Crazy Domains

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Crazy Domains

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About Crazy Domains

Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online.

Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves.

We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.

Countries Crazy Domains Services Available In

Australia New Zealand India UAE United States Hongkong Singapore Philippines Indonesia Malaysia

Crazy Domains Support & Customer Service

Contact one of our friendly Customer Care Specialists, as we are waiting to help. Crazy Domains is committed to the highest service levels possible. Using the very latest hardware and servers, we pride ourselves on continual improvement in both performance and reliability.

Just email us at [email protected]

Crazy Domains Key Features

  • Web Hosting
  • Domain Registration
  • Sitebeat
  • DNS Hosting
  • Online Marketing

Crazy Domains Reviews

3.8

Out of 5 stars
(270 Reviews)

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from Greenstone Financial Services

Friday, October 19, 2018

its been more than 4 hours my site is down (www.lemongrasscuisine.com.au) no site monitoring or notification. I am so disappointed. I am thinking of other options.

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from GIPP Carved Signs

Saturday, October 13, 2018

We have been with Crazy Domains for some years now and have always been impressed by their service. The price is good and the software is great; very intuitive. Whenever we have required assistance they are easy to contact and the customer service is very good.

Response from Crazy Domains:
Monday at 18:52

Hello A. Brazzle,

Thanks for the wonderful review. We are absolutely delighted to serve you with the kind of service that you deserve to experience. Looking forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist



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from ecoshopping

Friday, October 12, 2018

I don't think they deserve 1 star based on the customer service they provided to me. they have prompted customer service but there is no consistency. as my case I decided to go through them, after i paid $500 AUD and other extra costs apart from what they promote on their website. i got stuck in the establishing my website which i needed some help to make it looks better and they required me to get support to design the website which is hundreds dollars more and the policy is ridiculous like in a trap that I can not get any refund if my website started to establish when i contact them by email. ok but I know that My website was not even 5% ready to be on google or other browser and when I looked up on Google, I can not even find my own website that said it is established. I sent them emails again for my refund because I knew there is something wrong here and they looked up my account and told me that its been over 2 months so there is no way that i could get muy refund back. if it was before 2 months from the day i established, I would get my full refund back. I just thought that is too great to serve me this way. I do not want everyone there that just starts to create their own website waste their money like me. PLEASE BE AWARE. you can start building your own website on WIX.COM that is what I am doing now. Good luck.

Response from Crazy Domains:
Monday at 22:10

Hi Huyiim,

Thank you for taking the time leaving us a review about your experience and ttank you for bringing this to our attention, may it be a positive feedback or the other way around, we have to consistently take action in a timely manner. Thus, we extend our sincerest apologies for any inconvenience that our services may have caused you.

We want to make sure we are on the same page for us to be able to identify and provide you the customer satisfaction that you deserve. We would take this as a privilege to discuss this matter with you. We tried to ring you over the phone however, we are unable to reach you. If you would agree and can find time to talk, please send me an email to [email protected] with your contact and account details and I will personally get in touch with you and see how we can make things good.

Always remember that all our customers are important to us, including you, and we don’t want to miss any single opportunity to help you sort things out with us.

Looking forward to hearing from you soon.

Sincerely,

Pearl L
Customer Experience Specialist

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from The Truth Seeker

Wednesday, October 10, 2018

I am very happy to have had Crazy Domains' interest in my website and would recommend them without reservation. I have never encountered issues with my website that were caused by this company and when I have been confused about a website problem, they have immediately been available to help me resolve my issues.

Response from Crazy Domains:
Monday at 22:50

Hi Joan,

We really appreciate you taking time to leave us a review. We are pleased and happy to know that you have had no issues encountered and would highly recommend Crazydomains. Your feedback is a great way for us to work towards a constant and never-ending improvement with our products and services.

Customers like you make our job wonderful, thank you for appreciating and being part of the Crazy Domains family.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

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from Elixir Skin Food

Wednesday, October 10, 2018

I have been with Crazy Domain for years and would not use any other company to host my websites. Their service is exceptional and I can talk or chat with someone if needed straight away, no waiting for someone to get back to me. Simply love them and would never change.

Response from Crazy Domains:
Monday at 22:50

Hi Sarah,

Thank you for leaving us such a wonderful review. We are glad that you have been happy with us for years and counting. Truly here at Crazy Domains, we are committed to providing the best in world Customer Service with the help of our friendly 24/7 Customer Support Team.

Thank you for being a part of the Crazy Domains family. We hope to share more wonderful years with you.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

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from Kerapa

Wednesday, October 10, 2018

Easy to use, cost effective. Highly recommend.

Response from Crazy Domains:
11 October 2018 at 22:29

Hello Karen,

Thank you so much for leaving us a 5- star review. We appreciate you for finding us effective and even recommending us is a big thing already. Rest assured that we will continue to provide you excellent service that you deserve.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Confidential Lost Money Agency

Wednesday, October 10, 2018

I have always received the utmost courteous and excellent service when I have contacted Crazy Domain staff for help. Regards Don Brereton

Response from Crazy Domains:
11 October 2018 at 22:32

Hello Donald,

Thank you so much for finding us very helpful and for leaving this awesome review. Like you, all our other customers are enjoying our services. Rest assured that we will be consistent in providing excellent customer service.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Water Designs

Wednesday, October 10, 2018

Crazy Domains is terrific. I use them for several websites, and their tech support is always fast and efficient. They are great at customer service, and always try to go the extra mile. When I have had issues with any of my websites they try to resolve it straightaway, and if that is not possible they will call me back and keep working at it until the problem is resolved. I would highly recommend them.

Response from Crazy Domains:
11 October 2018 at 23:28

Hi Elizabeth,

We are more than happy to know that our efforts to provide the best in world customer service is greatly acknowledged. We here at Crazy Domains values customer satisfaction as our top priority and we are committed to better our services every single day.

Happy clients like you make our job wonderful. We look forward to assisting you again soon.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

1 of 1 people found this review helpful.

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from FM Project

Tuesday, October 9, 2018

Good price & service!

Response from Crazy Domains:
11 October 2018 at 23:29

Hello Fady,

Thank you for leaving us such awesome review. Providing you an excellent customer service is one of our highlights to satisfy you consistently. Looking forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Pearl L
Customer Experience Specialist

1 of 1 people found this review helpful.

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from L

Monday, October 8, 2018

We lost web hosting data and files at Crazy Domains currently . website installed and backup with drupal original on the HOST 10 years ago. Now it lost totally 10 years data and files.
The customer service replied that they have to delete all of data and files because of security risks. But Crazy Domains refuse to provide evidence even any notice before to delete web.
I searched with keywords:lost website on crazydomains then find
https://www.smartcompany.com.au/technology/crazy-domains-loses-web-hosting-data-leaving-small-businesses-the-victims/

Response from Crazy Domains:
09 October 2018 at 15:07

Hi Peter,

Thank you for taking the time leaving us a review about your recent experience with Crazy Domains, it is always a great opportunity for us to hear our customer’s side through a feedback.

Thank you for bringing this to our attention, may it be a positive feedback or the other way around, we have to consistently take action in a timely manner. Thus, we extend our sincerest apologies for any inconvenience that our services may have caused you.

We want to make sure we are on the same page for us to be able to identify and provide you the customer satisfaction that you deserve. We would take this as a privilege to discuss this matter with you. If you would agree and can find time to talk, please send me an email to [email protected] with your contact and account details and I will personally get in touch with you and see how we can make things good.

Always remember that all our customers are important to us, including you, and we don’t want to miss any single opportunity to help you sort things out with us.

Looking forward to hearing from you soon.

Sincerely,

Pearl L
Customer Experience Specialist

0 of 3 people found this review helpful.

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from Perryscope

Monday, October 8, 2018

Great to deal with...great value. Recommended

Response from Crazy Domains:
11 October 2018 at 22:24

Hello Mark,

We are incredibly grateful that you took the time out to leave us this 5 -star review. The value of our company puts customer satisfaction as the top priority and we are committed to our customers.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Arty Painters

Monday, October 8, 2018

Though we had an issue that was difficult to resolve Crazy domain did work with me to resolve it as quickly ad possible Other than that it has been super easy and very economical

Response from Crazy Domains:
11 October 2018 at 23:29

Hello Ricky,

Thank you for taking the time to leave us such a beautiful review. We are absolutely delighted that you appreciate how we assisted you. Rest assured that we will continue to provide consistent customer satisfaction as you deserve.


Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Pearl L.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from C60

Friday, October 5, 2018

great crew love your work

Response from Crazy Domains:
10 October 2018 at 23:12

Hi Stuart,

Thank you for your sweet review. It is our top priority to provide never-ending improvements in our products and services.

Our friendly 24/7 Customer Support Team deserves all the credit and we will definitely pass your superb message to them. Satisfied customer like you makes our job remarkable. Thank you for being part of the Crazydomains family and we hope to share more wonderful years with you.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Just For You Girl

Friday, October 5, 2018

When I had a few problem with my Web I was help by the people I Contacted and they were very helpful.

Response from Crazy Domains:
09 October 2018 at 19:37

Hello Lolita,

Thank you for finding us very helpful. It is always our part to satisfy our customers. Our commitment to providing our customers an excellent customer service and that must be proven from time to time. We look forward to serving you again.

Thank you so much for trusting us and we will surely provide you with consistent treatment as you deserve. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great business with us!

Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Student Online Safety

Friday, October 5, 2018

Great platform for purchasing domains and the staff are always very helpful in attending to questions and queries.

Response from Crazy Domains:
10 October 2018 at 23:11

Hi Damian,

Thank you for your wonderful feedback. We aim to constantly provide the Best in World service and we are delighted to know that our 24/7 Friendly Customer Support is providing you the excellent service you deserve, Your feedback is a great tool for us to use to work towards constant, never-ending improvement.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected] Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

3 of 3 people found this review helpful.

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from Deco Hairdressing

Thursday, October 4, 2018

Hi Joy, Thank you so much for your help You have been a pleasure to deal with and thanks for the quick responses to my emails and questions Kind regards Tan Gunal

Response from Crazy Domains:
09 October 2018 at 19:36

Hello Tan,

Thank you for giving us a shot, and even more for leaving us this review. Your review will be forwarded to the specific support that you are referring. Everyone is always dedicated to what they are doing in satisfying our customers.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Life Path Therapy

Thursday, October 4, 2018

Very helpful staff who try hard. If you know what you want and you work with them in creating it you'll get a really good result.

Response from Crazy Domains:
10 October 2018 at 23:13

Hi Karen,

Thank you for giving us a shot by leaving us feedback. We are delighted to know that our 24/7 Friendly Support Team is giving you the quality of service you deserve. We will surely let them know about your wonderful feedback.

Thank you for being part of the Crazydomains family and we are looking forward to share more wonderful years with you.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Pearl L.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Wool and Flax

Thursday, October 4, 2018

5 stars: Excellent ? no reservations, I would recommend this company to anyone.

Response from Crazy Domains:
10 October 2018 at 23:15

Hi Marika,

Thank you for making our day! Our hearts are so happy, thank you for willingly spending your time to write us a review. We always make sure that we are providing excellent customer service to our customers and of course, you deserve to be valued all the time. It is always our happiness to know that our customers are satisfied with us.

Thank you for trusting us and we are always ready to serve you again moving forward. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me a [email protected]

Have a great day ahead!

Regards,

Pearl L.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Mike Tyler Magic

Thursday, October 4, 2018

Efficient, cost effective, professional. Always able to provide assistance over the phone too, which is rare these days with companies such as Crazy Domains.

Response from Crazy Domains:
09 October 2018 at 19:17


Hi Michael,

We really appreciate you taking time to leave us a review. We are pleased and happy to know that you find our products and services efficient, cost-effective and professional. This is what we always envisioned and thank you for appreciating our efforts.

Your feedback is a great way for us to work towards a constant and never-ending improvement with our products and services.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

Did you find this review helpful?

from Sky Scrap Metal

Thursday, October 4, 2018

This guys are very quite good in responding customers

Response from Crazy Domains:
10 October 2018 at 23:13

Hello Ali,

We are delighted to hear you had an amazing experience with Crazydomains. Our friendly Customer Support Team deserves all the credit and we will definitely pass your message to them.

Thank you for taking the time to leave us your review, your feedback is a great tool for us to work towards constant and never-ending improvement.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]


Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Cheapies

Thursday, October 4, 2018

Easy, quick & on the money. Highly recommend. Peter

Response from Crazy Domains:
09 October 2018 at 19:13

Hello Peter,

We would like to acknowledge you for finding us very useful. It is always our goal to make sure our customers are taking care of. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Care Specialist

2 of 2 people found this review helpful.

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from Sensuous

Thursday, October 4, 2018

I recently gave Crazy Domains a 3 Star review on Trustpilot. I was shortly contacted by a lady called Pearl from Crazy Domains who assured me she would make sure that my issues would be resolved. I was extremely sceptical at first, but Pearl more than delivered and went out of her way to make sure everything was sorted. This latest experience has gone a long way to help restore my faith in the company. Thank you Pearl.

Response from Crazy Domains:
10 October 2018 at 23:16

Hello Keith,

Thank you for making our day!

We really appreciate your review. We might have missed our mark but we are grateful that you have given us a second chance to patch things up. It is heartwarming to know that this experience has restored your faith with Crazy Domains. We assure you that we will continue to provide only the quality of service you deserve.

Thank you for being a part of the Crazy Domains family and we are looking forward to sharing more wonderful years with you.

Happy clients like you make our job wonderful, Thank you.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Vitastiq

Wednesday, October 3, 2018

Utterly useless service.
Every month there is a problem with my email.
Every month I call them and they have me change the settings back to the ones there were on the month before. And so it continues.
They blame Outlook for not connecting to their service correctly - and encourage Businesses to use Webmail - which I don't need to explain the ridiculousness of this statement.
Go somewhere else - these guys have no idea and their customer service is utterly diabolical with no escalation process.
Prepare to be frustrated beyond your worst nightmares.

Response from Crazy Domains:
04 October 2018 at 01:07

Hello David,

My deepest apologies of the experience that you had with us. Rest assured that trainings and coaching are now on-going for this not to happen again in the future.

I understand where you coming from and I have investigated your case to check on how we can correct things in order to make your experience better. Thank you so much for answering my call and allowing us to patch things up for you.

I've sent you a private message for the current progress.

Thank you for your cooperation and understanding.

Regards,

Cathy M.
Customer Experience Specialist

1 of 2 people found this review helpful.

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from Changing My Perspective

Wednesday, October 3, 2018

I have had a great experience with Crazy Domains. I had no idea of what I was doing when I started doing my website and they helped me with every issue I had solving everything quickly and properly. Thanks!!

Response from Crazy Domains:
09 October 2018 at 19:08

Hello Customer,

Thank you for taking the time to leave us such beautiful review. We are absolutely delighted that you enjoyed using our service. Everyone is dedicated to what they are doing to consistently provide a satisfying service for our customers.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]


Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Sell My Machines

Wednesday, October 3, 2018

Excellent service

Response from Crazy Domains:
10 October 2018 at 23:16

Crazy Domains replied 4/10/2018
Hello Valentin,

Thank you for taking the time to leave us a 5-star review. We are absolutely glad that you find our services very helpful. We will continue to deliver excellent customer service to our valued customers.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day!


Regards,

Pearl L.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Make It Yours Realty

Wednesday, October 3, 2018

Great Great customer service, they have returned my calls asap every time ????

Response from Crazy Domains:
09 October 2018 at 19:10

Hello Tina,

Thank you so much for leaving us such beautiful review. We want to make sure that we are consistent in providing a great customer service that you deserve to experience. We are looking forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from GES Committee Perth

Wednesday, October 3, 2018

Crazy Domains have helped us to share our message with others that have an interest in the Gospel message. As a small group that are largely amateurs we have been well catered for by this team and look forward to a continued fruitful association.

Response from Crazy Domains:
09 October 2018 at 19:06


Hello Janice,

Thank you so much for this wonderful review. All of us from Crazy Domains are very glad to know that you find our service very helpful. Rest assured that we will continue to deliver an excellent customer service that you deserve to experience.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Real Natural Organic

Tuesday, October 2, 2018

Crazy Domains support is incredible. Very happy with the services.

Response from Crazy Domains:
10 October 2018 at 23:17

Hello Jody,

We are delighted to hear you had a wonderful experience at Crazydomains. Our commitment to providing our customers an excellent customer service and that must be proven from time to time. We look forward to serving you again.

Thank you so much for trusting us and we will surely provide you with consistent treatment as you deserve.
If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]


Have a great day ahead!


Regards,

Pearl L.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Maroochy Men's Shed

Tuesday, October 2, 2018

Web builder software is super easy to use. Great support, any questions or problems are responded to and resolved quickly.

