Interfacing

Antoine Ciattoni

Better understanding of organizations

Pros: Tool allows to capture and share all pertinent informations on the organizations in a very easy way. All the main objects can be documented with precision and sustainability within the tool thanks to the libraries. All the support you need is easily accessible in case of emergency or planified need. Very smart and demonstrative tool to improve the common understanding within the company or even with business partners.
Cons: We needed Java versions back in the days that were sometimes complicated to install in the right version on the computers.
Benefits: I was fully satisfied to use the software during a long program for modernisation of institutional organization.
The tool allows me to ask the right questions and make very easy all the deliverables to be produced after the analysis phase of the work.

Verified Reviewer

A worthy investment...

Pros: I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment.
Cons: UI can still be improved. This affects usability and adaption.
Comments (Benefits): It was pivotal in our drive to really implement an organizational tool to develop and monitor key business strategies for our service operations.

Byron De Paz

Intuitive and Simple navigation

Pros: Easy to use, intuitive, friendly front-end, very simple to navigate in, the multilingual support is very accurate and on time, comprehensive modules and features.
Cons: The reporting tool is kind simple, with simple and plane reports, some of them could be improved.

Alain Brault

Outstanding BPM features at affordable price

Pros: Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning.
Cons: The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability.
Comments (Benefits): We've been using it since more than 10 years...and it keeps getting better every year.

Marie-Josee Tremblay

Pros: powerful tool, simple navigation, multilingual support
Cons: Nothing, It's realy simple. Every compagnie must have it.

Katia Deovic

Pros: it follows the best practices its navigation is standardized all business information can be centralized in the software
Cons: To be optimal in the use of EPC, you need to set your business architecture prior to modeling and it takes time. It is not well understood in the majority of organizations.
Comments (Benefits): Will help standardized the business process of a growing business. For to be processes.

Terry Stephens

This software is an enabler for managing the life cycle of our busienss process.Busienss process life cycle has become quiet convenient with this software.

Verified Reviewer

The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company. We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

Merita H

We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

Roehl F

Pros: The following answer is arranged based on significance: 1) Ease of use; 2) Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry; 3) Very good maintenance support; 4) Competitively priced vis-a-vis other BPMS applications
Cons: 1) The latest version of the web view of the system needs improvement; the UI is a bit "bland" at this time.

Mirco T

A game changer

Pros: Technically very mature system, incredibly powerful, good scalability, excellent support.
Cons: If using it to its full extend, the suite is comprehensive and complex, hence requiring a significant training effort.
Comments (Benefits): Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business.

Verified Reviewer

Very easy to use, user friendly for all types of employees throughout the company

Verified Reviewer

Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business. Technically very mature system, incredibly powerful, good scalability, excellent support.

Marco Pappo from Adfor

Better business understanding across the organization.
So rich in functionalities and still so easy to use

Marco P

Excellent solution

Pros: So rich in functionalities and still so easy to use
Cons: Hard to say, it overcame our expectations
Comments (Benefits): Better business understanding across the organization

Roehl Fontanilla from Veridata Networks Inc.

Pros: The following answer is arranged based on significance:
1) Ease of use;
2) Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry;
3) Very good maintenance support;
4) Competitively priced vis-a-vis other BPMS applications

Cons: 1) The latest version of the web view of the system needs improvement; the UI is a bit "bland" at this time.

Verified Reviewer

I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment.

Allan Bachan from Oliver Wyman

Realizing the optimal use of software assets in the enterprise for e-enabling all business functions has been the key focus using the Digital Business Transformation Suite. This has been an overwhelming success in achieving same. Very intuitive, easy to learn, modern and very flexible across the enterprise. Any and all challenges with the software since I have been using it have been well addressed with version releases and changes.

Allan B

Pros: Very intuitive, easy to learn, modern and very flexible across the enterprise
Cons: N/A - Any and all challenges with the software since I have been using it have been well addressed with version releases and changes
Comments (Benefits): Realizing the optimal use of software assets in the enterprise for e-enabling all business functions has been the key focus using the Digital Business Transformation Suite. This has been an overwhelming success in achieving the same.