provider so I closed everything and transferred to another provider. A first Crazy Domains refused any refund, then offered a four month credit, then a 1 year credit and finally a 50% refund. They stated if I wanted a full refund I’d have to take legal action. The crazy domains product is inferior, slow, unreliable and the customer service is a disgrace. If you care about your clients, your businesses reputation and your sanity don’t even consider this company. 1 out of 5 stars. I will be seeking a full refund as Crazy Domains marketing is deceptive and misleading and they did not deliver the product I purchased. Legal proceedings in progress. The web is FULL of terrible reviews for this company and for good reason.

9 of 10 people found this review helpful.

Did you find this review helpful?

from A Top Class

Thursday, January 11, 2018

I have been informed that Crazy Domains is operating out of the United Arab Emirates with a registered Australian website domain and an Australian postal address. The jurisdiction of the Fair Trading Office is only state based and therefore don't have authority either outside the state of New South Wales or outside Australia. BEWARE!!!

10 of 11 people found this review helpful.

Did you find this review helpful?

Friday, December 22, 2017

Misleading way of operation.
Bough two domain that after I realise they already exist..
Wrote to the company to get refund and aparently it was a backorder and the refund will not be proceed .

5 of 6 people found this review helpful.

Did you find this review helpful?

from Panditgmumbai

Monday, December 4, 2017

Don't go with this hosting provider. I had a bad experience with this company. The support team is not professional. I booked one domain through crazydomains once the payment is done in my dashboard the domain was showing not active after that i contact with support team they are asking me sent your debit card no and one copy id proof for verification. I just lost my money. Don't go with them.

9 of 10 people found this review helpful.

Did you find this review helpful?

from Pushkar Trading

Monday, November 20, 2017

Worse experience of my life with this company.
Bought a domain name a year of hosting and emails with package 10 days ago.
Tried to set up email would not work, after 5 emails sent with 5 different people replying who each one sent me a standard cut and paste on how to. They never bothered to read whole emails. Finally found out that they had directed my op address in wrong direction. Said would take up to 4 hours. 3 days later and lots of cut and paste emails back still no fix. I then started ringing and asked to cancel everything as there support was not what I needed for my new company. Guess what sorry as I bought a package no refund and along with the email came another cut and paste on how to set up and email. Worst nightmare I have had to deal with this company
PS I am not stupid with computers as I have a successful online company and I look after that website. I know what I am doing so very frustrating with crazy domains

10 of 12 people found this review helpful.

Did you find this review helpful?

from ivanoz pty Ltd

Monday, October 16, 2017

In the last 12 months, every month or so I'm not able to send e.mails. Spent countless hours with their customer service that apparently didn't understand the reason of the problem. In 2 occasions have been told that they moved to another server but the issues always re appears. Changes of password without any notice, unable to login to my Hosting manager. Terrible

8 of 8 people found this review helpful.

Did you find this review helpful?

from Kula

Tuesday, October 10, 2017

On going issues with email for the 6th day now & website is down as well.
In support representative’s own words “ they’ve moved email & web hosting to a new server & stuffed it up”
In a situation like this, the person in charge should have the knowledge & the ability to test & resolve any issues or to immediately roll-back the changes & not let it go on for days & weeks.
That should be a very basic & fundamental requirement for a email/web service provider.

8 of 8 people found this review helpful.

Did you find this review helpful?

from Souths

Wednesday, October 4, 2017

This company stole money from my credit card and they are still trying to make every excuse not to pay it back.
Never do business with this mob as they will use your details to rob you.
They told me they could not process the order, I said ok ill take my business somewhere else, 10 hours later (I did not give them my expiry or ccv number) they somehow processed my account for the full amount.
Beware.

10 of 12 people found this review helpful.

Did you find this review helpful?

from Domains Pty Ltd

Monday, September 11, 2017

I never keep all of my eggs in one basket so I started to hand-reg a few domains when these guys were starting 2010 or when ever it was, before they moved their operation out of Australia to Dubai.

In all fairness they have been able to resolve technical issues quickly and efficiently and communication has been fine.

Here is the tipping point. I went to renew a .property domain two days ago, friday for $50, I thought I'll do it on Sunday while I'm having a beer or three. So, I log on and go to renew my domain and suddenly they want $172.

