I have been working with computers since 1985. As a small business owner for the past 25 years it was only in 1998 I started to work with QuickBooks. With a few hitches in between, I took my company to the cloud with Sales Force in 2006, and integrated SF with QB through InterWeave in 2007 and have never looked back.
Between 1998 and 2006 I had the misfortune of working with several companies that did not understand what I wanted, what I needed and couldn't deliver even on what they did profess to do, and their technical support was sorely lacking.
Interweave has made it possible for smooth integration of my CRM / Scheduling program (Sales Force) and my Financial Management program (QuickBooks). They listened to what I was attempting to accomplish, customized their program to fit my needs, and have provided the best customer service since day one that I have encountered in my 31 years of experience with technical support of any kind.
Recently, Sales Force changed the encryption platform which required my files to be moved to a dedicated server. About the same time, it became obvious my original QuickBooks company file, in use since 1998, could no longer handle incoming from SalesForce. When we needed to create a new file and sync SalesForce to it, InterWeave made that transition as smooth as silk, as if it only required flipping a switch. It took much more than that on their end, but on mine, they couldn't have made it seem any easier.
I cannot say enough good about InterWeave so I will leave you with this: My name is Jane Gyorgy. I am the owner of DeepVac Inc. and you can reach me at 415-850-4722. I stand behind my word and recommend InterWeave without reservation.