Crises Control

Crises Control Product Details

The Crises Control platform makes emergency communications and managing crises simple. Below is a list of key features and functions of the Crises Control platform.

• Contact and group management - Update contact information automatically by integrating Crises Control to Enterprise Directory /CRM /HR /payroll systems such as Microsoft Active Directory.
• Multi-channel delivery - Send messages through up to five channels: SMS, email, app push notification, IVR calls, and desktop notifications.
• GIS, Geospatial, Geofencing Support Available
• 24/7 international support - The Crises Control portal and application are available in French, Spanish, Italian, Polish, and Arabic. Contact us if you have specific language requirements.
• Message types - Text messages, Image/ video/ sound file messages, File messages, Link messages, Checklists and surveys, Customised predefined responses
• Apps - iOS and Andoid Apps, Desktop App
• Pandemic support
• Personal safety - The Crises Control app includes an SOS emergency panic button.
• Message and platform security - All messages sent by Crises Control are SSL encrypted (256bit) in transit.
• Single Sign On Available

Crises Control Support & Customer Service

We offer you full 24/7 technical support to assist you when you need it. We recognise the importance of a rapid response to and resolution of any issues that you encounter. Our team will aim to resolve your issue immediately over the phone.

Standard Support is provided by e-mail for day-to-day questions and issues for Business solution customers. We will aim to respond to your query within 2 hours and resolve it within 8 hours. Exceptionally, where you need urgent assistance for emergency notification and you are experiencing difficulties, all users can call our Emergency Live Operator phone line and a representative will assist you in sending a broadcast notification.

Premium Support is provided by e-mail or by telephone for day-to-day questions and issues for Enterprise solution customers. We will aim to respond to your query within 2 hours and resolve it within 4 hours. In addition to the support options noted above, we also offer a Concierge Service. This includes proactive assistance in helping you to get the most out of your Crises Control service.

Email us at [email protected] or call our Help Desk on +44 (0) 20 8584 1385.

Countries Crises Control Services Available In

The Crises Control platform is available globally and can be accessed from anywhere in the world from your desktop, laptop, tablet or mobile phone. All you need is an internet connection for all devices other than mobile phones. The Crises Control app can receive messages via SMS and telephone even when you have no data signal or internet access.

Crises Control Free Trial Information

Sign up for and start a free trial in two simple steps.

1. Click the FREE TRIAL link and set up your company.

2. Start using the system after you have been through the basic tutorials. The tutorials are really simple to follow and you can run them at any time as a refresher.

You can then download the app for your mobile device.

if you need help along the way for whatever reason you can contact us on +44 (0) 208 5841385 or email us at [email protected]