A $122 price increase in just two days.

It is going to cost me a small fortune to move my 20 plus domains over to NameBright.com but that was the first and only straw that broke this Camel's back.

6 of 6 people found this review helpful.

Did you find this review helpful?

from Metro Car Removals

Monday, August 14, 2017

I must give zero star to crazy. One of my big mistakes in life was that I purchased VPS from crazy domains without reading reviews and other customer thoughts. Server down, down down thrice in the week. Database connectivity errors. My websites ranking affected badly due to these reviews.
Today I decided to post this review. I put my all my websites on Clouldflare and their rubbish support team said, you are not Hosted with us. What a bullshit answer to my query that you are not with us. Spending $6000 and you are not with us. Worse ever service. All my websites showing DB issue. I can't imagine more than worse ever support from any Hosting in the world.

4 of 4 people found this review helpful.

Did you find this review helpful?

from Eve Outlet

Wednesday, July 26, 2017

My experience with them was awful. We had so many issues with them, their support team is very inexperienced, they lost ALL my sent times while we were migrating the servers, our website having been working from multiple locations worldwide and we lost quite a bit of business because of that and had many unhappy clients!

3 of 4 people found this review helpful.

Did you find this review helpful?

from Husky bins

Monday, July 17, 2017

If you have a value to your business stay away from these thieves they charge twice and put me in dispute with paypal ended loosing my account with paypal. one star still too much. it should be reported to fairtrading to get it closed down.

4 of 5 people found this review helpful.

Did you find this review helpful?

Thursday, July 13, 2017

Worst company ever, they will email you and never stop no matter how many times you unsubscribe

3 of 4 people found this review helpful.

Did you find this review helpful?

from Sizmek

Wednesday, July 5, 2017

Website is well designed.... BUT. As soon as I purchase a domain from this site, I get bunch of spam emails wanting to do SEO, web development etc. Either the site is very poorly secured in that respect (data crawled instantly) or auto forwarding registration details to other companies. Looks like I should consider moving my 20 domains to other registrar.

2 of 2 people found this review helpful.

Did you find this review helpful?

from Elika Consulting

Wednesday, June 28, 2017

In the previous months that I have been with Crazy Domains, I never had a major problem or technical issue. There’s only one situation where I experienced slightly annoying system glitch so I contacted the customer support team. They fixed the issue immediately and after that, I cannot remember anything that had interrupted me in the course of my entire experience with them. Great work!

5 of 6 people found this review helpful.

Did you find this review helpful?

from Dkw

Thursday, June 15, 2017

Email has gone down yesterday and they can't fix it not very happy day 2 and still the same I call and get the same bs there technically team is looking at it

2 of 3 people found this review helpful.

Did you find this review helpful?

from Nextvation

Wednesday, June 14, 2017

They are offering a "free .asia domain" but what they won't tell you is that you'll need to pay before you can change nameservers - which makes everything basically useless. Normally I would just pay for the .asia domain, but I won't work with anyone who works in a scammy way. If it's not free, just say it outright instead of masking it as "free".

Don't trust Crazy Domains with their scam promotions.

3 of 5 people found this review helpful.

Did you find this review helpful?

from Australis Consulting

Monday, February 6, 2017

Simply the worst customer service I have ever seen in my entire life. It seems that all companies I have dealt with in the past year, including Telstra , Crazy Domains and others , that are using Phillipines based call centres , have reached the rock bottom standard in customer service. I hate to say it, but the people you have to deal with are simply retards. No other way to describe it.

I have wasted hours upon hours dealing crazy domains and Telstra. I have never been so frustrated in my entire life. The Phillipino customer service girls have driven my business into the ground. The most stupid people on the planet Mother Earth and possibly the universe also, and that's being nice. Hope that when aliens first visit us they don't land in the Phillipines , it will be an embarrassing first contact , I can tell you. Perhaps China can invade that countr give them some brain DNA, and thus Telstra and Crazy Domains may have some improvements.