Response from Crazy Domains:
09 October 2018 at 18:53

Hello Tom,

We are incredibly grateful that you took the time out to leave us this review. We want to be consistent in giving value to our customers for them to be satisfied all the more. Thank you for appreciating us especially our support. Looking forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Head Land Engineering

Tuesday, October 2, 2018

Best Value for Money investment for my new business, crazy domain staff is very cooperative and understands client requirements

Response from Crazy Domains:
10 October 2018 at 23:17

Thank you for making our day!

Our hearts are so happy to hear you find our services the best value for your money and business. Our friendly Customer Support Team deserves all the credit and we will definitely pass your delightful message to them.

Thank you for taking time to leave us your review, your feedback is a great tool for us to work towards constant and never-ending improvement.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Care Specialist

2 of 2 people found this review helpful.

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from -

Tuesday, October 2, 2018

I like buy domain in this provider, its cheap and secure

Response from Crazy Domains:
09 October 2018 at 18:46

Hello Customer,

Thank you for leaving us a 5-star review. It is always our main goal to satisfy and enjoy our customers to the service that we are providing. Rest assured to provide you consistent excellent customer service as you deserve.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Building Buddy

Monday, October 1, 2018

I recently purchased Virtual Server from them. It took 3 days to set it up for me and make it up and running. During this three days, I have contacted many times to customer service, and every time someone replied by saying be patient. the process takes 24 hours!! After 72 hours, they could manage to make it working.

The other experience I got with them was purchasing a windows hosting service for ASPX. On the product page said it support crystal report, so I purchased it. When I was setting up my website, I found out that the CR is not working. I contacted the custom service, and they said you need to purchase another product as well which would cost me about $70 a month.

Their service is really poor.

Response from Crazy Domains:
01 October 2018 at 19:40

Hello Iman,

We would like to extend our sincerest apologies concerning all the issues that you have faced. This is not by any means reflective of our standards of service and customer satisfaction. We want to patch things up, especially the experience you’ve mentioned in your review. We appreciate you for answering our call.

As mentioned from our conversation, your VPS is working perfectly since yesterday. Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

We look forward to hearing from you very soon.

Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Database Applications

Monday, October 1, 2018

It's quite easy to use and I've had no problems with them.

Response from Crazy Domains:
10 October 2018 at 23:18

Hello Chris,

We are delighted to hear you had an amazing experience with Crazydomains. Our friendly Customer Care Team deserves all the credit and we will definitely pass your message to them. Thank you for taking the time to leave us your review, your feedback is a great tool for us to work towards constant and never-ending improvement.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Care Specialist

2 of 2 people found this review helpful.

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from Consider It Sold

Monday, October 1, 2018

Since joining with crazy domains the traffic to my website has increased immensely and I have gotten alot more clients and enquiries. Crazy Domains also have great customer service and fair pricing. I am very happy. Thankyou

Response from Crazy Domains:
09 October 2018 at 18:40

Hello Lauren,

Thank you so much for leaving us such beautiful review. The team here at Crazydomains exerts more effort in satisfying every customer that we cater through giving a resolution of any concern. We really appreciate you too for including us to the success of your business.

Thank you so much for trusting us and we will surely provide you with consistent treatment as you deserve. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Grout Cleaing Perth

Monday, October 1, 2018

Excellent customer service , any problems or issues promptly resolved . I would highly recommend any business to use crazy domain as I have been very happy with the service over the years. Thank you to the team at crazy domain.

Response from Crazy Domains:
10 October 2018 at 23:18

Hello Hieu,

Thank you so much for leaving us an awesome review. The team here at Crazydomains is completely dedicated to what we are doing for our customers’ satisfaction. We also appreciate you for staying with us for years now. Also, recommending us to everyone is more than enough and we appreciate you for that too.

We hope to share the more wonderful experience with you. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Pearl L.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Computer Coach Australia

Monday, October 1, 2018

Love the service at Crazy Domains and I recommend them to my clients as service is very important for my clients who are seeking Computer Coach Australia?s services

Response from Crazy Domains:
09 October 2018 at 18:37

Hello Zoe,

Thank you so much for loving our service. It is always our joy to see that our customers are satisfied with the service that we provide including the helping hands of our support staffs. We will never get tired to deliver consistent customer satisfaction to everyone especially that you are recommending us to everyone.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Web Tech Design

Sunday, September 30, 2018

I have found Crazy Domains to be an excellent web host over the last three years. Their customer service and support is very good. Any issues that I've had have been resolved within minutes. The tech support is second to none!

Response from Crazy Domains:
03 October 2018 at 22:47

Thank you for leaving us such a wonderful review. We are glad that you have been happy with us for over 3 years and counting. Truly here at Crazydomains we are committed to providing best in world Customer Service with the help of our friendly 24/7 Customer Support Team.
We are elated to know that you like our services and our user friendly interface. All suggestions from customers, like you, are important and are always taken on board.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Julian Robert Breeds

Saturday, September 29, 2018

does the job you want.

Response from Crazy Domains:
04 October 2018 at 01:05

Hello Julian,

We would like to extend our warmest appreciation for leaving us an excellent rating and a positive review. It is always our joy to serve our customers beyond your expectation and at your convenience. We look forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Care Specialist

2 of 2 people found this review helpful.

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from A&R Coates

Friday, September 28, 2018

I have hosted sites on Crazy Domain servers for over ten years. Some belong to community organisations and my own is an ebusiness with 100,000 files. There has never been any problem except with my own site which has complicated third-party software installed. I have always received outstanding service. Whenever there has been an glitch or loss of data the site has been diagnosed, restored and back running quickly with the service staff efficient, helpful and eager to support me. I have nothing but praise for Crazy Domains and would never contemplate using any other hosting service.

Response from Crazy Domains:
03 October 2018 at 22:56

Hello Arthur,

Wow! We are blown away by your awesome. We want to hug you with a big thank you for being part of the Crazy Domains for more than a decade. You are our real star! It is our honour to assist you in any way that we could and beyond your expectation. Providing all you need is one of the many ways to show that we value and appreciate you as our customer. We take pride in giving Best in World service to every customers and we're overjoyed to receive your compliments and appreciation.

Our friendly 24/7 Customer Support Team deserves all the credit and we will definitely pass your superb message to them. Satisfied customer like you makes our job remarkable.

Thank you for choosing Crazydomains and we hope to share more wonderful years with you.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Subtle Senses

Friday, September 28, 2018

Staff are great and really helpful! The only downer is that i keep getting spam mail from my website, other than that you guys are brilliant

Response from Crazy Domains:
03 October 2018 at 23:02

Hi Raewyn,

Thank you for your awesome feedback. We make every effort to make sure that the service and support provided are excellent and we are delighted to know that our 24/7 Best in World Customer Service Team’s performance is acknowledged.

Rest assured, we will be working on to continue minimizing spam emails.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Marlborough Violence Intervention Project

Thursday, September 27, 2018

Easy to use and helpful staff always get questions answered in no time.

Response from Crazy Domains:
03 October 2018 at 23:03

Hi MVIP,

Thank you for your wonderful feedback. We aim to constantly provide the Best in World service and we are delighted to know that our 24/7 Friendly Customer Support is providing you the excellent service you deserve, Your feedback is a great tool for us to use to work towards constant, never-ending improvement.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected] Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Harika AU

Thursday, September 27, 2018

As a technology provider, I appreciate the simplicity and reliability of Crazy Domains' services. The online tools are well organised, easy to use and allow fine-grained control of all aspects of our hosted websites and databases. Support staff know what they are talking about, which puts them ahead of many of their competitors. They combine technical excellence with attractive pricing.

Response from Crazy Domains:
03 October 2018 at 23:07

Hi Jeremy,

Thank you for leaving us such a wonderful review. We are delighted to know that you are satisfied with our products and services. Truly here at Crazy Domains, we are committed to providing the Best in World Service with the help of our friendly 24/7 Customer Support Team.

Happy clients like you make our job wonderful, thank you for being part of the Crazy Domains family.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected] Have a wonderful day ahead!

Have a wonderful day ahead!
Pearl L
Customer Experience Specialist

2 of 2 people found this review helpful.

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from EL Compliance

Thursday, September 27, 2018

Excellent customer service experience

Response from Crazy Domains:
04 October 2018 at 00:46

Hello Elena,

It is our pleasure to provide you with an excellent customer service that you deserve. Thank you so much for your time and effort leaving an excellent feedback for us.

This will for sure continue to motivate everyone in their respective departments to relentlessly assist all the customers according to their concerns.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Cathy M.
Customer Care Specialist

2 of 2 people found this review helpful.

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from -

Thursday, September 27, 2018

I recently purchased Virtual Server from Crazy domains. It was supposed to be ready in 24 hours, but it took 4 days. I contacted customer service and they tried to help me. Although I gave them 1 star at the beginning, but after the good customer service, I made it 3 star. I am not 100% happy with my experience, but they tried to fix it.

Response from Crazy Domains:
09 October 2018 at 18:33

Hello Customer,

Thank you for taking the time updating your review. Rest assured we will continue to improve our services and products for you, our valued customer.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day!

Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Silver Tribe

Wednesday, September 26, 2018

I am a brand new site builder, and have a mentor to help. So far i am very grateful for crazy domains availability transparency and helpfulness. Cheers you guys.

Response from Crazy Domains:
04 October 2018 at 00:42

Hello Chris,

Thank you so much for leaving us such beautiful review. We will continue to provide you consistently a more convenient way of using our service. We look forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day!

Regards,

Cathy M.
Customer Experience Specialist


2 of 2 people found this review helpful.

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from D.F.T. Ltd

Tuesday, September 25, 2018

this is not 100% Australian, their call center is in the Philipians

Response from Crazy Domains:
25 September 2018 at 17:15

Hello Nomis,

On behalf of Crazydomains, I would like to apologise that things didn't go down as you expected. This is not by any means reflective of our standards of service and customer satisfaction.

I'd like to hear all your concerns and solve any other pending issues that you may have. If you’d love to discuss this matter, kindly provide us your best contact number or account details to patch things up. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day!


Regards,

Cathy M.
Customer Experience Specialist

0 of 4 people found this review helpful.

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from St. Albans Florist

Tuesday, September 25, 2018

Very good customer service and helpful at all times.

Response from Crazy Domains:
04 October 2018 at 00:01

Hello Amy,

We are incredibly grateful that you took the time out to leave us this review. Our commitment to provide our customers an excellent customer service and that must be proven from time to time. We look forward to serving you again.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great business with us!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Cheese and Pickles

Tuesday, September 25, 2018

Excellent customer service, and always available if I need help. I have no hesitation in recommending Crazy Domains

Response from Crazy Domains:
03 October 2018 at 23:10

Hello Kevin,

Thank you for your awesome feedback. We make every effort to make sure that the service and support provided are excellent and we are delighted to know that our 24/7 Best in World Customer Service Team’s performance is highly recommended and acknowledged.

Customers like you make our job wonderful and we are hoping to share more wonderful years with you and your business.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

1 of 1 people found this review helpful.

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from A Secret Place

Tuesday, September 25, 2018

Crazy Domain's websites are easy to work with and their customer service is excellent. 2 things a very small business like mine needs. I highly recommend them.

Response from Crazy Domains:
03 October 2018 at 19:05

Hello Connie,

Thank you so much for finding our service very easy to use. Most especially, we appreciate you for giving importance to how we treat you as our valued customer. It is always our goal to help our customers make their business known to the public.

Another thank you for recommending us to everyone and for trusting us. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Hobart Mail

Tuesday, September 25, 2018

Your site works perfectly.

Response from Crazy Domains:
03 October 2018 at 19:03

Hello Happy Customer,

Thank you for appreciating our service by leaving us a perfect 5-star review. The team here at Crazydomains is dedicated to each individual task. It is always a joy to hear positive feedback from our valued customers.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Filters4spas

Tuesday, September 25, 2018

They are always helpful and on point.

Response from Crazy Domains:
03 October 2018 at 23:08

Hi Godfrey,

Thank you for your short but honest review. We are elated to know that you are having a great experience with Crazydomains. Your delightful feedback is a great tool for our team to continue to work towards constant and never-ending improvement.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Experience Specialist

1 of 1 people found this review helpful.

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from THL Mastermind

Monday, September 24, 2018

Brilliant Services offered by Chalie D

Response from Crazy Domains:
03 October 2018 at 23:15

Hi Mamun,

Thank you for leaving us such a wonderful review. We will surely let Chalie know about your feedback, she deserves all the credit.

We value you and all of our customers and make every effort to make sure that the service provided is excellent. Thank you for trusting and choosing Crazydomains.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Regards,

Pearl L.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Short

Sunday, September 23, 2018

Been with Crazy's for a decade or more great service..

Response from Crazy Domains:
24 September 2018 at 17:24

Hello Greg,

Thank you for taking the time to leave us such an awesome review. We are glad that you enjoyed and you were satisfied with our service for a decade now. Serving our customers excellently with an open hand is something that we want to do everyday. Thank you for appreciating every small and big thing that we do for you as our customers.

Again, thank you for staying with us for a decade now. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Cheers to more decades with us!


Regards,

Cathy M.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from Rain Morgan AU

Sunday, September 23, 2018

Great support, service,

Response from Crazy Domains:
24 September 2018 at 17:34

Hello Rain,

We are incredibly grateful that you took the time out to leave us this 5- star review. Our top priority is to consistently provide a satisfying customer service and we are glad you were able to experience it firsthand. Truly customers like you make our job even more wonderful.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist



3 of 3 people found this review helpful.

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from Private

Friday, September 21, 2018

I am very frustrated with their server response speeds. I’m on a shared IP address with 500 other sites which ordinarily wouldn’t be a problem but...it is. My SEO guy and developer are going crazy with response of their servers and are urging me to shift sooner rather than later. When I’ve contacted, customer service agents have been polite and friendly and acknowledge there’s server speed issues. I feel somewhat frustrated and not able to get anywhere with Crazy Domains. I can’t run a slow responsive website. I’ve paid a lot now for optimisation only to find that I can’t get above 6sec because of the server issues. Not good enough

Response from Crazy Domains:
23 September 2018 at 17:54

Hi John,

Thank you for giving us a feedback and for bringing this to our attention. Our sincerest apology for the inconvenience this has caused you. We truly understand the situation you are in and we know it means a lot to your business the stability, reliability and performance of the service you are subscribed for.

I am Pearl and I am the Online Review Manager from Crazy Domains. I have read and fully understood your concern about our sever speed.
I would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further, please let me know your contact number and or account details for us to further discuss this matter and make things good. You can also directly email me to [email protected]

I hope that we can have this completely resolved for you, and look forward to hearing from you.

Pearl L
Customer Experience Specialist

1 of 3 people found this review helpful.

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from self

Friday, September 21, 2018

Like Others have said, the most painful customer service I've ever had the displeasure of dealing with.
I've been dealing with the revolving door and had no less than 6 people try to solve a $28 issue. Not only are all inept and don't know their project, they simply use emails distraction as a way of wearing you down. Just avoid them... I am leaving asap.

Response from Crazy Domains:
23 September 2018 at 18:08

Hello Steven,

Thank you for taking the time to leave us a review. We want to apologize to you for any problem that you have faced because of this $28 concern. We want to tell you that we take customer feedback very seriously.

It would be best if we could discuss on this further and hoping to make things right this time. Please do provide with me your contact number or account details and send it to [email protected] In this way, I can directly reach you as soon as possible.

Looking forward to hearing from you very soon.

Regards,

Cathy M.
Customer Experience Specialist

2 of 4 people found this review helpful.

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from Thaithai NZ

Friday, September 21, 2018

Very good, reliable operation. No problem in helping when there`s a problem.

Response from Crazy Domains:
24 September 2018 at 17:52

Hello Mike,

Thank You for giving us a shot, and even more for leaving us this review. We will continue to provide you consistently a more convenient way of using our service. We look forward to serving you again.

Thank you so much for trusting us and our services. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from Fussy Eater

Thursday, September 20, 2018

What I like about crazy domains is the quality of the service I get every time I need to change something with regards to my domain name/website...Before I know it I get either somebody who walks me through on the phone, sometimes they even do it for me, as a curtesy. I often recommend the company on that basis alone.

Response from Crazy Domains:
24 September 2018 at 18:03


Hello Marie,

We are all delighted to hear you had an amazing experience at Crazydomains. Thank you for appreciating us by leaving a 5-star review. We want to make sure that we are consistent in providing you an excellent service that you deserve. Looking forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from DigiBiz 888

Thursday, September 20, 2018

Crazy Domains 24/7 Support is second to none. You are crazy irrespective of where you are if you don't use Crazy.

