Interfacing

Interfacing

19 Reviews · Last reviewed on 06 March 2019

What is Interfacing?

Interfacing Technologies is the global leader in Business Process Management (BPM) software tools and quality management services. Recognized by Gartner® as a Digital Twin Leader, Interfacing offers all-in-one BPM solutions that are intuitively designed for business users to facilitate multiple organizational programs within a single platform through modeling, mapping, and management business processes and knowledge in one repository.

With over two decades of Business Process experience, Interfacing provides a wide range of award-winning products and services to help with the challenge of implementing BPM framework in your company. Highly adaptable to industry, driver and regulatory specific requirements, Interfacing’s leading Business Process Software, Digital Business Transformation Suite (DBTS), pays significant attention towards cost reduction, strategy execution, and digital transformation while preserving the natural flow of an organization.

The BPM software products, from desktop process modeling to an enterprise-wide, integrated and collaborative process and document management system, are designed to address any BPM needs and help companies achieve continuous process improvements, as well as other management programs such as ISO9000, Six Sigma and ITIL.

The company also has considerable BPM knowledge and talent to provide not only product training, but also strategic consulting throughout customer journey of an organization. Partnering with its customers has been an Interfacing staple since day one. Its exceptional customer service and direct support are carried out internationally with a global partnership channel spanning Europe, North/Latin America and Asia/Pacific. Besides, Interfacing invites new technology and consultancy companies to join its rewarding partnership program.

To-date, Interfacing has successfully served over 300 world-class enterprises and management consulting firms from such diverse industries as energy, finance, and healthcare. Its off the shelf solutions can be configured for just about any business, whether it is an SME or a multinational corporation.

With such a full spectrum of quality, governance, improvement and compliance initiatives that are highly adaptable to any business situation, Interfacing empowers organizations to efficiently govern business complexity, as well as integrate sustainable business processes at their own pace under full process management control.

Interfacing Key Features

Workflow Management & Automation

SOP Compliance

Process Mapping & Modelling

Process Governance & Collaboration

Risk Analysis & Control

Customer Journey Mapping

KPI moinitoring

Process Analysis & Improvement

Rapid Application Development

RFP Strategy Development

What is Interfacing?


Interfacing Product Details

Interfacing Technologies enables organizations to efficiently govern business complexity and continuous transformation through process based quality, performance and compliance management solutions.

In addition to numerous awards, the Interfacing Enterprise Process Center (EPC) has been recognized by Gartner as a leading digital management software for multiple years now within 4 independent market categories, including: Enterprise Business Process Analysis (eBPA), Business Operating System (BOS), Digital Twin (DT) & Operational Intelligence (OI).

Interfacing's clients are noted medium to large organizations. The company partners with leading management consulting firms to provide integration, workflow, SOP, GRC and process excellence services worldwide.

Interfacing BPM solution is scalable and customizable. We can get you going by importing your existing MS Visio® processes, up to full scale and multidimensional process lifecycle management using multi-user BPM suite - the EPC.

Interfacing’s Enterprise Process Center supports the full range of process management initiatives; documentation and deployment, Process Governance (via Risk Management and Business Rules Management), Service Oriented Architecture (SOA) implementation, and total process improvement through its integrated BI/Performance Module (powered by IBM Cognos). Interfacing’s solutions focus on motivating business users to create a strong process culture within their company through the implementation of best practice/quality frameworks and methodologies (BPMN, ITIL, eTOM, Six Sigma, SCOR, ISO).

Interfacing’s philosophy is to be the ambassadors of process management to the business world, providing solutions that can be customized to fit any work environment and bring superior results in efficiency and collaboration, thereby increasing profits.

Additionally, the DBTS was also selected by KMWorld as this year’s top trend-setting software, CIO Review’s Top 20 Business Process Management Software


Interfacing Free Trial Information

Start Your Free Trial Today: https://www.interfacing.com/BPM-Software


Interfacing Pricing

Users could start with a free trial and choose different models due to enterprises' needs.


Countries Interfacing Services Available In

Interfacing is the global leader in business transformation, empowering organizations to efficiently govern business complexity through business process management software and quality management solutions.


Interfacing Support & Customer Service

Interfacing is committed to helping you ensure the continued success of your BPM initiative. Our range of training programs and process consulting services are designed to help you implement and manage your BPM program. We offer comprehensive product training and Process Training services designed to teach you BPM best-practices for process discovery workshops. Our range of Process Consulting services will support you through the process lifecycle, from process discovery and design to automation and execution.


Interfacing Reviews

5.0

Excellent!

