Crowdstack

Crowdstack

1 Review

What is Crowdstack?

Crowdstack (formerly called Hoop.la) is a customizable and easy-to-use engagement hub for your community.

As a SaaS, there's no coding, it just works. Easily collaborate and communicate with fans, volunteers, constituents, customers, employees, and influencers. Bring everyone together in a public or private (or mixed) space with forums, blogs, photos, videos, chats, calendars, databases and more. Our fully responsive design makes mobile experience a pleasure.

Use our APIs to integrate with the rest of your marketing stack, and single sign-on for member authentication.

Social Strata, the makers of Crowdstack, was founded in 1998, and was responsible for many of the innovations that are now industry-standard for community platforms. We apply our 20+ years of community management expertise to help our customers launch and grow successful communities.

Serchen Index

50.00
3
Employees
1
Review
1,352
Followers
N/A
Likes

Crowdstack Key Features

Blog (individual and multi-author)

Forums

Calendaring

Live text chat (events and chatrooms)

File sharing -videos, images, audio, etc

Simple database tool

Admin workflow

Advanced reporting/analytics

APIs for integration

Premium memberships

What is Crowdstack?


Crowdstack Support & Customer Service

We pride ourselves on providing outstanding support to all of our customers.

Crowdstack's thriving user community is at https://hey.crowdstack.com. We encourage customers to ask questions, share suggestions, trade tips with each other, and interact with our developer team on an ongoing basis.

Depending on the plan selected, we include training time, as well as our unique "RightStart" consultation for configuration during the deployment process.

We frequently entertain suggestions submitted by clients either through our formal suggestion system or through informal client outreach/conversations. Developer time is available to customers on an ad-hoc basis for an hourly fee.


Countries Crowdstack Services Available In

Crowdstack is available globally, and we have customers in the United States, the EU, Asia, and South America. We offer the ability to designate the location of the data center provisioning (additional fee required) in order to comply with country-specific privacy guidelines.


Crowdstack Pricing

Crowdstack is available for purchase on our website: https://www.crowdstack.com/pricing. All plans include unlimited usage, members, and admins.

Payment can be made monthly, or annually (with a discount).


Crowdstack Free Trial Information

A free (no credit card required) 7 day trial is available from the website: https://www.crowdstack.com/pricing.php.


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Crowdstack Reviews

1.0

OK.

1 Review

Last reviewed on
07 October 2020

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Monday, October 12, 2020

We did a trial of Crowdstack and planned on using the service. Unfortunately, their pricing model is way too inflexible. Their Foundation plan had nearly everything we were looking for, except that we also required the custom wording feature, as Crowdstack uses some terminology on their pages that we wouldn't use. The Foundation plan was $399/mo and when we got a custom quote for the Complete plan, it was going to be $999/mo. So, we would have had to pay $600 more per month just for the custom wording feature, since we didn't require any of the other features in the Complete plan. When we offered to pay a little more for the custom wording feature (to be honest, most of their competitors have thrown in features like this for free to entice us to sign up), Crowdstack repeatedly said it wasn't possible. First, from a sales perspective, what company would ever build a sales model that is so rigid? Second, what company can throw away $5,000 in annual revenue, especially when the request from a potential client is pretty reasonable? Selling long-term subscriptions, as Crowdstack does, requires partnerships with clients...not sticking to rigid policies that don't make any sense. It's unfortunate...this could have been a good company...big down vote for me.

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