Response from Crazy Domains:
24 September 2018 at 18:11


Hello Thomas,

It is our pleasure to provide you a 24/7 customer support that you deserve. Thank you so much for your time and effort leaving an excellent feedback for us. This will for sure continue to motivate everyone in their respective departments to relentlessly assist all the customers according to their concerns.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great ahead!


Regards,

Pearl L.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from Potters Garden

Wednesday, September 19, 2018

All good. Thank you.

Response from Crazy Domains:
24 September 2018 at 18:19

Hello Ralph,

Thank you for taking the time to leave us a 5-star review. It is an honor to serve you as our customers with the kind of service that you deserve. We want to make sure that our customers are satisfied consistently.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Pearl L.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from Mandurah Today

Wednesday, September 19, 2018

Customer service vastly improved. Any support queries are promptly answered either over the phone or via email. All the support agents are also very professional and courteous and know what they are doing. Outages are also minimal compared to before. Thanks for improving your service. Keep it up!

Response from Crazy Domains:
24 September 2018 at 19:16

Hello Damian,

We are incredibly grateful that you took the time out to leave us an awesome review. Our team here strives to provide you with an excellent service that you deserve including expert supports. We really love serving everyone and we are excited to extend our help to those people that you will recommend to avail our services.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!


Regards,

Pearl L.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from Miss and Estee

Wednesday, September 19, 2018

I would recommend Crazy Domain as they were really helpful with their service.

Response from Crazy Domains:
24 September 2018 at 19:21

Hello Christine,

We really appreciate you for finding us very helpful. You deserve to experience an excellent service that you deserve. Thank you so much for recommending us. Your review is overwhelming.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!


Regards,

Pearl L.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from Evie and Emco

Wednesday, September 19, 2018

Very helpful team and service

Response from Crazy Domains:
24 September 2018 at 19:32

Hello Anne,

We would like to extend our warmest appreciation for leaving us an excellent rating and a positive review. It is always our joy to serve our customers beyond your expectation and at your convenience. We look forward to serving you again.

Thank you so much for trusting us and our services. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]


Have a great day ahead!


Regards,

Pearl L.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from Gongs Australia

Wednesday, September 19, 2018

We had a really wonderful experience working with the team at Crazy Domains, and in particular Chrys. We have a new business, and have never completed website design before but the page turned out even better than we'd hoped. Chrys was really collaborative in helping adjust the page to suit our needs, and really patient when we kept changing our minds. Overall, it was easy to use, with great online support and they've taught us what we need to know to maintain the page ourselves. I would absolutely recommend their services to anyone looking to create a website.

Response from Crazy Domains:
24 September 2018 at 19:49

Hello Andrew,

Thank you for giving us a shot, and even more for leaving us this awesome 5-star review. Everyone here is dedicated to any of their tasks, especially assisting you, our valued customers. It is always our joy to hear our customer’s satisfying feedback.

Again, thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Regards,

Cathy M.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from Write Me NZ

Tuesday, September 18, 2018

It is cheap, and allowed me to keep my domain for years.

Response from Crazy Domains:
24 September 2018 at 19:54

Hello Rocket Technologies,

We really appreciate you for willingly spending your time leaving us an awesome review. Thank you for staying with us for years now. We believe you are enjoying our services and we are glad we are consistent in providing it for you.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Cheers to more years with us!


Regards,

Cathy M.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from AZ Body and Paint

Tuesday, September 18, 2018

Great support team and competitive pricing in the market :-)

Response from Crazy Domains:
24 September 2018 at 20:35

Hello Mark,

Thank you for giving us this valuable review. We are making sure that we are improving everyday. We are glad that you are love it and you are satisfied as well. Looking forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Regards,

Cathy M.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from PotMango

Tuesday, September 18, 2018

Good service and amazing prices. Their support team have massively improved over the last few years. Been a long standing customer.

Response from Crazy Domains:
24 September 2018 at 23:13

Hello Oliver,

It is our pleasure to provide you an excellent customer service that you deserve. Thank you so much for your time and effort leaving an excellent feedback for us. This will for sure continue to motivate everyone in their respective departments to relentlessly assist all the customers according to their concerns.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Regards,
Cathy M.

3 of 3 people found this review helpful.

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from Ship It Freight

Monday, September 17, 2018

Excellent service. Your valuable to my business.

Response from Crazy Domains:
24 September 2018 at 23:20

Hello Mark,

We really appreciate you for giving us an excellent review. Rest assured that we will continue to provide you the best customer service that you deserve. We are very much excited to witness that your business is growing, especially that you are with us.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Regards,

Pearl L.
Customer Experience Specialist

3 of 3 people found this review helpful.

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from Live SEO Service

Monday, September 17, 2018

Crazy Domain support is EXCELLENT and beyond what anyone else offers in the market. I won't say I never had issues but I must admit, issues were never left unattended. Their support staff have always been very helpful when I have contacted them and their service always exceeded my expectation. Thank you guys and expect the same always.

Response from Crazy Domains:
24 September 2018 at 23:24

Hello Diwakar,

We want to thank you for willingly spending your time to write us a review. Our team here is always making sure that we can address and provide accurate solutions to whatever type of concerns our customers had raised.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Regards,

Pearl L.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Affinity Mortgage Centre

Monday, September 17, 2018

I am please to say that after my initial comment about Crazy Domains, Cathy, the Online Review Manager called to not only apologise for my negative experience with Crazy Domains technical department and spam matter, Cathy called also to remedy my challenges. Cathy's call assured me and her action has restored my faith in Crazy Domains. I have had my email address and URL since 2005, previously it was hosted by Blue Central and subsequently Google. Whilst it was there I had not received spam or junk emails. however I moved my URL and email address to Crazy Domains I was receiving 15 to 20 spam per day...everyday, when I rang your technical to complain, I was informed that they will increase the protector. I would ring the technical department at least 5 times and each time I am informed they will increase the protector, finally after about 6 weeks of same amount of spam and junk mail your technician said that I had subscribed to those spam and junk emails, however if I wanted to stop them I can pay $30 to increase mail box protection. I informed that technician that I have had the email address since 2005 and NEVER had such challenge before moving it to Crazy Domains, I informed him that I believe Crazy Domains has either sold my information to third party or allowed third party to access my data so that Crazy Domains can sell me more products. that is why the cost to move to Crazy Domains are cheaper.

Response from Crazy Domains:
24 September 2018 at 23:28

Hello Yong Pun,

Saying thank you is not enough for acknowledging that we really value you as our customer. I really appreciate you for taking time leaving us this awesome review. For me, what matters the most is that we focus on customer satisfaction. We must continue to aim for a long-term resolution.

We will make sure to always set every customer as our highest priority in all that we do, including you. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected] 

Have a wonderful day ahead!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Dance Of Life Belly Dance

Monday, September 17, 2018

My wife and I started with purchasing domain names with Crazy Domains for our businesses many years ago. We had already purchased a website building and hosting package at that stage, for several websites to be built and hosted. We were new to owning and operating websites. After we learned more about building and operating websites, we were unhappy with the template structure and lack of flexibility with the sites and also the reduction in support for our sites and the package. So we decided that since Crazy Domains had been so good to us with our domains, including getting real help and support by a friendly team who always sounded happy, we would transfer our hosting to Crazy Domains as see how things went. Straight away we knew we had made a great choice. They helped with transfers of domains, gave us a very reasonably priced hosting package for our sites, sorted our SSL, and helped out amazingly when one of our sites crashed due to my error. They got our site back up and running and also helped a little further with offering great options and knowledge to help me understand some of the pitfalls to avoid when operating a website. We have also always had followup emails to make sure things were OK and that we were happy with the support we received. Crazy Domains have been great for us and we highly recommend them for your total internet hosting requirements.

Response from Crazy Domains:
25 September 2018 at 00:13

Hello Shaun & Sonya,

On behalf of Crazydomains, I want to thank you for willingly spending your time to write us an awesome review. We appreciate you for acknowledging everything that we are doing for our customers. It is our joy to be notified that your experience with us is something beautiful and helpful on your end. We do not want to stop ourselves in providing you with excellent service that you deserve.

Thank you for trusting us and our services. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!


Regards,

Pearl L.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Redopium

Saturday, September 15, 2018

Very reliable company. Great service provider. Would highly recommend.

Response from Crazy Domains:
25 September 2018 at 00:15

Hello Kathleen,

Thank you for taking the time to leave us such an awesome review. We are absolutely delighted that you were satisfied with the kind of service that we are providing. All the more, we really appreciate you for recommending us to everyone. We look forward to serving you again.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Pearl L.
Customer Experience Specialist


1 of 1 people found this review helpful.

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from Dean

Thursday, September 13, 2018

These guys are painful to deal with, every time.

Response from Crazy Domains:
16 September 2018 at 16:44

Hi Dean,

Thank you for leaving us a review again.

We would like to extend our sincerest apologies for the inconvenience this has caused you. We want to know what ongoing concern you are experiencing since we are already able to address the previous concerns raised on the other platforms and confirmed that it has been resolved.

Again, we appreciate your concerns and feedback as this will help us further improve our services. We are now expanding and doing our best to cater all review platforms for us to be able to address concerns and provide the quality of service all of our customers deserve.

If you have future concerns, you can directly email me at [email protected] and I will make sure to fully assist you with the best of my ability on a timely manner.

Pearl L.
Customer Experience Specialist

2 of 4 people found this review helpful.

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from Positive Org

Thursday, September 13, 2018

The service is always great- they really seem to go the extra mile.

Response from Crazy Domains:
23 September 2018 at 19:14

Hello User12,

We are delighted to hear you had a wonderful experience at Crazydomains. Our commitment to provide our customers an excellent customer service and that must be proven from time to time. We look forward to serving you again.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve.
If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Cathy M.
Customer Experience Specialist

2 of 2 people found this review helpful.

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from Neesh Design

Thursday, September 13, 2018

I've always found Crazy Domains very helpful fixing problems with my sites and clients. Highly recommend for this reason. No ticket system where you never know when someone will get back to you, just quick

Response from Crazy Domains:
23 September 2018 at 19:34


Hello Lance,

We always make sure that we are providing excellent customer service to our customers and of course, you deserve to be valued all the time. It is always our happiness to know that our customers are satisfied with us.

Thank you for trusting us and we are always ready to serving you again moving forward. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me a [email protected]

Have a great day ahead!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Global Interchange

Thursday, September 13, 2018

Crazy domain charges less than half of what Netregistry charges. Have considered godaddy, if only office 365 doesn't forced to use their terrible dns management. Move all my domains to crazy domain, so far so good.

Response from Crazy Domains:
23 September 2018 at 20:05

Hello My Dude,

We are incredibly grateful that you took the time out to leave us this review. Our commitment to provide our customers an excellent customer service and that must be proven from time to time. We look forward to serving you again.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve.
If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Integconcepts

Thursday, September 13, 2018

The service is quite good when it is working. It's when there's a technical problem it becomes so frustrating to get a decent solution. It almost seems like the folks in their support department are not trained properly yet they pretend to be experts by making up "solutions", or they blame your computer or the server. Eventually, when the issues are finally resolved (after almost a week of calling and emailing their support department - each time with another "expert" who will come up with another "solution") , they realise that these issues have been caused by a flaw in their system.

Response from Crazy Domains:
23 September 2018 at 23:07

Hello Dizzy,

Thank you so much for leaving us a very helpful review. Our main goal is to satisfy our customer in every way and we apologise if you have experienced the opposite of it. We appreciate you too for answering my email and phone call to patch things up. Thank you so much for your understanding and time.

We are glad to serve you all the more in your next transaction with us. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 2 people found this review helpful.

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from Vivendi Marketing

Thursday, September 13, 2018

4 stars because SSL team could have processed the request faster with alternative method of verification

Response from Crazy Domains:
24 September 2018 at 17:10

Hello Ashvini,

Thank you for giving us this valuable feedback. If there were times that you were not satisfied of your experience with us, we would like to extend our sincerest apologies. One of our priorities is to provide fair treatment towards our customers.

We want to make things right. Kindly give us your best contact number or account details. We look forward to hearing from you and earning you back your business.

Have a great day!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Dating Australian Companion

Thursday, September 13, 2018

Crazy domains has been professional prompt and informative throughoug mh dealings with the company. All my isdues have been resokved and anyone questions I have had were answered in terms I could understand.

Response from Crazy Domains:
25 September 2018 at 00:18

Hello Lynn,

We are incredibly grateful that you took the time out to leave us this note. Everything that we are doing is to satisfy all customers with the products and services that we provided. We look forward to serving you again.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Pearl L.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Youth Ballet WA

Thursday, September 13, 2018

Excellent service. Response was really quick, and understood my requirements very well. Also I love the fact it is the same person who helped me previously

Response from Crazy Domains:
25 September 2018 at 00:23


Hello Amanda,

Thank you for leaving such a heartwarming review. We are delighted to know that you are satisfied with our products and services. Crazydomains take pride in giving outstanding service to all of our customers and we're overjoyed to receive your compliments and appreciation.

Thank you for trusting us and our service. We hope to share more wonderful experience with you.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Stainless Steel Straws

Wednesday, September 12, 2018

Always first class service and will do whatever you want in regards to getting the service spot on. Have been with Crazy for five years and the support is second to none.

Response from Crazy Domains:
25 September 2018 at 00:26

Hello Bren,

We want to thank you for willingly spending your time to write us a review. Staying with us for five years now is a big thing for us. Rest assured that we will continue to be the best in everything that we do especially provide an excellent service.

Thank you for giving us this proverbial pat on the back, you made our day! For your future endeavor with us, you can directly email me at [email protected]

Cheers to more years with us!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Everyday Vegan

Wednesday, September 12, 2018

Queries always resolved quickly

Response from Crazy Domains:
25 September 2018 at 00:28


Hello Karen,

Thank you for giving us a shot by leaving us feedback. We are delighted to know that our 24/7 Friendly Support Team is giving you the quality of service you deserve. We will surely let them know about your wonderful feedback.

Thank you for being part of the Crazydomains family.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Pearl L.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Glenhaven Dental Implant

Wednesday, September 12, 2018

lovely support, very reliable

Response from Crazy Domains:
25 September 2018 at 00:37

Hello Glen,

We are delighted to hear you had an amazing experience with our reliable and lovely support. We will never get tired of providing our customers the excellent service that you deserve. We hope to share more wonderful experience with you.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from IKD Karate Australia

Tuesday, September 11, 2018

Profesional and friendly support team!

Response from Crazy Domains:
25 September 2018 at 00:48

Hello Hamid,

On behalf of Crazy Domains, I would like to thank you for taking time leaving us an awesome review. It is our pleasure to provide excellent customer service that you deserve. This will for sure continue to motivate everyone in their respective departments to relentlessly assist all the customers according to their concerns.

Thank you so much for trusting us and our services. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]
We hope to share more wonderful experience with you.

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Perfect Pest Solution

Tuesday, September 11, 2018

Beautiful customer service and I just wish you all the best.

Response from Crazy Domains:
25 September 2018 at 00:48

Hello Ahmad,

Thank you for commending our customer service. Rest assured that we will continue to provide a never-ending customer service satisfaction. Looking forward to serving you again.

Thank you for trusting us and our services. if there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Pearl L.
Customer Experience Specialist


1 of 1 people found this review helpful.

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from AU Gold

Monday, September 10, 2018

anyone! and I have to many

Response from Crazy Domains:
25 September 2018 at 17:49

Hello Peter,

Thank you for taking time leaving us a 5-star review. It is always our joy to serve our customers excellently. We will for sure continue to provide solutions to any of your concerns with us. Looking forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Precise Painting Services

Monday, September 10, 2018

Very good service by people who know their work

Response from Crazy Domains:
25 September 2018 at 18:16

Hello Con,

Thank you for taking the time to leave us such a beautiful review. While Trustpilot places star next to our business, you Con is our real star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Essentially Aware

Monday, September 10, 2018

They have followed up on my misunderstanding of the changes, explaining in full, answering my questions and it has been sorted. I feel comfortable with the company. I have been with them for four years and will continue.

Response from Crazy Domains:
25 September 2018 at 18:56

Hello Veronica,

We are delighted to hear you had an amazing experience with our reliable and lovely support. We will never get tired of providing our customers the excellent service that you deserve. We hope to share more wonderful experience with you.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Bell Bird Production

Monday, September 10, 2018

The best support ever.

Response from Crazy Domains:
25 September 2018 at 18:58

Hello Artur,

Our warmest thank you for giving us an excellent review. Our support team and everyone of us will never get tired of providing you with the excellent service that you deserve. Looking forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Pearl L.

Customer Experience Specialist

1 of 1 people found this review helpful.

