Planet Hippo Internet
★★★★★ 4.8 · 199 Reviews
What is Planet Hippo Internet?
At PlanetHippo, we are committed to providing cost-effective, reliable web hosting and domain services tailored to meet your needs. Our mission is to make online presence accessible and affordable for everyone, from individuals and small businesses to larger enterprises. **Our Offerings:** Cheap Website Hosting: Start your online journey with our "One Account" hosting package at just £1.00 per month. This plan provides the essential features you need to get your website up and running quickly and efficiently. **Affordable Domain Names:** Secure your unique online identity with our competitively priced domain names. We offer a wide range of domain options to suit every business and personal need. **VPS Services:** Experience the power and flexibility of our virtual private server (VPS) solutions, the cheapest in the market, designed to deliver superior performance and reliability for your growing business. **Office365 Packages for SMBs:** Enhance your business productivity with our comprehensive Office365 packages, specifically designed for small to medium-sized businesses. **WordPress Website Hosting:** Optimize your WordPress site with our specialized hosting services, ensuring fast load times, robust security, and seamless performance. **Website Subscription Service:** Take advantage of our all-inclusive website subscription service, which covers design, build, and ongoing maintenance, allowing you to focus on your business while we handle your online presence. **Business Solutions:** From bespoke web development to comprehensive business IT solutions, PlanetHippo offers a range of services to support your business's digital transformation. **Why Choose PlanetHippo?** **Affordability:** We provide high-quality services at unbeatable prices, ensuring you get the best value for your investment. **Reliability:** Our hosting solutions are designed to deliver maximum uptime and performance. **Customer Support:** Our dedicated support team is available to assist you with any issues, ensuring a smooth and hassle-free experience. **Comprehensive Services:** Whether you need basic hosting or advanced business solutions, we have the expertise to meet your requirements. Choose PlanetHippo for your web hosting and domain needs and take the first step towards a successful online presence. Visit our website or contact us today to learn more about our services and how we can help your business thrive.
Alternatives to Planet Hippo Internet
OzeVisionSpotlightOzeVision in an Australian Web Hosting company based in Canberra. OzeVision has been operating since 2005 which is much LONGER… Learn more about OzeVision.
ARYHostSpotlightA site’s speed has a direct impact on its conversion rate, bounce rate and SEO rankings. In short, website speed is a key… Learn more about ARYHost.
365HostsSpotlightHere's our story 365hosts has been in business since 2010. We've been getting businesses’ websites connected to the world for 10… Learn more about 365Hosts.
Host-ed Inc.Free account: If you have a website under construction or just want to examine our services before you purchase, the free plan… Learn more about Host-ed Inc..
GlowHostFounded in 2002, GlowHost is an award-winning host aiming to provide highly reliable web hosting services at a highly… Learn more about GlowHost.
Falcoda InternetFalcoda Internet was launched in 2006 as part of our group rebranding which had been in the industry since 1999. As a leading… Learn more about Falcoda Internet.
Web Hosting UKFounded in 2001, Webhosting UK has grown to become one of the largest web hosting providers in the UK, serving over 35,000… Learn more about Web Hosting UK.
Legionbox.comAny owner of a website, application, or Internet service is in constant need of high performance, reliability, stability, and… Learn more about Legionbox.com.
Relentless HostingAffordable and Secure cPanel hosting located in Sydney, Australia from just $3/month with NO LOCK IN CONTRACTS, Advanced… Learn more about Relentless Hosting.
Host MediaOur expertise in hosting solutions dates back to 2002 but we actually launched Host Media in 2008. With our range of powerful… Learn more about Host Media.
Planet Hippo Internet Reviews (199)
- ★★★★★186
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★12
Review Summary
Generated using AI from real user reviews
Planet Hippo Internet's customer satisfaction is deeply polarized. Most recent reviews are enthusiastically positive, but a substantial minority report serious problems that drive them away entirely.
Satisfied customers consistently praise responsive support, with many noting replies within minutes or hours and staff willingness to resolve issues beyond standard scope. Users also appreciate competitive pricing relative to what they perceive as good uptime and performance, particularly for WordPress and VPS hosting. Several long-term customers describe years of reliable service with minimal downtime.
Dissatisfied customers cite critical operational failures: frequent server downtime, missing or unavailable backups despite claims otherwise, and poor technical communication when incidents occur. Some report outages lasting hours with no explanation. Others describe frustration with billing practices, including automatic charges without clear notice and difficulty removing payment methods. A few mention that support is chat-only after hours, limiting options for urgent issues. One detailed complaint highlights unresolved technical issues (domain management features marked deprecated) that went unaddressed for months.
The polarization suggests Planet Hippo may excel at support responsiveness but struggle with infrastructure reliability and administrative systems. Prospective customers should directly verify backup policies and test support availability before committing, as experiences appear highly inconsistent.
★★★★★
Monday, August 3, 2015
“I was asked by Planet Hippo to leave an honest…”
I was asked by Planet Hippo to leave an honest review of the service they have provided me over the past 12 months. I don't normally leave reviews, but agreed as Planet Hippo have been so good to me. I can rave above their services enough. The sped of support is fantastic and if it can't be done they will find a way to make it happen. Im so pleased with every aspect of Planet Hippo.
★★★★★
Monday, August 3, 2015
“I have been with Planet Hippo hosting since 2013 and…”
I have been with Planet Hippo hosting since 2013 and have at various times had to call on their support and/or technical knowledge. I have had 2 years of excellent service I should write a review! In that time I can not think of a problem that support did not attend to promptly. I am also happy with uptime and their pricing.
★★★★★
Monday, July 6, 2015
“5 star shared hosting. No problems in months. Joined in…”
5 star shared hosting. No problems in months. Joined in jan this year and since joining never had a single issue. I really don't believe it! A web host that doesn't have issues and down time
★★★★★
Thursday, May 28, 2015
“Few issues setting up emails regarding servers/ports... Darren was absolutely…”
Few issues setting up emails regarding servers/ports... Darren was absolutely first class... could not be of more help along with being polite and resolved the issues.. Cannot recommend highly enough... Feel very supported if ever we were to have any problems regarding email hosting / support. Many thanks Darren
★★★★★
Tuesday, May 19, 2015
“Registered late yesterday evening. Had a few problems with transferring…”
Registered late yesterday evening. Had a few problems with transferring my domain, the people on chat helped me through all the mess I had with my previous web host and now I'm officially now a Hippo.
★★★★★
Monday, May 18, 2015
“The nice young chap on chat very kindly offered me…”
The nice young chap on chat very kindly offered me a discount with a discount code. Upon receiving I quickly purchased the service and just as quickly i had received my login details. I have to say this is a very professional well strutted company.
★★★★★
Monday, May 18, 2015
“Good company, and they actually answer the phone when you…”
Good company, and they actually answer the phone when you call. A lot of other web hosts could take a leaf out of your book. If the service stays as it is I will be happy.
★★★★★
Monday, May 18, 2015
“At last I have got my little website running. Thanks…”
At last I have got my little website running. Thanks to the hippo support team they managed to even help an old crow like me into the 21st century.
★★★★★
Monday, May 18, 2015
“I needed some Wordpress hosting with in the UK and…”
I needed some Wordpress hosting with in the UK and come across Planet Hippo Internet. I must say that the experience has been a good one. Im extremely happy with my purchase from Planet Hippo.
★★★★★
Monday, May 18, 2015
“A five start web host that offers a true five…”
A five start web host that offers a true five star service. I haven't had a single issue since moving to planet hippo 8 months ago.