I can't afford to waste anymore time with Crazy domains, my email is smashed with SPAM, and that's after signing up to so called special email protection and they said they had activated spam protection on the server. I also previously lost hundreds of business e-mails when they bungled my transition from pop3 to IMAP. I simply am too tired to try and deal with them anymore, I give up. Time to move on from this nightmare. Don't ever join this MOB , it's a Joke of jokes, pathetic . Telstra are equally a pathetic company that hopefully will also get taken over by a multinational corporations one day. My time is gone , lost productivity can't be recovered , this is a dummy spat. ??

Response from Crazy Domains:
07 May 2017 at 20:28

Hello Slim,

Certainly not the feedback we like to hear. I can appreciate how extremely frustrating this would be for you Rod. You can send us an email to [email protected] so we can investigate. or you can send us a private message to our Facebook page:

https://www.facebook.com/crazydomains/.

Thanks,
Crazy Domains Support

8 of 10 people found this review helpful.

Did you find this review helpful?

from quickgigcharts

Wednesday, January 18, 2017


I hope this post will serve as a warning to anyone looking for a web hosting company.

I have had web hosting with crazy domains.com.au for quite a few years and had two business sites with them.

Suddenly my email stopped working and I rang customer care to check if the service was down. To my surprise I was told that my web hosting had expired and that all my SITES AND EMAIL HAD BEEN PERMANENTLY DELETED.

THIS WAS WITHOUT WARNING AND WITHOUT A RENEWAL NOTIFICATION BEING SENT.

What was worse the customer care could not seem to care less about the fact that my business had just been deleted.

This is the response from Crescel at customer care on 28/12/16

"I have checked your email notifications but no emails were sent for the renewal. We deeply apologise for the inconvenience. I have reported this to our administrators."

"We understand you Andy but as mentioned above, all files and emails were already deleted. Once files are deleted on the server we can no longer restore it."

I'm not quite sure what company does not send a renewal notice to their customers.

So all the hours of creating a online business are lost as is the income etc. Crazy Domains have destroyed my business.

I would NOT RECOMMEND crazy domains.com.au to anyone with a online business that needs web hosting as it could be deleted at anytime. The companies ethics and empathy towards their customers is utterly disgraceful.

Regards,

Andy

Response from Crazy Domains:
07 May 2017 at 20:26

Hello Andy,

We totally understand and respect your feedback, we are sorry to hear about your experience with us.

You can send us an email to [email protected] or you may contact us at 1-300-210-210, if you still have other queries or concerns.

Thanks,
Crazy Domains Support

7 of 8 people found this review helpful.

Did you find this review helpful?

Saturday, January 14, 2017

Abysmal service / reliability. Zero Stars really.
Over the last 18 months my Crazy Domains Outgoing server IP is recognized as 'potential spam' by several ISP's (AOL, Verizon). Many of my outgoing Emails are rejected / blocked and fail to be delivered.
Recently I/C Emails to me also started failing, again Crazy Domains Incoming server IP is recognized as potential spam address by AOL, Verizon, and now I am guessing recently Bigpond.
This makes my Email address on my Domain hosted by Crazy Domains pretty close to useless.
Ongoing requests (over 12 month period) seem to fix things in the short term but the same problem continues to re-appear and different problems emerge. The service is now unworkable and I have to move to a different ISP / Domain host.

Response from Crazy Domains:
07 May 2017 at 20:21

Hello Doug,

Our apologies for the late response.

We are sorry to hear that about your past experience with us.

Here in Crazy Domains, we strive to continue for improvement to provide the best of the world customer service.

We highly appreciate your cooperation and your continued business. Should you have further clarifications, please do not hesitate to call at 1-300-210-210 or email us back [email protected] whenever necessary as you are our utmost value.

Regards,
Crazy Domains Support

4 of 4 people found this review helpful.

Did you find this review helpful?

from AjiG

Wednesday, January 4, 2017

Thieves !!!!!! take twice the money for one service .... Shame.
Stay away and don't waste your time. STAY AWAY !!!!!!!!!!!!!!!!!

Response from Crazy Domains:
07 May 2017 at 20:18

Hello AJi,

We are sorry to hear that one. If you could allow us to investigate, you can send us an email to [email protected] You can also ping us on our Facebook page, https://www.facebook.com/crazydomains/.

Regards,
Crazy Domains Support

4 of 4 people found this review helpful.