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from Paint Make Play

Monday, September 10, 2018

The customer service representatives are very friendly and helpful.

Response from Crazy Domains:
25 September 2018 at 19:10

Hello Dianne,

Thank You for giving us a shot, and even more for leaving us this review. The team here at Crazy Domains is completely devoted to their works. It gives us great encouragement to get positive feedback from you.

Again, a big thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Pearl L.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Grant Johnston

Monday, September 10, 2018

There was an issue that was created on Friday but the response and handling from Chad has been great.

Response from Crazy Domains:
25 September 2018 at 19:17

Hello Grant,

Firstly, we want to thank you for willingly spending your time to write us a review. The team here at Crazy Domains is completely devoted to our work and customer service is one of the foundations on which this company has been built. Looking forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Governance Mentors

Monday, September 10, 2018

Logo design was excellent, very happy with the result. All formats produced including the supply of the unusual fonts. Website design worked well considering my inexperience. Crazy Domains produced a very good website and very responsive to modifications.

Response from Crazy Domains:
25 September 2018 at 19:40

Hello Derek,

It is always our joy to provide an excellent service and make sure that you are consistently satisfied of it.Thank you so much for appreciating how we treat you and of course, you deserve it. We are looking forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Cosy Paws

Monday, September 10, 2018

Love crazy domains!!

Response from Crazy Domains:
25 September 2018 at 19:45

Hello Colin,

Thank you for loving Crazy Domains. Providing our customers with excellent service is one of the many ways that we can show our love too. We look forward to serving you again.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Colourful

Saturday, September 8, 2018

Always find staff helpful and willing to fix any problem.

Response from Crazy Domains:
25 September 2018 at 20:11

Hi Leon,

We are happy to know that you find our staff helpful and willing to fix any problem. We aim to provide the best in world customer service and we are delighted to know that our friendly 24/7 customer support team is giving you the service you deserve.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

We hope to share more wonderful years with you!


Regards,

Pearl L.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from InCarSafe and Sound

Friday, September 7, 2018

5 star a good service would recommend

Response from Crazy Domains:
25 September 2018 at 20:13

Hello Mr. Penfold,

Thank you for taking the time to leave us a 5-star review. The team here at Crazy Domains is completely devoted to our works. It gives us great encouragement to get positive feedback from you.

Thank you for recommending us to everyone. We will ensure that they too receive our trademark service.

Again, a big thank you for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!

Regards,

Pearl L.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Cubby Space

Friday, September 7, 2018

I have been with crazy for 10 years. They were always good but are great now. Customer service and support is fantastic online or they even call you to help. Great work Crazy people.

Response from Crazy Domains:
25 September 2018 at 20:15

Hi Jeremy,

Thank you for making our day with your heartwarming feedback. You are our real star!

It is our honor to assist you in any way that we could and beyond your expectation. Providing all you need is one of the many ways to show that we value and appreciate you as our customer. We take pride in giving Best in World service to every customer and we're overjoyed to receive your compliments and appreciation.

Our friendly 24/7 Customer Support Team deserves all the credit and we will definitely pass your superb message to them. Satisfied customer like you makes our job remarkable. Thank you for being part of the Crazydomains family for more than 10 years and we hope to share more wonderful years with you.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!


Pearl L
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Richmond Legal

Friday, September 7, 2018

The support staff are always helpful and extremely patient. You never wait on the telephone too long before you get the help you need. They stay with you until the problem is resolved.

Response from Crazy Domains:
25 September 2018 at 20:17

Hi Thea,

Thank you for your awesome feedback. We make every effort to make sure that the service and support provided are excellent and we are delighted to know that our 24/7 Best in World Customer Service Team’s performance is highly recommended and acknowledged.

Customers like you make our job wonderful and we are hoping to share more wonderful years with you and your business.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Regards,

Pearl L.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Healthy Yoga

Thursday, September 6, 2018

Crazy Domains have been incredible helping me with all my needs and hiccups I had. My graphic designer is also super impressed!!!

Response from Crazy Domains:
09 September 2018 at 19:17

Hello Amanda,

Our warmest appreciation for this awesome review. On behalf of Crazy Domains, I would like to thank you for trusting us to provide you with an excellent service that you deserve. We look forward to serving you again.

For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Inov8 Instruments

Thursday, September 6, 2018

Excellent service, great value.

Response from Crazy Domains:
09 September 2018 at 19:27

Hello Richard,

Thank You for giving us a shot, and even more for leaving us this review. We will continue to provide you consistently a more convenient way of using our service. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, simply email me directly at [email protected] Rest assured we are always available for you

Have a great business with us!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Bermuda Blockchain

Thursday, September 6, 2018

Overall Crazy Domains is my preferred internet provider and buy a fair few domains.Service especially after service is excellent as potential problems that people like me who are relatively new to this sometimes create for them self are easily and quickly resolved by the technicians who are on call!

Response from Crazy Domains:
09 September 2018 at 20:23

Hello Bert,

Firstly, we want to thank you for willingly spending your time to write us a review. We are improving our product, each day, day by day. So, It is great to know that our customers are loving it.

Thank you so much for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Pelizzari

Thursday, September 6, 2018

Very good service . Good support and very friendly. Australia server.

Response from Crazy Domains:
09 September 2018 at 20:31

Hello Evan,

We would like to acknowledge you for finding us very useful. It is always our goal to make sure our customers are taking care of. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!


Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from LisseGil

Wednesday, September 5, 2018

My company made the switch from a pricey hosting provider to crazydomains just last year. We were skeptical at first, especially after a bad experience with our first provider. However, we’re really pleased to say that we’ve never experienced issues since working with crazydomains, even the migration was completely hassle-free! To top it off, we continue to receive awesome technical support whenever we need it.
After a few months, we decided to add their email hosting service after seeing the need to make our business appear more “professional”. Definitely had no issues during setup either. With their competitive prices and great service, it’s safe to say that we’ll be putting our full trust on crazydomains for a LONG time.

Response from Crazy Domains:
05 September 2018 at 17:36

Hello Eva,

We are incredibly grateful that you took the time out to leave us this note. We are delighted to know that you appreciate every effort that our technical support provided you as you deserve. Our company values put customer satisfaction as the top priority and we are committed to our customers. We will strive to deliver great experiences consistently. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!

Regards,

Cathy M.
Customer Care Specialist

1 of 1 people found this review helpful.

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from Learning From Computer Games

Wednesday, September 5, 2018

The Crazy domains Sales team and VPS Server team are great ... I recently upgraded to the very stable Linux server and have been very happy with the level of service I've received over the last 10 years. Would highly recommend getting the VPS Server just on their knowledge and prompt service !

Response from Crazy Domains:
09 September 2018 at 20:49

Hello Brad,

We're delighted to hear that you had an amazing experience with us. This will for sure continue to motivate everyone in their respective departments to relentlessly assist all the customers according to their concerns.

We would like to thank you for recommending us. That is very much appreciated. For your future endeavor with us, simply email me directly at [email protected]

Have a continuous great business with us!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Toyrannosaurus

Wednesday, September 5, 2018

Great Service always and always a pleasure to deal with.

Response from Crazy Domains:
09 September 2018 at 22:19

Hello Matthew,

Thank you for giving us your valuable feedback. It is always an opportunity for us to provide great service to our customers. Looking forward to serving you again.

For your future endeavor with us, simply email me directly at [email protected]

Have a continuous great business with us!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Beauty At Ab Fab

Wednesday, September 5, 2018

I'm not very good with technology and the staff are so patient and helpful I'm so grateful for their help I would definitely recommend Crazy Domains for service and great prices

Response from Crazy Domains:
09 September 2018 at 22:26


Hello Sandra,

It is our pleasure to provide you an excellent customer service that you deserve. Thank you so much for your time and effort leaving an excellent feedback for us.

This will for sure continue to motivate everyone in their respective departments to relentlessly assist all the customers according to their concerns.

For your future endeavor with us, simply email me directly at [email protected]

Have a continuous great business with us!

Regards,

Cathy M.
Customer Experience Specialist

1 of 1 people found this review helpful.

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from SLSV

Tuesday, September 4, 2018

The submission form keeps breaking. Four times in 6 months.

Response from Crazy Domains:
04 September 2018 at 22:54

Hello James,

Our sincerest apologies for the inconvenience caused. It's not our intention to make you feel this way. I will make sure to get this sorted in a timely manner.

Its status is now in progress since the assigned department is working on it to successfully finish it as soon as possible. We will make sure to send you a private message to notify you of the update.

Thanks for understanding.

Regards,

Cathy M.
Customer Care Specialist

1 of 1 people found this review helpful.

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from Mars

Tuesday, September 4, 2018

I’ll admit it, I don’t know that much about technology and the internet when I wanted to branch out four years ago. I was just this middle-aged businessman looking to bring his business to a whole new audience. Fortunately, I found crazydomains. They were patient enough to walk me through the process of creating a website and I have to say, what a great company! Now I have everything I need to get my shop running online, I even availed of their email hosting service not long after. Never in my life did I imagine setting up a website, yet alone one that bears my company’s name! So if you’re in your forties and are skeptical about setting up an e-commerce site, you can always call crazydomains for assistance. Trust me, you won’t regret it.

Response from Crazy Domains:
05 September 2018 at 17:49


Hello Ash,

On behalf of Crazy Domains, I would like to thank you big time. We extremely appreciate your awesome review. It is our pleasure to provide excellent customer service that you deserve. This will for sure continue to motivate everyone in their respective departments to relentlessly assist all the customers according to their concerns.

Thank you so much for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!

Regards,

Pearl L
Customer Care Specialist

3 of 3 people found this review helpful.

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from Glendale

Tuesday, September 4, 2018

Hi
This review is response to a review I wrote #61671 giving a 1 star rating. The review was written out of frustration with the handling on my case. Crazy Domains contact me with concern about my review and the frustration I was going thru. I felt they completely understood were I was coming from. They said they took onboard the situation and they were going to make changes to rectify and prevent this from happening again. To be fair with Crazy Domains I have been with them for several years now and have found them to resolve any problems quick and efficiently. 24/7 phone help line does work in 99% of the time. I have appreciated them chasing up my concerns.
Regards Chris

Response from Crazy Domains:
04 September 2018 at 21:05

Hello Chris,

Thank You for giving us a shot, and even more for leaving us this review. We look forward to serving you again.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!

Regards,

Cathy M.
Customer Care Specialist

2 of 2 people found this review helpful.

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from POWER TO EMPOWER SKILLS PRIVATE LIMITED

Monday, September 3, 2018

I have purcahsed a domain and paid for 5years which is showing available from all domain seller but they mail me domai status is pending . Why ???? . you are ????

Response from Crazy Domains:
03 September 2018 at 18:02

Hello Shobhit,

We appreciate the feedback given as it helps us to further improve our services. We know that your domain name is very important especially in building up your business.

We apologize for the delay in the registration. Our registration process undergoes a security check as part of our standard process.

Furthermore, we sent you an email privately to inform you that your domain name has been successfully registered for 5 years. Please feel free to email me directly to [email protected] if you have questions and clarifications.

Looking forward to hearing your response.

Pearl L
Customer Experience Specialist




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from The Bows Sydney

Monday, September 3, 2018

Any issues I had they were resolved in no time. Also didnt have to wait for an operator. Always someone available. Really great service!

Response from Crazy Domains:
09 September 2018 at 22:41


Hello Kyle,

We would like to extend our warmest appreciation of how you recognized us by leaving us a great review.
One of our many objectives is to maintain in serving our customers the kind of service that you deserve.

For your future endeavor with us, simply email me directly at [email protected]

Have a great day!

Regards,

Cathy M.
Customer Experience Specialist

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from New Christian Org

Monday, September 3, 2018

Wonderful service people who are ready to help you for anything - fantastic and they are the reason i could not give a lower rate than a 3 But a website needs to have good performance for Google search rating and user experience etc And you had nothing to offer in terms of decent performance at a reasonable price. I had someone review my site and they said the only solution was to move the site to a different host and it was so much better.

Response from Crazy Domains:
09 September 2018 at 22:34

Hello Robe,

It is our pleasure to provide you an excellent customer service that you deserve. Thank you so much for your time and effort leaving an excellent feedback for us.

This will for sure continue to motivate everyone in their respective departments to relentlessly assist all the customers according to their concerns.

For your future endeavor with us, simply email me directly at [email protected]

Have a great day!

Regards,

Cathy M.
Customer Experience Specialist

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from Glendale

Sunday, September 2, 2018

It is very unfortunate that I have to write such a poor review. After having email problems over the past 6 months and each time talking to their tech team, and feeling like i'm on a merry-go-round I've decided to give up and move on. The most recent case I was transferred to 4 different people in 24 hours and needed to go over and explain each time what was happening. And go thru the same steps to try and fix the problem. It drove me nuts!!! And it was never resolved..

Response from Crazy Domains:
03 September 2018 at 00:32


Hello Chris,

We apologise that things did not go down as you expected. We appreciate the feedback given as it helps us to further improve our services.

We know that your email service is very important especially for your business. Rest assured that we will be sending you an email to further explain everything.

We want to make sure we are on the same page for us to be able to identify and provide you the customer satisfaction you deserve. We would take this as a privilege to discuss this matter with you. If you would agree and can find time to talk, please send me an email to [email protected] with your contact and account details and I will personally get in touch with you and see how we can make things good.

Looking forward to hearing your response.

Pearl L
Customer Experience Specialist

1 of 1 people found this review helpful.

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from His Grooming WA

Sunday, September 2, 2018

24/7 customer service. Very polite and knowledgeable team.

Response from Crazy Domains:
09 September 2018 at 22:48

Hello Sabra,

We would like to acknowledge you for finding us very useful. It is always our goal to make sure our customers are taking care of. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, simply email me directly at [email protected]

Have a great business with us!


Regards,

Cathy M.
Customer Experience Specialist

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from Geographebay Finance

Saturday, September 1, 2018

Fixed issues and come to solutions. Affordable and 24/7 support.

Response from Crazy Domains:
09 September 2018 at 23:00

Hello Brendan,

Thank You for giving us a shot, and even more for leaving us this review. We will continue to provide you consistently a more convenient way of using our service. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, simply email me directly at [email protected]

Have a great business with us!

Regards,

Cathy M.
Customer Experience Specialist

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from Awdaniell

Friday, August 31, 2018

the staff have always been very nice and helpful.

Response from Crazy Domains:
09 September 2018 at 23:15

Hello Anthony,

We would like to acknowledge you for finding us very useful. It is always our goal to make sure our customers are taking care of. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, simply email me directly at [email protected]

Have a great business with us!


Regards,

Cathy M.
Customer Experience Specialist

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from Hey Joy

Thursday, August 30, 2018

Fantastic! Always solves any problems I may have. Excellent communication!

Response from Crazy Domains:
25 September 2018 at 20:40

Hello Karla,

Thank you so much for finding us helpful and for taking time leaving us an awesome review. We are absolutely glad that you were satisfied with the kind of service we provided. Rest assured that all our customers’ concerns are resolved.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a great day ahead!


Regards,

Cathy M.
Customer Experience Specialist

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from Aussie Nomad

Thursday, August 30, 2018

Always good, very reliable, excellent service.

Response from Crazy Domains:
25 September 2018 at 22:30

Hello George,

Thank you so much for willingly leaving us an awesome review. We are absolutely delighted that you were able to enjoy our services. Rest assured that we will continue to provide excellent service that you deserve.

Thank you for trusting us and our service. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!


Regards,

Cathy M.
Customer Experience Specialist

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from The Joerp

Wednesday, August 29, 2018

Very good experience and we will reccommend you for our friends.

Response from Crazy Domains:
25 September 2018 at 22:36

Hello Support Hub,

It is always our joy to provide an excellent service and make sure that you are consistently satisfied of it. Thank you so much for appreciating how we treat you and of course, you deserve it. We are looking forward to serving you again.

We appreciate you for recommending us to your friends. If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!


Regards,

Cathy M.
Customer Experience Specialist

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from Shopping Bags Australia

Wednesday, August 29, 2018

Great customer service there always there to help 24/7.

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from -

Wednesday, August 29, 2018

Brilliant customer service with very quick response times Couldn't have asked for anything better Thank you.

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from Twisted Sister Creative

Wednesday, August 29, 2018

It was such a pleasure to be looked after by someone who stayed with me throughout the query, resolved it of their own volition and restored my faith that great customer service is out there.

