What is Planet Hippo Internet?
At PlanetHippo, we are committed to providing cost-effective, reliable web hosting and domain services tailored to meet your needs. Our mission is to make online presence accessible and affordable for everyone, from individuals and small businesses to larger enterprises. **Our Offerings:** Cheap Website Hosting: Start your online journey with our "One Account" hosting package at just £1.00 per month. This plan provides the essential features you need to get your website up and running quickly and efficiently. **Affordable Domain Names:** Secure your unique online identity with our competitively priced domain names. We offer a wide range of domain options to suit every business and personal need. **VPS Services:** Experience the power and flexibility of our virtual private server (VPS) solutions, the cheapest in the market, designed to deliver superior performance and reliability for your growing business. **Office365 Packages for SMBs:** Enhance your business productivity with our comprehensive Office365 packages, specifically designed for small to medium-sized businesses. **WordPress Website Hosting:** Optimize your WordPress site with our specialized hosting services, ensuring fast load times, robust security, and seamless performance. **Website Subscription Service:** Take advantage of our all-inclusive website subscription service, which covers design, build, and ongoing maintenance, allowing you to focus on your business while we handle your online presence. **Business Solutions:** From bespoke web development to comprehensive business IT solutions, PlanetHippo offers a range of services to support your business's digital transformation. **Why Choose PlanetHippo?** **Affordability:** We provide high-quality services at unbeatable prices, ensuring you get the best value for your investment. **Reliability:** Our hosting solutions are designed to deliver maximum uptime and performance. **Customer Support:** Our dedicated support team is available to assist you with any issues, ensuring a smooth and hassle-free experience. **Comprehensive Services:** Whether you need basic hosting or advanced business solutions, we have the expertise to meet your requirements. Choose PlanetHippo for your web hosting and domain needs and take the first step towards a successful online presence. Visit our website or contact us today to learn more about our services and how we can help your business thrive.
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Planet Hippo Internet Reviews (199)
- ★★★★★186
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★12
Review Summary
Generated using AI from real user reviews
Planet Hippo Internet's customer satisfaction is deeply polarized. Most recent reviews are enthusiastically positive, but a substantial minority report serious problems that drive them away entirely.
Satisfied customers consistently praise responsive support, with many noting replies within minutes or hours and staff willingness to resolve issues beyond standard scope. Users also appreciate competitive pricing relative to what they perceive as good uptime and performance, particularly for WordPress and VPS hosting. Several long-term customers describe years of reliable service with minimal downtime.
Dissatisfied customers cite critical operational failures: frequent server downtime, missing or unavailable backups despite claims otherwise, and poor technical communication when incidents occur. Some report outages lasting hours with no explanation. Others describe frustration with billing practices, including automatic charges without clear notice and difficulty removing payment methods. A few mention that support is chat-only after hours, limiting options for urgent issues. One detailed complaint highlights unresolved technical issues (domain management features marked deprecated) that went unaddressed for months.
The polarization suggests Planet Hippo may excel at support responsiveness but struggle with infrastructure reliability and administrative systems. Prospective customers should directly verify backup policies and test support availability before committing, as experiences appear highly inconsistent.
★★★★★
Thursday, February 20, 2014
NHM Car Treatments“I needed some hosting for my brothers new site, I…”
I needed some hosting for my brothers new site, I normally use another hosting provider but came across these people and thought why not give it a try. I'm happy I did. I wasn't sure to start with as i needed to get use to the control panel but after a while I got there and the support did really well not telling me that I'm a silly cow. I'm happy with all they have to offer.
★★★★★
Wednesday, February 19, 2014
“Day and night no matter what time i can rely…”
Day and night no matter what time i can rely on the support at this host. I had issues with my previous hosts as they never replied to my messages in a good time frame. This company have replied with in minutes of me creating a ticket. Its too good to be true but the truth is the true and the service speaks for itself.
★★★★★
Wednesday, February 19, 2014
“Simply easy for some one as simple as me. Its…”
Simply easy for some one as simple as me. Its that easy that I can talk my developers over the control panel on the phone when I'm not even sitting at my desk. I wouldn't use anyone else.
★★★★★
Wednesday, February 19, 2014
Bolly Grammer Direct“I host an online radio station and needed a server…”
I host an online radio station and needed a server that would help me achieve my goals. They helped my through each stage of the process and even though my server is unmanaged it really feels like i have a managed service. I'm grateful for all your help and support over the past year.
★★★★★
Wednesday, February 19, 2014
“I run a photographic company and need a lot of…”
I run a photographic company and need a lot of space. I have seen on the inter about people saying to watch out for companies that allow unlimited disk space as it doesn't exist. Well i have unlimited disk space with planet hippo and i upload large photographic images and have used about 32 gig so far. They haven't once questioned me on my disk space. I m very happy with the service speed and package that have put me on.
★★★★★
Wednesday, February 19, 2014
Adams Apples - Fruit and Veg“I am extremely delighted by using planethippo on my blog.…”
I am extremely delighted by using planethippo on my blog. Six months back it was a new and completely unknown name for me and I used to wonder why so many of the webmasters prefer using planethippo for the websites/blogs rather going for an alternative. My friends recommended me to planethippo and I am using it since the last six months. I did not face even a single problem.
★★★★★
Wednesday, February 19, 2014
Recruitment Outsource Ltd“I've been with Planet Hippo for over five years. When…”
I've been with Planet Hippo for over five years. When this year ends I'll be renewing again as I'm so happy with the service and support from hippo.
★★★★★
Wednesday, February 19, 2014
Link Logistics“Many thanks for all your help and support over the…”
Many thanks for all your help and support over the years. You service is everything i could have expected and more, I recommend you to all my friends and will carry on doing so.
★★★★★
Wednesday, February 19, 2014
See water co“Fantastic customer support and service. I just love how you…”
Fantastic customer support and service. I just love how you go the extra mile. Thank you.
★★★★★
Wednesday, February 19, 2014
Load Int MCB“Since using Planethippo for just over a couple of years…”
Since using Planethippo for just over a couple of years we find the service and packages they offer excellent. I have used the support in the middle of the night and got a response within a few minutes. I'm very happy with planet hippo.