Did you find this review helpful?

from businessBUILDERS

Friday, October 21, 2016

If I could go lower than 1 Star I would. They failed, not once but over 14 times in less than 2 months. Our group of developers have rated Crazy at the lowest, with the poorest remarks. AVOID THIS COMPANY.

Response from Crazy Domains:
27 October 2016 at 00:45

Hi John,

We deeply apologize if you feel that way. Please allow us to investigate your issues and to assist you further.

You can send us an email to [email protected] You can also ping us on our Facebook page, https://www.facebook.com/crazydomains/.

Thank you,
Crazy Domains Support

5 of 5 people found this review helpful.

Did you find this review helpful?

from Maidforyou.com.au

Tuesday, October 4, 2016

My email has been down, week on week on week for the past 3 months. Your social media reps are extremely incompetent and don't care to try and fix the issue.

They have tried to self diagnose with no expertise, palming off my complaints and using reasoning which isn't even accurate.

MF (social media contact) has been extremely unprofessional, unresponsive and has downright lied. This has cost me over 30 hours in email downtime in the last 3 months (this is during work-time) They offer no compensation, no empathy and little to no help .

Response from Crazy Domains:
05 October 2016 at 02:01

Hi Delah,

We understand your frustrations. Based on our investigation, you are having email issues. As of this moment, we are experiencing a server outage but we have a dedicated team working on this now. We will have our team update you once this has been fixed.

We will also bring your issue up to our management to investigate further and see what they can do after all the trouble you have experienced with your emails.

We apologize for the inconvenience.

Thank you,
Crazy Domains Support

5 of 5 people found this review helpful.

Did you find this review helpful?

from concenta pvt ltd

Monday, September 26, 2016

AVOID AT ALL COSTS. I would never recommend this group...

Response from Crazy Domains:
26 September 2016 at 18:37

Hi Edvin,

We are saddened to read your review and we deeply apologize if you feel that way. Is there anything we can do to help you? Please let us know.

Thank you,
Crazy Domains Support
^MF

4 of 4 people found this review helpful.

Did you find this review helpful?

from Dalby Space Collective

Monday, July 11, 2016

One star, as this is the lowest rating available. Simple rule is just do not use them.
They continually want to up sell when they cannot deliver the product that was originally offered, then continually ring to get you to spend more with them.
I think the greatest concern is that they are not worried when advised of the many dissatisfied customers out there and the fact that you have referred it to the ombudsman.

Response from Crazy Domains:
26 September 2016 at 23:56

Hi Peter,

Sorry for the inconvenience. We know this response is a bit late but if there is anything that we can assist you with, please do not hesitate to send us an email to [email protected] You can also ping us on our Facebook page, https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

3 of 3 people found this review helpful.

Did you find this review helpful?

from Start up business

Monday, May 23, 2016

They don't even deserve one star!

They were very eager to please when i was a potential client. Once i paid, they provided the worst customer service ever.

I can't believe how unprofessional and dodgy #CrazyDomains has been with me throughout my attempt to get a refund.

I have been sent on a repetitive merry go ride with your customer service. The Customer Care team have been poor with delivering any kind of service since purchase or follow up with the phone call they promised they had promised. Every time they say they will get back to me they never fulfil their end of the bargain and when they do it is an automated email which does not answer my query and not a phone call (when they had promised to call back).

It is even more infuriating that when they tell you to call back at a certain time but the person you are to speak to is conveniently unavailable.

Then there is the #falseadvertisement of #MoneyBackGuarantee since you refuse to acknowledge it!

Even when speaking to some of these people they had the hide to raise their voice during the phone call and they just repeat themselves over and over (as if they are reading a script).

To all those people be very wary of this company asking for money is like draining blood from a stone!

Response from Crazy Domains:
27 September 2016 at 01:15

Hi Amanda,

We know it's a bit late for this response but we deeply apologize for the experience you had with us. Should you have any other issues that need assistance, please let us know your contact details.

You can send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Thank you,
Crazy Domains Support
^MF

8 of 8 people found this review helpful.

