What is SalesNOW?
Interchange Solutions, based in Toronto, Ontario, Canada, has been developing CRM solutions since 1997 and is the maker of SalesNOW, a complete CRM Suite for the Web and mobile devices, used by thousands of customers worldwide. SalesNOW is an actively developed, award winning, affordable, robust, secure and fully hosted Customer Relationship Management (CRM) solution for the mobile device and the Web, designed for sales reps, sales teams, and service. Everything that a user enters within SalesNOW on the mobile device – such as contacts, companies, leads, deals, and activities – is automatically synchronized to their SalesNOW Web account and vice versa. SalesNOW is easy to use, allowing users to remain organized while tracking and managing all aspects of the sales cycle in real-time, anytime, anywhere. SalesNOW improves sales rep effectiveness on the road, increases management visibility as to who is doing what, and reduces the reporting burden via quick access to activity and sales related graphical and excel based reports.
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SalesNOW Reviews (69)
- ★★★★★48
- ★★★★★21
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SalesNOW is overwhelmingly well-regarded, with 42 five-star reviews out of 50. Users consistently praise its ease of use, affordability, and responsive customer support as the standout strengths. The software handles core CRM tasks—contact management, sales pipeline visibility, and team collaboration across multiple locations—without unnecessary complexity. Mobile access and customization options are frequently mentioned as valuable features.
Customer support emerges as a major differentiator. Reviews repeatedly highlight the responsiveness and helpfulness of the team, particularly account managers, who assist with implementation, custom integrations, and problem-solving. One reviewer noted the support is "KEY when choosing a CRM." Users also appreciate the straightforward data presentation, ability to add custom fields, and quick setup relative to competitors.
The few criticisms are minor and scattered. One user wished for better reporting metrics by location and team, while another noted the mobile app required a learning curve. The product is described as lacking "overkill or complication," which suits small to mid-sized teams but may limit feature depth for more complex enterprise needs.
Across reviews, users consistently report tangible business improvements: faster sales cycles, better team visibility, and reduced administrative friction. The combination of low cost, simplicity, and attentive support appears to drive strong satisfaction and loyalty, with many users reporting years of continued use.
★★★★★
Tuesday, August 21, 2018
“The user interface is much more intuitive than crm’s my…”
The user interface is much more intuitive than crm’s my company has used in the past. My outside reps love the mobile app. I have real time information on my teams pipelines. The customer service is exceptional and they helped customize the program for my business. Overall you cannot beat this CRM for the money. Any issues that came up was resolved within hours.
★★★★★
Tuesday, August 21, 2018
“I have been dealing with SalesNow for many years now…”
I have been dealing with SalesNow for many years now and I have always found the team at SalesNow extremely helpful and while there are many CRMs out there with many features I find SalesNow the most flexible for our needs. Pros: The flexibility of the product - with the ability to customise where required and the most efficient support around.
★★★★★
Sunday, August 19, 2018
“Easy to use and great customer service, I would highly…”
Easy to use and great customer service, I would highly recommend.
★★★★★
Tuesday, August 14, 2018
“We have better visibility of what is happening in the…”
We have better visibility of what is happening in the market in our territory and industry. We are handling more sales contacts with the same people. No way would we ever go back to living without it. Pros: We were looking for our first CRM, and searched the internet for a cheap and flexible product. What we found was competitive priced. In no way did they come in a cheap, they provided value that went well above what we spend every month. They also customized design, settings and manufacturer interface for us. The support and response has been fantastic for over 2 years.
★★★★★
Tuesday, August 14, 2018
“We work with many vendors and no one exceeds the…”
We work with many vendors and no one exceeds the customer service level of the folks at SalesNOW. Pros: Cost/Benefit is very good The staff at SalesNOW is very responsive and eager to help
★★★★★
Tuesday, August 14, 2018
“Mark Durst and his team are very attentive to our…”
Mark Durst and his team are very attentive to our needs. They go above and beyond to meet our expectations. They are very responsive and offer great problem solving solutions. Pros: The system is very versatile and allows us to be creative with our solutions.
★★★★★
Tuesday, August 14, 2018
“Great company...great people...great product...great potential. Pros: There are three primary…”
Great company...great people...great product...great potential. Pros: There are three primary reasons to consider SalesNOW as your CRM... 1) The upfront Qualifying and Profiling of your needs is critical in providing the right solution for your biz 2) The ability to customize fields and create your specific template is awesome 3) The people at SalesNOW actually care about helping you create a viable solution to your needs Our company really is a customer...and we are very satisfied with the product and the experience.
★★★★★
Tuesday, August 14, 2018
“Pretty great, they always get back to you at a…”
Pretty great, they always get back to you at a reasonable time, polite and the product is overall really great to use. I like the layout on both the app and computer, easy to use and maintain.
★★★★★
Tuesday, August 14, 2018
“SalesNow keeps me in communication with my Sales Team! I…”
SalesNow keeps me in communication with my Sales Team! I have used other CRMS but nothing works Like SalesNow! Look me up on LinkedIn I will tell you how they have customized it for our needs! Pros: Me and my team use the mobile app daily! It works great and SalesNow customized it specifically for our needs! It keeps me up to date in real time with my Sales Team!
★★★★★
Thursday, July 5, 2018
“Great product! Very affordable and versatile for our sales needs.…”
Great product! Very affordable and versatile for our sales needs. We switched to SalesNow from a much pricier product and couldn't be happier. Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING! Our Account Manager, Caleb, continues to go above and beyond! I have recommended SalesNow to many of our clients and wouldn't hesitate to recommend to anyone needing a highly customizable, versatile, affordable sales solution.
