Interfacing

Interfacing

51 Reviews

What is Interfacing?

Interfacing Technologies is the global leader in Business Process Management (BPM) software tools and quality management services. Recognized by Gartner® as a Digital Twin Leader, Interfacing offers all-in-one BPM solutions that are intuitively designed for business users to facilitate multiple organizational programs within a single platform through modeling, mapping, and management business processes and knowledge in one repository.

With over two decades of Business Process experience, Interfacing provides a wide range of award-winning products and services to help with the challenge of implementing BPM framework in your company. Highly adaptable to industry, driver and regulatory specific requirements, Interfacing’s leading Business Process Software, Digital Business Transformation Suite (DBTS), pays significant attention towards cost reduction, strategy execution, and digital transformation while preserving the natural flow of an organization.

The BPM software products, from desktop process modeling to an enterprise-wide, integrated and collaborative process and document management system, are designed to address any BPM needs and help companies achieve continuous process improvements, as well as other management programs such as ISO9000, Six Sigma and ITIL.

The company also has considerable BPM knowledge and talent to provide not only product training, but also strategic consulting throughout customer journey of an organization. Partnering with its customers has been an Interfacing staple since day one. Its exceptional customer service and direct support are carried out internationally with a global partnership channel spanning Europe, North/Latin America and Asia/Pacific. Besides, Interfacing invites new technology and consultancy companies to join its rewarding partnership program.

To-date, Interfacing has successfully served over 300 world-class enterprises and management consulting firms from such diverse industries as energy, finance, and healthcare. Its off the shelf solutions can be configured for just about any business, whether it is an SME or a multinational corporation.

With such a full spectrum of quality, governance, improvement and compliance initiatives that are highly adaptable to any business situation, Interfacing empowers organizations to efficiently govern business complexity, as well as integrate sustainable business processes at their own pace under full process management control.

Serchen Index

86.00
200
Employees
332
Subscribers
553
Followers
4,971
Likes

Interfacing Key Features

Workflow Management & Automation

SOP Compliance

Process Mapping & Modelling

Process Governance & Collaboration

Risk Analysis & Control

Customer Journey Mapping

KPI moinitoring

Process Analysis & Improvement

Rapid Application Development

RFP Strategy Development

What is Interfacing?


Interfacing Product Details

Interfacing Technologies enables organizations to efficiently govern business complexity and continuous transformation through process based quality, performance and compliance management solutions.

In addition to numerous awards, the Interfacing Enterprise Process Center (EPC) has been recognized by Gartner as a leading digital management software for multiple years now within 4 independent market categories, including: Enterprise Business Process Analysis (eBPA), Business Operating System (BOS), Digital Twin (DT) & Operational Intelligence (OI).

Interfacing's clients are noted medium to large organizations. The company partners with leading management consulting firms to provide integration, workflow, SOP, GRC and process excellence services worldwide.

Interfacing BPM solution is scalable and customizable. We can get you going by importing your existing MS Visio® processes, up to full scale and multidimensional process lifecycle management using multi-user BPM suite - the EPC.

Interfacing’s Enterprise Process Center supports the full range of process management initiatives; documentation and deployment, Process Governance (via Risk Management and Business Rules Management), Service Oriented Architecture (SOA) implementation, and total process improvement through its integrated BI/Performance Module (powered by IBM Cognos). Interfacing’s solutions focus on motivating business users to create a strong process culture within their company through the implementation of best practice/quality frameworks and methodologies (BPMN, ITIL, eTOM, Six Sigma, SCOR, ISO).

Interfacing’s philosophy is to be the ambassadors of process management to the business world, providing solutions that can be customized to fit any work environment and bring superior results in efficiency and collaboration, thereby increasing profits.

Additionally, the DBTS was also selected by KMWorld as this year’s top trend-setting software, CIO Review’s Top 20 Business Process Management Software


Interfacing Free Trial Information

Start Your Free Trial Today: https://www.interfacing.com/BPM-Software


Interfacing Pricing

Users could start with a free trial and choose different models due to enterprises' needs.


Countries Interfacing Services Available In

Interfacing is the global leader in business transformation, empowering organizations to efficiently govern business complexity through business process management software and quality management solutions.


Interfacing Support & Customer Service

Interfacing is committed to helping you ensure the continued success of your BPM initiative. Our range of training programs and process consulting services are designed to help you implement and manage your BPM program. We offer comprehensive product training and Process Training services designed to teach you BPM best-practices for process discovery workshops. Our range of Process Consulting services will support you through the process lifecycle, from process discovery and design to automation and execution.


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Interfacing Reviews

5.0

Excellent!

51 Reviews

Last reviewed on
29 August 2021

What do you think?

Help other software buyers make informed decisions.

Write a review

Thursday, July 15, 2021

What do you like best?
What I like best about Interfacing's EPC is the ability to document the complete, end-to-end business process for value delivery and automate it when neccesary easily.

What do you dislike?
The scaling when printing the process maps sometimes gets off.

What problems are you solving with the product? What benefits have you realized?
I am documenting the value streams by the business process to achieve greater agility through "back-end" process automation.