Did you find this review helpful?

from Alabama

Thursday, April 7, 2016

Don't ever, ever use this company, and ESPECIALLY never get an SSL certificate from them. As someone else mentioned, they will only accept an '[email protected]' email address. A pain if you don't use that, but ok. Then once you've set that up, they'll drip feed you requests of authentication every 48 hours. So you just get done sending all your business partners ID documents. Great. Then 2 days later they want proof of your address. Done. Then 2 days later, something else. None of these things are unreasonable particularly but I asked and asked just for a LIST so I could get everything done. Each time I was told it was the last piece they needed. But the worst bit is now, two years later, the certificate is up for renewal. They started sending me reminders 3 months prior to the due date, every week. I ended up paying it early just to stop the reminders. That was two weeks ago, (it was due a week ago). As of 48 hours ago my website is down with a giant red sign saying it is not secure and customers should NOT proceed. And NOW, they're asking for all that ID verification stuff I provided 2 years ago. I've provided everything they've asked for so far, but lo, another request for another form has just come though, which will take another 48 hours to process. Please, don't let this review writing time go to waste. Just keep looking for something else. They're the worst. Even before all this SSL stuff happened, the hosting was so bad our email and website were/are down so frequently that I know their customer service phone number off by heart.

Response from Crazy Domains:
27 September 2016 at 02:26

Hi Kelly,

We understand how stressful it is to wait on SSL and we apologize for the inconvenience. It is a bit late to respond to your review but if there is anything we can do to assist you, please do not hesitate to communicate with us.

You can send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

9 of 10 people found this review helpful.

Did you find this review helpful?

from Equity Elevator Management

Monday, February 8, 2016

You get what you pay for. Poor products and service (Technical Support and Customer). Crazy Domains is a business driven by greed to get the unknowing inexperienced customer buying initial services and then the add on products start that is either not needed or technically cannot be supported by their inexperienced staff. If you want to know all about web development, go with Crazy Domains as you will know all about web, email, booster etc. design and associated ad on products once you finished resolving your issues over months and cancelling your service, losing all monies paid by you.
Better, just go with professionals like "Go Daddy" or "Wix" at a fraction of the cost, 100% more advanced features, professional experienced people and focus on running your business.

Response from Crazy Domains:
27 September 2016 at 02:36

Hi Tim,

We understand where you are coming from and we deeply apologize for the inconvenience. This response is late but should you have further clarifications or concerns, feel free to communicate with us.

You can send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

7 of 9 people found this review helpful.

Did you find this review helpful?

Tuesday, February 2, 2016

I don't know how they can stay in business. Slow servers, terrible support. Stay away!

Response from Crazy Domains:
29 September 2016 at 02:34

Hi Adam,

We deeply apologize for the inconvenience. This response is late but if there is anything else we can assist you with, feel free to send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

6 of 7 people found this review helpful.

Did you find this review helpful?

from Webspecials

Wednesday, January 27, 2016

I have been hosting with Crazy for more than 5 years.
At first customer support was non existent and slow.
However, I persisted with them because they were a young company.
I am so glad I did that. In the last two years Crazy Domain's support has grown to be the best there is.
It is rare that I need customer support because Crazy Domain hosting is reliable and trouble free.
However being a WordPress user exposes me to plugin issues and other WP related glitches.
I can now have instant access to Crazy Domain support via the chat or phone service. And each time I have reached out they have been magnificent.
They are friendly, intelligent and competent people and they really do care.
The one incident I remember is when I called support by error (the domain I was having problems with was actually hosted elsewhere). Nonetheless the Crazy Support staff provided me with valuable advice which helped me resolve the issue within minutes. I know for fact that no other hosting provider would do that.
The hosting is fast, reliable and has all the features you need, including backing up Word Press--this being a feature that not even more expensive hosting providers offer.
I have since moved more and more of my domains across to Crazy Domains. They are the best at the moment and hopefully they will remain so in the future. Highly recommended.

Response from Crazy Domains:
29 September 2016 at 02:42

Hi Alex,

It feels awesome to read your positive feedback! We know this response took so long but we are still grateful to have you.

Should you have any concerns, feel free to send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

5 of 10 people found this review helpful.

Did you find this review helpful?

from Security Services Management

Wednesday, January 27, 2016

I have been using Crazy Domain for years now, I have 3 website names registered with them and 3 hosting packages with them also. Value service and excellent support not to mention cheap domains and great uptimes. ROCK ON CRAZY DOMAINS!!!