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from Marble House

Wednesday, August 29, 2018

It has been a pleasure working with Crazy Domains, highly recommended for efficient and prompt service

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from Living Illuminated

Tuesday, August 28, 2018

great customer service

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from Red Cliffe Padres

Tuesday, August 28, 2018

If you want excellent service and support for your website business Crazy Domains is an absolutely first class service that you can depend on. Quality of service and available products are exceptional and extremely well priced. No matter your own experience, be it professional or novice level, I have personally found Crazy Domains support to be the absolute best to turn to for ongoing support and growth. Scott Magee - Brisbane Qld

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from Canapes

Tuesday, August 28, 2018

Always there and ready to help. I have been learning how to master WordPress for a couple of years on many different websites and have made many silly and complicated mistakes. There support is superb.

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from New Point

Tuesday, August 28, 2018

No doubt it is 5 stars ,excellent work and help for me!

2 of 2 people found this review helpful.

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from Canapes

Tuesday, August 28, 2018

Always there and ready to help. I have been learning how to master WordPress for a couple of years on many different websites and have made many silly and complicated mistakes. There support is superb.

Response from Crazy Domains:
06 September 2018 at 18:33


Hello Brendan,

Thank you for taking the time to leave us such a nice review. Our commitment to providing our customers an excellent customer service and that must be proven from time to time. We look forward to serving you again.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve.
For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!

Regards,

Cathy M.
Customer Care Specialist

2 of 2 people found this review helpful.

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from Chantique Online

Monday, August 27, 2018

I have found the staff and support and service provided by Crazy Domains to be outstanding. The staff are friendly and informed and happily go above and beyond to help with any problem. Thank you so much :o

2 of 2 people found this review helpful.

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from Sydney Clinic

Monday, August 27, 2018

I have seen Crazy Domains go from mediocre to outstanding over the 10 years or so I have been with them. Their customer service is excellent, purchasing a Domain is easy - but they make sure that you are legitimate so you will be asked to provide ABN's etc. I recommend that I create a Crazy Domains account for all the client's that I build websites for. I wouldn't go anywhere else. Deb Carr

2 of 2 people found this review helpful.

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from Video Home Open

Monday, August 27, 2018

Support has been fantastic. They are knowledgeable and very helpful. Any issues are resolved very quickly. Would have no hesitation in recommending Crazy Domains to anyone.

2 of 2 people found this review helpful.

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from Sydney Clinic

Monday, August 27, 2018

I have seen Crazy Domains go from mediocre to outstanding over the 10 years or so I have been with them. Their customer service is excellent, purchasing a Domain is easy - but they make sure that you are legitimate so you will be asked to provide ABN's etc. I recommend that I create a Crazy Domains account for all the client's that I build websites for. I wouldn't go anywhere else. Deb Carr

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from Video Home Open

Monday, August 27, 2018

Support has been fantastic. They are knowledgeable and very helpful. Any issues are resolved very quickly. Would have no hesitation in recommending Crazy Domains to anyone.

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from Agent80

Sunday, August 26, 2018

Happy with the products. The support is sensational. Highly recommend

3 of 3 people found this review helpful.

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from Electrician Sport Macquarie

Saturday, August 25, 2018

I have always found Crazy Domain easy to work with, helpful and quick to respond.

2 of 2 people found this review helpful.

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from Cawarral Boarding Kennels

Saturday, August 25, 2018

I have used Crazy Domains ever since I started my webpage and have never had any problems or issues. Very happy with it.

2 of 2 people found this review helpful.

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from BAGOCPL

Saturday, August 25, 2018

Service is great. Always happy to answer any questions I may have and help me resolve any issues I have with my emails.

2 of 2 people found this review helpful.

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from Independent Liquor NZ

Friday, August 24, 2018

Was thinking of signing up with Sitebeat but couldn't log in with my registration. Which was an alarming sign to start with.

Once I asked them to delete my registration so I can reregister again without issues it turned out that's a super special of an issue requiring a specialist. WTF??
This again was just not a too promising sign that you cant easily unregister your personal details from a service/site you no longer wish to use.
These days websites normally give you the unsuscribe option with a click of a button. Hmm I am not too sure anymore.. but reading through the comments I might as well look for a different domain provider.

0 of 2 people found this review helpful.

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from Skydiving Perth WA

Friday, August 24, 2018

Service has always been quick and efficient with easy to work with website

2 of 2 people found this review helpful.

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from Stunning Nails

Friday, August 24, 2018

I gave Crazy Domains a 5 star rating because of their excellent customer care and support. Whenever I need help or got a problem with my site stunningnails.com.au their friendly team does everything to help me quickly and give me a helpful advice.

2 of 2 people found this review helpful.

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from Harrison Hearing

Thursday, August 23, 2018

They release your private information (home address etc) publicly.
Further, their prices are very misleading.

Response from Crazy Domains:
26 August 2018 at 20:18

Hi Julianna,

We appreciate the feedback given as it help us to further improve our services. We sincerely apologize for the inconvenience this have caused you.

We do not intentionally release your private information to the public. However, as mandated by the Internet Corporation of Assigned Names and Numbers (ICANN) they require all accredited registrars to publish the registrant's contact information, domain creation and expiration dates and other information in the global WhoIs database as soon as a domain is registered.

Who can view your information?

Everyone can see your information. The name, address and phone number you submitted when you registered your domain is publicly accessible by anyone at any time. While it is possible to hide personal information on WHOIS for some domain extensions. It is not permitted when you register .com.au or any other .au domain names. The practise is expressly prohibited in the auDA's (the body overseeing the .au name space) WHOIS Policy (2010-06) and Registrant Contact Information Policy (2010-07).

Here is a helpful article for your reference https://www.auda.org.au/policies/index-of-published-policies/2014/2014-07/.

Again, we apologise for any inconvenience caused by the difference of prices reflected. We worked hard to find the best prices and match them for all customers every day. Our prices do change due to sales demand and cost in the market. Adjustments in prices reflect without prior notice to accurately bring the value from the products and services and to make room for some great new features coming your way. Rest assured that we are doing our best in offering competitive prices and the best deals to our valued customers. We want to provide you with a better and more reliable service than ever.

We want to make sure we are on the same page for us to be able to identify and provide you the customer satisfaction you deserve. We would take this as a privilege to discuss this matter with you. If you would agree and can find time to talk, please send me an email to [email protected] with your contact and account details and I will personally get in touch with you and see how we can make things good.

Looking forward to hearing your response.

Pearl L
Customer Experience Specialist

2 of 4 people found this review helpful.

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from Sydney Printing

Thursday, August 23, 2018

Easy to use their systems and quick and helpful responses to any questions.

2 of 2 people found this review helpful.

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from BMW Drivers Club

Thursday, August 23, 2018

Excellent service and backup

2 of 2 people found this review helpful.

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from Craig Rosen

Thursday, August 23, 2018

The technical person who helped me was very knowledgeable and solved both my issues promptly.

2 of 2 people found this review helpful.

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from Trinity Trading

Thursday, August 23, 2018

Always a great help when needed. Sending me reminders great and keeps me on top of things. Excellent

2 of 2 people found this review helpful.

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from GSD Engineers

Wednesday, August 22, 2018

Lovely team with lovely service and they fixed my email problems quickly. I haven't had any issues with emails and website from Domain over a couple of years so far. Thanks so much for the work I wish your team all the best

2 of 2 people found this review helpful.

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from Maureen Barrymore Beauty Photography

Wednesday, August 22, 2018

Excellent customer service

2 of 2 people found this review helpful.

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from Fate Bike NZ

Wednesday, August 22, 2018

really happy with the service. one stop shop and I recommend crazy domains to everyone I know. thanks from everyone here at FATeBIKE.nz

2 of 2 people found this review helpful.

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from Fathers Moustache

Wednesday, August 22, 2018

Great experience with this company. I would highly recommend this company to anyone. Thank you.

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from BT Pilates

Wednesday, August 22, 2018

Crazy domains have a hard working help desk who provide quick and diligent support and feedback which I really appreciate. Prices are good and there is careful managing and discipline of users so there are rarely disruptions due to rogue clients going beyond terms of service usage rules. They provide the "industry standard" c-panel for the clients to install and manage their websites which is great. C-panel is very intuitive - if you can navigate your mac or PC, you won't have a problem with c-panel. Downsides: (1) you need a certain level of experience to manage your hosted website(s) because, at time of writing (Aug 2018), due to rapid growth of the business, not all support staff are fully up to speed. This is likely to improve over time. (2) If you have minimal security requirements for your website you may only need a basic level of https secure hosting. But at time of writing Crazy won't tell you this: they will sell you the commercial level https regardless of whether you need it or not. If you need high level https for your shopping cart website Crazy provides them at reasonable prices and it's not a problem. If you don't then google "free https certificate". There will be a free https provider that is right for you and you can still use Crazy as your host.

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from Lime Pie

Tuesday, August 21, 2018

Excellent and quick customer service.

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from Keep Your Books

Tuesday, August 21, 2018

No problems and that is always good

2 of 2 people found this review helpful.

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Monday, August 20, 2018

Useless company, Stupid staff.

Response from Crazy Domains:
20 August 2018 at 17:06

Hi Vladimir,

Certainly not the feedback we like to hear. We are sincerely sorry to hear about your experience. Our goal is your total satisfaction and provide a positive experience, and we regret that we missed the mark.

We appreciate your time for giving us this feedback to help us further improve our services. We hope to make it up to you and patch things up in a timely manner. We take your concerns seriously and we will make sure to look into this.

We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further, please send me an email to [email protected] with your contact and account details. Looking forward to hearing your response.

Pearl L
Customer Experience Specialist

3 of 7 people found this review helpful.

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from Haddon

Monday, August 20, 2018

Very rapid and successful response to an issue that arose with the email service. Very helpful staff.

1 of 1 people found this review helpful.

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from Charity

Friday, August 17, 2018

The absolute worst customer service I have ever had. Do not what ever you do use this comapny. They are untrained and unreliable. Staff are unqualified to give out the information needed. They overcharge and for products i did not need and months later I am still waiting for a refund of $400. They assured me several times during my 29 phone calls that money would be in my account. Only to call back days laterto to say it wasnt even processed. The never call back when they make times to call and took twice as long as they shoukd have to restore my service . We are a registered charity and dealing with crazy domains cost us thousands trying to just get out website renewed. Appalling and unethical company.

Response from Crazy Domains:
20 August 2018 at 17:31

Hi Hayley,

We are extremely sorry to hear about your refund request experience. We value you and all of our customers and make every effort to make sure that the services and support provided is excellent and all concerns raised are resolved timely.

We would like to learn more about your specific situation and make things right. More importantly, process the refund for you as requested. We take your concerns seriously and we assure you that we will look into this matter.

We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk, please send me an email to [email protected] with your contact and account details and I will personally get in touch with you and see how we can make things good.

All suggestions from customers, like you, are important and are always taken on board.

Looking forward to hearing from you.

Sincerely,
Pearl L
Customer Experience Specialist

1 of 4 people found this review helpful.

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from Kim's Cakes

Friday, August 17, 2018

Quick response and resolution. Good experience

1 of 1 people found this review helpful.

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from Inspections Offshore

Friday, August 17, 2018

Excellent ! Super friendly and efficient support ! Genuine, consistent and professional!

1 of 1 people found this review helpful.

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from Rain's Place

Thursday, August 16, 2018

Great customer service, Very quick to responde for help. very competitive prices, easy to use account area. you wont be disappointed.

1 of 1 people found this review helpful.

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from Verax Holdings

Thursday, August 16, 2018

Been a client with cheap domain for over 9 years and have been extremely happy with the service I have received over the years. Would recommend this company to anyone.

1 of 1 people found this review helpful.

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from 2bm Termite And Pest

Wednesday, August 15, 2018

Support was always available

1 of 1 people found this review helpful.

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from Kids Got Sole

Wednesday, August 15, 2018

The customer support is outstanding.. They have been very helpful whenever I have needed support. Thanks Guys

1 of 1 people found this review helpful.

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from Henry's Driving School

Wednesday, August 15, 2018

Great Customer Service at an Affordable price. One very important feature with Crazy Domains is the customer/client can call for help/assistance any time of the day & speak to someone by phone to resolve whatever issue they are experiencing. The 24 hour help desk is fantastic & the support staff are very helpfull in resolving any issue the customer may have. Needless to say the hosting & domain products are great & also excellent value for money being : Affordable & not outragously expensive as is the case with some other hosting providers that are out there on the market. Also, Crazy Domains is based in Australia which is another plus factor.

1 of 1 people found this review helpful.

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from PCVR

Wednesday, August 15, 2018

totally hassle free had a problem my fault they fixed it very quick

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from TLPC

Tuesday, August 14, 2018

Run away. This company is terrible. No service, website designed to mislead and rip you off, provides very misleading information, takes your money and then demands more money to make work what they sold you. An absolute scam and rip off.

We are preparing to file a major complaint with fair trading.

Response from Crazy Domains:
20 August 2018 at 19:03

Hi Darren,

Thank you for taking the time leaving us a review, it is always a great opportunity for us to hear our customer’s side through a feedback. May it be a positive feedback or the other way around, we have to consistently take action in a timely manner. Thus, we extend our sincerest apologies for any inconvenience that our services may have caused you. 

We want to make sure we are on the same page for us to be able to identify and provide you the customer satisfaction that you deserve. We would take this as a privilege to discuss this matter with you. If you would agree and can find time to talk, please send me an email to [email protected] with your contact and account details and I will personally get in touch with you and see how we can make things good. 

Always remember that all our customers are important to us, including you, and we don’t want to miss any single opportunity to help you sort things out with us. 

Looking forward to hearing from you soon.

Sincerely,

Pearl L
Customer Experience Specialist

2 of 3 people found this review helpful.

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from Employment Connect

Tuesday, August 14, 2018

Best services hope my crazyjoesdomains reseller website can even be as good if not better yous number one in australia and the world yous really rock.kind regards joseph edington

Response from Crazy Domains:
20 August 2018 at 18:16

Hi Joseph,

Thank you for making our day!

Our hearts are so happy to hear that you find our service the best and number one in Australia. Our friendly Customer Care Team deserves all the credit and we will definitely pass your delightful message to them.

Thank you for taking time to leave us your review, your feedback is a great tool for us to work towards constant and never-ending improvement.

Happy customer like you makes our job wonderful. We look forward to assisting you again soon.

If there is anything else we can do to make your day better, please let us know. We’d be glad to have a conversation with you about your account or you can directly email me at [email protected]

Have a wonderful day ahead!

Pearl L
Customer Care Specialist

2 of 3 people found this review helpful.

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from I am a day trader .com

Monday, August 13, 2018

Terrible service. Emails sent to my main email address hosted by Crazy bounce back to the sender. For 5 weeks l have been trying to have this issued solved and they now ignore me! Their communication is shocking, do not set up your emails with Crazy Domains!

2 of 4 people found this review helpful.

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Monday, August 13, 2018

I have had ongoing issues with very slow email. On the phone to the support desk was a real opener. The support person asked me for my email password so he could have a look. I couldn't believe it. Of course I did not give him the pw. And, because he couldn't replicate the issue he refused to create a ticket or investigate further. I now have to phone again snd hopefully get a more helpful person

Response from Crazy Domains:
20 August 2018 at 20:40

Hi Michael,

Thank you for raising your experience by writing us a feedback. We would like to apologise for any unsettled transaction with us regarding your email service.

We do sincerely understand where you are coming from, however, as per our standard process, replicating the email account is a must to point out the very reason why the email is not working well. For us to complete the testing and further investigate, the email password must be provided but this does not mean that we are invading your personal details. Our main intention is to purely assist and make your email work as how it must function.

Thus, all the steps and processes that we do in helping our customers are recorded and tracked. This means that all your details with us are all secured and taking care of. You also have an option to provide us with a temporary password while the troubleshooting process is ongoing. Once completed, you can change it back to your original password.

Furthermore, all information provided to us is treated confidentially. It is very important not to break your trust with us thus, we will take immediate actions on how you were supported including all necessary measures to check areas for improvement and act on it accordingly.

If you would agree, I can personally help you out when it comes to resolving this email concern of yours. Please send me an email to [email protected] with your contact and account details and I will personally get in touch with you and see how we can make things good.

Always remember that all our customers are important to us, including you, and we don’t want to miss any single opportunity to help you sort things out with us.

Looking forward to hearing from you.

Sincerely,

Pearl L
Customer Experience Specialist

0 of 2 people found this review helpful.

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from Pairing For Life

Sunday, August 12, 2018

Your customer service was exemplary!

Response from Crazy Domains:
20 August 2018 at 23:10


Hello Jack,

We are beyond words the moment we have received your reviews and ratings. Saying “thank you” is not enough to extend our appreciation to you. On behalf of Crazy Domains, it is such an honor to serve you in line with our goal as a hosting provider.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a continuous great business with us!

Regards,

Pearl L
Customer Care Specialist

2 of 2 people found this review helpful.