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Sunday, May 23, 2021

"Exceptional product deliver exceptional results"

What do you like best?
Ease of use, product completeness. Particularly the low Code Automation.

What do you dislike?
Should have a bigger community in Quebec province

What problems are you solving with the product? What benefits have you realized?
GRC : From Regulation Management (Laws, ISO, FDA, FAA…), Document Management (Confidentiality, track change), Risk, Management (L/I/D), Control, Management (matrix), Data Governance (GDPR, PIPEDA, CCPA), Glossary, Management (Terms & Accronyms), Digital Signature (vault, MFA, encryption keys, IP location/use/time)

Audit: Versioning, Deletion Archive, Audit, Restore, Compare, Report, Admin Change to Workflow Automation Change Downstream Sync, Endorsement, Approval, Confirmation, Change approval, Edit Assignment , Delegation

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Tuesday, May 18, 2021

"Great software for all types of businesses"
What do you like best?
The software is very userfriendly and simple to use and personnalize

It simplifies the documentation of complete processes (roles and responsibilities, procedures, KPI's, controls, documents, tools, etc.)

The connections between the different data items allow for simple process maintenance

The software manages the level of access per users

It enables the business to standardize its process documentation

The business can share the published processes to guide operations with its employees while the process can continue to evolve in its draft form, all within the same software

Interfacing is very responsive to its clients' needs and is constantly evolving to answer their needs.

My favorite: it takes 5 seconds to generate a complete, detailed, and fully personalized process guide that usually takes weeks to produce.

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Tuesday, May 18, 2021

"excellent software to clarify processes and organization"

What do you like best?
real Raci and responsibilities on all processes. Big plus is risk and controls management.

What do you dislike?
nothing much to report, this solution is very mature and hopefully one day we can use more of it like process automation

What problems are you solving with the product? What benefits have you realized?
We had documentation in a number of different places like word, ppt, sharepoint. Our first goal was to centralize in a single source of truth.

Benefits include better clarity for end-user, clear roles and responsibilities, centralized repository.

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Monday, May 10, 2021

"Everything can be linked. Policy, process, procedure, documents, glossary."

What do you like best?
I like that everything can be linked to a process. I like that you can view processes via a process map or detailed format.

What do you dislike?
Not sure yet, still learning. However, for a few minor things that were discovered, Interfacing included the updates in the most recent upgrade.
Recommendations to others considering the product:
Great support during planning phase and project manager worked with our team during development. Any questions we had during the project were answered promptly and if we have questions now, we reach out to the support team.

What problems are you solving with the product? What benefits have you realized?
Documenting policy, process, procedure. We can link policies/guidelines to a process or task.

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Wednesday, April 28, 2021

"Great application for collaborative process modeling and governance"

What do you like best?
The central repository and web-based access made it very easy to collaboratively model, review and approve our software development process. I've worked with Visio, and other process management applications, and the depth of functionality and ease of use is not comparable with that of EPC.

What do you dislike?
I was happy with all aspects of the product and the customer support was very responsive and helpful.

What problems are you solving with the product? What benefits have you realized?
We used EPC to standardize our software development process and easily communicate it across the team to ensure alignment. The transparency and clear ownership of roles has also made it a lot easier to make iterative improvements.

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Tuesday, April 13, 2021

"Excellent BPM tool and great support"

What do you like best?
EPC is an excellent tool for creating, executing, and optimizing business processes.

The software has valuable functionalities, quite intuitive. The design process and features are flexible and increase visibility into process performance.

When I had questions or problems, the Help desk responds rapidly and gives me the necessary support.

What do you dislike?
At the moment I don't have negative points about this tool.

What problems are you solving with the product? What benefits have you realized?
I use EPC to explain BPM to my students. The tool helps us better visualize the connections between organizations' components and between human resources, also the impact of management and employees' decisions on the activities and results.

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Monday, April 12, 2021

"Great Service and strong relationship"

What do you like best?
How responsive the team is, how fast in providing solutions, and how friendly and approachable they are

What do you dislike?
Nothing in particular about Interfacing as a service provider or their amazing team

What problems are you solving with the product? What benefits have you realized?
They provide support in everything ranging from technical issues to process modeling support when I am not able to figure out certain features.... I always get my questions answered. The Live Chat is a great channel.

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Wednesday, April 7, 2021

"Great Product - Really good to produce SOP"

What do you like best?
Online, no software to install, powerful

What do you dislike?
A lot of click something to do some quick things

What problems are you solving with the product? What benefits have you realized?
Better SOP
Better communication of new processes
A better understanding of the processes

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Monday, April 5, 2021

"EPC allows mapping of processes supported by a database."

What do you like best?
The assignment of exThe work of manually setting the objects (e.g., inputs and outputs) to perform the layout existing sub-processes and existing tasks.

What do you dislike?
The work of manually setting the objects (e.g. inputs and outputs) to perform the layout.

What problems are you solving with the product? What benefits have you realized?
The changes to the objects is reflected throughout the content since the mapping is supported by a database.

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