Response from Crazy Domains:
29 September 2016 at 02:45

Hi Raymond,

Thank you for your positive feedback. We are grateful to have you! This response is late but if there is anything we can assist you with, feel free to send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

3 of 8 people found this review helpful.

Did you find this review helpful?

from Conceptual Creative

Wednesday, January 27, 2016

I have been using crazy domains on behalf of my clients for years and have recently joined as a reseller compared to other hosts and reseller programs the crazy domains options have been great. Highly recommended

Response from Crazy Domains:
29 September 2016 at 02:48

Hi Martin,

Thank you so much for your positive feedback. This response is late but we still want you to know how grateful we are to have you.

If you have any concerns on your account or website, feel free to send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

2 of 6 people found this review helpful.

Did you find this review helpful?

Monday, December 7, 2015

SCAM!! I wish I had read the reviews do not give them money!!!! They say the site is available then take your money then follow with an email its taken but they will try to get it

3 of 4 people found this review helpful.

Did you find this review helpful?

from One

Wednesday, December 2, 2015

They'll suck you in with a cheap upfront price and then nickel and dime you for all sorts of minor services. Other Domain name resellers don't charge for simple tools that Crazy Domains want to charge for.

Never use them !

3 of 4 people found this review helpful.

Did you find this review helpful?

Thursday, October 8, 2015

SCAM DO NOT USE THIS COMPANY.

Absolutely terrible service overall, You'll regret every moment. They don't care about customers unfortunately all they care about Is money, Look elsewhere! This company Is a scam as you can't back out of their services and obtain a refund even after you feel that this service Is not suitable for your requirements.

3 of 5 people found this review helpful.

Did you find this review helpful?

Wednesday, September 2, 2015

BEWARE THE CON!!! I registered my interest with Crazy Domains for an upcoming domain, ending with .online. A little while later they emailed me saying the domain was now available for me to register. It actually said "DOMAIN NOW AVAILABLE, register your new domain now. with a BUY NOW button. So I promptly paid my $19.99 and registered the domain name. OR SO I THOUGHT. A few days later I logged on to Crazy Domains in order to configure my site, only to be greeted with a message that my site was on BACK ORDER. This is not what I wanted at all, so I phoned them and explained the problem. The very rude guy on the phone said somebody else had the domain name I wanted, so they put it on back order for me. I told him I was ready to set the site up and that I had ORDERED the domain name and not a back order. He told me that was hard luck. I asked him to cancel my order and he said he would but there was NO REFUND. I asked to speak to a supervisor but he said he didn't have one!!! So I have know lodged a dispute with PayPal (with whom I paid) and am awaiting the results of that. My advice STAY AWAY FROM CRAZY DOMAINS, THEY ARE RIP OFF MERCHANTS!

5 of 7 people found this review helpful.

Did you find this review helpful?

Tuesday, July 21, 2015

terrible, worst customer service i have ever experienced. ARE AN OVERSEA COMPANY SELLING AUSTRALIAN DOMAINS ... YOU HAVE A PROBLEM WITH YOUR EMAILS THEY WONT HELP.. TRY REDIRECTING YOU ELSE WHERE OR MAKE YOU JUMP THROUGH MANY HOOPS !!! SAVE YOUR MONEY STAY AWAY

4 of 5 people found this review helpful.

Did you find this review helpful?

from Trevor Petrie and The War of Ideas

Friday, March 27, 2015

I sincerely hope that I never have the displeasure of dealing with CrazyDomains again.
Not only did they remove support and features from my plan without communication, which ultimately led to data loss, they also suspended my account without warning.
Even cancelling my account and requesting a refund was a nightmare.

4 of 5 people found this review helpful.

Did you find this review helpful?

from Hearts On Fire 4TK

Wednesday, March 4, 2015

HIDDEN FEES

I just wanted to warn friends about a trick that www.crazydomains.com.au do in order to extort more money from you.

Crazy domains seems cheap but after you purchase a domain name for your website you are then required to pay an extra $20.00 in order to use the domain.

They only tell you this after your initial purchase and there is no refund!

5 of 6 people found this review helpful.