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from Jeffelectronics

Saturday, August 11, 2018

Always full support & crazy domains are my No1 first choice & 150% better than goddady

Response from Crazy Domains:
20 August 2018 at 23:14

Hello Jeffrey,

A very big thank you for tagging Crazy Domains as your number one choice. We are taking this as an opportunity to excel the more in providing you an excellent service and satisfying customer experience altogether.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a continuous great business with us!

Regards,

Pearl L
Customer Care Specialist

2 of 3 people found this review helpful.

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from Drysdale House

Saturday, August 11, 2018

Any issue is always attended to by capable techs. More happiness this end. ????? Ferg

Response from Crazy Domains:
20 August 2018 at 23:32

Hello Ian,

It is our pleasure to provide you with an excellent customer service that you deserve. Thank you so much for your time and effort leaving an excellent feedback for us.

This will for sure continue to motivate everyone in their respective departments to relentlessly assist all the customers according to their concerns.

For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a continuous great business with us!

Regards,

Pearl L
Customer Care Specialist

2 of 3 people found this review helpful.

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from Pluteus

Friday, August 10, 2018

Easy, hassle free, easy to deal with, friendly user website. very happy with Crazy Domains.

Response from Crazy Domains:
20 August 2018 at 23:40

Hello Anna,

Your review is an evidence that we are consistent in hitting our main priority, to provide an excellent and friendly user website. We would like to thank you for appreciating and acknowledging how we value you as our customer.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a continuous great business with us!

Regards,

Pearl L
Customer Care Specialist



2 of 2 people found this review helpful.

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from Happy Children Successful Adults

Friday, August 10, 2018

Highly recommended company to everyone- great professional service. AnotherWay

Response from Crazy Domains:
21 August 2018 at 00:41



Hello Snezhana,

We would like to thank you for highly recommending our company to everyone. Our hearts are now full of gratitude to consistently serve you, as our customer to the maximum level of excellent service is one of the many ways of valuing you.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a continuous great business with us!

Regards,

Pearl L
Customer Care Specialist

1 of 1 people found this review helpful.

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from dLuxx Images

Friday, August 10, 2018

Efficient and timely response to calls and very helpful customer service personnel.

Response from Crazy Domains:
21 August 2018 at 00:48

Hello Dorian,

It is overwhelming to know that we are consistently providing an efficient and timely response to any transaction that you experience with us. Through your review, we can now conclude that we are aligning to the identity that we want our customers to know, and that is to be excellent in all that we do.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a continuous great business with us!

Regards,

Pearl L
Customer Care Specialist

2 of 2 people found this review helpful.

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from Today Loans

Friday, August 10, 2018

The customer support is excellent. Highly recommended.

Response from Crazy Domains:
21 August 2018 at 00:51

Hello Matthew,

We would like to thank you for highly recommending our company. Our hearts are now full of gratitude to consistently serve you, as our customer to the maximum level of excellent service is one of the many ways of valuing you.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a continuous great business with us!

Regards,

Pearl L
Customer Care Specialist


1 of 1 people found this review helpful.

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from The Website Doctor

Friday, August 10, 2018

I have not dealt with them much, having most of my online work done through GoDaddy. There are, however, certain things, like some of the New Zealand domains, that are not available through GoDaddy, and that's how I came to do business with CrazyDomains, While my business with them is only a little, whenever I do any business with them the service levels were always exceptional. Maybe it's even more commendable seeing that I'm a small fish for them, and still their service is first class.

Response from Crazy Domains:
21 August 2018 at 00:57

Hello Schalk,

A very big thank you for appreciating us on how we treated you as our valued customer. With us, we want to make sure that we excellently and fairly extend our assistance to all our customers including you.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a fruitful business with us!

Regards,

Pearl L
Customer Care Specialist


1 of 1 people found this review helpful.

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from Move Us In

Thursday, August 9, 2018

Very good to deal with. Competive rates for the excellent service. Helped with every detail of our web hosting and email. For all your furniture moving needs. In Brisbane Australia. moveusin.com.au

Response from Crazy Domains:
21 August 2018 at 01:45


Hello Dayle,

We would like to extremely thank you for appreciating and expressing your experience with us by rating us with a perfect score.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!

Regards,

Pearl L
Customer Care Specialist

1 of 1 people found this review helpful.

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from The Great Ocean Walk

Thursday, August 9, 2018

We use Crazy Domains for all our customers websites. Hosting is inexpensive and most importantly their service is second to none.

Response from Crazy Domains:
26 August 2018 at 23:13

Hello Johanna,

We are incredibly grateful that you took the time out to leave us this review. Our commitment is to provide our customers an excellent customer service and that must be proven from time to time. We look forward to serving you again.

Thank you so much for trusting us and we will surely provide you consistent treatment as you deserve. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!


Regards,

Pearl L
Customer Care Specialist

1 of 1 people found this review helpful.

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from Multicare Australia

Thursday, August 9, 2018

so far Crazy domains is quite helpful, I trust their service

Response from Crazy Domains:
26 August 2018 at 23:13

Hello Fiaese,

Thank You for giving us a shot, and even more for leaving us this review. We will continue to provide you consistently a more convenient way of using our service. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!


Regards,

Pearl L
Customer Care Specialist

1 of 1 people found this review helpful.

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from Plumbing & Bathroom Company

Saturday, August 4, 2018

Very easy to use , great customer service more than happy to help you get it right. Been with them a few years now, with a couple of domain names . Highly recommend,

Response from Crazy Domains:
26 August 2018 at 23:41

Hello Jacqueline,

We would like to acknowledge you for finding us very useful. It is always our goal to make sure our customers are taking care of. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!



Regards,

Pearl L
Customer Care Specialist

1 of 1 people found this review helpful.

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from GN

Friday, August 3, 2018

Bad, charged for cancelled service, bad service

Response from Crazy Domains:
20 August 2018 at 20:34

Hello Cameron,

We would like to express our sincerest apologies for any unacceptable outcome you have experienced with our service. We know everything really matters to you the same goes to us, because we value you as our customer.

We really appreciate your feedback since it is our opportunity to hear our customer’s side. In this way, we consider you as our heroes. This means that you help us identify our lapses and at the same time work on it to consistently provide an excellent customer service to all our customers. This has clearly meant that we must be dependent on each other.

In connection with that, it would be best to discuss and sort things out with you. If you would agree to talk, please send me an email to [email protected] with your contact and account details and I will personally get in touch with you and see how we can make things good.

Always remember that all our customers are important to us, including you, and we don’t want to miss any single opportunity to help you sort things out with us.

Looking forward to hearing from you soon.

Sincerely,

Pearl L
Customer Experience Specialist

1 of 1 people found this review helpful.

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from Value Imports

Friday, August 3, 2018

I had a Domain name and email service set up with Crazy Domains. I can say that the service from every single member of the sales and support team has been of the highest standard a customer could want. I have found support available any time I needed it and nothing was too much trouble for the friendly, obliging and patient staff when I required lengthy advice ( due to my relative lack of technical understanding ) on how Domain Names work and how to have a logo signature in my emails etc .....one customer service person even went " the extra mile" doing some follow up work after my phone call and followed through with a phone call back to me the next day as offered . I am very pleased with having chosen Crazy Domains as it is obvious to me that quality of customer service is a major priority.

Response from Crazy Domains:
27 August 2018 at 01:13

Hello Gary,

We would like to extend our warmest appreciation for leaving us an excellent rating and a positive review. It is always our joy to serve our customers beyond your expectation and at your convenience. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!


Regards,

Pearl L
Customer Care Specialist



2 of 3 people found this review helpful.

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from Toads Hole

Friday, August 3, 2018

No problems, no issues, great telephone customer personnel to answer queries.

Response from Crazy Domains:
27 August 2018 at 01:06

Hello John,

It is our pleasure to provide you an excellent customer service that you deserve. Thank you so much for your time and effort leaving an excellent feedback for us.

This will for sure continue to motivate everyone in their respective departments to relentlessly assist all the customers according to their concerns.

For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a continuous great business with us!


Regards,

Pearl L
Customer Care Specialist

1 of 2 people found this review helpful.

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from Bold Beverages

Friday, August 3, 2018

does what i need it to

Response from Crazy Domains:
26 August 2018 at 23:56

Hello Anon,

It is our pleasure to provide you with an excellent customer service that you deserve. Thank you so much for your time and effort leaving an excellent feedback for us.

This will for sure continue to motivate everyone in their respective departments to relentlessly assist all the customers according to their concerns.

For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a continuous great business with us!


Regards,

Pearl L
Customer Care Specialist

1 of 2 people found this review helpful.

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from The Real Ingredients

Friday, August 3, 2018

Have been great and easy to use.

Response from Crazy Domains:
27 August 2018 at 00:13

Hello Paul,

We would like to extend our warmest appreciation for leaving us an excellent rating and a positive review. It is always our joy to serve our customers beyond your expectation and at your convenience. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!


Regards,

Pearl L
Customer Care Specialist

1 of 1 people found this review helpful.

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from Angelican Mothers Union Australia Newcastle

Friday, August 3, 2018

Easy to work with, and excellent support staff ready to actually help without feeling the need to make you feel dumb.

Response from Crazy Domains:
27 August 2018 at 01:29

Hello Philip,

We are incredibly grateful that you took the time out to leave us this note. Its customers like you that make our job wonderful. We look forward to serving you again.

Thank you so much for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!


Regards,

Pearl L
Customer Care Specialist


1 of 1 people found this review helpful.

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from Action Painters

Friday, August 3, 2018

The best deal I could find for the domain name. Love the website. Easy to use and looks good.

Response from Crazy Domains:
27 August 2018 at 01:43

Hello Shane,

Thank you for taking the time to leave us such a beautiful review. Most people don't bother to leave reviews about positive experiences, and that's what makes you the star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. We will continue to strive to deliver a consistently excellent customer service.

Thank you so much for trusting us and our services. For your future endeavor with us, we are always available for you, anytime, anywhere. Simply email me directly at [email protected]

Have a great business with us!


Regards,

Pearl L
Customer Care Specialist

1 of 1 people found this review helpful.

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from Reigning In Grace Ministries

Friday, August 3, 2018

I've been hosting two web sites with Crazy Domains for over a year now. I am very happy with the consistency, service and support of Crazy Domains.

2 of 2 people found this review helpful.

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from Windmill Supplies

Tuesday, July 31, 2018

I have had very good services from crazy Domains, always.

2 of 2 people found this review helpful.

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from Australian Chinese Education

Sunday, July 29, 2018

Great Customer service Great people Great Service

2 of 2 people found this review helpful.

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from My Grounds Keeper

Saturday, July 28, 2018

My contact was crazy domains has always been a wonderful experienceYet

2 of 2 people found this review helpful.

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from Global Biz Sales

Saturday, July 28, 2018

Great team. Very helpful.

2 of 2 people found this review helpful.

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from Dairy Data

Friday, July 27, 2018

Any problem I have is easily sorted

2 of 2 people found this review helpful.

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from No More Leaks

Friday, July 27, 2018

Always efficient Queries answered with genuine care

2 of 2 people found this review helpful.

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from Mark Teague Photography

Friday, July 27, 2018

Always provide great service

2 of 2 people found this review helpful.

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from Kerazy

Friday, July 27, 2018

Service has always been perfect, can?t fault them in any way!

2 of 2 people found this review helpful.

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from Crazy IELTS

Friday, July 27, 2018

Easy to handle and great, very efficient in the account management and customer service. Have always had a positive experience.

2 of 2 people found this review helpful.

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from FireFront Australia

Friday, July 27, 2018

Good professional business helping me to run my business, thanks.

2 of 2 people found this review helpful.

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from Boostceuticals

Friday, July 27, 2018

customer service great staff have good knowledge.

2 of 2 people found this review helpful.

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from Property Marketing Australia

Friday, July 27, 2018

Great service and staff Recommend

2 of 2 people found this review helpful.

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Friday, July 27, 2018

Fast and easy to deal with. Great service

2 of 2 people found this review helpful.

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from Izon Coffee Roastery

Friday, July 27, 2018

Great Service over last 8 years

2 of 2 people found this review helpful.

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from LS Media

Friday, July 27, 2018

Very easy to work with and fast responses.

2 of 2 people found this review helpful.

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from Conjunct

Friday, July 27, 2018

Always ready to help and be of assistance

2 of 2 people found this review helpful.

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from Echidnas Club

Friday, July 27, 2018

I am webmaster for a number of sites hosted with Crazy Domains and I can honestly say without hesitation that I am delighted with the service I have received whenever I've had the need to request help.

2 of 3 people found this review helpful.

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from SokoMart Bedding Collections Plus

Friday, July 27, 2018

Highly supportive customer service, whenever I call my query is handled professionally. I am satisfied.

2 of 3 people found this review helpful.

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from Auburn Beauty Therapy

Friday, July 27, 2018

Had a lot of problems with my website and web developers. Crazy Domains have been really helpful and understanding. I wish I had gone to them from the beginning. Thank you Crazy Domains

2 of 3 people found this review helpful.

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from Clever Pumpkin

Friday, July 27, 2018

Crazy Domains has always offered me exceptional service. Whenever I have a query or any sort of issue the staff always follow it through to my complete satisfaction. This company is a breath of fresh air, particularly in the technology sector, and I recommend it highly.

2 of 2 people found this review helpful.

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from Midon

Wednesday, July 25, 2018

Avoid Crazy Domains...Run!

Crazy Domains is a lost cause as far as I am concerned. I have had multiple issues with them over the years.

The latest issue is that scripts have mysteriously stopped working on my websites. Upon banging my head against a brick wall with their so-called "help desk", I was advised that scripts were no longer covered by the help desk and that I needed to contact "Advanced Support". No worries I said.

So I start typing my message into the Advanced Support contact form, and to my surprise, they want a minimum of $99 to look at the issue! Lets bear in mind that scripts were working perfectly fine 6 months ago on my site. (I was driven mad by the amount of bot messages I was receiving on a daily basis - thus I was driven here by Crazy Domains.)

Case 2: About 6-8 weeks ago, calls to my business dried up for a couple of weeks. When trying to establish why business was slow, I decided to investigate whether or not I should update my website. To my horror - ALL my hosted websites were offline! When I contacted Crazy Domains to ask why, they simply fixed the issue without giving me an explanation, NOR an apology.

I currently have 8 registered domains with Crazy Domains and 6 under hosting. It is time for me to pull the lot of them, and I can only assume, this will end up being the most difficult period of my life.

Avoid CRAZY DOMAINS!!

4 of 4 people found this review helpful.

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from Phil Lean

Wednesday, July 25, 2018

Good value for money, helpful and easy to deal with.

2 of 2 people found this review helpful.

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from Goosewood A.G.A

Sunday, July 15, 2018

The hosting and domain services offered by this company have been great. No downtime on the website and the hosting admin features are great. Excellent range of apps and features available to run on the site. The setup and performance of the server and database have been problem free.I would recommend this company to anyone.

2 of 2 people found this review helpful.

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from Mahurangi Plumbing & Gas

Thursday, July 12, 2018

I have had a very positive experience with crazy domains

2 of 2 people found this review helpful.

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from SoundsFine Michael Drew

Thursday, July 12, 2018

Fast. Efficient. Knowledgeable. Polite.

2 of 2 people found this review helpful.

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from Weight Loss With Ease

Thursday, July 12, 2018

Whenever I call them they are so polite and ready to help me. They gave me advice for a product where I could get all my email addresses in one place for each of my domain names.

1 of 1 people found this review helpful.

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from Personal

Tuesday, July 10, 2018

Transfer out domain is super difficult and purposely delayed. Allow 30 days would be a good time frame. The DNS is pretty basic if you want extras please pay for it. I am transferring out all my domains from them.

Response from Crazy Domains:
10 July 2018 at 18:34

Hi Oscar,

Thank you for taking the time to advise of your recent experience with Crazy Domains. It is only through feedback such as yours that we are able to be aware of and improve more our service that we provide to our valued clients.

We are devastated to hear you that the service provided does not meet your expectations and cause some inconvenient. We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind.

We are reaching out to you to review your case and patch things up. Please send us an email at [email protected] with your contact and account details so we can discuss further.

Sincerely,

Crazy Domains

1 of 2 people found this review helpful.

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from Tauranga Production Turning Limited

Friday, June 29, 2018

The service and support I got from Kristyl G was amazing. She was extremely helpful and knowledgeable and made it easy for me to get setup with Crazy Domains. If all your staff are trained to that level your company will be unstoppable.

1 of 1 people found this review helpful.

