What is isolved?
isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers. Learn more at www.isolvedhcm.com.
Alternatives to isolved
ZenefitsSpotlightZenefits is helping more than 10,000 companies empower their modern workforce, manage change and stay compliant. Zenefits’… Learn more about Zenefits.
Adrenalin eSystems LimitedAdrenalin Max is a comprehensive, cloud-based Human Capital Management (HCM) platform designed to support businesses through the… Learn more about Adrenalin eSystems Limited.
AvaturePioneer of CRM technology for recruiting, Avature is a highly configurable enterprise SaaS platform for talent acquisition and… Learn more about Avature.
Alight SolutionsAlight is a premier cloud-based provider of human capital technology and services, trusted by some of the world's largest and… Learn more about Alight Solutions.
Apex Time SolutionsApex Time Solutions provides an open and integrated time and attendance system and employee time management solution… Learn more about Apex Time Solutions.
CelpaxThe Celpax device hangs at the exit door and lets employees rate their day anonymously. Press the green or red button to answer… Learn more about Celpax.
CentralSquare TechnologiesCentralSquare provides technology solutions that help over 7,500 public sector agencies deliver vital safety and administrative… Learn more about CentralSquare Technologies.
CULTURRO"Culturro is an HR Tech company helping organizations increase the lifetime value of employees. Culturro's employee experience… Learn more about CULTURRO.
Daffodil SoftwareDaffodil HRMS is an automated 360 degree HR Management Software. It is customizable, scalable and adaptable to any other… Learn more about Daffodil Software.
DayforceDayforce is more than just a global leader in Human Capital Management (HCM) technology; we're a catalyst for positive change in… Learn more about Dayforce.
isolved Reviews (1489)
- ★★★★★1,095
- ★★★★★350
- ★★★★★3
- ★★★★★2
- ★★★★★39
Review Summary
Generated using AI from real user reviews
isolved receives overwhelmingly positive feedback across all 50 recent reviews, with users consistently praising its ease of use, comprehensive feature set, and responsive customer support.
Users value the platform's ability to consolidate payroll, HR, onboarding, benefits, time tracking, and recruiting into a single integrated system, eliminating the need to re-enter employee data across multiple tools. The customisation options are frequently cited as a major strength, allowing the software to adapt to different industries and business sizes. Payroll processing is repeatedly highlighted as streamlined and accurate, while the employee self-service capabilities—paystubs, PTO, benefits management, W2s—are well-received. Users also appreciate the reporting functionality, fraud protection features, and learning resources like the isolved University.
A few limitations emerge from the reviews. The platform appears less suited for highly mobile or flexible workforces, such as sales teams or field-based therapists with complex scheduling needs. Mobile device onboarding can also be problematic for some out-of-state and warehouse employees without consistent desktop access. One reviewer noted that logging in can be "a multiple-step ordeal," though access improves once authenticated.
Customer service stands out as a consistent competitive advantage, with multiple reviewers naming individual support representatives and praising quick response times and problem resolution. The supportive user community is also mentioned as helpful for learning the system's full potential.
★★★★★
Monday, September 21, 2020
“Over the last 15 years, I have worked with multiple…”
Over the last 15 years, I have worked with multiple payroll systems and countless client service representatives, so I believe I have a good sense of service and support. Proxus is a solid system that has the functionality that we need, and still pieces we have not fully utilized. Like all other payroll systems, there are times when Proxus does work the way I want it it, but I can count on Jay Perlman and Colton Zacca to help me. Jay Perlman is the most reliable, knowledgeable and accessible person that I've worked with. Colton Zacca has provided exceptional advice so Proxus aligns with our growth and process changes. I know there are plenty of systems on the market that may offer features or functionality, and may be better pricing, but as long as Jay and Colton are supporting The Shipley School, I will remain a raving loyal fan of iSolved.
★★★★★
Monday, September 21, 2020
“I love working with the ISolve product it make payroll…”
I love working with the ISolve product it make payroll and reporting so much easier than with my last product. Also love that I can create my own reports tailored to my needs instead of using a generic report. Also want to say that Jay Pearlman and Colton Zacca have always been a great help to me especially when I feel like I've done something that cant be fixed they are just a phone call away and have always respond quickly to me.
★★★★★
Friday, September 18, 2020
“This software is very easy to use. Customer Service is…”
This software is very easy to use. Customer Service is very friendly and is quite capable of handling any issues. I would highly recommend ISOLVED to other companies.
★★★★★
Thursday, September 17, 2020
“We have been with iSolved since 2017 and every year…”
We have been with iSolved since 2017 and every year they get better and better! Their customer service department is wonderful! If they don't know the answer they will research and get back to you quickly with an answer!
★★★★★
Wednesday, September 16, 2020
“Since the beginning of this year, 2020, I assumed the…”
Since the beginning of this year, 2020, I assumed the role of Controller for my business after having a person serve in that capacity for 17 years. As a small business owner, many of our employees wear many hats and one of being the Controller was to also help with HR opportunites and doing payroll was one of them. Having iSolved as our payroll provider has been a great decision for my company. The fact that I have never had any experience doing payroll, iSolved's program is easy to follow and anytime I have had any questions, a simple phone call always landed me with friendly voices who understood my challenge and walked me through to get the results I needed. I am so thankful for their expertise and they have made doing payroll an enjoyable experience. I would highly recommend iSolved to anyone looking for a payroll provider.
★★★★★
Wednesday, September 16, 2020
“I would give Isolved top stars. I have great luck…”
I would give Isolved top stars. I have great luck with Isolved and it is user friendly.
★★★★★
Wednesday, September 16, 2020
“We have used the platform for 4 years. During that…”
We have used the platform for 4 years. During that time the system has been improved numerous times to fill the needs of our company. Whenever anything new happens such as the extreme issues of 2020 with COVID, the payroll tax forgiveness program, etc, Isolved has been extremely fast to have a solution in place that is easy to understand and use in place. Our company doesn't use every feature provided on the platform but those we use are appreciated by our employees and management team. The system is easy to use and the development teams over the years have been very knowledgeable about all aspects of HR, payroll, and benefits administration.
★★★★★
Wednesday, September 16, 2020
“We are very happy with iSolved. Everything is going very…”
We are very happy with iSolved. Everything is going very well and smooth.
★★★★★
Tuesday, September 15, 2020
“I'm still learning about iSolved because we've only been using…”
I'm still learning about iSolved because we've only been using it for a few months. The support I've received has been superior to other payroll companies I have used.
★★★★★
Tuesday, September 15, 2020
“Very please with response time and relationship manager. Very prompt…”
Very please with response time and relationship manager. Very prompt on all aspects as well as when I call. Would be very helpful if tax team was able to assist/gather/review rates at the beginning of year.
