Planet Hippo Internet
★★★★★ 4.8 · 199 Reviews
What is Planet Hippo Internet?
At PlanetHippo, we are committed to providing cost-effective, reliable web hosting and domain services tailored to meet your needs. Our mission is to make online presence accessible and affordable for everyone, from individuals and small businesses to larger enterprises. **Our Offerings:** Cheap Website Hosting: Start your online journey with our "One Account" hosting package at just £1.00 per month. This plan provides the essential features you need to get your website up and running quickly and efficiently. **Affordable Domain Names:** Secure your unique online identity with our competitively priced domain names. We offer a wide range of domain options to suit every business and personal need. **VPS Services:** Experience the power and flexibility of our virtual private server (VPS) solutions, the cheapest in the market, designed to deliver superior performance and reliability for your growing business. **Office365 Packages for SMBs:** Enhance your business productivity with our comprehensive Office365 packages, specifically designed for small to medium-sized businesses. **WordPress Website Hosting:** Optimize your WordPress site with our specialized hosting services, ensuring fast load times, robust security, and seamless performance. **Website Subscription Service:** Take advantage of our all-inclusive website subscription service, which covers design, build, and ongoing maintenance, allowing you to focus on your business while we handle your online presence. **Business Solutions:** From bespoke web development to comprehensive business IT solutions, PlanetHippo offers a range of services to support your business's digital transformation. **Why Choose PlanetHippo?** **Affordability:** We provide high-quality services at unbeatable prices, ensuring you get the best value for your investment. **Reliability:** Our hosting solutions are designed to deliver maximum uptime and performance. **Customer Support:** Our dedicated support team is available to assist you with any issues, ensuring a smooth and hassle-free experience. **Comprehensive Services:** Whether you need basic hosting or advanced business solutions, we have the expertise to meet your requirements. Choose PlanetHippo for your web hosting and domain needs and take the first step towards a successful online presence. Visit our website or contact us today to learn more about our services and how we can help your business thrive.
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Planet Hippo Internet Reviews (199)
- ★★★★★186
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★12
Review Summary
Generated using AI from real user reviews
Planet Hippo Internet's customer satisfaction is deeply polarized. Most recent reviews are enthusiastically positive, but a substantial minority report serious problems that drive them away entirely.
Satisfied customers consistently praise responsive support, with many noting replies within minutes or hours and staff willingness to resolve issues beyond standard scope. Users also appreciate competitive pricing relative to what they perceive as good uptime and performance, particularly for WordPress and VPS hosting. Several long-term customers describe years of reliable service with minimal downtime.
Dissatisfied customers cite critical operational failures: frequent server downtime, missing or unavailable backups despite claims otherwise, and poor technical communication when incidents occur. Some report outages lasting hours with no explanation. Others describe frustration with billing practices, including automatic charges without clear notice and difficulty removing payment methods. A few mention that support is chat-only after hours, limiting options for urgent issues. One detailed complaint highlights unresolved technical issues (domain management features marked deprecated) that went unaddressed for months.
The polarization suggests Planet Hippo may excel at support responsiveness but struggle with infrastructure reliability and administrative systems. Prospective customers should directly verify backup policies and test support availability before committing, as experiences appear highly inconsistent.
★★★★★
Thursday, May 29, 2014
“Just left fast hosts and come to Planet Hippo. Everything…”
Just left fast hosts and come to Planet Hippo. Everything seems to much better and easier to understand. The process was very quick and they even moved my site across. I wasn't expecting that
★★★★★
Thursday, May 29, 2014
Max Mends Autos“I Have a basic site and a site builder from…”
I Have a basic site and a site builder from planet hippo which does me perfectly. I was up and running with in minutes and found the service to be 2nd to none.
★★★★★
Thursday, May 29, 2014
“My VPS is speedy quick and never worked better. The…”
My VPS is speedy quick and never worked better. The support on the VPS has been excellent. For an unmanaged server the support and server feels managed.
★★★★★
Thursday, May 29, 2014
“5 stars all the way for this web host. Everything…”
5 stars all the way for this web host. Everything they have promised they have delivered on. Im moving my other sites over as we speak.
★★★★★
Thursday, May 29, 2014
Dancing Beans“Planet Hippo is a good hosting provider if you stay…”
Planet Hippo is a good hosting provider if you stay long enough with them. They offer nice hosting pans which you can choose depending on your needs. The have a fantastic support and I highly recommend Planet Hippo rather than Godaddy any day.
★★★★★
Thursday, May 29, 2014
Spend a Pound“Planet Hippo Rocks, for the intermediate to expert website developer.…”
Planet Hippo Rocks, for the intermediate to expert website developer. I wasn't sure about these guys to start with but after just a few hours I could see a difference compared to my previous host. All is good in my internet world now thank you Planet Hippo.
★★★★★
Thursday, May 29, 2014
Bicks Chips“Very good host. I have seen the worst hosts out…”
Very good host. I have seen the worst hosts out here and this is a good one. Im happy with everything.
★★★★★
Thursday, May 29, 2014
“Planet Hippo was my first host, I wasn't experienced with…”
Planet Hippo was my first host, I wasn't experienced with hosting back then and I had a lot of questions. Planet Hippo support was great, they answered all my questions without any problems.
★★★★★
Wednesday, May 28, 2014
“Need help setting up a face book app down load…”
Need help setting up a face book app down load site. Wasn't sure what I needed but Planet Hippo helped me get on the right track. I decided to go for a VPS server, The server was set up within minutes, i wasn't sure how to upload my files and they even did that for me. Im so happy with my VPS, my site and value for money.
★★★★★
Wednesday, May 28, 2014
Leafcommas“Very good web hosting company. Impressed with the service and…”
Very good web hosting company. Impressed with the service and support. I am very happy and won't be moving anytime soon.