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from My Company

Wednesday, June 20, 2018

Crazy Domains migrated my hosting account which has 2 websites and our client databases. They did so without my knowledge 2 days before our automated payments were due to come out (wordpress / woocommerce subscriptions). We had fatal errors for 3 days once it was up the payments would not process the $10,000 money that we were waiting to be processed. Also the "orders" that were listed to be processed were from 2 months ago. As it stands we are on day 5 and still unable to process any money or get into one of our sites. The response from Crazy Domains is "we are putting it to our administration support team to look at". That was after 3 days of them suggesting that there was a problem with our browser. The 1 star is because at the very minimum they do have phone support available.

Response from Crazy Domains:
10 July 2018 at 18:59

Dear Alicia,

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us and opportunity to discuss this further with you.

We want to make things right. So, please give us a call on +61 2 9037 2826 . You can also email us at [email protected] with your contact details and we will get back to you promptly. We look forward to hearing from you and earning you back your business.

Sincerely,

Crazy Domains

1 of 2 people found this review helpful.

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Friday, June 1, 2018

Saw they offer Windows hosting. Saw they have servers in the US. Signed up for what I thought was US-based Windows hosting, but it turned out to be overseas Linux hosting. My fault, probably. Tried to cancel, they won't refund. Stay away. Find someone else that believes in their service enough to offer a money back guarantee.

Response from Crazy Domains:
10 July 2018 at 23:34

Hi Greg,

We want to sincerely apologize for your negative experience regarding your recent transaction with us. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call on +61 2 9037 2826. You can also email us at [email protected] with your domain name or customer I.D and we will get back to you promptly.

We really appreciate your feedback and we’re very sorry to hear about your unfortunate experience. That was truly not our intention and we hope you do give us a chance to make it right.

Sincerely,

Crazy Domains

2 of 3 people found this review helpful.

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from PW

Tuesday, May 29, 2018

AVOID, AVOID, AVOID!
Abysmal company that is best suited to masochists! If you like deceptive practices, untruthful staff and absolutely no responsive or ethical Customer Service just to mention some immediate issues, this just might be for you.
Our experiences?- The direct online Customer Support chat line address is blatantly false. It directs all communication to a dead site. The Customer Support phone number provided
always rings out- not even a recorded message is available. Customer Support operates as an adversarial game. Staff will lie to you about what has been done and you will never get a refund even when a service is not being provided. From what we experienced, they do not seem to have any concerns about their reputation or operating ethically despite their advertised "caring" company publicity.
Crazy Domains is very well named. Only cheap in terms of setting up costs. In every other way you will pay. You have been warned. I have given one star because it is not possible to give less. They richly deserve their appallingly low rating rating.

7 of 8 people found this review helpful.

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from kikotes

Thursday, April 19, 2018

Used to be decent but...

After years of being their customer I have managed to run away from them in almost all my projects and I have started to seriously warn clients and other devs and designers to not contract them for aaaany service they might think of.

I still have some products with them (already paid obviously as I would never renew them).

Uptime is a total joke and actually doubt it reaches more than 95%. For some of my client websites and servers, service is down an average of twice a month for some hours at least. It is a disaster.

I have seen worse speeds in other providers though.

And customer care... eeeeh... can that thing even call like that when dealing with them? Be ready for a slow, rude and not technically saavy team waiting for you when support time comes up. It is an utter joke.

4 of 5 people found this review helpful.

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from zar.com.au

Friday, April 6, 2018

DO NOT USE THIS COMPANY. Hosting has been down over 10 times in 2 months. Terrible Service.

6 of 8 people found this review helpful.

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from Elite Rv

Thursday, March 15, 2018

Possibly the worst business decision you will ever make. They have no idea what they are doing and your frustration will take 20 years from your life. How this company is allowed to still operate baffles me. Possibly the reason why so many Australian Businesses dont have websites. or have given up trying from such a poor experience. @crazydomains

8 of 10 people found this review helpful.

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from Donald

Friday, February 9, 2018

Not even worth 1 star!
Their website builder is terrible! It was meant to be free.. But they kept reverting it to a button that lead to a page wanting payment details. I called to complain and they fixed it telling me I now had access to the whole version for 6mths. 2mths later I tried to access my site when I tried to link it on fb and it wouldn't work. This is how I discovered my site wasn't even operating anymore!! I called them and they told me they upgraded their servers and can not retrieve the work I had done. But offered me 3mths of their paid version. Then at 10pm at night call me to tell me that in order to access this they would need to cancel my email which I paid for but they would "migrate" it.. Then after 3mths I would then need to pay more $$ to keep both?!? What the?? I said don't worry about your website building I will take my business elsewhere but make sure I don't loose my emails. I get off the phone and my email is asking me for a password and won't work any more!!!! This is beyond ridiculous and unacceptable since I have paid for 3yrs of email hosting!!!
The only reason I went with this company is because I Thought they were Australian but they are clearly not!! Misleading! Deceptive, untrustworthy and just plain terrible!!!
Will never use again!!!!

7 of 9 people found this review helpful.

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from Rholst

Thursday, February 8, 2018

Read this BEFORE considering Crazy Domains.

The promise

When contacting Crazy Domains regarding a VPS Solution I was promised outstanding service, the best price, a money back guarantee and 99.9% uptime.

Reality

After paying over $3000 for the full solution I found there was NO improvement in my website performance as proven through GT Metrix monitoring. I experienced endless issues with my email client (outlook and apple email) not being able to connect to the VPS server resulting in me spending tens of ours on the phone with Crazy Domains technical support who are unresponsive, do not call back when they promised and took months to resolve the issue. The issue resulted in lost emails, delayed emails and missed sales opportunities. Finally when the emails were fixed (after they “identified the issue” my whole website stopped working….I paid my developers to work 24 hours trying to identify the issue, after three days of my website being unable to take any orders (an ecommerce website without any checkout facility) my developers identified that the Crazy Domains server team had gone in and changed the PHP version without seeking permission or instruction. This outage caused reputational damage, lost sales and cost me $1000s in developers costs to identify and resolve.

As a business I cannot rely on an unstable and poorly run server provider so I closed everything and transferred to another provider. A first Crazy Domains refused any refund, then offered a four month credit, then a 1 year credit and finally a 50% refund. They stated if I wanted a full refund I’d have to take legal action. The crazy domains product is inferior, slow, unreliable and the customer service is a disgrace. If you care about your clients, your businesses reputation and your sanity don’t even consider this company. 1 out of 5 stars. I will be seeking a full refund as Crazy Domains marketing is deceptive and misleading and they did not deliver the product I purchased. Legal proceedings in progress. The web is FULL of terrible reviews for this company and for good reason.

9 of 10 people found this review helpful.

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from A Top Class

Thursday, January 11, 2018

I have been informed that Crazy Domains is operating out of the United Arab Emirates with a registered Australian website domain and an Australian postal address. The jurisdiction of the Fair Trading Office is only state based and therefore don't have authority either outside the state of New South Wales or outside Australia. BEWARE!!!

10 of 11 people found this review helpful.

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Friday, December 22, 2017

Misleading way of operation.
Bough two domain that after I realise they already exist..
Wrote to the company to get refund and aparently it was a backorder and the refund will not be proceed .

5 of 6 people found this review helpful.

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from Panditgmumbai

Monday, December 4, 2017

Don't go with this hosting provider. I had a bad experience with this company. The support team is not professional. I booked one domain through crazydomains once the payment is done in my dashboard the domain was showing not active after that i contact with support team they are asking me sent your debit card no and one copy id proof for verification. I just lost my money. Don't go with them.

9 of 10 people found this review helpful.

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from Pushkar Trading

Monday, November 20, 2017

Worse experience of my life with this company.
Bought a domain name a year of hosting and emails with package 10 days ago.
Tried to set up email would not work, after 5 emails sent with 5 different people replying who each one sent me a standard cut and paste on how to. They never bothered to read whole emails. Finally found out that they had directed my op address in wrong direction. Said would take up to 4 hours. 3 days later and lots of cut and paste emails back still no fix. I then started ringing and asked to cancel everything as there support was not what I needed for my new company. Guess what sorry as I bought a package no refund and along with the email came another cut and paste on how to set up and email. Worst nightmare I have had to deal with this company
PS I am not stupid with computers as I have a successful online company and I look after that website. I know what I am doing so very frustrating with crazy domains

10 of 12 people found this review helpful.

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from ivanoz pty Ltd

Monday, October 16, 2017

In the last 12 months, every month or so I'm not able to send e.mails. Spent countless hours with their customer service that apparently didn't understand the reason of the problem. In 2 occasions have been told that they moved to another server but the issues always re appears. Changes of password without any notice, unable to login to my Hosting manager. Terrible

8 of 8 people found this review helpful.

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from Kula

Tuesday, October 10, 2017

On going issues with email for the 6th day now & website is down as well.
In support representative’s own words “ they’ve moved email & web hosting to a new server & stuffed it up”
In a situation like this, the person in charge should have the knowledge & the ability to test & resolve any issues or to immediately roll-back the changes & not let it go on for days & weeks.
That should be a very basic & fundamental requirement for a email/web service provider.

8 of 8 people found this review helpful.

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from Souths

Wednesday, October 4, 2017

This company stole money from my credit card and they are still trying to make every excuse not to pay it back.
Never do business with this mob as they will use your details to rob you.
They told me they could not process the order, I said ok ill take my business somewhere else, 10 hours later (I did not give them my expiry or ccv number) they somehow processed my account for the full amount.
Beware.

10 of 12 people found this review helpful.

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from Domains Pty Ltd

Monday, September 11, 2017

I never keep all of my eggs in one basket so I started to hand-reg a few domains when these guys were starting 2010 or when ever it was, before they moved their operation out of Australia to Dubai.

In all fairness they have been able to resolve technical issues quickly and efficiently and communication has been fine.

Here is the tipping point. I went to renew a .property domain two days ago, friday for $50, I thought I'll do it on Sunday while I'm having a beer or three. So, I log on and go to renew my domain and suddenly they want $172.

A $122 price increase in just two days.

It is going to cost me a small fortune to move my 20 plus domains over to NameBright.com but that was the first and only straw that broke this Camel's back.

6 of 6 people found this review helpful.

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from Metro Car Removals

Monday, August 14, 2017

I must give zero star to crazy. One of my big mistakes in life was that I purchased VPS from crazy domains without reading reviews and other customer thoughts. Server down, down down thrice in the week. Database connectivity errors. My websites ranking affected badly due to these reviews.
Today I decided to post this review. I put my all my websites on Clouldflare and their rubbish support team said, you are not Hosted with us. What a bullshit answer to my query that you are not with us. Spending $6000 and you are not with us. Worse ever service. All my websites showing DB issue. I can't imagine more than worse ever support from any Hosting in the world.

4 of 4 people found this review helpful.

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from Eve Outlet

Wednesday, July 26, 2017

My experience with them was awful. We had so many issues with them, their support team is very inexperienced, they lost ALL my sent times while we were migrating the servers, our website having been working from multiple locations worldwide and we lost quite a bit of business because of that and had many unhappy clients!

3 of 4 people found this review helpful.

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from Husky bins

Monday, July 17, 2017

If you have a value to your business stay away from these thieves they charge twice and put me in dispute with paypal ended loosing my account with paypal. one star still too much. it should be reported to fairtrading to get it closed down.

4 of 5 people found this review helpful.

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Thursday, July 13, 2017

Worst company ever, they will email you and never stop no matter how many times you unsubscribe

3 of 4 people found this review helpful.

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from Sizmek

Wednesday, July 5, 2017

Website is well designed.... BUT. As soon as I purchase a domain from this site, I get bunch of spam emails wanting to do SEO, web development etc. Either the site is very poorly secured in that respect (data crawled instantly) or auto forwarding registration details to other companies. Looks like I should consider moving my 20 domains to other registrar.

2 of 2 people found this review helpful.

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from Elika Consulting

Wednesday, June 28, 2017

In the previous months that I have been with Crazy Domains, I never had a major problem or technical issue. There’s only one situation where I experienced slightly annoying system glitch so I contacted the customer support team. They fixed the issue immediately and after that, I cannot remember anything that had interrupted me in the course of my entire experience with them. Great work!

5 of 6 people found this review helpful.

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from Dkw

Thursday, June 15, 2017

Email has gone down yesterday and they can't fix it not very happy day 2 and still the same I call and get the same bs there technically team is looking at it

2 of 3 people found this review helpful.

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from Nextvation

Wednesday, June 14, 2017

They are offering a "free .asia domain" but what they won't tell you is that you'll need to pay before you can change nameservers - which makes everything basically useless. Normally I would just pay for the .asia domain, but I won't work with anyone who works in a scammy way. If it's not free, just say it outright instead of masking it as "free".

Don't trust Crazy Domains with their scam promotions.

3 of 5 people found this review helpful.

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from Australis Consulting

Monday, February 6, 2017

Simply the worst customer service I have ever seen in my entire life. It seems that all companies I have dealt with in the past year, including Telstra , Crazy Domains and others , that are using Phillipines based call centres , have reached the rock bottom standard in customer service. I hate to say it, but the people you have to deal with are simply retards. No other way to describe it.

I have wasted hours upon hours dealing crazy domains and Telstra. I have never been so frustrated in my entire life. The Phillipino customer service girls have driven my business into the ground. The most stupid people on the planet Mother Earth and possibly the universe also, and that's being nice. Hope that when aliens first visit us they don't land in the Phillipines , it will be an embarrassing first contact , I can tell you. Perhaps China can invade that countr give them some brain DNA, and thus Telstra and Crazy Domains may have some improvements.

I can't afford to waste anymore time with Crazy domains, my email is smashed with SPAM, and that's after signing up to so called special email protection and they said they had activated spam protection on the server. I also previously lost hundreds of business e-mails when they bungled my transition from pop3 to IMAP. I simply am too tired to try and deal with them anymore, I give up. Time to move on from this nightmare. Don't ever join this MOB , it's a Joke of jokes, pathetic . Telstra are equally a pathetic company that hopefully will also get taken over by a multinational corporations one day. My time is gone , lost productivity can't be recovered , this is a dummy spat. ??

Response from Crazy Domains:
07 May 2017 at 20:28

Hello Slim,

Certainly not the feedback we like to hear. I can appreciate how extremely frustrating this would be for you Rod. You can send us an email to [email protected] so we can investigate. or you can send us a private message to our Facebook page:

https://www.facebook.com/crazydomains/.

Thanks,
Crazy Domains Support

8 of 10 people found this review helpful.

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from quickgigcharts

Wednesday, January 18, 2017


I hope this post will serve as a warning to anyone looking for a web hosting company.

I have had web hosting with crazy domains.com.au for quite a few years and had two business sites with them.

Suddenly my email stopped working and I rang customer care to check if the service was down. To my surprise I was told that my web hosting had expired and that all my SITES AND EMAIL HAD BEEN PERMANENTLY DELETED.

THIS WAS WITHOUT WARNING AND WITHOUT A RENEWAL NOTIFICATION BEING SENT.

What was worse the customer care could not seem to care less about the fact that my business had just been deleted.

This is the response from Crescel at customer care on 28/12/16

"I have checked your email notifications but no emails were sent for the renewal. We deeply apologise for the inconvenience. I have reported this to our administrators."

"We understand you Andy but as mentioned above, all files and emails were already deleted. Once files are deleted on the server we can no longer restore it."

I'm not quite sure what company does not send a renewal notice to their customers.

So all the hours of creating a online business are lost as is the income etc. Crazy Domains have destroyed my business.

I would NOT RECOMMEND crazy domains.com.au to anyone with a online business that needs web hosting as it could be deleted at anytime. The companies ethics and empathy towards their customers is utterly disgraceful.

Regards,

Andy

Response from Crazy Domains:
07 May 2017 at 20:26

Hello Andy,

We totally understand and respect your feedback, we are sorry to hear about your experience with us.

You can send us an email to [email protected] or you may contact us at 1-300-210-210, if you still have other queries or concerns.

Thanks,
Crazy Domains Support

7 of 8 people found this review helpful.

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Saturday, January 14, 2017

Abysmal service / reliability. Zero Stars really.
Over the last 18 months my Crazy Domains Outgoing server IP is recognized as 'potential spam' by several ISP's (AOL, Verizon). Many of my outgoing Emails are rejected / blocked and fail to be delivered.
Recently I/C Emails to me also started failing, again Crazy Domains Incoming server IP is recognized as potential spam address by AOL, Verizon, and now I am guessing recently Bigpond.
This makes my Email address on my Domain hosted by Crazy Domains pretty close to useless.
Ongoing requests (over 12 month period) seem to fix things in the short term but the same problem continues to re-appear and different problems emerge. The service is now unworkable and I have to move to a different ISP / Domain host.

Response from Crazy Domains:
07 May 2017 at 20:21

Hello Doug,

Our apologies for the late response.

