isolved
★★★★★ 4.7 · 1489 Reviews
What is isolved?
isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers. Learn more at www.isolvedhcm.com.
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isolved Reviews (1489)
- ★★★★★1,095
- ★★★★★350
- ★★★★★3
- ★★★★★2
- ★★★★★39
Review Summary
Generated using AI from real user reviews
isolved receives overwhelmingly positive feedback across all 50 recent reviews, with users consistently praising its ease of use, comprehensive feature set, and responsive customer support.
Users value the platform's ability to consolidate payroll, HR, onboarding, benefits, time tracking, and recruiting into a single integrated system, eliminating the need to re-enter employee data across multiple tools. The customisation options are frequently cited as a major strength, allowing the software to adapt to different industries and business sizes. Payroll processing is repeatedly highlighted as streamlined and accurate, while the employee self-service capabilities—paystubs, PTO, benefits management, W2s—are well-received. Users also appreciate the reporting functionality, fraud protection features, and learning resources like the isolved University.
A few limitations emerge from the reviews. The platform appears less suited for highly mobile or flexible workforces, such as sales teams or field-based therapists with complex scheduling needs. Mobile device onboarding can also be problematic for some out-of-state and warehouse employees without consistent desktop access. One reviewer noted that logging in can be "a multiple-step ordeal," though access improves once authenticated.
Customer service stands out as a consistent competitive advantage, with multiple reviewers naming individual support representatives and praising quick response times and problem resolution. The supportive user community is also mentioned as helpful for learning the system's full potential.
★★★★★
Tuesday, March 4, 2025
“Availability of contact, Amanda and her willingness to help me…”
Availability of contact, Amanda and her willingness to help me with the questions i have on ACA Reporting
★★★★★
Monday, March 3, 2025
“The people have been very helpful and the site is…”
The people have been very helpful and the site is user friendly
★★★★★
Sunday, March 2, 2025
“The best part of Isolved is the software. I have…”
The best part of Isolved is the software. I have been in most of the competitors and find Isolved the easiest and most user friendly to use.
★★★★★
Saturday, March 1, 2025
“isolved is intuitive and easy for our staff to use.”
isolved is intuitive and easy for our staff to use.
★★★★★
Monday, February 24, 2025
★★★★★
Thursday, February 20, 2025
“I love how user-friendly it is. It is really easy…”
I love how user-friendly it is. It is really easy to teach my clients how to use it as well.
★★★★★
Monday, February 17, 2025
“Great product! Easy to train customers on and also to…”
Great product! Easy to train customers on and also to walk them through. Multiple features and an all around good system.
★★★★★
Thursday, January 16, 2025
“We used their legacy timekeeping software called Timeforce. It was…”
We used their legacy timekeeping software called Timeforce. It was perfect for our company and our time keeping needs on our construction sites.
★★★★★
Wednesday, January 1, 2025
“It makes everything very easy. You can automate and customize…”
It makes everything very easy. You can automate and customize nearly everything.
★★★★★
Monday, December 2, 2024
“iSolved has hands down the best customer support. That goes…”
iSolved has hands down the best customer support. That goes along way when you are processing payroll.