Did you find this review helpful?

from MaxHamish

Wednesday, February 4, 2015

Swapped to Crazy Domains from GoDaddy. From the beginning, the webmail never worked properly. When I contacted customer service, I had to wait on average 6 hours for each reply. Then the reply was always the same in that they tested it and any fault was not their end but mine. They could not care less about their customers. I asked for a refund and they agreed and paid me back promptly. Now I have gone to Panthur and I have no problems.

6 of 7 people found this review helpful.

Did you find this review helpful?

Thursday, July 17, 2014

After tolerating their appalling service for a few years (the staff are nice enough but there are only about two of them answering calls), I am getting as far away from them as possible. I wish I read the reviews prior to joining as I would have made a different choice as the 'bad taste' from them seems to be unanimous.

8 of 9 people found this review helpful.

Did you find this review helpful?

from Cape Dory press

Monday, July 7, 2014

I've used them for a couple of years now, and I have previously tolerated their continual down-time. However, we decided to set up eCommerce on one of our websites and applied for and paid for a SSL certificate. The website says "takes 24 hours to set up". That's OK, but then after you pay, a little sign that pops up when you put the mouse over the SSL data says "Can take up to 48 hours to set up". Anyway, six days later nothing. Then (after more emails) you need to set up "an admin email" to receive verification. Then after more emails they tell me the SSL certificate has been set up and certified. Only it hasn't. Then after an apology, some advice that the SSL certificate has actually been set up. Only it hasn't. It doesn't matter if I use http or https as the prefix, I just get a SORRY please send a screenshot of this page to your webmaster. message. So here I am, no email, no website, no customers, Still waiting on a reply to my request to fix the site. Utter crap.

6 of 7 people found this review helpful.

Did you find this review helpful?

Friday, May 30, 2014

I had no problems with them for 5 years whilst I was on a shared server. Then one day they suddenly took my site down without telling me because I had over 100,000 files on it. I rang them and they put it back immediately and then said I had to move to a virtual server ($580/year) which I did. It was then that my problems started. I couldn't get help at all to get it going. All they said was use Google or get a local expert to help you - with THEIR PROBLEMS!!! I have just paid $99 to get special help but I suspect it is good money after bad.

6 of 7 people found this review helpful.

Did you find this review helpful?

from SOC

Monday, November 25, 2013

Customer service is non-existent. I feel very stupid and unlucky for choosing them as a host. '24/7 web hosting and customer support' is an outright LIE. They're lucky they haven't been hit with a class-action yet. My website has been down every week for 3 weeks. It's like they switch off their servers every weekend for 2-3 days. This is complete BS. I'm in the process of going through an ombudsman to get my money back for hosting as their customer service/mgmt departments are evidently run by monkeys and automated phonelines.

5 of 6 people found this review helpful.

Did you find this review helpful?

Friday, November 8, 2013

Crazy domains are hopeless customer support nonexistent. Have been w/o email and several websites down for over a week, waits in excess of 60mins only to be put one hold and drop out. Stay away!

5 of 6 people found this review helpful.

Did you find this review helpful?

from Gasca

Monday, October 28, 2013

My site has been down for 5 days now. No one responds from Tech support. My files are erased and my domains unreachable so unable to forward them. A nightmare.

4 of 5 people found this review helpful.

Did you find this review helpful?

Tuesday, September 3, 2013

I have been trying for Over 2 weeks to get my Email Exchange working and personal emails from them which I paid for. After 5 New User Names and Passwords it appears it still does not work. There are many more people out there who have the same problems. I have tried calling them Numerous times and have not yet after hours of being put on hold been able to speak to there so called Customer Services. This is a poor site stay clear!

3 of 4 people found this review helpful.

Did you find this review helpful?

from Print Group

Tuesday, April 2, 2013

I have been trying to contact them for hours and failed. There are many problems with their hosting. 24x7 Customer service is totally a false claim.

7 of 8 people found this review helpful.

Did you find this review helpful?

from VCgroup

Saturday, November 26, 2011

Poor quality products. Constant problems. Poor quality service.

11 of 12 people found this review helpful.

Did you find this review helpful?

Similar to Crazy Domains

This page was last updated 16 August 2018 07:44