We are sorry to hear that about your past experience with us.

Here in Crazy Domains, we strive to continue for improvement to provide the best of the world customer service.

We highly appreciate your cooperation and your continued business. Should you have further clarifications, please do not hesitate to call at 1-300-210-210 or email us back [email protected] whenever necessary as you are our utmost value.

Regards,
Crazy Domains Support

4 of 4 people found this review helpful.

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from AjiG

Wednesday, January 4, 2017

Thieves !!!!!! take twice the money for one service .... Shame.
Stay away and don't waste your time. STAY AWAY !!!!!!!!!!!!!!!!!

Response from Crazy Domains:
07 May 2017 at 20:18

Hello AJi,

We are sorry to hear that one. If you could allow us to investigate, you can send us an email to [email protected] You can also ping us on our Facebook page, https://www.facebook.com/crazydomains/.

Regards,
Crazy Domains Support

4 of 4 people found this review helpful.

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from businessBUILDERS

Friday, October 21, 2016

If I could go lower than 1 Star I would. They failed, not once but over 14 times in less than 2 months. Our group of developers have rated Crazy at the lowest, with the poorest remarks. AVOID THIS COMPANY.

Response from Crazy Domains:
27 October 2016 at 00:45

Hi John,

We deeply apologize if you feel that way. Please allow us to investigate your issues and to assist you further.

You can send us an email to [email protected] You can also ping us on our Facebook page, https://www.facebook.com/crazydomains/.

Thank you,
Crazy Domains Support

5 of 5 people found this review helpful.

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from Maidforyou.com.au

Tuesday, October 4, 2016

My email has been down, week on week on week for the past 3 months. Your social media reps are extremely incompetent and don't care to try and fix the issue.

They have tried to self diagnose with no expertise, palming off my complaints and using reasoning which isn't even accurate.

MF (social media contact) has been extremely unprofessional, unresponsive and has downright lied. This has cost me over 30 hours in email downtime in the last 3 months (this is during work-time) They offer no compensation, no empathy and little to no help .

Response from Crazy Domains:
05 October 2016 at 02:01

Hi Delah,

We understand your frustrations. Based on our investigation, you are having email issues. As of this moment, we are experiencing a server outage but we have a dedicated team working on this now. We will have our team update you once this has been fixed.

We will also bring your issue up to our management to investigate further and see what they can do after all the trouble you have experienced with your emails.

We apologize for the inconvenience.

Thank you,
Crazy Domains Support

5 of 5 people found this review helpful.

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from concenta pvt ltd

Monday, September 26, 2016

AVOID AT ALL COSTS. I would never recommend this group...

Response from Crazy Domains:
26 September 2016 at 18:37

Hi Edvin,

We are saddened to read your review and we deeply apologize if you feel that way. Is there anything we can do to help you? Please let us know.

Thank you,
Crazy Domains Support
^MF

4 of 4 people found this review helpful.

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from Dalby Space Collective

Monday, July 11, 2016

One star, as this is the lowest rating available. Simple rule is just do not use them.
They continually want to up sell when they cannot deliver the product that was originally offered, then continually ring to get you to spend more with them.
I think the greatest concern is that they are not worried when advised of the many dissatisfied customers out there and the fact that you have referred it to the ombudsman.

Response from Crazy Domains:
26 September 2016 at 23:56

Hi Peter,

Sorry for the inconvenience. We know this response is a bit late but if there is anything that we can assist you with, please do not hesitate to send us an email to [email protected] You can also ping us on our Facebook page, https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

3 of 3 people found this review helpful.

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from Start up business

Monday, May 23, 2016

They don't even deserve one star!

They were very eager to please when i was a potential client. Once i paid, they provided the worst customer service ever.

I can't believe how unprofessional and dodgy #CrazyDomains has been with me throughout my attempt to get a refund.

I have been sent on a repetitive merry go ride with your customer service. The Customer Care team have been poor with delivering any kind of service since purchase or follow up with the phone call they promised they had promised. Every time they say they will get back to me they never fulfil their end of the bargain and when they do it is an automated email which does not answer my query and not a phone call (when they had promised to call back).

It is even more infuriating that when they tell you to call back at a certain time but the person you are to speak to is conveniently unavailable.

Then there is the #falseadvertisement of #MoneyBackGuarantee since you refuse to acknowledge it!

Even when speaking to some of these people they had the hide to raise their voice during the phone call and they just repeat themselves over and over (as if they are reading a script).

To all those people be very wary of this company asking for money is like draining blood from a stone!

Response from Crazy Domains:
27 September 2016 at 01:15

Hi Amanda,

We know it's a bit late for this response but we deeply apologize for the experience you had with us. Should you have any other issues that need assistance, please let us know your contact details.

You can send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Thank you,
Crazy Domains Support
^MF

8 of 8 people found this review helpful.

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from Alabama

Thursday, April 7, 2016

Don't ever, ever use this company, and ESPECIALLY never get an SSL certificate from them. As someone else mentioned, they will only accept an '[email protected]' email address. A pain if you don't use that, but ok. Then once you've set that up, they'll drip feed you requests of authentication every 48 hours. So you just get done sending all your business partners ID documents. Great. Then 2 days later they want proof of your address. Done. Then 2 days later, something else. None of these things are unreasonable particularly but I asked and asked just for a LIST so I could get everything done. Each time I was told it was the last piece they needed. But the worst bit is now, two years later, the certificate is up for renewal. They started sending me reminders 3 months prior to the due date, every week. I ended up paying it early just to stop the reminders. That was two weeks ago, (it was due a week ago). As of 48 hours ago my website is down with a giant red sign saying it is not secure and customers should NOT proceed. And NOW, they're asking for all that ID verification stuff I provided 2 years ago. I've provided everything they've asked for so far, but lo, another request for another form has just come though, which will take another 48 hours to process. Please, don't let this review writing time go to waste. Just keep looking for something else. They're the worst. Even before all this SSL stuff happened, the hosting was so bad our email and website were/are down so frequently that I know their customer service phone number off by heart.

Response from Crazy Domains:
27 September 2016 at 02:26

Hi Kelly,

We understand how stressful it is to wait on SSL and we apologize for the inconvenience. It is a bit late to respond to your review but if there is anything we can do to assist you, please do not hesitate to communicate with us.

You can send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

9 of 10 people found this review helpful.

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from Equity Elevator Management

Monday, February 8, 2016

You get what you pay for. Poor products and service (Technical Support and Customer). Crazy Domains is a business driven by greed to get the unknowing inexperienced customer buying initial services and then the add on products start that is either not needed or technically cannot be supported by their inexperienced staff. If you want to know all about web development, go with Crazy Domains as you will know all about web, email, booster etc. design and associated ad on products once you finished resolving your issues over months and cancelling your service, losing all monies paid by you.
Better, just go with professionals like "Go Daddy" or "Wix" at a fraction of the cost, 100% more advanced features, professional experienced people and focus on running your business.

Response from Crazy Domains:
27 September 2016 at 02:36

Hi Tim,

We understand where you are coming from and we deeply apologize for the inconvenience. This response is late but should you have further clarifications or concerns, feel free to communicate with us.

You can send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

7 of 9 people found this review helpful.

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Tuesday, February 2, 2016

I don't know how they can stay in business. Slow servers, terrible support. Stay away!

Response from Crazy Domains:
29 September 2016 at 02:34

Hi Adam,

We deeply apologize for the inconvenience. This response is late but if there is anything else we can assist you with, feel free to send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

6 of 7 people found this review helpful.

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from Webspecials

Wednesday, January 27, 2016

I have been hosting with Crazy for more than 5 years.
At first customer support was non existent and slow.
However, I persisted with them because they were a young company.
I am so glad I did that. In the last two years Crazy Domain's support has grown to be the best there is.
It is rare that I need customer support because Crazy Domain hosting is reliable and trouble free.
However being a WordPress user exposes me to plugin issues and other WP related glitches.
I can now have instant access to Crazy Domain support via the chat or phone service. And each time I have reached out they have been magnificent.
They are friendly, intelligent and competent people and they really do care.
The one incident I remember is when I called support by error (the domain I was having problems with was actually hosted elsewhere). Nonetheless the Crazy Support staff provided me with valuable advice which helped me resolve the issue within minutes. I know for fact that no other hosting provider would do that.
The hosting is fast, reliable and has all the features you need, including backing up Word Press--this being a feature that not even more expensive hosting providers offer.
I have since moved more and more of my domains across to Crazy Domains. They are the best at the moment and hopefully they will remain so in the future. Highly recommended.

Response from Crazy Domains:
29 September 2016 at 02:42

Hi Alex,

It feels awesome to read your positive feedback! We know this response took so long but we are still grateful to have you.

Should you have any concerns, feel free to send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

5 of 10 people found this review helpful.

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from Security Services Management

Wednesday, January 27, 2016

I have been using Crazy Domain for years now, I have 3 website names registered with them and 3 hosting packages with them also. Value service and excellent support not to mention cheap domains and great uptimes. ROCK ON CRAZY DOMAINS!!!

Response from Crazy Domains:
29 September 2016 at 02:45

Hi Raymond,

Thank you for your positive feedback. We are grateful to have you! This response is late but if there is anything we can assist you with, feel free to send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

3 of 8 people found this review helpful.

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from Conceptual Creative

Wednesday, January 27, 2016

I have been using crazy domains on behalf of my clients for years and have recently joined as a reseller compared to other hosts and reseller programs the crazy domains options have been great. Highly recommended

Response from Crazy Domains:
29 September 2016 at 02:48

Hi Martin,

Thank you so much for your positive feedback. This response is late but we still want you to know how grateful we are to have you.

If you have any concerns on your account or website, feel free to send us an email at [email protected] or send a message on Facebook: https://www.facebook.com/crazydomains/.

Cheers!
Crazy Domains Support
^MF

2 of 6 people found this review helpful.

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Monday, December 7, 2015

SCAM!! I wish I had read the reviews do not give them money!!!! They say the site is available then take your money then follow with an email its taken but they will try to get it

3 of 4 people found this review helpful.

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from One

Wednesday, December 2, 2015

They'll suck you in with a cheap upfront price and then nickel and dime you for all sorts of minor services. Other Domain name resellers don't charge for simple tools that Crazy Domains want to charge for.

Never use them !

3 of 4 people found this review helpful.

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Thursday, October 8, 2015

SCAM DO NOT USE THIS COMPANY.

Absolutely terrible service overall, You'll regret every moment. They don't care about customers unfortunately all they care about Is money, Look elsewhere! This company Is a scam as you can't back out of their services and obtain a refund even after you feel that this service Is not suitable for your requirements.

3 of 5 people found this review helpful.

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Wednesday, September 2, 2015

BEWARE THE CON!!! I registered my interest with Crazy Domains for an upcoming domain, ending with .online. A little while later they emailed me saying the domain was now available for me to register. It actually said "DOMAIN NOW AVAILABLE, register your new domain now. with a BUY NOW button. So I promptly paid my $19.99 and registered the domain name. OR SO I THOUGHT. A few days later I logged on to Crazy Domains in order to configure my site, only to be greeted with a message that my site was on BACK ORDER. This is not what I wanted at all, so I phoned them and explained the problem. The very rude guy on the phone said somebody else had the domain name I wanted, so they put it on back order for me. I told him I was ready to set the site up and that I had ORDERED the domain name and not a back order. He told me that was hard luck. I asked him to cancel my order and he said he would but there was NO REFUND. I asked to speak to a supervisor but he said he didn't have one!!! So I have know lodged a dispute with PayPal (with whom I paid) and am awaiting the results of that. My advice STAY AWAY FROM CRAZY DOMAINS, THEY ARE RIP OFF MERCHANTS!

5 of 7 people found this review helpful.

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Tuesday, July 21, 2015

terrible, worst customer service i have ever experienced. ARE AN OVERSEA COMPANY SELLING AUSTRALIAN DOMAINS ... YOU HAVE A PROBLEM WITH YOUR EMAILS THEY WONT HELP.. TRY REDIRECTING YOU ELSE WHERE OR MAKE YOU JUMP THROUGH MANY HOOPS !!! SAVE YOUR MONEY STAY AWAY

4 of 5 people found this review helpful.

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from Trevor Petrie and The War of Ideas

Friday, March 27, 2015

I sincerely hope that I never have the displeasure of dealing with CrazyDomains again.
Not only did they remove support and features from my plan without communication, which ultimately led to data loss, they also suspended my account without warning.
Even cancelling my account and requesting a refund was a nightmare.

4 of 5 people found this review helpful.

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from Hearts On Fire 4TK

Wednesday, March 4, 2015

HIDDEN FEES

I just wanted to warn friends about a trick that www.crazydomains.com.au do in order to extort more money from you.

Crazy domains seems cheap but after you purchase a domain name for your website you are then required to pay an extra $20.00 in order to use the domain.

They only tell you this after your initial purchase and there is no refund!

5 of 6 people found this review helpful.

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from MaxHamish

Wednesday, February 4, 2015

Swapped to Crazy Domains from GoDaddy. From the beginning, the webmail never worked properly. When I contacted customer service, I had to wait on average 6 hours for each reply. Then the reply was always the same in that they tested it and any fault was not their end but mine. They could not care less about their customers. I asked for a refund and they agreed and paid me back promptly. Now I have gone to Panthur and I have no problems.

6 of 7 people found this review helpful.

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Thursday, July 17, 2014

After tolerating their appalling service for a few years (the staff are nice enough but there are only about two of them answering calls), I am getting as far away from them as possible. I wish I read the reviews prior to joining as I would have made a different choice as the 'bad taste' from them seems to be unanimous.

8 of 9 people found this review helpful.

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from Cape Dory press

Monday, July 7, 2014

I've used them for a couple of years now, and I have previously tolerated their continual down-time. However, we decided to set up eCommerce on one of our websites and applied for and paid for a SSL certificate. The website says "takes 24 hours to set up". That's OK, but then after you pay, a little sign that pops up when you put the mouse over the SSL data says "Can take up to 48 hours to set up". Anyway, six days later nothing. Then (after more emails) you need to set up "an admin email" to receive verification. Then after more emails they tell me the SSL certificate has been set up and certified. Only it hasn't. Then after an apology, some advice that the SSL certificate has actually been set up. Only it hasn't. It doesn't matter if I use http or https as the prefix, I just get a SORRY please send a screenshot of this page to your webmaster. message. So here I am, no email, no website, no customers, Still waiting on a reply to my request to fix the site. Utter crap.

6 of 7 people found this review helpful.

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Friday, May 30, 2014

I had no problems with them for 5 years whilst I was on a shared server. Then one day they suddenly took my site down without telling me because I had over 100,000 files on it. I rang them and they put it back immediately and then said I had to move to a virtual server ($580/year) which I did. It was then that my problems started. I couldn't get help at all to get it going. All they said was use Google or get a local expert to help you - with THEIR PROBLEMS!!! I have just paid $99 to get special help but I suspect it is good money after bad.

6 of 7 people found this review helpful.

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from SOC

Monday, November 25, 2013

Customer service is non-existent. I feel very stupid and unlucky for choosing them as a host. '24/7 web hosting and customer support' is an outright LIE. They're lucky they haven't been hit with a class-action yet. My website has been down every week for 3 weeks. It's like they switch off their servers every weekend for 2-3 days. This is complete BS. I'm in the process of going through an ombudsman to get my money back for hosting as their customer service/mgmt departments are evidently run by monkeys and automated phonelines.

5 of 6 people found this review helpful.

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Friday, November 8, 2013

Crazy domains are hopeless customer support nonexistent. Have been w/o email and several websites down for over a week, waits in excess of 60mins only to be put one hold and drop out. Stay away!

5 of 6 people found this review helpful.

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from Gasca

Monday, October 28, 2013

My site has been down for 5 days now. No one responds from Tech support. My files are erased and my domains unreachable so unable to forward them. A nightmare.

4 of 5 people found this review helpful.

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Tuesday, September 3, 2013

I have been trying for Over 2 weeks to get my Email Exchange working and personal emails from them which I paid for. After 5 New User Names and Passwords it appears it still does not work. There are many more people out there who have the same problems. I have tried calling them Numerous times and have not yet after hours of being put on hold been able to speak to there so called Customer Services. This is a poor site stay clear!

3 of 4 people found this review helpful.

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from Print Group

Tuesday, April 2, 2013

I have been trying to contact them for hours and failed. There are many problems with their hosting. 24x7 Customer service is totally a false claim.

7 of 8 people found this review helpful.

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from VCgroup

Saturday, November 26, 2011

Poor quality products. Constant problems. Poor quality service.

12 of 13 people found this review helpful.

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This page was last updated 18 October 2018 18:25