What is Planet Hippo Internet?
At PlanetHippo, we are committed to providing cost-effective, reliable web hosting and domain services tailored to meet your needs. Our mission is to make online presence accessible and affordable for everyone, from individuals and small businesses to larger enterprises. **Our Offerings:** Cheap Website Hosting: Start your online journey with our "One Account" hosting package at just £1.00 per month. This plan provides the essential features you need to get your website up and running quickly and efficiently. **Affordable Domain Names:** Secure your unique online identity with our competitively priced domain names. We offer a wide range of domain options to suit every business and personal need. **VPS Services:** Experience the power and flexibility of our virtual private server (VPS) solutions, the cheapest in the market, designed to deliver superior performance and reliability for your growing business. **Office365 Packages for SMBs:** Enhance your business productivity with our comprehensive Office365 packages, specifically designed for small to medium-sized businesses. **WordPress Website Hosting:** Optimize your WordPress site with our specialized hosting services, ensuring fast load times, robust security, and seamless performance. **Website Subscription Service:** Take advantage of our all-inclusive website subscription service, which covers design, build, and ongoing maintenance, allowing you to focus on your business while we handle your online presence. **Business Solutions:** From bespoke web development to comprehensive business IT solutions, PlanetHippo offers a range of services to support your business's digital transformation. **Why Choose PlanetHippo?** **Affordability:** We provide high-quality services at unbeatable prices, ensuring you get the best value for your investment. **Reliability:** Our hosting solutions are designed to deliver maximum uptime and performance. **Customer Support:** Our dedicated support team is available to assist you with any issues, ensuring a smooth and hassle-free experience. **Comprehensive Services:** Whether you need basic hosting or advanced business solutions, we have the expertise to meet your requirements. Choose PlanetHippo for your web hosting and domain needs and take the first step towards a successful online presence. Visit our website or contact us today to learn more about our services and how we can help your business thrive.
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Planet Hippo Internet Reviews (199)
- ★★★★★186
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★12
Review Summary
Generated using AI from real user reviews
Planet Hippo Internet's customer satisfaction is deeply polarized. Most recent reviews are enthusiastically positive, but a substantial minority report serious problems that drive them away entirely.
Satisfied customers consistently praise responsive support, with many noting replies within minutes or hours and staff willingness to resolve issues beyond standard scope. Users also appreciate competitive pricing relative to what they perceive as good uptime and performance, particularly for WordPress and VPS hosting. Several long-term customers describe years of reliable service with minimal downtime.
Dissatisfied customers cite critical operational failures: frequent server downtime, missing or unavailable backups despite claims otherwise, and poor technical communication when incidents occur. Some report outages lasting hours with no explanation. Others describe frustration with billing practices, including automatic charges without clear notice and difficulty removing payment methods. A few mention that support is chat-only after hours, limiting options for urgent issues. One detailed complaint highlights unresolved technical issues (domain management features marked deprecated) that went unaddressed for months.
The polarization suggests Planet Hippo may excel at support responsiveness but struggle with infrastructure reliability and administrative systems. Prospective customers should directly verify backup policies and test support availability before committing, as experiences appear highly inconsistent.
★★★★★
Thursday, July 31, 2014
GK Design“My clients are happy we are happy. And we haven't…”
My clients are happy we are happy. And we haven't heard from our clients since migrating to Planet Hippo. My sites stay active, my emails are functional and spam free. The price is good too.
★★★★★
Monday, June 2, 2014
“My friend at college suggested that i check out planet…”
My friend at college suggested that i check out planet hippo as i needed a gaming server. I needed something with some power. This server that i bought gives me just that. I love it. its not the cheapest but it does everything i need and much more
★★★★★
Monday, June 2, 2014
10 Stars“Very good company to deal with. Speedy and cheap. Just…”
Very good company to deal with. Speedy and cheap. Just the way i like it. But its quality.
★★★★★
Monday, June 2, 2014
“the hosting is ok. I have had issues getting through…”
the hosting is ok. I have had issues getting through on the chat at times of the days but i would say thats just because its busy but apart from that everything is as i would expect.
★★★★★
Monday, June 2, 2014
“The best hosting provider i have found. I have been…”
The best hosting provider i have found. I have been to company after company and none of the rest offered me what they said. This time it seems to be different. I have only been with planet hippo 10 days but its good as of now.
★★★★★
Monday, June 2, 2014
“Top Hosting. Dead cheap and the domain was free. What…”
Top Hosting. Dead cheap and the domain was free. What can i say. It was a steal.
★★★★★
Friday, May 30, 2014
malcom“Fantastic Host.. Five stars. I would give more if i…”
Fantastic Host.. Five stars. I would give more if i could
★★★★★
Friday, May 30, 2014
Sage add ons“Good VPS selection. I like the ease of the control…”
Good VPS selection. I like the ease of the control panel to administrate the VPS. All in all everything is good.
★★★★★
Friday, May 30, 2014
SWIFT“Bought a domain not really knowing much about hosting. I…”
Bought a domain not really knowing much about hosting. I didn't understand what was needed or involved. I asked support and they took the time to help me get to where i needed to be. There was times when I'm sure they just wanted to end the chat but they stuck with me and helped me right until the end. By the end of what felt a very long chat they had got me a site up and running. Thank you support. You don't know how good you are.
★★★★★
Friday, May 30, 2014
Easy Way“Decided to purchase a web hosting package to test out…”
Decided to purchase a web hosting package to test out some modules. Im very impressed by the speed and support. Im seriously considering moving my main site over. Very pleased