19 Reviews

Last reviewed on
06 March 2019

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Thursday, February 28, 2019

Better understanding of organizations

Pros: Tool allows to capture and share all pertinent informations on the organizations in a very easy way. All the main objects can be documented with precision and sustainability within the tool thanks to the libraries. All the support you need is easily accessible in case of emergency or planified need. Very smart and demonstrative tool to improve the common understanding within the company or even with business partners.
Cons: We needed Java versions back in the days that were sometimes complicated to install in the right version on the computers.
Benefits: I was fully satisfied to use the software during a long program for modernisation of institutional organization.
The tool allows me to ask the right questions and make very easy all the deliverables to be produced after the analysis phase of the work.

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Wednesday, February 27, 2019

A worthy investment...

Pros: I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment.
Cons: UI can still be improved. This affects usability and adaption.
Comments (Benefits): It was pivotal in our drive to really implement an organizational tool to develop and monitor key business strategies for our service operations.

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Tuesday, February 19, 2019

Intuitive and Simple navigation

Pros: Easy to use, intuitive, friendly front-end, very simple to navigate in, the multilingual support is very accurate and on time, comprehensive modules and features.
Cons: The reporting tool is kind simple, with simple and plane reports, some of them could be improved.

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Monday, February 18, 2019

Outstanding BPM features at affordable price

Pros: Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning.
Cons: The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability.
Comments (Benefits): We've been using it since more than 10 years...and it keeps getting better every year.

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Monday, February 11, 2019

Pros: powerful tool, simple navigation, multilingual support
Cons: Nothing, It's realy simple. Every compagnie must have it.

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Friday, January 18, 2019

Pros: it follows the best practices its navigation is standardized all business information can be centralized in the software
Cons: To be optimal in the use of EPC, you need to set your business architecture prior to modeling and it takes time. It is not well understood in the majority of organizations.
Comments (Benefits): Will help standardized the business process of a growing business. For to be processes.

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Wednesday, November 7, 2018

This software is an enabler for managing the life cycle of our busienss process.Busienss process life cycle has become quiet convenient with this software.

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Tuesday, October 30, 2018

The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company. We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

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Tuesday, October 30, 2018

We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

1 of 1 people found this review helpful.
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Saturday, September 8, 2018

Pros: The following answer is arranged based on significance: 1) Ease of use; 2) Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry; 3) Very good maintenance support; 4) Competitively priced vis-a-vis other BPMS applications
Cons: 1) The latest version of the web view of the system needs improvement; the UI is a bit "bland" at this time.

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Tuesday, August 14, 2018

A game changer

Pros: Technically very mature system, incredibly powerful, good scalability, excellent support.
Cons: If using it to its full extend, the suite is comprehensive and complex, hence requiring a significant training effort.
Comments (Benefits): Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business.

1 of 1 people found this review helpful.
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Tuesday, August 14, 2018

Very easy to use, user friendly for all types of employees throughout the company

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Tuesday, August 14, 2018

Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business. Technically very mature system, incredibly powerful, good scalability, excellent support.

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Friday, August 10, 2018

from Adfor

Better business understanding across the organization.
So rich in functionalities and still so easy to use

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Friday, August 10, 2018

Excellent solution

Pros: So rich in functionalities and still so easy to use
Cons: Hard to say, it overcame our expectations
Comments (Benefits): Better business understanding across the organization

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Thursday, August 9, 2018

from Veridata Networks Inc.

Pros: The following answer is arranged based on significance:
1) Ease of use;
2) Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry;
3) Very good maintenance support;
4) Competitively priced vis-a-vis other BPMS applications

Cons: 1) The latest version of the web view of the system needs improvement; the UI is a bit "bland" at this time.

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Thursday, August 9, 2018

I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment.

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Tuesday, August 7, 2018

from Oliver Wyman

Realizing the optimal use of software assets in the enterprise for e-enabling all business functions has been the key focus using the Digital Business Transformation Suite. This has been an overwhelming success in achieving same. Very intuitive, easy to learn, modern and very flexible across the enterprise. Any and all challenges with the software since I have been using it have been well addressed with version releases and changes.

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Sunday, July 8, 2018

Pros: Very intuitive, easy to learn, modern and very flexible across the enterprise
Cons: N/A - Any and all challenges with the software since I have been using it have been well addressed with version releases and changes
Comments (Benefits): Realizing the optimal use of software assets in the enterprise for e-enabling all business functions has been the key focus using the Digital Business Transformation Suite. This has been an overwhelming success in achieving the same.

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This page was last updated 04 July 2019 08:32