I have been using CrazyDomains since 3 years. The lower prices attracted me, though prices are relatively enhanced now (in 2020). Here is my experience in PROS & CON formPROS>Crazy Domains has good UI>Competitive pricing>Clean admin panel>Easy DNS management>Domain transfer-in process is impressive. Usually completes within 20 minutes (from selected registrars).>Local (mobile) number to contact the support center at relatively less cost.>Chat system on almost every screen (on the website as well as in admin panel).>Payments and pricings are available in multi-currencies.>Multiple payment gateways including PayPal for easy e-payment.>Huge & well-diversified list of services to choose from.>Always updated & easy to use domain pricing page>State of the art Bulk domain record changing feature. Like name server, contact info, changing domain lock status & so on. This feature makes hours of work into a few minutes.>Staff of support centers are very friendly and co-operative. They are kind to follow up you until your query get solved stamp.CONS>Buggy domain admin panel. Some time changing DNS allows only one entry, needs refreshing to changing remainings.>Some time, domain transfer code (known as Domain secret in CrazyDomains ecosystem) does not work. We need to raise support ticket for reset the transfer code.>Once you clicked outside of Chat Popup, chat system gets reset. You need to re-enter everything to start afresh session.>One of the most noted con lies in CrazyDomains domain transfer-out process. Because domain transfer-out is a very-very lengthy process in CrazyDomains ecosystem. It takes 7-8 days to transfer-out. Looks odd when CrazyDomains process transfer-in request in just 20 minutes.>You can NOT edit DNS/Name servers for 7-8 days, once the domain transfer-out process initiated. Of course, it's a common practice followed by most registrars. But, some registrar process transfer-out within hours, so you can change the name servers in a few minutes. In case, you need to change name server within 7-8 days period of domain transfer-out, then you might need to cancel the domain transfer-out process.>Some domain TLDs like .IN family, takes while to get registered. Interestingly, you can register the same .IN domain names from another registrar, even though you already registered it from CrazyDomains. In such case, CrazyDomains refund your money into the wallet (credit system) which can be usable in a future transaction.Hope it will be a little helpful to users while choosing CrazyDomains.
Response from Crazy Domains:
24 March 2020 at 21:36
Thank you for taking the moment to leave your prestige review. We truly appreciate your detailed feedback and comments regarding the service that you have received from us. We want you to always feel comfortable in sharing your thoughts with us, especially with the service and support that we offer. Rest assure that your feedback is always taken on board for us excel further and provide the best service we could deliver.
We will aim to deliver great experiences consistently, If you have further inquires, please know that we are here to assist 24/7 you can call us at 000 800 100 3215 or send us an email at [email protected]
Have a wonderful day!
Online Review Manager